Serene Health
Serene Health is a privately held, California-based behavioral health provider delivering telehealth therapy, psychiatry, remote patient monitoring, and CalAIM care management across four U.S. states, reimbursed through Medicare, Medi-Cal, and major commercial insurers.
- Company typePrivate
- Founded2012
- HeadquartersSan Diego, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Serene Health does
Serene Health is a privately held behavioral health and mental health services provider operating under Nouvita Medical Management Group, a California Professional Limited Liability Company founded in 2012. The company delivers care across four U.S. states — California, Illinois, Georgia, and Arizona — primarily through a proprietary telehealth platform that provides 7-day-a-week access to licensed providers for individual therapy, family therapy, couples therapy, integrative psychiatry, and condition-specific treatment programs covering anxiety, ADHD, depression, autism spectrum disorder, bipolar disorder, schizophrenia, and trauma/PTSD. The clinical operation is supported by a network described as 'hundreds of psychologists and providers,' backed by a lean corporate headcount of 11-50 employees.
The core telehealth offering is augmented by several specialized modules: the TrueCare Remote Patient Monitoring platform, which integrates Bluetooth-enabled devices (blood pressure, blood glucose, pulse oximeter, digital scale, thermometer) with real-time caregiver alerting; PrTMS, a personalized repetitive transcranial magnetic stimulation service; Enhanced Care Management (ECM); and CalAIM Community Support Services addressing social drivers of health such as housing transition, tenancy support, and food security. Platform features described as AI-powered include automated session scheduling, on-demand therapy routing, mood and document tracking with historical pattern surfacing, journal entry recording, a patient-facing AI chat assistant, check-in surveys, and clinical daily summaries. Marketing is conducted through content publishing (156+ blog articles), a formal provider referral program with online portal and fax intake across multiple states, and direct patient acquisition via phone (844-737-3638) and online booking.
Revenue is generated primarily through insurance reimbursement from major commercial payers (Aetna, Cigna, UnitedHealthcare, Optum, Tricare, Blue Cross Blue Shield) and government payers (Medicare, Medi-Cal), supplemented by CPT-coded Remote Patient Monitoring billing and CalAIM managed-care contracts. No external funding, institutional investors, acquisitions, patents, or executive team disclosures are present in the input data.
Serene Health firmographics
Firmographics- Name
- Serene Health
- Legal name
- Nouvita Medical Management Group
- Website
- https://serenehealth.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Serene Health is a privately held, California-based behavioral health provider delivering telehealth therapy, psychiatry, remote patient monitoring, and CalAIM care management across four U.S. states, reimbursed through Medicare, Medi-Cal, and major commercial insurers.
- Ownership category
- akta.pro rank
Serene Health industry classification
Industry- Product category
- Behavioral Health Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Mental Health Practitioners (except Physicians) (621330), Offices of Physicians, Mental Health Specialists (621112)
- SIC
- Services-Specialty Outpatient Facilities, Nec (8093), Services-Home Health Care Services (8082), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Behavioral Health-Integrated Chronic Care (SUD comorbidity, collaborative care) (HLALAFAK)
- akta.pro secondary industry
- Home Health Remote Patient Monitoring & Virtual Nursing Providers (HLAFAEAN)
Keywords
Where Serene Health is headquartered
LocationHeadquarters
- HQ city
- San Diego
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Serene Health business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Insurance-Reimbursed Behavioral Health Services: Services billed to insurance providers including Aetna, Cigna, UnitedHealthcare, Optum, Tricare, Blue Cross Blue Shield, Medicare, and Medi-Cal. Revenue collected through reimbursement for telehealth therapy sessions, psychiatric services, and remote patient monitoring
- Remote Patient Monitoring (RPM) Services: RPM services billed using Medicare billing/CPT reimbursement codes, creating physician revenue streams through monitoring vital signs and patient-generated health data
- CalAIM Community Supports: Statewide services under California Advancing and Innovating Medi-Cal (CalAIM) as cost-effective alternatives to traditional medical services, addressing social drivers of health
- Enhanced Care Management (ECM): Whole-person, interdisciplinary care management for high-cost, high-need managed care members under CalAIM benefit
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
Serene Health product offering
Product offeringCore offering
Serene Health delivers behavioral health and mental health services through a proprietary telehealth platform accessible 7 days a week. The company combines licensed therapy, integrative psychiatry, and specialized programs such as Remote Patient Monitoring (RPM) using TrueCare technology, PrTMS brain stimulation, CalAIM Community Supports, and Enhanced Care Management (ECM) for high-need patients.
Product overview
Serene Health is a behavioral health and mental health services provider offering a portfolio of services through a unified telehealth platform combined with specialized programs. The core Telehealth Platform serves as the primary delivery mechanism for mental health services, while specialized modules include Remote Patient Monitoring (RPM) using the TrueCare platform, PrTMS brain treatment, Enhanced Care Management (ECM), and Community Support Services under CalAIM. The company provides direct clinical services including individual therapy, family therapy, couples therapy, and treatment for specific conditions (anxiety, ADHD, depression, autism, bipolar disorder, schizophrenia, trauma/PTSD) through licensed providers. Services are delivered via evidence-based approaches combined with proprietary software incorporating AI-powered scheduling, mood tracking, and chat functionality.
Differentiator
Problem solved
Functional benefit
Products and services
- Telehealth Behavioral Health Platform A proprietary telehealth platform enabling patients to receive behavioral health and mental health services 7 days a week via secure video conferencing from any location, with AI-powered scheduling, mood tracking, journal entries, and chat features.
Quantifiable outcome
- Improves patient health, quality of life, and sense of security through personalized monitoring plans
- +2 more outcomes
Companies that use Serene Health
Customer profileNamed customers5 records
Segments4 records
Ideal customer profiles3 records
Serene Health technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Feature7 records
Serene Health partnerships and signals
Strategic signalScale indicators4 records
Recent moves6 records
Expansion highlights6 records
Serene Health competitors and assessment
Company assessmentDirect peers
- Talkspace: Publicly traded telehealth therapy and psychiatry provider serving insured and B2B clients. Direct peer — same telehealth behavioral health delivery model, overlapping therapy and psychiatry conditions, similar in-network insurance strategy.
- Cerebral: Telehealth platform focused on anxiety, depression, ADHD, and insomnia with medication management. Closely comparable service mix (therapy + psychiatry for the same diagnoses) and similar insurance-reimbursement model.
- Brightside Health: Telehealth psychiatry and therapy provider with an AI-augmented treatment model for depression and anxiety. Comparable in combining AI-driven patient tooling with psychiatric care and insurance reimbursement.
Broad incumbents
- BetterHelp: Largest direct-to-consumer online therapy platform, owned by Teladoc. Comparable as a telehealth therapy provider at much larger scale; Serene competes in the same patient-acquisition channels across similar mental health conditions.
- LifeStance Health: Large publicly traded outpatient mental health provider offering therapy, psychiatry, and TMS across 30+ states. Comparable service mix including TMS (analogous to Serene's PrTMS) and similar insurance-reimbursed model at materially larger scale.
Emerging players
- Lyra Health: Mental health benefits platform primarily serving employers with in-person and virtual care. Comparable as a scaled, tech-enabled behavioral health provider pursuing whole-person care, though anchored in B2B benefits rather than direct-to-patient.
- Spring Health: Employer-sponsored mental health benefits provider offering therapy, coaching, and psychiatry. Comparable as a multi-product behavioral health platform with proprietary technology, but B2B-led rather than Serene's direct-to-consumer + Medi-Cal mix.
- Charlie Health: Virtual intensive outpatient program (IOP) provider for teens, young adults, and adults with serious mental health conditions. Comparable in the higher-acuity behavioral health segment, though focused on IOP rather than outpatient therapy.
- Done (formerly Klarity): Telehealth provider focused specifically on ADHD diagnosis, treatment, and ongoing medication management. Direct overlap on Serene's ADHD service line at a more focused commercial scale.
- Two Chairs: Hybrid in-person and telehealth therapy provider using a proprietary matching model. Comparable in operating an outcomes- and technology-emphasized outpatient behavioral health practice across multiple states.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Serene Health social profiles
Digital presenceSerene Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
Serene Health leadership team
Management profileNumber of profiles
Serene Health funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Serene Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Serene Health
What does Serene Health do?
Serene Health delivers behavioral health and mental health services through a proprietary telehealth platform accessible 7 days a week. The company combines licensed therapy, integrative psychiatry, and specialized programs such as Remote Patient Monitoring (RPM) using TrueCare technology, PrTMS brain stimulation, CalAIM Community Supports, and Enhanced Care Management (ECM) for high-need patients.
Is Serene Health a public or private company?
Serene Health is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Serene Health founded?
Serene Health was founded in 2012. It employs 11 to 50 people.
Where is Serene Health based?
Serene Health is headquartered in San Diego, United States, in the North America region.
How does Serene Health make money?
Four revenue lines are on record. Insurance-Reimbursed Behavioral Health Services are the primary driver. The others are remote Patient Monitoring (RPM) Services, calAIM Community Supports and enhanced Care Management (ECM).
Who are Serene Health's main competitors?
Direct peers on record are Talkspace, Cerebral and Brightside Health. Broad incumbents are BetterHelp and LifeStance Health. Emerging players are Lyra Health, Spring Health, Charlie Health, Done (formerly Klarity) and Two Chairs.
Does Serene Health have an API?
No public API is recorded for Serene Health.
What industry is Serene Health in?
Serene Health's product category is Behavioral Health Services. Its primary akta.pro industry code is HLALAFAK, Behavioral Health-Integrated Chronic Care (SUD comorbidity, collaborative care), with a secondary code of HLAFAEAN, Home Health Remote Patient Monitoring & Virtual Nursing Providers. Its NAICS code is 621420 and its SIC code is 8093.