What ShipNetwork does

ShipNetwork is a privately held third-party logistics (3PL) provider founded in 2001 and headquartered in Las Vegas, Nevada, that delivers eCommerce fulfillment and shipping services to DTC brands, retail/wholesale accounts, subscription box operators, and specialty product sellers. The company operates ten fulfillment centers across the continental United States (including Pennsylvania, New York, Texas, Utah, Illinois, Georgia, Nevada, and California) and reaches 98% of the U.S. in one to two days via ground shipping, supported by a 3-5x peak season surge capacity and a 100% order accuracy guarantee.

The core platform consists of three proprietary technology layers: KNCT, a carrier rate optimization engine that routes shipments across UPS, USPS, and DHL with Priority, Expedited, Ground, and International service tiers; SmartFill, the warehouse management system and client-facing dashboard providing real-time inventory, order, and shipment visibility; and the ShipNetwork Fulfillment Web Services API (SFWS) for order, product, and fulfillment data exchange. The company is integrated with Shopify, Amazon, Walmart, eBay, Etsy, WooCommerce, BigCommerce, and NetSuite on the commerce side, and with SPS Commerce and Crstl for EDI-driven retail compliance with Nordstrom, Best Buy, Saks Fifth Avenue, Anthropologie, MicroCenter, and Zola. Specialized capabilities include hazmat handling, temperature-controlled storage, FBA prep, lot tracking, kitting, free trade zone warehousing, and SmartFreight inbound replenishment.

The business model is a sales-led enterprise 3PL motion with custom, quote-based multi-year subscription contracts priced around fit, flexibility, and long-term efficiency for high-volume brands. Distribution is primarily domestic direct enterprise sales with a self-serve quote request channel and a referral network that contributes 42% of new clients. Customer outcomes include a 97% retention rate, 8-year average client tenure, 4.9/5 average rating, and disclosed case-study outcomes such as a 10x website sales growth for Vodaswim after migrating from in-house fulfillment.

Name

ShipNetwork

Legal name

ShipNetwork

Website

https://shipnetwork.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

101–250 employees

Short description

ShipNetwork is a privately held U.S. 3PL founded in 2001 that provides eCommerce order fulfillment, returns, subscription box, and EDI-driven retail compliance for DTC and wholesale brands via ten nationwide warehouses and its proprietary KNCT carrier optimization and SmartFill WMS.

Ownership category

akta.pro rank

Product category

Third-Party Logistics (3PL) eCommerce Fulfillment

NAICS

Warehousing and Storage (493), Freight Transportation Arrangement (488510), Freight Transportation Arrangement (4885)

SIC

Public Warehousing & Storage (4220), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns) (TLAIAAAD)

akta.pro secondary industries

Warehousing Operations & Contract Storage (Dedicated/Shared) (TLAIAAAC), E-commerce & Fulfillment Warehousing (Dedicated/Shared) (TLAIACAJ), WMS for 3PL/Contract Logistics (Multi-Client/Billing) (TLAEABAC), Fulfillment Execution & Task Management (Pick/Pack/Ship) (TLAEACAD), Supply Chain & Warehouse Automation (Smart Logistics) (IMAIAMAJ)

Keywords

• Ecommerce fulfillment services
• Third-party logistics
• Warehouse management systems
• Carrier rate optimization
• Retail compliance EDI

Headquarters

HQ city

Las Vegas

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. 3PL Fulfillment Services: Third-party logistics services including order fulfillment, warehousing, pick and pack, shipping, and returns management. Revenue generated through per-order processing fees, storage fees, and shipping cost markups. Long-term client relationships with 97% retention and 8-year average tenure indicate recurring revenue from managed services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

ShipNetwork is a third-party logistics (3PL) provider offering nationwide eCommerce order fulfillment, warehousing, pick-and-pack, shipping, returns management, and subscription box assembly across 10 U.S. fulfillment centers. Its proprietary KNCT technology optimizes carrier routing across UPS, USPS, and DHL to deliver 1-2 day ground shipping to 98% of the continental U.S., while SmartFill WMS provides real-time inventory and order visibility. The company also supports EDI retail compliance, freight services, hazmat, temperature-controlled storage, and FBA prep for eCommerce brands and retail partners.

Product overview

ShipNetwork is a 3PL (third-party logistics) provider offering an integrated eCommerce fulfillment and logistics platform. The core platform consists of KNCT (proprietary carrier rate optimization technology with Priority, Expedited, Ground, and International shipping tiers) and SmartFill (warehouse management system with real-time inventory visibility and client dashboard). SmartFreight handles inbound freight and inventory replenishment. The service portfolio includes core fulfillment services (Order Fulfillment, Subscription Box Fulfillment, Returns Management, Distributed Fulfillment, Freight Services, EDI Retail Services, Kitting), specialized solutions (Hazmat Shipping, Temperature Control, Fulfillment by Amazon, Customizations, Lot Tracking, Inventory Management, Free Trade Zones, Peak Season Solutions, Premium DDU & DDP), and enterprise-level services. All offerings are supported by nationwide warehouse locations and integrated with major eCommerce platforms, shipping carriers, and EDI networks.

Differentiator

Problem solved

Functional benefit

Brands

• SmartFreight: eCommerce freight services that help brands manage inbound freight, inventory replenishment, and larger shipments alongside their fulfillment operations.
• SmartFill
• KNCT
• Xparcel

Products and services

• Order Fulfillment Core eCommerce order fulfillment service with pick and pack, fast processing, and shipping to end customers. Designed for DTC and online retailers needing outsourced fulfillment.
• Returns Management Streamlined returns handling for eCommerce orders with automated status updates, processing returned inventory back into sellable stock.
• Distributed Fulfillment Nationwide fulfillment service positioning inventory across 10 strategically located U.S. warehouses to reduce delivery time and shipping cost for eCommerce brands.
• Subscription Box Fulfillment Recurring subscription box assembly and shipping service handling monthly product changes, quality control, customized packaging, and on-time delivery.
• SmartFreight eCommerce Freight Service eCommerce freight forwarding service for managing inbound freight, inventory replenishment, and larger shipments alongside fulfillment operations.
• Kitting Service bundling multiple products together to boost product value and presentation for kitted retail or subscription offerings.
• EDI Retail Services Electronic Data Interchange integration with major retailers (Nordstrom, Best Buy, Saks Fifth Avenue, Anthropologie, Walmart, MicroCenter, Zola) for automated order processing, ASNs, invoices, and retail compliance.
• Premium DDU & DDP International Shipping International cross-border eCommerce shipping service with Delivered Duty Unpaid (DDU) and Delivered Duty Paid (DDP) options.
• Hazmat Shipping Certified hazardous materials handling and shipping solution ensuring safe, compliant delivery of hazmat products.
• Temperature Control Temperature-controlled storage and fulfillment for products requiring temperature stability during warehousing and shipping.
• Fulfillment by Amazon (FBA) Prep FBA prep and delivery service ensuring seamless integration with Amazon fulfillment network, including Amazon FBA inventory replenishment.
• Customizations Custom packaging and labeling solutions that strengthen brand identity through tailored presentation.
• Lot Tracking Lot tracking solution ensuring compliance and total product control throughout the supply chain.
• Inventory Management Real-time inventory visibility system providing continuous monitoring to keep fulfillment operations fast and accurate.
• Free Trade Zone (FTZ) Services Foreign trade zone (FTZ) 3PL services helping businesses reduce costs and streamline international logistics through duty deferral.
• Peak Season Solutions Seasonal shipping solutions designed to save money and increase efficiency during high-volume holiday and peak periods, capable of handling 3-5x normal order volume.
• Enterprise Fulfillment Custom enterprise fulfillment service for high-volume brands with pricing built around fit, flexibility, and long-term efficiency, capable of handling 3-5x normal order volume.
• KNCT Carrier Rate Optimization Proprietary carrier rate optimization technology that routes shipments across UPS, USPS, and DHL to provide 1-3 day Priority, 2-5 day Expedited, 3-8 day Ground, and 3-10 day International delivery.
• SmartFill WMS Platform Warehouse management system (WMS) and client dashboard providing real-time inventory visibility, order management, shipment tracking, and business insights across all ShipNetwork fulfillment centers.
• ShipNetwork Fulfillment Web Services (SFWS) API Proprietary API enabling exchange of order, product, inventory, and fulfillment data with clients' shopping carts, marketplaces, and business software systems.

Quantifiable outcome

• 97% client retention rate with 97% of clients staying and referring friends
• +7 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration23 records

Feature5 records

Partnerships

21 partnerships are on record, tiered core.

• ShopifycoreTechnology or IntegrationNative integration with Shopify eCommerce platform enabling automatic order import, inventory sync, and shipping updates for Shopify merchants using ShipNetwork fulfillment.
• AmazoncoreTechnology or IntegrationIntegration supporting Amazon marketplace order fulfillment and FBA (Fulfillment by Amazon) prep services. Enables seamless FBA inventory replenishment and Amazon seller fulfillment.
• WalmartcoreTechnology or IntegrationWalmart Marketplace integration enabling order fulfillment for Walmart sellers with automatic order processing and shipping updates.
• WooCommercecoreTechnology or IntegrationNative integration with WooCommerce WordPress eCommerce platform enabling order automation and inventory management for WooCommerce stores.
• BigCommercecoreTechnology or IntegrationBigCommerce platform integration enabling automatic order sync and fulfillment for BigCommerce merchants.
• eBaycoreTechnology or IntegrationeBay marketplace integration supporting order fulfillment for eBay sellers with automatic order import and tracking updates.
• EtsycoreTechnology or IntegrationEtsy marketplace integration enabling order fulfillment for Etsy sellers with automatic processing and shipping updates.
• UPScoreTechnology or IntegrationUPS carrier integration for shipping services. KNCT technology optimizes carrier routing including UPS for cost-efficient delivery.
• USPScoreTechnology or IntegrationUSPS carrier integration for shipping services. Xparcel Ground and Expedited products utilize USPS for cost-effective ground delivery.
• DHLcoreTechnology or IntegrationDHL carrier integration for international and domestic shipping services, particularly for international delivery via KNCT International.
• ShipStationcoreTechnology or IntegrationShipStation platform integration enabling multi-carrier shipping management and order fulfillment automation for ShipStation users.
• NordstromcoreTechnology or IntegrationEDI integration for Nordstrom retail fulfillment. Supports dropship and wholesale replenishment with automated PO acknowledgments, ASNs, UCC-128 labels, and tracking updates via SPS Commerce or Crstl.
• SPS CommercecoreTechnology or IntegrationEDI network partner enabling automated exchange of purchase orders, invoices, and Advanced Ship Notices with retailers including Nordstrom, Best Buy, Anthropologie, Zola, and Saks Fifth Avenue.
• CrstlcoreTechnology or IntegrationModern EDI and data automation platform connecting ShipNetwork with retailers such as Home Depot, Best Buy, Saks Fifth Avenue, and Anthropologie for automated document exchange.
• Best BuycoreTechnology or IntegrationEDI integration for Best Buy retail fulfillment. Supports dropship and wholesale orders with automated order processing, ASN transmission, and compliance documentation.
• Saks Fifth AvenuecoreTechnology or IntegrationEDI integration for Saks Fifth Avenue luxury retail fulfillment. Supports dropship and wholesale with luxury packaging compliance and automated vendor scorecard tracking.
• AnthropologiecoreTechnology or IntegrationEDI integration for Anthropologie retail fulfillment. Supports wholesale and dropship orders with brand presentation compliance and dynamic inventory data exchange.
• MicroCentercoreTechnology or IntegrationEDI integration for MicroCenter technology retail fulfillment. Supports retail and dropship with SKU accuracy and automated replenishment notifications.
• ZolacoreTechnology or IntegrationEDI integration for Zola wedding registry and retail fulfillment. Supports registry and retail orders with event timeline synchronization and multi-vendor coordination.
• NetSuitecoreTechnology or IntegrationERP integration with NetSuite enabling automated order import, inventory synchronization, and tracking updates through API or middleware configurations.
• TikTokcoreTechnology or IntegrationTikTok commerce integration for TikTok Shop fulfillment enabling order processing for TikTok sellers.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Amazon Multi-Channel Fulfillment: Amazon's Multi-Channel Fulfillment service uses FBA infrastructure to fulfill non-Amazon orders for merchants. It competes with ShipNetwork broadly as a low-friction alternative for merchants who already sell on Amazon, though it lacks the customization and dedicated CS model ShipNetwork offers.
• DHL eCommerce / Supply Chain: DHL eCommerce and DHL Supply Chain provide eCommerce fulfillment, warehousing, and last-mile delivery as part of a global logistics portfolio. It competes with ShipNetwork broadly, especially on international and cross-border eCommerce.
• FedEx Fulfillment (eCommerce): FedEx operates FedEx Fulfillment as part of its broader logistics portfolio, offering warehousing, pick-and-pack, and integrated shipping. It competes broadly with ShipNetwork but as part of a much larger parcel and logistics conglomerate rather than a focused 3PL specialist.

Direct peers

• Fulfyld: Fulfyld is a tech-enabled eCommerce 3PL offering distributed fulfillment, returns management, and EDI services to DTC and omnichannel brands. It competes directly with ShipNetwork for similar customer segments and service offerings.
• Deliverr: Deliverr was a venture-backed eCommerce fulfillment network acquired by Shopify. It directly competed with ShipNetwork in fast, distributed fulfillment for Shopify-based DTC merchants using similar ground-shipping optimization technology.
• ShipBob: ShipBob is a venture-backed eCommerce 3PL operating a distributed US fulfillment network with proprietary WMS technology. It is the most direct comparable to ShipNetwork, serving the same DTC eCommerce mid-market segment with tech-led fulfillment.
• Quiet Logistics: Quiet Logistics is a US-based eCommerce 3PL with a distributed fulfillment network serving apparel and lifestyle brands. It directly competes with ShipNetwork for similar DTC customers in apparel, beauty, and accessories.
• Red Stag Fulfillment: Red Stag Fulfillment is a US eCommerce 3PL specializing in large, heavy, and high-value product fulfillment. It competes with ShipNetwork in the same DTC mid-market segment with a focus on accuracy and scalability.
• Rakuten Super Logistics: Rakuten Super Logistics (formerly Webgistix) is a US-based eCommerce 3PL with a distributed fulfillment network serving DTC brands. It directly competes with ShipNetwork on multi-warehouse fulfillment and retail EDI.
• ShipMonk: ShipMonk is a tech-enabled 3PL offering omnichannel fulfillment, WMS, and EDI integrations to eCommerce brands. It directly competes with ShipNetwork for DTC and retail-fulfillment customers across similar warehouse geographies.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@shipnetwork
• LinkedInlinkedin.com/company/shipnetwork
• Instagraminstagram.com/shipnetwork
• TikToktiktok.com/@shipnetwork
• Xx.com/goshipnetwork

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ShipNetwork