CentrixOne

What CentrixOne does

CentrixOne, operating through its legal entity Solutions Centrix Inc., is a Canadian SaaS provider of an all-in-one CRM and marketing automation platform targeting small and medium businesses. Founded in 2015 and headquartered in the Greater Montreal area (Boucherville/Eastman, Quebec), the company delivers a cloud-based, API-first platform that unifies contact and account management, sales pipeline tracking, email marketing, SMS communications, and workflow automation within a single system. Native, dedicated integration tiers with QuickBooks Online and Acomba ERP, plus connectors to Sage 50, Shopify, WooCommerce, Zapier, and Office 365, are positioned as a key differentiator over global CRM incumbents. The platform is offered bilingually in French and English with all data stored in Canada, serving SMBs and select mid-market accounts across Canada, the United States, and France.

The company monetizes through a tiered per-user subscription model (Essentiel at $24/user/month, Pro at $43, Croissance at $74, and Enterprise at $100 on annual billing), with add-on modules for additional contacts, storage, email sends, and automation actions. A professional services line offers implementation, data migration from Salesforce, Sage, Microsoft Dynamics, and Pipedrive, customization, and training under fixed-fee or hourly packages. Distribution combines a product-led motion via a 14-day self-serve trial on the website with a sales-assisted layer for mid-market prospects and a channel network including operiō, Private Club Marketing, and accounting-software marketplaces. CentrixOne holds manufacturer certifications from KIA Canada and Mazda Canada, and in 2024 merged with Boom CRM to rebrand the combined entity as Cone, repositioning around AI-powered CRM and marketing automation. The company is founder-led by CEO Alain Boudreau and has operated with 1-10 employees based on the most recent disclosure.

Name

CentrixOne

Legal name

Solutions Centrix Inc.

Website

https://centrix.one

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

CentrixOne is a Canadian SaaS provider of an all-in-one CRM and marketing automation platform for small and medium businesses, offering bilingual French/English service with Canadian data residency and native accounting integrations across Canada, the US, and France.

Ownership category

akta.pro rank

Product category

CRM and Marketing Automation Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Marketing Automation & Campaign Management CRM (HDAEAFAB)

akta.pro secondary industries

Sales Force Automation (SFA) CRM (HDAEAFAA), Customer Engagement & Messaging (Email, SMS, Push, In-App) (BPAFAFAI)

Keywords

• Customer relationship management
• Marketing automation software
• Sales pipeline management
• Email marketing platform
• Cloud CRM software

Headquarters

HQ city

Boucherville

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription: Per-user subscription model with tiered pricing plans (Essentiel, Pro, Croissance, Enterprise). Monthly or annual billing with annual plans offering discounted rates. Users select license type and number of seats.
2. Professional Services: Expert services including private coaching, needs analysis, CRM customization, data migration, training, and implementation support. Offered as hourly consulting, fixed packages (Quick Start 90min, Automated Marketing Campaigns 4hrs, Professional 8hrs), or banked hours.
3. Add-on Modules: Additional contacts, storage, email sends, web forms, automations, and automation actions available as add-ons to base subscription tiers.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

CentrixOne develops and sells an all-in-one cloud-based CRM and marketing automation platform for small and medium businesses. The platform unifies contact and account management, sales pipeline tracking, email marketing, SMS communications, and marketing automation into a single system, with native integrations to accounting systems such as QuickBooks, Acomba, and Sage 50.

Product overview

CentrixOne is an all-in-one CRM and marketing platform designed for small and medium businesses in Canada and France. The core platform (CentrixOne CRM) unifies contact/account management, sales pipeline tracking, opportunities, tasks, documents, and dashboards with built-in email marketing, SMS communications, and process automation modules. The platform is available in two dedicated product tiers bundling native accounting sync: CRM QuickBooks (for QuickBooks Online users) and CRM Acomba (for Acomba ERP users). Additional add-on modules include Email Marketing (drag-and-drop editor, templates, campaign dashboards) and Automation (customer journey design, lead scoring, automatic lead assignment). Professional implementation, migration, and training services are offered through CRM Services. A verticalized sub-brand, ClubCRM, targets golf and private clubs in the US. The company has recently rebranded as 'Cone' following a merger with Boom CRM, positioning itself toward AI-powered CRM and automated marketing.

Differentiator

Problem solved

Functional benefit

Brands

• Cone: New brand identity following the merger between CentrixOne and Boom CRM, representing an AI-powered CRM and marketing automation solution.

Products and services

• CentrixOne CRM All-in-one CRM and marketing platform that manages contacts, accounts, leads, opportunities, sales pipelines, email marketing, SMS communications, and marketing automation in a single unified system, designed for small and medium businesses in Canada, the US, and France.
• CRM QuickBooks
• CRM Acomba A dedicated product tier that combines the CentrixOne CRM with built-in native Acomba ERP synchronization for accounting and CRM data flow.
• Email Marketing Module Email marketing campaign creation and management module with drag-and-drop email editor, pre-built templates, list filtering, audience targeting, campaign dashboards, and performance reporting, integrated directly into the CRM.
• Automation Module Marketing and sales process automation module that enables design of customer journeys with triggers, timed responses, task creation, alerts, automatic lead assignment, and automated data writing across CRM records.
• CRM Services Professional services including CRM implementation, data migration from Salesforce, Sage, Microsoft Dynamics and Pipedrive, private coaching, needs analysis, CRM customization, database cleaning, and synchronization setup, offered via service packages and hourly consulting.
• ClubCRM Verticalized CRM solution for the golf and private club industry in the US market, developed in partnership with Private Club Marketing (PCM) in California, focused on member acquisition and retention.

Quantifiable outcome

• Automated processes allowing employees to focus on client calls while CRM handles non-value added tasks
• +2 more outcomes

Named customers10 records

Segments10 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability2 records

Feature8 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Private Club Marketing (PCM)coreChannel Partner/ Reseller/ DistributorPartnership with PCM in California for the ClubCRM solution targeting golf and private clubs in the US market. PCM is a significant player working with clubs to implement award-winning member acquisition and retention solutions.
• operiōcoreChannel Partner/ Reseller/ Distributoroperiō shares the same vocation as CentrixOne: supporting SME growth. operiō recommends CentrixOne to their clients for effective sales and marketing management.
• AcombacoreTechnology or IntegrationAward-winning partner within the Acomba connected solutions ecosystem. CentrixOne connects easily via API to Acomba and Acomba X accounting software. Both French and English versions supported.
• QuickBookscoreTechnology or IntegrationQuickBooks synchronization available. Presented at QB-HQ Apps Roadshow events in Toronto and Montreal. Available through QuickBooks Apps marketplace.
• Ingram MicrominorGTM or Marketing PartnerParticipated in Ingram Micro Cloud Summit in Boca Raton, connecting with 1400+ cloud ecosystem partners, solution providers, resellers, and integrators.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• HubSpot: HubSpot is the dominant all-in-one CRM and marketing-automation platform for SMBs, offering the same contact/marketing/automation bundle that CentrixOne targets — directly competing for the same small-and-medium business buyer.
• Pipedrive: Pipedrive is a sales-CRM focused on SMBs and mid-market with pipeline management at the center of its offering; CentrixOne explicitly supports migration from Pipedrive, indicating direct competitive overlap in the same buyer segment.
• Zoho CRM: Zoho CRM targets SMBs and mid-market with a broad feature suite (sales, marketing automation, integrations) at low price points — comparable in bundle strategy, customer segment, and per-user pricing architecture.
• ActiveCampaign: ActiveCampaign combines email marketing, automation, and CRM functionality aimed at SMBs — overlapping with CentrixOne's email-marketing and customer-journey automation modules in the same customer profile.
• Freshworks (Freshsales): Freshsales is Freshworks' SMB/mid-market CRM with built-in phone, email, chat, and AI — targeting the same all-in-one, lower-cost CRM positioning that CentrixOne emphasizes.
• Keap (Infusionsoft): Keap is an SMB-focused CRM + marketing-automation + payments platform with per-user pricing in similar bands to CentrixOne's $24–$100/month tiers — direct competition for small-business buyers.
• Less Annoying CRM: Less Annoying CRM is a simplified, low-cost CRM purpose-built for very small businesses — competing for the same bottom-of-SMB buyer that CentrixOne targets with its Essentiel tier.
• Insightly: Insightly is an SMB-oriented CRM with pipeline tracking, marketing automation, and integrations including QuickBooks/Xero — directly comparable to CentrixOne's integrated CRM + accounting-sync proposition.
• Bitrix24: Bitrix24 is a free/low-cost all-in-one collaboration + CRM platform for SMBs — competing on bundled value and aggressive pricing for the same customer segment.

Broad incumbents

• Salesforce: Salesforce is the broad enterprise CRM incumbent whose SMB tier (Sales Cloud Essentials / Starter Suite) overlaps CentrixOne's mid-market segment — CentrixOne explicitly supports migration away from Salesforce, signaling direct competitive encounter.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CentrixOne