What ITdesign Software Projects & Consulting does

ITdesign Software Projects & Consulting GmbH is an Austrian IT consulting and managed services firm headquartered in Vienna (Liesing, 23rd district), founded in 2000 and operating under a holacratic, non-hierarchical organizational model with a team of approximately 25-35 specialists. The company delivers end-to-end IT services spanning Active Directory and identity security, Privileged Access Management (PAM) and Identity & Access Management (IAM), DevOps automation, infrastructure (cloud, hybrid, on-premises, virtualization, monitoring), managed IT operations, organizational development, and an IoT-based real estate monitoring product (FLUGGS).

Its core technology stack is Microsoft-centric (Active Directory, EntraID, Microsoft Endpoint Manager, Defender, Azure), augmented by One Identity for IAM/PAM, VMware/Proxmox for virtualization, Splunk/Elastic for SIEM, and DevOps tooling (Jenkins, Docker, Kubernetes, Ansible, SaltStack). ITdesign has built a proprietary product suite — including AudIT (permissions audit), WATCH IT (centralized monitoring), FLUGGS (IoT building monitoring), ZAK BRAK (AD security analysis), GROSSARTIQ, Smart Endpoint Observer, and the we-manage-IT suite — which it both uses internally for delivery and licenses to customers. The firm holds the exclusive certified One Identity partnership for both PAM and IDM in Austria, alongside certifications with Microsoft, VMware, Veeam, Citrix, Proxmox, and 15+ other vendors.

The business model combines professional services (project-based consulting, IAM/PAM deployments, security analyses, DevOps setup), recurring managed services contracts (monitoring, patching, PKI, client management under SLAs), and software product licensing including One Identity resell. Go-to-market is direct enterprise field sales targeting IT managers, CISOs, and infrastructure leads at mid-market and large Austrian enterprises, supplemented by partner co-marketing (IRGA coalition with three other Austrian IT firms, Provectus Software webinars) and event-driven demand generation. Customers include VKB-Bank, Lenzing AG, PALFINGER, GRAWE, Binder+Co AG, and AC2T research GmbH, with managed services relationships exceeding 15 years in some cases. The firm has no external investors, no parent company, and is privately held under management by Alexander Chvojka, Darius König, and Florian Müllner following an April 2025 leadership transition.

Name

ITdesign Software Projects & Consulting

Legal name

ITdesign Software Projects & Consulting GmbH

Website

https://itdesign.at

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

ITdesign is an Austrian IT consulting and managed services firm in Vienna that delivers identity management, PAM, infrastructure monitoring, DevOps, and IoT solutions to enterprise IT departments in Austria, holding the exclusive One Identity PAM/IDM partnership and operating a proprietary product suite.

Ownership category

akta.pro rank

Product category

IT Consulting and Managed Services

NAICS

Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151), Other Computer Related Services (541519), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

ITSM Governance, Compliance & Audit Readiness (BPAEAJAM)

akta.pro secondary industries

Service Desk & ITSM Outsourcing (BPAEAMAF), ITIL/ITSM Process Consulting & Implementation (BPAEAJAB), ITSM Tooling Integration, Automation & Orchestration (BPAEAJAD)

Keywords

• IT consulting services
• Managed IT services
• Identity access management
• Privileged access management
• Infrastructure monitoring software

Headquarters

HQ city

Vienna

HQ country

Austria

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Professional Services & IT Consulting: ITdesign's primary revenue stream comes from consulting and professional services delivered by specialized engineers and consultants. Engagements include project-based implementations, organizational change management, security analyses, IAM/PAM deployments, DevOps setup, and infrastructure migrations. Services are performed at client sites, ITdesign offices, or hybrid arrangements. Contracts require written sign-off; pricing is project-specific.
2. Managed Services: ITdesign generates recurring revenue from long-term managed services contracts covering IT operations, monitoring (via WATCH IT), client management, PKI, Linux/Windows patching, and operational support. These contracts feature defined SLAs, reaction times, and proactive maintenance. The company describes managed services as a key growth area.
3. Software Product Licensing & Subscriptions: ITdesign licenses proprietary products including AudIT, WATCH IT, FLUGGS, GROSSARTIQ, Smart Endpoint Observer, and the we-manage-IT suite. As an official One Identity partner (including PAM and IDM solutions), the company also resells One Identity software licenses in Austria.
4. Webinar & Event-Based Lead Generation: ITdesign runs free webinars (e.g., Secure Contacts App, Modern Infrastructure) as demand-generation events, often co-presented with technology partners (Provectus Software). These serve as indirect revenue drivers by converting attendees into consulting and managed services engagements.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels7 records

Core offering

ITdesign is an Austrian IT consulting and managed services firm that delivers enterprise IT solutions spanning DevOps, identity and access management (IAM/PAM), IT infrastructure (cloud, hybrid, on-premises), IT operations, security, and organizational development. The company complements its consulting engagements with a portfolio of proprietary software products (WATCH IT, AudIT, FLUGGS, GROSSARTIQ, ZAK BRAK, TryIT, Smart Endpoint Observer, we-manage-IT suite, SignIT, TIPP, NIS2 Roadmap, Aspis365) and acts as the certified One Identity implementation partner for PAM and IDM in Austria.

Product overview

ITdesign is an Austrian IT consulting and services company offering a portfolio of proprietary products and managed services. The product portfolio centers on infrastructure monitoring (WATCH IT, GROSSARTIQ, Smart Endpoint Observer), identity and access management (AudIT, PAM, PAM plus), security solutions (ZAK BRAK, TIPP, NIS2 Roadmap, SignIT, Aspis365), and IoT/property management (FLUGGS Immobilie). The we-manage-IT suite provides managed services for operations, PKI, and client management. TryIT supports DevOps testing. Products are complemented by IT consulting services spanning DevOps, cloud computing, ITSM, and organizational development.

Differentiator

Problem solved

Functional benefit

Brands

• ITdesign: Primary brand for IT consulting, DevOps, IDM, infrastructure, IT operations, organizational development, and security services.
• FLUGGS
• TryIT
• WATCH IT
• AudIT
• GROSSARTIQ
• we-manage-IT
• Smart Endpoint Observer
• ZAK BRAK
• PAM / PAM plus
• SignIT
• TIPP
• NIS2 Roadmap
• Aspis365
• IRGA (Incident Response Group Austria)

Products and services

• IT Consulting and Professional Services Project-based consulting engagements delivered by specialized engineers covering DevOps, cloud computing (IaaS/SaaS/Hybrid), identity and access management, IT service management, security analysis, infrastructure modernization, and organizational change management for enterprise IT departments in Austria.
• Managed IT Services (we-manage-IT) Recurring managed services covering IT operations, PKI, client management, operational support, Linux/Windows patching automation via Ansible, and 7x24 monitoring for Austrian enterprise IT departments under defined SLAs and reaction times.
• WATCH IT ITdesign's proprietary agentless monitoring solution that aggregates system states, service health, and infrastructure metrics from heterogeneous IT environments into a centralized dashboard with SLA reporting, availability metrics, and long-term trend analysis.
• AudIT ITdesign's proprietary audit and permissions analysis tool that provides consolidated, revision-secure reporting on users, accounts, organizational units, and permissions across multiple target systems without requiring extensive pre-project setup or additional software installations.
• FLUGGS Immobilie ITdesign's proprietary IoT solution enabling real-time remote monitoring of buildings, photovoltaic parks, elevators, cameras, access systems, lighting, power, and irrigation, with predictive analytics for early fault detection, automated alarm routing, and encrypted data transmission.
• GROSSARTIQ ITdesign's proprietary infrastructure product for IT infrastructure monitoring and management, tracking systems and services across enterprise IT environments.
• ZAK BRAK (Active Directory Security Analysis) ITdesign's proprietary security analysis service that identifies Active Directory security vulnerabilities in Microsoft environments across both organizational and technical dimensions, delivered with a remediation action plan.
• One Identity PAM (Privileged Access Management) Privileged Access Management solution based on One Identity Safeguard, delivered by ITdesign as the certified One Identity PAM partner in Austria, covering comprehensive session management, monitoring, recording of privileged activities, and dynamic access rights adjustment for compliance.
• TryIT (Test Laboratory) ITdesign's proprietary staging and test environment tool supporting automated testing within CI/CD pipelines for DevOps workflows.
• Smart Endpoint Observer

Quantifiable outcome

• Up to 90% reduction in patching effort through automation
• +4 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability1 record

Feature8 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• One Identity (Quest Software)coreTechnology or IntegrationITdesign is the certified One Identity partner in Austria for both Identity and Access Management (IAM/IDM) and Privileged Access Management (PAM). The company resells, implements, and supports the One Identity Manager and One Identity Safeguard (PAM) product lines. One Identity was named a Leader in the 2021 Gartner Magic Quadrant for PAM. ITdesign has delivered multiple PAM and IDM projects at enterprises including Lenzing AG, PALFINGER, GRAWE, and others.
• MicrosoftcoreTechnology or IntegrationITdesign is a Microsoft-centric consulting firm with deep expertise in Active Directory, EntraID (Azure AD), Microsoft Endpoint Manager (Intune/ConfigMgr), Microsoft Defender, Microsoft Teams, and Azure cloud services. The company uses Microsoft Teams for webinars and internal collaboration and maintains Azure AD integration for its own access management.
• CitrixminorChannel Partner/ Reseller/ DistributorITdesign holds Citrix Silver Partner status, providing Citrix virtualization, endpoint management, and DaaS (Desktop-as-a-Service) implementation services.
• ETC (Enterprise Training Center)minorChannel Partner/ Reseller/ DistributorETC Enterprise Training Center is listed as a certified partnership, likely covering IT certification training and professional development services.
• Quest (part of One Identity)coreTechnology or IntegrationQuest Software, now unified under the One Identity brand following the acquisition by Invitative Software (part of Assurant), is ITdesign's core IAM/PAM platform partner. ITdesign implements One Identity Manager, One Identity Safeguard, and related Quest/One Identity products for enterprise clients in Austria.
• IRGA (Incident Response Group Austria)coreStrategic or Co-development PartnerIRGA is a coalition of four Austrian IT security firms — ITdesign, Antares-NetlogiX, CoreTEC, and Schoeller Network Control — founded to provide rapid incident response services to Austrian companies experiencing cyberattacks. All four founding firms have over 20 years of market presence. IRGA offers proactive incident response planning and reactive breach containment. ITdesign contributes its PAM, IDM, and security analysis expertise to the coalition.
• Provectus SoftwareminorGTM or Marketing PartnerProvectus Software co-presents webinars with ITdesign, including the Secure Contacts App webinar (22 July 2026). Provectus provides the Secure Contacts App product, while ITdesign provides distribution, integration, and market access in Austria.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Others

• Bechtle AG:

Direct peers

• Antares-NetlogiX: Austrian IT security services firm and IRGA co-founder alongside ITdesign. Directly comparable as a similarly sized Austrian security specialist serving enterprise customers with consulting, managed security, and incident response.
• CoreTEC Security & Network Solutions: Austrian IT security and infrastructure firm; fellow IRGA co-founder. Comparable size and enterprise focus, providing security consulting, network, and managed services to Austrian mid-market and enterprise clients.
• Schoeller Network Control: Austrian IT services and security firm and IRGA co-founder. Comparable profile to ITdesign as a mid-sized Austrian enterprise IT/security specialist.

Broad incumbents

• Kapsch BusinessCom: Major Austrian enterprise IT services provider offering managed services, cloud, security, and workplace solutions. Broader portfolio and larger scale than ITdesign, but overlaps significantly in infrastructure, managed services, and security for Austrian enterprises.
• ACP Group: Austrian IT system house offering infrastructure, cloud, security, and managed services to mid-market and enterprise customers. Direct overlap with ITdesign's enterprise IT services portfolio, especially in Microsoft and security domains.
• CANCOM Austria: Part of the CANCOM Group, providing cloud, managed services, and enterprise IT to Austrian customers. Overlaps with ITdesign in infrastructure, managed services, and Microsoft-centric delivery.
• msg Austria: Austrian subsidiary of msg group, an IT consulting and software firm focused on insurance, banking, and public sector — directly overlapping with ITdesign's enterprise customer verticals (e.g., GRAWE, VKB-Bank) and IAM/PAM services.

Emerging players

• Scheer Austria (Scheer IDS): Austrian arm of Scheer Group providing IT consulting, integration, and managed services to enterprise clients. Comparable in service breadth (consulting, integration, managed services) to ITdesign though oriented more toward process/integration than security.

Regional players

• Objectbay Software & Consulting: Austrian IT services and software firm focused on digital workplace, identity, and enterprise mobility. Comparable in size and Austrian market focus, with overlapping Microsoft-centric delivery and identity management capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/itdesign_at
• LinkedInlinkedin.com/company/itdesign-software-projects-&-consulting-gmbh
• Facebookfacebook.com/ITdesign.at

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ITdesign Software Projects & Consulting