Platinum Partner

What Platinum Partner does

Platinum Partner Network Pty Ltd is a privately held Australian value-added reseller and implementation partner founded in 2020 and headquartered in Surfers Paradise, Queensland. The company does not develop proprietary technology; instead, it specializes in deploying, integrating, and supporting third-party work management, automation, productivity, and infrastructure software from twelve vendor partners — including ClickUp, Make, Lark, Smartsheet, Wrike, Workato, DocuSign, Microsoft 365, Zoom, Adobe Creative Cloud, and VMware by Broadcom. Service tiers span a complimentary 8-hour onboarding program, a paid Kickstarter turnkey implementation package, monthly Premium Support, and Elite Managed Services with enhanced SLAs and weekly training.

The company operates a sales-led, event-driven go-to-market with free consultations, recurring webinars on Make automation and platform comparisons, and a zero-cost franchise model that recruits solution providers to resell software and build recurring-revenue customer portfolios. Target customers are enterprise and mid-market organizations in ANZ, ASEAN, and Africa, with named segments including enterprise businesses, government agencies, non-profits, real estate firms, and IT solution providers. Revenue is generated through four streams: software resale commissions, professional services (deployment, onboarding, training), managed services subscriptions, and franchise licensing/royalties. Ownership is founder/management-led with no disclosed institutional investors or funding rounds.

Name

Platinum Partner

Legal name

Platinum Partner Network Pty Ltd

Website

https://platinumpartner.com.au

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1–10 employees

Short description

Platinum Partner is an Australian value-added reseller and implementation partner that deploys and supports twelve enterprise software platforms (ClickUp, Make, Lark, VMware, Adobe, Microsoft 365, etc.) for enterprise, government, non-profit, real estate, and reseller customers across ANZ, ASEAN, and Africa.

Ownership category

akta.pro rank

Product category

IT Implementation and Managed Services

NAICS

Computer Systems Design and Related Services (54151), Computer and Computer Peripheral Equipment and Software Merchant Wholesalers (42343)

SIC

Services-Management Consulting Services (8742), Wholesale-Computers & Peripheral Equipment & Software (5045)

akta.pro primary industry

Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ)

Keywords

• Software implementation services
• Workflow automation consulting
• Work management solutions
• Cloud software reselling
• Managed IT services

Headquarters

HQ city

Surfers Paradise

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Software Resale and Referral: As a platinum partner for multiple software vendors, Platinum Partner earns commissions and revenue sharing from software licenses sold to customers. The company facilitates license procurement, renewals, and management for franchisees and direct customers.
2. Professional Services: Deployment, implementation, onboarding, training, and consulting services for software platforms. Includes free 8-hour onboarding program and paid Kickstarter packages for customized setup and turnkey solutions.
3. Managed Services: Premium Support and Elite Managed Services provide ongoing platform monitoring, governance, weekly training, and priority issue resolution for customers requiring advanced support beyond standard offering.
4. Franchise Revenue: Solution providers can join as franchisees at no cost, receiving access to better pricing, support, and recurring revenue streams from customer portfolios they build.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Platinum Partner is a multi-vendor solution provider and implementation partner that resells, deploys, and supports third-party work management, automation, productivity, creative, and cloud infrastructure software (including ClickUp, Make, Workato, Lark, Microsoft 365, Adobe Creative Cloud, and VMware by Broadcom). The company sells a service portfolio spanning a free 8-hour Onboarding program, a paid Kickstarter turnkey implementation package, Premium Support, and Elite Managed Services, while operating a franchise network that lets other solution providers resell software under Platinum Partner's pricing and support umbrella.

Product overview

Platinum Partner is a multi-vendor solution provider and integrator offering consulting, deployment, support, and training services across a portfolio of partner software products. Their service offerings include a free 8-hour Onboarding program, paid Kickstarter Package (turnkey implementation), Premium Support (dedicated support partner), and Elite Managed Services (advanced governance and monitoring). They partner with leading software vendors including ClickUp, Lark, Smartsheet, and Wrike (work management); Make and Workato (integration/automation); Intellistack and DocuSign (documents); Microsoft 365 and Zoom (productivity); Adobe Creative Cloud (creative); and VMware by Broadcom (infrastructure). The company operates across ANZ, ASEAN, and Africa regions.

Differentiator

Problem solved

Functional benefit

Products and services

• Free Onboarding Program A complimentary 8-hour onboarding program providing expert guidance from certified consultants, step-by-step configuration support, knowledge transfer, focused hands-on training, and ongoing learning resources for teams getting started on partner platforms with no budget.
• Kickstarter Package A paid turnkey implementation package including a dedicated project manager, customized platform setup tailored to business requirements, seamless integration with existing tools, templates and automation building, deployment, and hands-on training. Delivered on a multi-year contract.
• Premium Support A monthly subscription providing a dedicated support partner as the single point of contact, a self-service documentation library, priority issue resolution, dedicated support channels (phone, ticketing, email), expert consulting, and monthly release review webinars.
• Elite Managed Services An advanced monthly managed services offering with faster response time under an Elite SLA, enhanced support channels including Zoom calls and WhatsApp, weekly training sessions for onboarding new team members, regular business reviews, and strategy meetings. Includes ongoing platform monitoring and governance.
• Solution Provider Franchise Program A no-cost franchise program that lets solution providers join Platinum Partner's network to access better vendor pricing, centralized support, and recurring revenue streams from software resale to customers they bring on board.

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Partnerships

Twelve partnerships are on record, tiered core and secondary.

• ClickUpcoreChannel Partner/ Reseller/ DistributorPlatinum Partner is a ClickUp partner providing implementation, deployment, and support services. Offers free 8-hour onboarding and Kickstarter turnkey packages for ClickUp platform adoption.
• LarkcoreChannel Partner/ Reseller/ DistributorLark suite implementation partner offering productivity and collaboration solutions with deployment and training services.
• Make (formerly Integromat)coreChannel Partner/ Reseller/ DistributorPrimary integration and automation platform partner. Platinum Partner hosts regular 'Discover Make' webinar events and provides Make implementation, data migration, and automation services.
• WorkatosecondaryChannel Partner/ Reseller/ DistributorEnterprise integration platform partner for complex workflow automation and integration scenarios.
• SmartsheetsecondaryChannel Partner/ Reseller/ DistributorWork management platform partner for enterprise project and resource management implementations.
• WrikesecondaryChannel Partner/ Reseller/ DistributorProject management platform partner offering additional work management options for customers.
• DocuSignsecondaryChannel Partner/ Reseller/ DistributorElectronic signature and document management integration partner within the Documents and Data Manager solution category.
• IntellistacksecondaryChannel Partner/ Reseller/ DistributorDocument and data management solution partner (previously Formstack) for workflow and form automation.
• Microsoft 365coreChannel Partner/ Reseller/ DistributorProductivity and collaboration suite partner providing Microsoft 365 implementation and integration services.
• ZoomsecondaryChannel Partner/ Reseller/ DistributorVideo conferencing and collaboration platform partner within productivity suite offerings.
• Adobe Creative CloudsecondaryChannel Partner/ Reseller/ DistributorCreative and design platform partner offering Adobe implementation, onboarding, and training services. Provides 8-hour free onboarding and Kickstarter packages.
• VMware by BroadcomcoreChannel Partner/ Reseller/ DistributorCloud and infrastructure partner offering VMware virtualization and hybrid cloud solutions with deployment services, premium support, and elite managed services.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• ITConnexion: Australia-based IT consultancy and managed-services provider serving mid-market and enterprise customers with multi-vendor cloud and productivity solutions. Directly comparable to Platinum Partner in geography, customer segment, and multi-vendor implementation model.
• Versent: Australian cloud and digital transformation consultancy focused on AWS, Microsoft, and modern workplace platforms. Comparable as a regional SI delivering cloud and workplace implementations with managed services across ANZ.
• Kloud: Australia-based cloud solutions consultancy (now part of Canon Business Services) specialising in Microsoft, AWS, and enterprise platform implementations. Similar VAR-and-services model targeting ANZ enterprise customers.
• Fronde: Trans-Tasman systems integrator with offices across ANZ delivering cloud, collaboration, and workplace solutions from vendors such as Microsoft, Cisco, and Google. Comparable in regional SI positioning and multi-vendor delivery.
• Agile IT: US-based Microsoft-focused modern workplace and security MSP delivering Microsoft 365, Azure, and productivity implementations with managed support. Directly comparable as a multi-vendor platinum-style partner with managed services.

Broad incumbents

• Datacom: Large ANZ-headquartered IT services company delivering cloud, workplace, and managed services across the region. Comparable in service portfolio but much larger and broader, competing on enterprise deals.
• Slalom: Global technology and business consulting firm with offices across ANZ delivering digital workplace, cloud, and data transformations. Comparable in workplace-and-cloud consulting but at significantly greater scale and breadth.
• Insight Enterprises: Global Fortune 500 IT solutions provider reselling software, hardware, and cloud services with managed and professional services. Overlaps with Platinum Partner's VAR-and-services model but at vastly greater scale and geographic reach.
• SHI International: One of the largest US-based IT solutions and software resellers with extensive managed and professional services. Comparable in software-resale and service-delivery model but with enterprise-scale operations.
• Connection (now part of Insight): Enterprise IT solutions provider combining hardware, software, and cloud resale with configuration and managed services. Comparable in value-added reseller role for productivity and cloud vendors, though at much larger scale.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCY1fW5vb8RjznLRj_AVIsTw
• Facebookfacebook.com/PlatinumPartnerNetwork
• LinkedInlinkedin.com/company/platinumpartner

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Platinum Partner