Flagler Technologies
Women-owned Boca Raton-based MSP/MSSP providing full-stack managed IT, cybersecurity (MDR/SOC), cloud, telecom, and AI advisory services on a per-user subscription model to 1,000+ mid-market and enterprise clients across seven U.S. verticals.
- Company typePrivate
- Founded2018
- HeadquartersBoca Raton, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Flagler Technologies does
Flagler Technologies, LLC is a women-owned and operated managed services provider (MSP) and managed security services provider (MSSP) headquartered in Boca Raton, Florida, founded in 2018. The company delivers full-stack IT operations to mid-market and enterprise clients across seven verticals — healthcare, government, retail and e-commerce, financial services, higher education, manufacturing, and media — with a stated base of 1,000+ customers and a staff of roughly 60 technology specialists (rising toward 100 after the January 2025 acquisition of Allied Help Desk Services). Its core platform spans Digital Infrastructure, Managed Services, and Hybrid/Public Cloud, with add-on modules covering Managed Security Services (24x7 MDR/SOC), Managed Backup, White-Label Service Desk, Voice and Collaboration, Physical Security, Remote Worker, Carrier/Telecom Connectivity, Resident Placement, Assessment Services, and AI Advisory. Underlying technology leverages partnerships with Dell, VMware, AWS, Microsoft Azure, Nutanix, Cisco, HPE, Splunk, VEEAM, Druva, Scality, Apple, and 50+ telecom carriers, with proprietary multi-tiered cybersecurity methodology and 24x7 U.S.-based SOC operations as the most differentiated internal assets.
The business model is predominantly subscription-based recurring revenue at $150 per user per month for inclusive managed services (help desk, device management, patching, backup, core security), supplemented by project-based professional services for cloud migration, compliance, and digital transformation work, plus telecom carrier commissions and a white-label help desk channel resold to other MSPs. Go-to-market is sales-led direct enterprise engagement augmented by partner referrals, vendor co-marketing with Dell and Nutanix, and event-based community demand generation across multiple U.S. cities. AI capability is offered as advisory and implementation services — including Microsoft Copilot readiness and a referenced private AI platform (Hatz.ai) — rather than as proprietary foundational models. The company's stated value proposition centers on roughly 75% cost savings versus in-house IT staffing, 24/7 U.S.-based coverage, elastic scalability, and compliance support across HIPAA, PCI, SOX, and CMMC frameworks.
Flagler Technologies firmographics
Firmographics- Name
- Flagler Technologies
- Legal name
- Flagler Technologies, LLC
- Website
- https://flagler.io
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Women-owned Boca Raton-based MSP/MSSP providing full-stack managed IT, cybersecurity (MDR/SOC), cloud, telecom, and AI advisory services on a per-user subscription model to 1,000+ mid-market and enterprise clients across seven U.S. verticals.
- Ownership category
- akta.pro rank
Flagler Technologies industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Security Systems Services (except Locksmiths) (561621)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Onsite/Field IT Support Services (BPAEABAC)
- akta.pro secondary industries
- Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA), Backup as a Service (BaaS) (BPAEALAB), ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
Keywords
Where Flagler Technologies is headquartered
LocationHeadquarters
- HQ city
- Boca Raton
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Flagler Technologies business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring monthly fees for comprehensive IT management including help desk, device management, patching, backup, and core security. Priced on a per-user basis.
- Managed Security Services: Recurring MSSP services including MDR, SOC monitoring, endpoint detection and response, vulnerability management, and incident response planning
- Professional Services and Consulting: Project-based professional services including cloud migration, digital transformation, security assessments, compliance support, and IT strategy consulting
- Telecom/Carrier Services: Telecom carrier selection, contract analysis, and coordination services representing over 50 top industry carriers
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | $150 per user per month inclusive managed services package |
| Subscription | Annual | Illustrative cost comparison for 50 employees shows approximately $90,000/year vs $368,750/year in-house |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
Flagler Technologies product offering
Product offeringCore offering
Flagler Technologies is a managed services provider (MSP) and managed security services provider (MSSP) delivering full-service IT management including 24/7 help desk, device management, patching, backup, Managed Detection and Response (MDR) with a 24/7 Security Operations Center (SOC), cloud migration and administration across AWS and Azure, telecom/carrier services across 50+ carriers, and professional IT consulting. The company operates as a single-vendor full-stack IT provider for enterprise and mid-market clients across healthcare, government, financial, retail, manufacturing, education, and media verticals throughout the United States.
Product overview
Flagler Technologies is an IT Solutions Provider offering a comprehensive managed services portfolio built around a full-service managed IT offering. The core platform encompasses Digital Infrastructure (network, storage, computing, hyper-converged), Managed Services (day-to-day IT operations), and Hybrid/Public Cloud services. Add-on modules include Managed Security Services (MDR with 24x7 SOC), Managed Backup Services, Managed Cloud Services, Voice and Collaboration, White-Label Service Desk, Physical Security, Remote Worker Solutions, Carrier/Telcom Connectivity, Assessment Services, and Professional Services. The company also provides AI Advisory and Implementation Services including Microsoft Copilot Readiness and private AI platform deployment. Services span the entire U.S. across healthcare, government, financial, retail, manufacturing, education, and media verticals.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Comprehensive day-to-day IT operations management including help desk, device management, patching, backup, and core security delivered on a per-user subscription basis for enterprise and mid-market organizations.
- Managed Security Services Managed Detection and Response (MDR) offering 24/7 SOC monitoring, endpoint detection and response, vulnerability management, and incident response planning for organizations needing continuous threat detection.
- Digital Infrastructure Network design, implementation, and management services covering storage, computing, hyper-converged infrastructure, and data center networking for enterprise clients.
- Hybrid and Public Cloud Services Cloud migration, deployment, and ongoing administration for AWS, Azure, and private cloud environments including hybrid and multi-cloud architectures.
- White-Label Service Desk 24/7 help desk support services delivered under partner branding, enabling other MSPs and IT providers to resell managed support to their end customers.
- Carrier and Telecom Connectivity Services Telecommunications procurement, contract negotiation, and management across 50+ carriers including MPLS, fiber, SIP, SD-WAN, and cloud connectivity services.
- Professional Services
Quantifiable outcome
- Approximately 75% cost savings compared to in-house IT team for 50 employees ($90,000/year MSP vs $368,750/year in-house)
- +2 more outcomes
Companies that use Flagler Technologies
Customer profileNamed customers7 records
Segments7 records
Ideal customer profiles4 records
Flagler Technologies technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature4 records
Flagler Technologies partnerships and signals
Strategic signalPartnerships
23 partnerships are on record, tiered core, secondary and minor.
- Allied Help Desk ServicescoreFlagler Technologies acquired Allied Help Desk Services, a Tennessee-based managed service provider, in January 2025. This acquisition added a team of over 40 professionals providing 24/7 support across various sectors in the US, enhancing Flagler's service delivery capabilities and expanding operational presence.
- Dell EMCcoreDell Technologies partner offering servers, storage, rack servers, tower servers, modular infrastructure, and rugged servers. Provides cryptographically verified hardware integrity, dynamic system lockdown, and robust firmware boot protection.
- VMwarecoreTechnology partner for virtualization and cloud computing infrastructure solutions. Flagler helps organizations migrate from VMware to alternatives like Nutanix AHV.
- Amazon Web Services (AWS)coreAWS partner providing cloud infrastructure, migration, and AWS Direct Connect services. Supports hybrid cloud environments and cloud-native application development.
- Microsoft AzurecoreAzure partner offering cloud solutions, Azure Express Route connectivity, and Microsoft 365 services. Supports Copilot readiness and optimization services.
- NutanixcoreNutanix partner specializing in HCI (Hyper-Converged Infrastructure), AHV virtualization, and hybrid cloud solutions. Joint hosted events promoting Nutanix modernization strategies.
- CiscocoreTechnology partner for networking, collaboration (Webex), and enterprise network infrastructure solutions.
- HPE (Hewlett Packard Enterprise)coreTechnology partner for enterprise computing, storage, and networking solutions.
- SplunksecondarySecurity analytics and operations platform partner for SIEM, threat detection, and security monitoring.
- VEEAMsecondaryBackup and data protection solutions partner. VEEAM provides ransomware protection and immutable backup capabilities.
- ZoomsecondaryCollaboration platform partner for video conferencing, remote work optimization, and team communication solutions.
- DruvasecondaryCloud data protection and backup solutions for enterprise data resilience and disaster recovery.
- ScalitysecondaryObject and file storage solutions partner for enterprise data management, ransomware protection, and multi-cloud storage.
- Hitachi VantarasecondaryData storage, infrastructure, and analytics solutions partner for enterprise data center needs.
- DelphixsecondaryData masking, test data management, and data virtualization solutions for enterprise DevOps and compliance.
- ApplesecondaryApple partnership for device management, Apple device deployment, and MDM solutions for enterprise clients.
- U.S. Department of DefensecoreFlagler Technologies was added to the Department of Defense SkillBridge Program, providing IT training and career opportunities for transitioning service members.
- 50+ Telecom CarrierscoreMulti-vendor telecom solutions representing over 50 top industry carriers including AWS Direct Connect, Azure Express Route, MPLS, Fiber, Metro, SIP, Cable Internet, and LTE providers. Consultative approach to telecom carrier selection and contract optimization.
- ExpedientsecondaryCloud infrastructure and managed services partner. Co-hosted sneaker event in Franklin, TN with Flagler and MetTel.
- MetTelsecondaryTelecom and managed services partner. Co-hosted sneaker event in Franklin, TN with Flagler and Expedient.
- Sunglass HutminorJoint networking event hosted at Sunglass Hut location in Raleigh, NC alongside Nutanix partnership activities.
- Fleet Feet NashvilleminorJoint sneaker event hosted at Fleet Feet Cool Springs location in Franklin, TN for networking with Expedient and MetTel partners.
- O'Neill's MarinaminorJoint fishing charter event hosted with Dell at O'Neill's Marina in St. Petersburg, FL for customer and partner relationship building.
Scale indicators5 records
Recent moves7 records
Expansion highlights6 records
Flagler Technologies competitors and assessment
Company assessmentDirect peers
- Ntiva: Mid-market MSP/MSSP with managed IT, cybersecurity, cloud, and backup offerings, pursuing a multi-region roll-up strategy. Closely comparable to Flagler in service mix, target customer size, and growth via acquisition.
- Dataprise: US-based full-service MSP and MSSP delivering managed IT, 24/7 SOC/MDR, cloud, and compliance services to mid-market and enterprise clients — virtually identical service portfolio and target customer to Flagler, and a recent aggressive M&A roll-up acquirer in the same fragmented market.
- NexusTek: Managed IT, cloud, and security services provider serving SMB and mid-market clients across the US, with a focus on Microsoft, Azure, and hybrid cloud environments — directly comparable to Flagler in cloud-centric managed services and Microsoft partnership emphasis.
- The 20 MSP: US managed IT services franchise/co-op network delivering help desk, device management, and cybersecurity to small and mid-sized businesses — comparable in subscription-based per-user managed services and SMB/mid-market focus.
- Coretelligent: Northeast US-based managed IT and cybersecurity provider for mid-market and enterprise clients with 24/7 service desk, cloud, and compliance services — highly comparable in service catalog, target verticals (financial, healthcare, professional services), and subscription pricing model.
Broad incumbents
- SHI International: Large US-based IT solutions provider offering hardware procurement, managed services, cloud, and security across enterprise and mid-market — comparable in breadth of services and vendor partnerships, though at substantially larger scale.
- Kyndryl: Global managed infrastructure and security services spin-off of IBM, serving large enterprise with hybrid cloud, security operations, and managed services — represents the upper-bound incumbent Flagler competes against for enterprise deals.
Emerging players
- Arctic Wolf: Fast-growing MDR and managed security provider targeting mid-market with a subscription SOC model. Comparable to Flagler's MSSP offering and representative of where a scaling mid-market MSSP can grow toward.
- GuidePoint Security: Cybersecurity services and MSSP serving mid-market and enterprise with advisory, managed security, and incident response — overlaps with Flagler's cybersecurity line and serves as a relevant security-only peer.
- eSentire: Pure-play MSSP specializing in 24/7 MDR and SOC-as-a-service for mid-market organizations — directly comparable to Flagler's managed security services line and a useful reference for SOC economics and pricing.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Flagler Technologies social profiles
Digital presenceFlagler Technologies financial estimates
Financial estimateRevenue estimate
Valuation estimate
Flagler Technologies leadership team
Management profileNumber of profiles
Profiles3 records
Flagler Technologies subsidiaries and ownership
Company hierarchySubsidiaries1 record
Flagler Technologies funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Flagler Technologies M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Flagler Technologies
What does Flagler Technologies do?
Flagler Technologies is a managed services provider (MSP) and managed security services provider (MSSP) delivering full-service IT management including 24/7 help desk, device management, patching, backup, Managed Detection and Response (MDR) with a 24/7 Security Operations Center (SOC), cloud migration and administration across AWS and Azure, telecom/carrier services across 50+ carriers, and professional IT consulting. The company operates as a single-vendor full-stack IT provider for enterprise and mid-market clients across healthcare, government, financial, retail, manufacturing, education, and media verticals throughout the United States.
Is Flagler Technologies a public or private company?
Flagler Technologies is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Flagler Technologies founded?
Flagler Technologies was founded in 2018. It employs 11 to 50 people.
Where is Flagler Technologies based?
Flagler Technologies is headquartered in Boca Raton, United States, in the North America region.
How does Flagler Technologies make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are managed Security Services, professional Services and Consulting and telecom/Carrier Services.
Who are Flagler Technologies's main competitors?
Direct peers on record are Ntiva, Dataprise, NexusTek, The 20 MSP and Coretelligent. Broad incumbents are SHI International and Kyndryl. Emerging players are Arctic Wolf, GuidePoint Security and eSentire.
Does Flagler Technologies have an API?
No public API is recorded for Flagler Technologies.
What industry is Flagler Technologies in?
Flagler Technologies's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAC, Onsite/Field IT Support Services, with a secondary code of BPAKAHAA, Managed Security Services (MSSP) & 24/7 SOC Operations. Its NAICS code is 54151 and its SIC code is 7370.