What Topps Tiles does

Topps Tiles is the UK's largest specialist tile retailer, founded in 1963 and headquartered in Enderby, Leicester. The company is publicly listed on the London Stock Exchange under the ticker TPT and operates more than 300 physical stores across the United Kingdom, complemented by a full e-commerce platform at toppstiles.co.uk. Its core offering spans floor tiles, wall tiles, XL-format tiles, outdoor porcelain tiles, bathroom and kitchen tiles, and a growing range of adjacent flooring categories including luxury vinyl tiles, engineered wood and laminate, alongside wall panels, splashbacks, fixing and finishing products, tools and underfloor heating systems. The company serves two principal customer segments: retail homeowners undertaking DIY and renovation projects, and professional trade customers (tilers, contractors, builders) served through a dedicated Topps Trade sub-brand.

The retail platform combines physical showrooms — described as featuring hundreds of inspirational tile displays and expert in-store advisors — with digital merchandising tools including a Tile Visualiser (Design My Home) room-upload tool, a Tile Finder inspiration engine, a Tile Calculator, and a free sample service with free delivery. Trade customers access a dedicated mobile app, a Rewards+ loyalty programme (2 points per £1 spent), TradePay 30-day interest-free credit, and pricing of up to 30% off list. Unit pricing spans from entry-level tiles at £14.33/m² through mid-range £20–50/m² products up to premium natural stone and XL-format tiles above £100/m². Klarna is integrated as a payment partner offering pay-later, pay-in-3 and 12/24/36-month interest-free credit options. Strategic supplier partnerships include Warmup and Rise for underfloor heating, and an editorial collaboration with Ideal Home on a capsule collection.

Revenue is generated primarily through one-time retail product sales (tiles, flooring, accessories) via stores and e-commerce, supplemented by recurring trade-account relationships under the Rewards+/TradePay scheme, and ancillary delivery and collection services (free kerbside delivery over £349, free store collection). Marketing is multi-channel, anchored by 300+ retail touchpoints, the toppstiles.co.uk storefront, Google search visibility (4.9 stars from 40,000+ reviews), a content and inspiration hub, the trade app, and the loyalty programme. The company also maintains a charity partnership with Alzheimer's Society. No M&A, funding events, or leadership changes are disclosed in the available data.

Name

Topps Tiles

Legal name

Topps Tiles

Website

https://toppstiles.co.uk

Company type

Public

Founded year

1963

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Topps Tiles is the UK's largest specialist tile and flooring retailer, operating 300+ stores and an e-commerce platform. Founded in 1963 and listed on the London Stock Exchange as TPT, it serves retail homeowners and trade professionals with tiles, flooring, panels and accessories.

Ownership category

akta.pro rank

Product category

Tile and Flooring Retail

NAICS

Floor Covering Retailers (449121)

SIC

Retail-Lumber & Other Building Materials Dealers (5211)

akta.pro primary industry

Tile & Stone Specialty Retail (CRAIAGAA)

akta.pro secondary industries

Flooring Tools, Adhesives, Grout & Installation Supplies Retail (CRAIAGAJ), Laminate Flooring Retail (CRAIAGAC), Flooring Underlayment, Moldings & Trim Retail (CRAIAGAI)

Keywords

• Ceramic floor tiles
• Porcelain wall tiles
• Luxury vinyl flooring
• Tile retail stores
• Underfloor heating systems

Headquarters

HQ city

Leicester

HQ country

United Kingdom

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Retail Product Sales: One-time sale of tiles, flooring, wall panels, splashbacks, and related fixing/finishing products through 300+ retail stores and e-commerce website. Products are sold per tile or per square metre with varying price points based on material, style and brand.
2. Trade Accounts & Professional Services: Trade professionals can open accounts offering up to 30% discount, Rewards+ scheme with points accumulation (2 points per £1 spent), TradePay credit option (30 days interest-free), and bulk purchase discounts. Also includes dedicated trade app for mobile ordering.
3. Delivery Services: Kerbside delivery service included free for orders over £349, with paid delivery options for smaller orders. Collection from stores available free of charge.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Topps Tiles is the UK's leading tile specialist retailer, selling floor and wall tiles (ceramic, porcelain, marble, slate, natural stone, vinyl), complementary flooring (LVT, engineered wood, laminate), wall panels, splashbacks, fixing and finishing products, tiling tools, and underfloor heating through 300+ stores and an e-commerce website. It also runs a dedicated Topps Trade division serving professional tilers and contractors with trade pricing, Rewards+ loyalty points, and TradePay credit.

Product overview

Topps Tiles is the UK's leading tile specialist retailer, operating for over 60 years since 1963. The company offers a comprehensive portfolio centered on tiles (floor, wall, XL, outdoor, bathroom, and kitchen tiles) with complementary flooring products (luxury vinyl tiles, engineered wood, and laminate), wall panels and splashbacks, fixing & finishing products, tools & accessories, and underfloor heating systems. The business serves both consumers and trade professionals through approximately 300+ stores nationwide, an e-commerce platform featuring an online tile visualiser tool, sample services, and a Trade Rewards+ loyalty program. The product architecture combines core tile offerings with related installation and finishing accessories, creating a one-stop-shop for tiling and flooring projects.

Differentiator

Problem solved

Functional benefit

Brands

• Topps Trade: Trade division offering tiling supplies, tools, and services for professional tilers including Rewards+ loyalty scheme and TradePay credit

Products and services

• Floor Tiles Extensive range of floor tiles including porcelain, ceramic, marble, slate, and vinyl options in various sizes from small (20cm x 20cm) to extra large (90cm x 90cm), suitable for indoor and outdoor use by homeowners and trade professionals.
• Wall Tiles Comprehensive collection of wall tiles available in ceramic, porcelain, glass, marble, quartz and resin materials, with styles including marble effect, stone effect, concrete effect, terrazzo, Victorian, and patterned designs for residential and trade customers.
• XL Tiles Extra large format tiles (e.g., 90cm x 90cm) designed for contemporary installations, featuring marble effect, concrete effect, and wood effect finishes for premium residential and commercial projects.
• Outdoor Tiles Weather-resistant outdoor porcelain tiles built for durability in driveways, patios, paving areas, and outdoor walls, handling rain and frost without losing traction.
• Bathroom Tiles Curated tile range specifically suited for bathroom applications including shower wall panels, wet room tiles, and high slip resistance options for bathroom floors.
• Kitchen Tiles Tile collection for kitchen applications including wall tiles, floor tiles, and splashbacks designed to complement various kitchen styles for homeowners and trade buyers.
• Luxury Vinyl Tiles (LVT) Durable and practical flooring solution combining style, durability and value, available in wood effect, stone effect, and patterned designs with built-in underlay options for residential and commercial spaces.
• Engineered Wood Flooring Stable, real wood construction flooring ideal for quality, long-lasting residential and commercial projects.
• Laminate Flooring Hard-wearing and easy-to-fit laminate flooring suitable for busy homes and commercial spaces, offered alongside tiles and other flooring options.
• Wall Panels Range of bathroom and shower wall panels as modern alternatives to traditional tiles, including wood wall panels with acoustic properties, media wall panels, and laminate hydrolock wall panels.
• Splashbacks Kitchen splashbacks available in porcelain, glass, and aluminium materials to protect walls while adding style to kitchens.
• Fixing and Finishing Products Complete range of installation consumables including adhesive (wall, floor, powdered, ready-mix, outdoor), preparation products (backer boards, substrate matting, primer, waterproofing), grouts, silicone, trims, and cleaning and maintenance products.
• Tools and Accessories Wide selection of tiling tools including cutters, blades, wheels, spacers, wedges, hand tools, trowels, floats, grouting tools, buckets, sponges, movement joints, safety and workwear, and large format tile tools.
• Underfloor Heating Electric underfloor heating solutions including Warmup and Rise heating mats, loose wire heating, insulating boards, and thermostats, sold as a complementary add-on to tile and flooring installations.
• Tile Sample Service Service providing up to 3 free 10x10cm cut samples per customer plus paid full-size tile samples, all delivered free of charge to help customers evaluate tiles before purchase.
• Topps Trade Rewards+ Scheme Loyalty programme for registered trade customers offering points accumulation (2 points per £1 spent, redeemable as 1p per point), Gold Trader Scheme exclusive benefits, and integration with in-store and trade app purchases.
• Topps Trade TradePay Credit Buy Now, Pay Later credit facility for trade customers offering 30 days interest-free purchasing on bulk tile and flooring orders.
• Topps Trade Mobile App Dedicated mobile application for trade professionals offering exclusive trade pricing, ordering capabilities, and a 10% discount on first app orders.

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

Four partnerships are on record, tiered minor and core.

• Alzheimer's SocietyminorOthersTopps Tiles has partnered with Alzheimer's Society to help campaign for change, fund research to find better treatments, and support people living with dementia today.
• KlarnacoreTechnology or IntegrationPayment partnership allowing customers to pay in 3 ways with Klarna - pay later (no deposit), pay in 3 instalments (no deposit), or 12/24/36 month payment plans (10% deposit required). Interest-free credit options.
• WarmupcoreTechnology or IntegrationOfficial partner for underfloor heating products, offering Warmup underfloor heating systems including heating mats, loose wire heating, and thermostats.
• Ideal HomeminorGTM or Marketing PartnerCollaboration on Ideal Home Collection - a 20-piece capsule collection partnership marrying latest tile technology with classic, stylish finishes and materials.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• B&Q: UK's largest home improvement retailer offering tiles, flooring, and accessories alongside a much broader DIY range. Competes on convenience and price for DIY tile purchases, though not a specialist.
• Travis Perkins: UK builders' merchant serving trade customers with building materials including tiles via its Tile Giant subsidiary (acquired). Overlaps with Topps Tiles in the trade tile distribution segment.
• Homebase: UK home and garden retailer offering tiles, flooring, and bathroom products alongside broader DIY ranges. Competes with Topps Tiles in the consumer renovation segment through physical and online channels.
• Wickes: UK home improvement retailer and builder's merchant with tile, flooring, and bathroom offerings. Competes with Topps Tiles primarily in the trade and DIY renovation segments through its store and online channels.

Direct peers

• Tile Mountain: UK online and store-based tile specialist offering competitively priced tiles and flooring for trade and retail. Direct competitor with similar product breadth and dual retail/trade focus, but leaner store footprint.
• Walls and Floors: Online-first UK tile and flooring retailer offering a wide range of tiles, LVT, and accessories with nationwide delivery. Competes directly on price and convenience, particularly for consumers who research and purchase online.
• CTD Tiles (Ceramic Tile Distributors): UK tile specialist retailer operating a national network of stores selling floor and wall tiles to both consumers and trade. Most direct head-to-head competitor to Topps Tiles in the dedicated tile retail category.
• Tile Giant: UK tile and flooring specialist with a network of retail stores and e-commerce presence, targeting both retail and trade customers. Comparable in product range, store-based distribution, and dual customer base.

Emerging players

• IKEA: Increasingly relevant in UK kitchens and bathrooms, with tile and flooring offerings. Competes with Topps Tiles for kitchen and bathroom renovation budgets, particularly with budget-conscious consumers.

Regional players

• Carpetright: UK flooring specialist retailer with national store presence offering carpets, LVT, laminate, and related flooring products. Comparable as a UK specialty flooring retailer, though focused on soft flooring and adjacent categories rather than tiles.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/toppstiles
• Facebookfacebook.com/toppstiles
• LinkedInlinkedin.com/company/topps-tiles-plc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Topps Tiles