Tookan

What Tookan does

Tookan is a cloud-based delivery management SaaS platform developed and operated by Jungleworks that enables businesses to dispatch fleets, optimize routes, and track deliveries in real time across pickup-and-delivery, field-service, and appointment workflows. The platform combines a web dashboard with white-labeled customer and agent mobile applications (available in 20+ languages) and supports feature modules including auto-allocation algorithms (nearest agent, FIFO, round robin, batch-wise), geofencing, recurring task scheduling, merchant onboarding with role-based ACLs, agent earning and pricing rules, and webhook-based system integration. The technical stack integrates with 45+ POS and e-commerce platforms (Shopify, WooCommerce, Square POS, PetPooja, Foodics, GloriaFood, UberEats) and orchestrates deliveries across six third-party carriers (Stuart, Frayt, Porter, Glovo, Zomato Xtreme, Shadowfax) via a dedicated Delivery Orchestration extension.

Tookan generates revenue through tiered SaaS subscriptions priced on monthly delivery volume (1-100 to 5001+ deliveries), an All-Inclusive white-label Suite at $5,099 per year, marketplace commissions enabled through its Merchant Billing extension (task-based, agent-based, fixed, and custom plans), and white-label/OEM licensing. Go-to-market combines product-led growth via a 14-day free trial for SMBs, direct enterprise sales for logos such as McDonald's, TATA Play, AB InBev, and Decathlon, and a partner network for resellers and integrators. The company operates from engineering headquarters in Mohali (India) with regional offices in Tampa (North America) and Dubai and Sharjah (Middle East and Africa), serving 5K+ live businesses across 180+ countries within the broader Jungleworks stack.

Name

Tookan

Legal name

Jungleworks Software Private Limited

Website

https://jungleworks.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Tookan is a cloud-based delivery management SaaS platform that enables businesses to dispatch fleets, optimize routes, and track deliveries in real time across food, grocery, courier, field service, and on-demand verticals globally.

Ownership category

akta.pro rank

Product category

Delivery Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Local Messengers and Local Delivery (4922)

SIC

Services-Computer Processing & Data Preparation (7374), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Managed Application Platforms (App PaaS & Runtime Services) (HDABAAAD)

akta.pro secondary industry

Data App Builders (Forms, Portals & Internal Tools) (HDAEAKAK)

Keywords

• Delivery management software
• Fleet dispatch platform
• Route optimization software
• Last-mile delivery solutions
• Field service dispatch

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription Plans: Tookan operates on a subscription SaaS model with tiered pricing based on monthly delivery volume. Plans range from 1-100 deliveries/month to 5001+ deliveries/month. The All-Inclusive Tookan Delivery Suite is priced at $5,099/year. Additional customization and white-labeling is available at higher tiers.
2. Merchant Billing / Platform Commission: Platform operators using Tookan can charge merchants through custom billing plans (task-based, agent-based, fixed, or custom). Tookan takes a platform fee or enables operators to set their own margins, creating a marketplace commission revenue stream for platform operators.
3. White-Label Licensing: White-labeling the platform allows businesses to brand the software as their own. The maintenance charges for white-labeled applications hosted on Jungleworks servers include periodic updates. This represents a higher-tier licensing arrangement.
4. Professional Services & Configuration: Jungleworks provides guidance and training materials for configuration but clients complete configuration themselves. Customized subscription plans and setup fees contribute to revenue.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

Tookan is a cloud-based delivery management SaaS platform that enables businesses to streamline last-mile delivery, dispatch, and field service operations. The platform automates task allocation, route optimization, real-time fleet tracking, agent payouts, and merchant billing through a web dashboard complemented by white-labeled customer and agent mobile apps. It supports multiple workflows including pickup & delivery, appointment/field services, and fleet management, with integrations to 45+ POS, e-commerce, payment, and third-party delivery providers.

Product overview

Tookan is a delivery management software platform operated by Jungleworks, designed to optimize fleet operations across pickup, delivery, and field service workflows. The core Tookan platform provides dispatch management, route optimization, and real-time tracking capabilities, which are extended through a modular add-on ecosystem including agent earning and pricing templates, recurring task automation, fleet availability management, AI prediction analytics, merchant onboarding with billing, webhook notifications, and delivery orchestration integrations with third-party carriers. The product supports multiple industry verticals (food delivery, grocery, pharmacy, logistics, courier, waste collection) and operates across 180+ countries with over 5 million users. Tookan integrates with e-commerce platforms (Shopify, WooCommerce, Flipdish, GloriaFood, Deliverect), POS systems (Square POS, PetPooja, Foodics, Deal POS), payment processors (Stripe Connect, RazorpayX), and delivery service providers (Stuart, Frayt, Porter, Glovo, Zomato Xtreme, Shadowfax Store).

Differentiator

Problem solved

Functional benefit

Products and services

• Tookan Delivery Management Platform Cloud-based delivery management platform that automates dispatch, task allocation, route optimization, real-time tracking, and merchant billing for businesses running pickup, delivery, and field service operations across food, grocery, courier, pharmacy, logistics, and home services verticals.
• Tookan PnD 2.0 Enhanced version of Tookan's pickup and delivery workflow with advanced features tailored for laundry services, waste collection, concierge services, and fuel delivery operations.
• Tookan Booking Forms Customizable booking forms with multilingual support that capture delivery orders, schedule pickups, and manage field service appointments for global marketplace deployment.
• Tookan Delivery Orchestration Delivery orchestration software that connects businesses to multiple third-party delivery fleets including Stuart, Frayt, Porter, Glovo, Zomato Xtreme, and Shadowfax for multi-carrier dispatch and fulfillment.

Quantifiable outcome

• Reduces per-delivery costs by up to 32% through route optimization, fleet utilization, and automated customer communication
• +4 more outcomes

Named customers15 records

Segments8 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration28 records

AI capability2 records

Feature16 records

Partnerships

Six partnerships are on record, tiered core.

• ShopifycoreTechnology or IntegrationTookan integrates with Shopify enabling e-commerce stores on Shopify to automatically create delivery tasks in Tookan when orders are placed. One of 45+ POS/integration partners.
• Square POScoreTechnology or IntegrationTookan integrates with Square POS allowing retailers using Square to sync orders to Tookan for delivery task creation and agent dispatch.
• GloriaFoodcoreTechnology or IntegrationGloriaFood free online ordering platform integrates with Tookan for delivery tracking. Restaurants using GloriaFood can enable Tookan integration from their dashboard using API keys for automatic task creation.
• UberEatscoreTechnology or IntegrationUberEats integration with Tookan enables restaurants to sync orders from UberEats into Tookan for delivery management, driver dispatch, and real-time tracking.
• WooCommercecoreTechnology or IntegrationWooCommerce WordPress e-commerce plugin integrates with Tookan using API keys (Consumer Key, Consumer Secret). Orders sync automatically as tasks in Tookan with optional auto-assignment and geofence support.
• Stripe ConnectcoreTechnology or IntegrationStripe Connect integration enables automatic agent earnings payouts directly to agent bank accounts. Agents register bank details in the agent app, and earnings are transferred automatically after task completion.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• WorkWave: WorkWave provides field service management, route optimization, and fleet management software for pest control, landscaping, and home service businesses. It is comparable to Tookan's Field Services & Appointments workflow and serves a similar SMB field-workforce customer base.
• OptimoRoute: OptimoRoute is a route planning and field service optimization SaaS used by SMB and mid-market delivery and service businesses. It directly competes with Tookan's route optimization and dispatch features for fleets with hundreds of stops per day.
• Onfleet: Onfleet is a last-mile delivery management SaaS offering dispatch, route optimization, real-time tracking, and customer notifications. It serves similar SMB and mid-market delivery use cases (food, courier, retail) as Tookan, with comparable self-serve onboarding and per-task pricing.
• Locus: Locus.sh provides AI-powered route optimization, dispatch, and last-mile delivery orchestration for enterprises and 3PLs. It competes with Tookan's auto-allocation, geofencing, and route optimization features with a heavier emphasis on machine learning and analytics.
• Route4Me: Route4Me is a route optimization platform offering planning, dispatch, and last-mile tracking across multiple verticals. It overlaps with Tookan's core routing and dispatch functionality and shares the SMB and mid-market customer profile.
• FarEye: FarEye is a delivery management and orchestration platform serving shippers, 3PLs, and carriers across B2B and B2C shipments. It overlaps with Tookan's dispatch, route optimization, and enterprise workflow features, particularly for shippers and third-party logistics.
• Bringg: Bringg is a delivery orchestration platform connecting retailers, 3PLs, and delivery drivers through APIs, providing dispatch, tracking, and driver management. It is a direct competitor to Tookan's Delivery Orchestration extension and targets large enterprise and marketplace operators.
• DispatchTrack: DispatchTrack provides delivery management, route optimization, and customer experience software for large enterprise retailers and 3PLs. It overlaps directly with Tookan's pickup-and-delivery and customer-facing tracking capabilities, particularly in big-box retail and appliance/furniture verticals.

Broad incumbents

• Descartes Systems Group: Descartes is a large logistics technology vendor offering routing, mobile workforce, and transportation management solutions across the global supply chain. It competes with Tookan in route optimization and field service management, particularly for large enterprise shippers, but as part of a much broader logistics portfolio.

Emerging players

• Shippo: Shippo is a shipping API and management platform focused on parcel shipping rather than last-mile delivery dispatch. It overlaps with Tookan's order creation and integration layer for SMB e-commerce merchants but addresses a different step in the fulfillment workflow.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/tookanapp
• YouTubeyoutube.com/channel/UChLT7ECAFIwGS3-NzxPfkVQ
• Facebookfacebook.com/TookanApp
• LinkedInlinkedin.com/company/tookan

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tookan