ReSource Point of Sale LLC

What ReSource Point of Sale LLC does

ReSource Point of Sale LLC is a privately held value-added reseller and systems integrator specializing in point-of-sale (POS) technology for the restaurant and retail industries. Founded in 2003 and headquartered in Chicago, Illinois, the company delivers end-to-end POS lifecycle services — consultation, solution design, procurement, staging, installation, ongoing support, hardware repair, and end-of-life recycling — to multi-location enterprise chains. Its customer base spans quick-service, fast-casual, and full-service restaurant brands (including Panera Bread, Au Bon Pain, Qdoba, Jersey Mike's, Bojangles, Pollo Tropical, Fogo de Chao, Jollibee, Smashburger, and Fiesta Restaurant Group) as well as retail and travel operators (Event Network, PGA Tour, EG America, Hornblower Cruises). The company supports more than 12,500 endpoints across deployments and operates from five international offices in the United States (Chicago, Delray Beach), Bosnia, Paraguay, and Colombia.

The company's technology stack is built around deep partnerships with leading POS hardware and software manufacturers rather than proprietary platforms. Core partners include PAR (Brink POS), Oracle (Simphony), NCR, HP, Zebra, Elo, Epson, and Touch Dynamic, with additional integrations spanning communications (RingCentral, Zoom, Dialpad, Nextiva, Vonage, Five9, NICE), data services (Verizon, Comcast, AT&T, Spectrum, Lumen), digital signage (Samsung, Peerless-AV, LG), and loyalty (Paytronix). ReSource differentiates operationally through an 80,000 sq ft warehouse and state-of-the-art staging facility in Chicago capable of configuring and testing over 100 terminals simultaneously, a 24-hour Advanced Exchange Depot for replacement hardware, and a nationwide field support network offering same-day service in major markets including Chicago and Tampa. The leadership team is led by founder and CEO Austin Chavez, with Nik Parra as CTO and Sara Nelly as COO.

ReSource generates revenue through a diversified mix of hardware sales (new and certified pre-owned POS terminals and peripherals), software licensing and implementation (PAR Brink, Oracle Simphony), and recurring professional services including national field support, depot repair, and a 24/7/365 live helpdesk. Pricing is quote-based, structured as multi-year enterprise contracts with custom pricing tied to hardware configuration, software licensing, deployment scale, and service level requirements. The go-to-market is exclusively direct enterprise field sales — supported by content marketing (ReSourceFull blog, Resource Center, Tech Talks video series) and a broad social media presence — targeting multi-location chain operators across the United States with selected international coverage.

Name

ReSource Point of Sale LLC

Legal name

ReSource Point of Sale LLC

Website

https://resourcepos.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

101–250 employees

Short description

ReSource Point of Sale LLC is a Chicago-based value-added reseller and systems integrator delivering end-to-end POS lifecycle services — hardware, software, installation, support, and repair — to enterprise restaurant and retail chains across the United States and select international markets.

Ownership category

akta.pro rank

Product category

Point of Sale Systems Integration

NAICS

Computer and Computer Peripheral Equipment and Software Merchant Wholesalers (42343)

SIC

Wholesale-Computers & Peripheral Equipment & Software (5045), Wholesale-Electronic Parts & Equipment, Nec (5065)

akta.pro primary industry

POS Installation, Maintenance & Field Services (FSAMADAJ)

akta.pro secondary industries

Business/Enterprise IT Hardware Retail (Workstations, Servers, POS) (CRACABAJ), Restaurant Technology Supplies (POS Hardware, Kiosks) Wholesale (AFAIALAM)

Keywords

• Point of sale solutions
• POS hardware reseller
• Restaurant technology services
• Retail POS systems
• POS lifecycle services

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Point of Sale Hardware Sales: Sale of new and refurbished POS terminals, peripherals, and hardware components from partner manufacturers (HP, PAR, NCR, Elo, Zebra, Epson, Touch Dynamic). Includes both new equipment sales and certified pre-owned/refurbished hardware through their Advanced Exchange Depot program.
2. Professional Services: Comprehensive lifecycle services including consultation and solution design, procurement and warehousing, project management, staging and configuration, implementation and onsite installation, software professional services, national field support, and hardware repair. Revenue generated through service fees, project-based engagements, and ongoing support contracts.
3. POS Software Solutions: Sale and implementation of POS software solutions including PAR Brink POS, Oracle Simphony, and related hospitality software platforms. Revenue derived from software licensing, implementation services, and ongoing software support.
4. Used Hardware Buyback: Purchase of used and surplus POS systems and barcode hardware from customers looking to upgrade, providing liquidity for customers while sourcing refurbished equipment for resale.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels8 records

Core offering

ReSource Point of Sale is a value-added reseller and systems integrator that delivers end-to-end point of sale solutions for restaurant and retail chains. The company combines POS hardware and software from leading manufacturers (PAR, NCR, Oracle, HP, Zebra, Elo, Epson) with proprietary professional services spanning consultation, procurement, staging, installation, nationwide field support, 24/7 helpdesk, and Advanced Exchange Depot hardware replacement.

Differentiator

Problem solved

Functional benefit

Products and services

• Point of Sale Solutions

Quantifiable outcome

• 24-hour replacement turnaround for hardware failures through Advanced Exchange Depot
• +3 more outcomes

Named customers23 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration28 records

Feature3 records

Partnerships

28 partnerships are on record, tiered core and secondary.

• PAR (PAR Technology)coreTechnology or IntegrationPAR is a key strategic partner providing Brink POS, an all-in-one restaurant point of sale solution. ReSource POS serves as a value-added reseller and certified implementation partner for PAR products, offering hardware, software, installation, and ongoing support services for Brink POS deployments.
• OraclecoreTechnology or IntegrationOracle Simphony is a flagship cloud-based POS platform for restaurants. ReSource POS is a certified partner for Oracle Simphony, providing implementation, integration, and support services for restaurant customers seeking enterprise-grade cloud POS solutions.
• HPcoreTechnology or IntegrationHP provides innovative POS hardware solutions including the Engage One family, RP9, and mobile systems. ReSource POS serves as a certified HP partner and repair center, offering HP hardware sales, configuration, deployment, and manufacturer-certified repair services.
• NCRcoreTechnology or IntegrationNCR is a global leader in POS technology offering all-in-one solutions for restaurants and retail. ReSource POS partners with NCR to provide hardware sales, implementation, and support for NCR CX5, CX7, and P1535 terminals.
• Zebra TechnologiescoreTechnology or IntegrationZebra provides rugged mobile computers, barcode scanners, and retail hardware. ReSource POS integrates Zebra devices including DS4308, DS9300, and DS9900 scanners into their POS solutions, providing hardware procurement and support.
• EpsoncoreTechnology or IntegrationEpson offers receipt printers, kitchen display systems (TrueOrder KDS), and workflow solutions. ReSource POS is a certified Epson partner and repair center, providing TM-T88VI, TM-M30 printers, TrueOrder KDS installation, and certified repair services.
• ElocoreTechnology or IntegrationElo provides all-in-one POS terminals, touch monitors, and self-service kiosks. ReSource POS offers Elo hardware including i-Series for Windows/Android, EloPOS systems, and certified support services.
• Touch DynamicsecondaryTechnology or IntegrationTouch Dynamic designs and manufactures touch systems and PCs for hospitality. ReSource POS offers Touch Dynamic products including Pulse Ultra, Quest VIII Augusta, and Edge Kiosk solutions.
• BitesecondaryTechnology or IntegrationBite provides omnichannel digital ordering solutions for restaurants. ReSource POS integrates Bite's contactless ordering and digital menu solutions with their POS deployments.
• RingCentralsecondaryTechnology or IntegrationRingCentral offers cloud-based business communications, messaging, video, and phone services. ReSource POS provides VOiP solutions using RingCentral's platform for restaurant and retail customers.
• ZoomsecondaryTechnology or IntegrationZoom provides cloud VOiP phone services and video conferencing. ReSource POS offers VOiP solutions leveraging Zoom's platform for business communications.
• DialpadsecondaryTechnology or IntegrationDialpad provides cloud communication platform powered by AI for voice, video, and messaging. ReSource POS integrates Dialpad's AI-powered communications solutions.
• NextivasecondaryTechnology or IntegrationNextiva offers business communications and collaboration software. ReSource POS provides VOiP solutions using Nextiva's platform.
• VonagesecondaryTechnology or IntegrationVonage provides business phone, VOiP, communication APIs, and contact center solutions. ReSource POS integrates Vonage VOiP services.
• Five9secondaryTechnology or IntegrationFive9 provides cloud contact center solutions and services. ReSource POS offers contact center solutions leveraging Five9's platform.
• NICEsecondaryTechnology or IntegrationNICE provides customer experience software and analytics. ReSource POS integrates NICE solutions for contact center and customer experience management.
• VerizonsecondaryTechnology or IntegrationVerizon provides transformative retail-specific digital technologies and business mobile, internet, and networking solutions. ReSource POS offers data services leveraging Verizon's network infrastructure.
• Comcast BusinesssecondaryTechnology or IntegrationComcast Business offers internet, TV, cloud, and phone solutions with service and support. ReSource POS provides data services using Comcast Business infrastructure.
• AT&T BusinesssecondaryTechnology or IntegrationAT&T Business provides mobile, internet, networking, and cybersecurity solutions. ReSource POS offers data services leveraging AT&T's network capabilities.
• Spectrum BusinesssecondaryTechnology or IntegrationSpectrum Business offers internet, phone, mobile, and TV business solutions. ReSource POS provides data services using Spectrum's infrastructure.
• Granite TelecommunicationssecondaryTechnology or IntegrationGranite provides business data and fiber services, network integration, and managed services. ReSource POS offers data solutions leveraging Granite's network infrastructure.
• LumensecondaryTechnology or IntegrationLumen provides all-in-one business computing infrastructure solutions. ReSource POS offers data services using Lumen's infrastructure.
• LGsecondaryTechnology or IntegrationLG provides IT business solutions to enhance productivity and daily operations. ReSource POS offers contactless ordering solutions leveraging LG's technology.
• SamsungsecondaryTechnology or IntegrationSamsung is a leading technology innovator for next-generation products including digital displays and signage. ReSource POS offers digital signage solutions using Samsung technology.
• PaytronixsecondaryTechnology or IntegrationPaytronix is a customer engagement platform for restaurants. ReSource POS integrates Paytronix loyalty and customer engagement solutions with their POS deployments.
• Peerless-AVsecondaryTechnology or IntegrationPeerless-AV is an industry-leading designer and manufacturer of AV solutions. ReSource POS offers digital signage mounting and AV solutions using Peerless products.
• StickyPOSsecondaryTechnology or IntegrationStickyPOS provides superior printing and labeling solutions via patented technology. ReSource POS integrates StickyPOS label and receipt printing solutions.
• QSR AutomationsecondaryTechnology or IntegrationQSR Automation pioneers restaurant technology solutions. ReSource POS partners with QSR Automation to deliver integrated automation solutions for quick service restaurants.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Lightspeed Restaurant: Lightspeed offers cloud POS software with bundled hardware for restaurants and retail — an emerging software-first competitor whose integrated stack competes with the multi-vendor solutions ReSource assembles.
• Block (Square): Block's Square division sells integrated POS hardware and software primarily to SMB restaurants and retailers, representing an emerging software + hardware competitor that increasingly moves up-market toward ReSource's enterprise customer base.
• SpotOn: SpotOn provides integrated POS, payments, and restaurant technology with bundled hardware and software for SMB and mid-market restaurants, representing a software-led alternative to ReSource's multi-vendor VAR approach.
• Toast: Toast is a software-led restaurant POS and fintech platform that bundles proprietary hardware, software, and payments — competing for the same enterprise restaurant customers that ReSource serves, but with a fully integrated proprietary stack.

Direct peers

• Toshiba Global Commerce Solutions: Toshiba Global Commerce Solutions sells and services enterprise-grade POS hardware and software (including the TCxWave and TCx800 product lines) directly to large retailers and restaurants, competing for the same enterprise rollout and managed services work ReSource pursues.
• POS Nation: POS Nation is a value-added reseller and systems integrator for restaurant and retail point of sale technology, combining hardware, software, and lifecycle services for small and mid-market chains — directly comparable to ReSource's core VAR + services model.
• Restaurant Technology Inc (RTI): RTI provides end-to-end restaurant POS solutions including hardware procurement, installation, support, and depot services to multi-unit operators, mirroring ReSource's full-lifecycle VAR approach for the restaurant vertical.

Broad incumbents

• PAR Technology: PAR Technology is a core ReSource software partner (Brink POS) but is also a broad restaurant technology incumbent with its own direct sales motion, services arm, and SaaS POS offering — overlapping with ReSource in implementation and ongoing services.
• Diebold Nixdorf: Diebold Nixdorf is a large incumbent POS hardware and services provider for retail and hospitality, competing for enterprise rollouts and managed services engagements across the same verticals ReSource serves.
• NCR Voyix: NCR Voyix is a global POS and commerce platform provider whose hardware (CX5, CX7) and software ReSource resells. As a broader incumbent, NCR sells direct and through channel partners like ReSource, competing for the same enterprise deployments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/resourcepos
• YouTubeyoutube.com/channel/UCxKY9pd7mQIypkjVe7d5U1w
• Facebookfacebook.com/resourcepos
• LinkedInlinkedin.com/company/resource-point-of-sale-llc
• Instagraminstagram.com/resourcepos

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ReSource Point of Sale LLC