What Cloud 9 Computing Group does

Cloud 9 Computing Group is a privately-held outsourced IT services provider headquartered in Lake Mary, Florida, founded in 2004 and operating with a team of 1-10 employees. The company delivers managed IT services to small and mid-sized businesses with 10 to 1,000 users across three primary verticals: Construction/Engineering, Manufacturing/Agriculture, and Insurance/RIA/Financial/Legal. Revenue is generated primarily through recurring monthly subscriptions priced on a per-user, per-server, per-email-account basis, with backup recovery tier as an additional variable, and all plans are customized per client rather than publicly listed. The company positions itself as a consultative, operations-focused partner rather than a transactional break-fix vendor, with sales-led engagement driven through website inquiry forms and direct outreach.

The technical stack combines hybrid cloud infrastructure with an internal DevOps team building AI Ops (Artificial Intelligence for IT Operations) and Intelligent Process Automation (IPA) modules, including dashboard-driven workflows for operational monitoring. Cybersecurity is delivered through a curated partner stack covering endpoint protection (SentinelOne, ThreatLocker), email security (Avanan), MDR (Red Canary, Huntress), identity (Duo Security), backup (Nordic Backup), and Zero Trust architecture, with 24/7 SOC monitoring and incident response. Cloud 9 maintains Microsoft Silver Cloud Platform Partner status and aligns its security posture with SOC2, NIST 800-171, CMMC Level 1/Level 2, and CIS compliance frameworks. Named reference customers include La-Z-Boy Furniture Galleries Orlando (Furniture Retail), Bounds Law Group (Legal), Transcom (Logistics), and H&A Farms / H&A Packaging Solutions (Agriculture/Manufacturing).

In October 2025, Cloud 9 was designated a Certified Risk Management Organization (RMO) by Antigen Security, enabling the launch of a Cyber Insurance Pilot Program targeting law firms, construction firms, and software companies with claimed 30-60% reductions in cyber insurance premiums. The program is anchored in Zero Trust architectures and incident response readiness, and represents an adjacent productized offering that extends the company beyond traditional managed IT into risk management and insurance enablement services. Cloud 9 operates without disclosed external funding and is independently owned.

Name

Cloud 9 Computing Group

Legal name

Cloud 9 Computing Group

Website

https://cloud9computinggroup.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

Cloud 9 Computing Group is a Lake Mary, Florida-based outsourced managed IT services provider founded in 2004, delivering subscription-based cloud, cybersecurity, AI Ops, and compliance support to SMB and mid-market clients (10-1,000 users) across Construction/Engineering, Manufacturing/Agriculture, and Insurance/Financial/Legal verticals.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)

akta.pro secondary industries

Cloud Managed Services (Operations, Monitoring, Patching) (BPAEACAF), Attack Detection & Response for Cloud/SaaS (SOC for Cloud) (HDADAGAJ), Cloud Security Managed Services (CSPM/CWPP/CNAPP) (BPAEADAF), Cloud-Managed & Managed Security Systems Services (Remote Monitoring, Maintenance) (BPAKAGAJ)

Keywords

• Managed IT services
• Cybersecurity solutions
• Cloud migration
• IT consulting
• Helpdesk support

Headquarters

HQ city

Lake Mary

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed IT Services (Recurring Subscription): The primary revenue stream is managed IT services delivered on a per-user, per-server, and per-email-account basis. Services include AI/automation, cybersecurity, embedded support, cloud migration, and helpdesk. The model provides predictable monthly billing with customizable tiers based on company size and service requirements.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

Cloud 9 Computing Group is a consultative outsourced IT provider delivering managed IT services to small and mid-sized businesses. Its core offering combines AI Ops and Intelligent Process Automation, 24/7 cybersecurity and SOC monitoring aligned with SOC2/NIST 800-171/CMMC/CIS compliance, cloud migration, and embedded helpdesk support. Revenue is generated through monthly subscriptions priced per user, server, and email account, with additional risk management services offered through its Certified Risk Management Organization partnership with Antigen Security.

Product overview

Cloud 9 Computing Group is a consultative outsourced IT provider offering a unified managed IT services platform focused on process optimization and operations. The core offering includes Managed IT Services, augmented by specialized modules: AI Ops/Intelligent Process Automation for workflow optimization, Cybersecurity Solutions for compliance (SOC2, NIST 800-171, CMMC, CIS), Cloud Migration for infrastructure modernization, and Embedded Helpdesk Support for operational continuity. Additionally, the Cyber Insurance Pilot Program (offered through Antigen Security partnership) provides risk management and insurance savings programs. The company serves small to mid-sized businesses across construction, manufacturing, legal, insurance, and financial sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services

Quantifiable outcome

• Cyber insurance premium reduction of 30-60%
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability3 records

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• Antigen SecuritycoreGTM or Marketing Partner · 9 October 2025Antigen Security partnered with Cloud 9 Computing Group to launch a Cyber-Insurance Savings Program for law firms, construction firms, and software companies. The program improves cybersecurity controls, reduces insurer premiums by 30-60%, and streamlines insurance processes. Cloud 9 acts as a Risk Management Organization (RMO) within Antigen's ecosystem, enabling it to offer cyber insurance enablement services to its clients.
• Microsoft AzurecoreTechnology or IntegrationMicrosoft Azure is used as the cloud computing platform for delivering cybersecurity training to client employees (e.g., Bounds Law Group, Transcom) and providing scalable secure access to IT resources. Cloud 9 also holds Microsoft Silver Cloud Platform Partner status.

Scale indicators5 records

Recent moves1 record

Expansion highlights4 records

Others

• ConnectWise: Leading provider of business management, RMM, and cybersecurity platforms purpose-built for managed service providers. Adjacent ecosystem role — sells to and through MSPs like Cloud 9, who use (or compete against) its tooling stack in delivering managed IT services.
• Kaseya: Provider of IT management and security software platforms used by managed service providers worldwide. Not a direct competitor but a critical ecosystem player — Cloud 9 likely uses Kaseya-style tooling, and Kaseya's vendor and partner ecosystem shapes the MSP market in which Cloud 9 operates.

Emerging players

• Huntress: Cybersecurity company delivering managed detection and response (MDR), endpoint detection, and security awareness training targeted at MSPs serving SMBs. Listed as a Cloud 9 technology partner — overlapping capabilities and a potential partner-competitor dynamic as Huntress continues to push downstream into SMB.

Direct peers

• US Signal: Midwest-based managed services, cloud, data protection, and compliance provider serving SMB and mid-market. Comparable managed IT and security offerings with comparable compliance-focused vertical orientation.
• Ntiva: US-based managed IT, cloud, and cybersecurity services provider for SMB and mid-market businesses. Direct competitor: overlapping service catalog (managed IT, cloud, security, compliance) and similar consultative, recurring-revenue model.
• NetGain Technologies: Managed IT, cloud, and cybersecurity services company focused on SMB and mid-market with a similar services mix including managed cloud, cybersecurity, and compliance. Comparable subscription-based model and target customer profile.
• Dataprise: Mid-Atlantic-based managed IT services and cybersecurity provider serving SMB and mid-market across regulated industries. Directly comparable: similar MSP model, cybersecurity and cloud migration offerings, vertical specialization, and consultative sales motion.
• Kinetix: Outsourced IT services and cybersecurity provider serving small and mid-sized businesses with managed services, cloud, and compliance support. Comparable in target customer size, vertical orientation, and managed services subscription pricing model.

Regional players

• ITConcierge: Florida-based managed IT services and consulting firm serving SMBs in the Southeast US. Same geography, similar size band, and overlapping cybersecurity and managed IT offerings for professional services and small business clients.

Broad incumbents

• Thrive (NextGen): Large US managed services and cybersecurity provider with national footprint and a much broader portfolio across cloud, security, and compliance. Overlaps substantially with Cloud 9's offerings but at significantly greater scale, making it the main larger competitor in the same space.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/Cloud9CG
• Facebookfacebook.com/thisiscloudcomputing
• LinkedInlinkedin.com/company/2898330

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cloud 9 Computing Group