Infracore

What Infracore does

Infracore is a privately held US managed IT services provider (MSP) founded in 2003 and headquartered in San Diego, California. The company delivers outsourced IT infrastructure, cybersecurity, cloud, service desk, governance/risk/compliance, and business continuity services to medium-sized organizations and regulated enterprises, with particular depth in biotech, pharmaceutical, medical devices, financial services, and property management. Its core technology orientation is the Microsoft 365 and Azure ecosystem, anchored by all six Microsoft Solutions Partner Designations (Modern Work, Security, Infrastructure Azure, Data & AI Azure, Digital & App Innovation Azure, Business Applications) and a CIS SecureSuite membership that enables benchmark-driven security assessments.

Service delivery is organized around a Managed Services Team (MST) that functions as a quasi-departmental IT function for clients via onsite, hybrid, and remote support, supplemented by project-based engagements covering Office 365 migrations, cloud migrations, cybersecurity implementations, staff augmentation, and vCIO consulting. The portfolio also includes Microsoft CSP licensing management and an emerging AI Security Services line focused on Microsoft Copilot governance.

Infracore monetizes through monthly fixed-fee managed services subscriptions (recurring), project-based professional services, and Microsoft CSP licensing flows. Distribution is via direct enterprise field sales and inside sales from twelve US offices spanning San Diego, Los Angeles, San Francisco, Seattle, Portland, Denver, Phoenix, Austin, Chicago, Boston, New Haven, and Durham, supported by content marketing, case studies, and SEO aimed at mid-market and regulated-vertical buyers. Pricing is quote-based and not publicly disclosed, and engagements do not require long-term contracts.

Name

Infracore

Legal name

Infracore LLC

Website

https://infracore.net

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Infracore is a privately held, San Diego-based managed IT services provider founded in 2003, delivering Microsoft 365/Azure-centric cybersecurity, cloud, compliance, and IT infrastructure services to medium-sized businesses and regulated enterprises across biotech, pharmaceutical, medical devices, and financial services in the United States.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industry

Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA)

Keywords

• Managed IT services
• Cybersecurity services
• Cloud management services
• IT infrastructure management
• Microsoft 365 consulting

Headquarters

HQ city

San Diego

HQ country

United States

HQ region

North America

Offices12 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed Services: Monthly fixed fee structure based on level of expertise and number of resources needed. Provides ongoing IT support and management as a dedicated IT department for medium-sized organizations.
2. Project-Based Services: Project-based support including Office 365 migrations, cloud migrations, cybersecurity implementations, staff augmentation, and vCIO consulting services.
3. Microsoft CSP Licensing: License management, billing, adjustments, and advisory support through Microsoft Cloud Solution Provider program. Includes license optimization reviews.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Infracore is a managed IT services provider (MSP) delivering cybersecurity, cloud management, business continuity, service desk, governance/risk/compliance, IT infrastructure, and IT consulting services to medium-sized organizations. The company specializes in Microsoft 365 and Azure environments and packages ongoing IT support through a dedicated Managed Services Team (MST), supplemented by project-based work such as Office 365 and cloud migrations, staff augmentation, and vCIO consulting.

Product overview

Infracore is a managed IT service provider (MSP) offering a unified portfolio of technology services rather than a single software product. The core offering consists of Cybersecurity Services, Cloud Management, Business Continuity, Service Desk, Governance/Risk/Compliance, IT Infrastructure Services, and IT Consulting Services, delivered through their Managed Services Team (MST). The company specializes in Microsoft 365 environments, offering Microsoft 365 Consulting, Security Assessments, and CSP Licensing Management as key service components. Industry-specific solutions include Biotech & Life Sciences IT Solutions and Financial Services IT Solutions. AI Security Services address emerging AI platform security concerns. Services are provided across multiple U.S. regions with a focus on medium-sized organizations.

Differentiator

Problem solved

Functional benefit

Products and services

• Cybersecurity Services Managed security services including threat detection, security assessments, and security awareness training to protect organizations from cyber threats. Targeted at medium-sized businesses needing enterprise-grade security posture.
• Cloud Management Cloud infrastructure management covering office, data center, and cloud environments with expertise in Microsoft Azure and cloud migration. Delivered to organizations needing reliable, secure cloud operations.
• Business Continuity Services to prepare for unexpected mishaps and system failures, including disaster recovery planning and incident response designed to limit costly business interruptions.
• Service Desk Helpdesk and end-user support acting as an extension of the client's team, providing effective incident resolution and service request management.
• Governance, Risk and Compliance Services ensuring systems adhere to industry laws, regulations, and specifications, including compliance assessments and policy development for regulated clients.
• IT Infrastructure Services Management of IT infrastructure including servers, networks, and data storage to ensure reliable and secure technology operations.
• IT Consulting Services Strategic and tactical IT consulting including IT strategy development, implementation support, and vCIO consulting services for organizations needing senior IT leadership on demand.
• Managed Services Team (MST) A dedicated fully managed onsite/hybrid/remote IT department providing ongoing relationship-based IT support for medium-sized organizations under a monthly fixed-fee structure.
• Microsoft 365 Consulting Consulting services for Microsoft 365 tenant setup, identity and access controls, security and compliance configuration, device and endpoint management with Intune, governance for Teams/SharePoint/OneDrive, and licensing optimization.
• Biotech & Life Sciences IT Solutions Specialized IT solutions for biotech and life sciences companies, including compliance support for regulated industries such as FDA-governed environments.
• Financial Services IT Solutions IT services tailored for financial services organizations with a focus on security, compliance, and regulatory requirements such as SEC and FINRA.
• Microsoft 365 Security Assessment Assessment service that reviews Microsoft 365 tenant configurations against CIS Benchmarks and Microsoft Secure Score to identify configuration gaps and security risks, providing prioritized recommendations.
• Microsoft CSP Licensing Management Cloud Solution Provider program support including license management, billing, adjustments, advisory support, and license optimization reviews for Microsoft 365 licensing.
• AI Security Services Security advisory services focused on AI platform deployment, including Microsoft Copilot security assessments and AI governance readiness for organizations adopting AI tools.

Quantifiable outcome

• Cloud migration completed flawlessly for critical systems and infrastructure
• +2 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationMicrosoft Solutions Partner holding all six Solutions Partner Designations: Modern Work, Security, Infrastructure Azure, Data & AI Azure, Digital & App Innovation Azure, and Business Applications. Partner since 2003 providing deep expertise in Microsoft 365, Azure, and related technologies.
• Center for Internet Security (CIS)coreTechnology or IntegrationCIS SecureSuite Member providing access to cybersecurity benchmarks, implementation guides, and secure configuration recommendations. Enables Infracore to strengthen cyber defenses and help clients meet compliance requirements.
• ClutchminorGTM or Marketing PartnerOnline review platform where Infracore maintains a profile with client reviews and testimonials for prospective customers.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Dataprise: Dataprise is a US-based managed IT services and cybersecurity provider serving mid-market and enterprise customers with a similar MSP/MSSP model, making it one of the closest direct comparisons to Infracore.
• NetGain Technologies: NetGain is a managed IT and cloud services provider focused on mid-market organizations, with overlapping service lines in managed services, security, and Microsoft-centric cloud management.
• New Signature: New Signature is a Microsoft-focused cloud and managed services partner with deep Microsoft 365 and Azure expertise, directly comparable to Infracore's Microsoft-centric delivery model.
• Agile IT: Agile IT is a Microsoft Solutions Partner offering managed IT, security, and Microsoft 365 consulting services to SMB and mid-market customers, closely mirroring Infracore's service portfolio.
• BEMO: BEMO is a managed IT and Microsoft cloud services provider with strong Microsoft partnership credentials, serving a similar mid-market customer base with comparable service offerings.

Broad incumbents

• Rackspace Technology: Rackspace is a large-scale managed cloud and IT services incumbent with broad multi-cloud capabilities, providing a useful benchmark for scaled managed services delivery that Infracore competes against in enterprise deals.
• CDW: CDW is a large IT solutions and services provider with managed services offerings; while broader in scope, it competes with Infracore for mid-market and enterprise IT services budgets.
• Slalom: Slalom is a large technology and business consulting firm with Microsoft-aligned practices, overlapping with Infracore on Microsoft 365 consulting and vCIO-style advisory work for mid-market clients.

Others

• Kaseya: Kaseya is an MSP platform and tools vendor rather than a services competitor, but it supplies the management software many MSPs (including potential Infracore peers) use to operate at scale.
• ConnectWise: ConnectWise provides business management and cybersecurity software platforms tailored to MSPs, serving as an enabling technology provider rather than a direct services competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/infracore
• Facebookfacebook.com/infracore-117297020851
• LinkedInlinkedin.com/company/infracore

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infracore