Zapiet

What Zapiet does

Zapiet Limited is a privately held UK-based software company that builds Shopify-native applications for delivery, pickup, and local order management. Founded in 2015 and headquartered in Louth, Lincolnshire, the company operates a portfolio of apps distributed exclusively through the Shopify App Store, including the flagship Pickup + Delivery app, Rates by Distance, Rates by Zipcode, Product Rates, Product Options, and the vertical-specific Zapiet Eats. A dedicated Zapiet Enterprise tier targets Shopify Plus merchants with advanced BOPIS (Buy Online, Pick Up In Store) and delivery capabilities, and developer-facing APIs (Widget API and Last Mile Delivery API) extend the platform for customisation and third-party courier integration.

The platform is built around native Shopify checkout flow control, widget-based customer interfaces for selecting pickup or delivery, and configurable rate engines that compute charges based on distance, postal code, order value, weight, or per-product rules. Underlying infrastructure relies on standard cloud and web services (AWS hosting, Cloudflare, Mailgun) and integrates with major carriers (DHL, UPS, USPS, FedEx, Canada Post), mapping providers (Google Maps, HERE, Distance Matrix, OpenCage), last-mile couriers (Roadie, Axlehire, Trexity, Urb-it, Sherpa), and route-optimisation tools (Onfleet, Shipday). The company is Shopify Plus Partner accredited and holds the Built for Shopify certification, with stated GDPR and CCPA compliance.

Zapiet operates a subscription SaaS revenue model with monthly billing and a 14-day free trial across all apps, monetising a 10,000+ store customer base spanning more than 150 countries. Distribution is product-led via the Shopify App Store marketplace, supplemented by an Agency Partner channel and a Last Mile Delivery API partner network that enables delivery providers to access Shopify merchants through Zapiet. The company is bootstrapped with no disclosed external funding and is led by Founder & CEO Andrew Cargill.

Name

Zapiet

Legal name

Zapiet Limited

Website

https://zapiet.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Zapiet builds Shopify-native apps for delivery, pickup, and local order management, including BOPIS and rate calculation tools. It serves 10,000+ merchants across 150+ countries via the Shopify App Store, with an Enterprise tier for Shopify Plus and APIs for courier integrations.

Ownership category

akta.pro rank

Product category

Ecommerce Delivery & Pickup Software

NAICS

Grocery and Convenience Retailers (4451), Local Messengers and Local Delivery (4922)

SIC

Retail-Grocery Stores (5411), Retail-Eating & Drinking Places (5810)

akta.pro primary industry

Grocery & Convenience Delivery Platforms (BPAMAHAC)

akta.pro secondary industries

Grocery, Food & Essentials Commerce Platforms (BPAMAGAF), Omnichannel Grocery Click-and-Collect & Delivery (CRAFAFAF)

Keywords

• Shopify delivery apps
• Store pickup software
• Local delivery management
• Delivery rate calculation
• Bopis solutions

Headquarters

HQ city

Grimsby

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription (App Fees): Zapiet generates revenue through recurring subscription fees for its suite of Shopify apps. All apps come with a free 14-day trial before converting to paid subscriptions. Payment is non-refundable with monthly billing cycles.
2. Enterprise Licensing: Zapiet Enterprise offers advanced BOPIS and delivery capabilities for Shopify Plus merchants at higher price points.

Pricing tiers

Go-to-market motion3 records

Distribution channels2 records

Marketing channels5 records

Core offering

Zapiet builds a suite of Shopify-native apps that let online merchants offer in-store pickup, local delivery, and calculated shipping rates from a single checkout widget. The product set centres on the flagship Pickup + Delivery app for BOPIS and local delivery, paired with rate-calculation modules (Rates by Distance, Rates by Zipcode, Product Rates), a product-customisation app, a specialised food-order management app, and an enterprise tier for Shopify Plus merchants. Two APIs (Widget API and Last Mile Delivery API) support developer customisation and courier integrations.

Product overview

Zapiet is a suite of Shopify apps that power delivery, pickup, and local order management for online merchants. The product portfolio centers on the flagship Pickup + Delivery app, which handles BOPIS (Buy Online, Pick In-Store) and local delivery operations with real-time logistics, custom pricing, and seamless handoffs. Supporting modules include Rates by Distance, Rates by Zipcode, and Product Rates for calculating delivery charges, plus Product Options for product customization and Zapiet Eats for restaurant-specific order management. An enterprise tier targets Shopify Plus merchants, while the Last Mile Delivery API enables courier integrations and the Widget API supports developer customization. All apps integrate with Shopify and are trusted by 10,000+ stores across 150 countries.

Differentiator

Problem solved

Functional benefit

Brands

• Zapiet Pickup + Delivery: Core Shopify app for managing store pickup and local delivery operations
• Zapiet Eats
• Zapiet Rates by Distance
• Zapiet Rates by Zipcode
• Zapiet Product Rates
• Zapiet Product Options
• Zapiet Enterprise

Products and services

• Pickup + Delivery Shopify app that enables merchants to offer store pickup (BOPIS) and local delivery options at checkout, with real-time logistics, custom pricing, multi-location support, and configurable handoffs between pickup and delivery methods.
• Zapiet Eats Shopify app providing real-time order management for food and restaurant businesses offering dine-in, pickup, and delivery operations.
• Rates by Distance Shopify app that sets delivery rates based on the distance between the merchant's store or warehouse and the customer's address, working as an integrated carrier with Zapiet Pickup + Delivery.
• Rates by Zipcode Shopify app that calculates delivery rates based on customer zip/postal code combined with order value and order weight, working as an integrated carrier with Zapiet Pickup + Delivery.
• Product Rates Shopify app that charges different shipping rates per product, variant, and quantity, giving merchants fine-grained shipping pricing control at checkout (requires Carrier-Calculated Shipping).
• Product Options Shopify app that enhances product listings with simple, easy-to-use product customisation options and modifiers.
• Zapiet Enterprise Enterprise-grade BOPIS and delivery offering for Shopify Plus merchants, providing advanced retail-technology capabilities for managing pickup and local delivery operations at scale.
• Last Mile Delivery API API product enabling delivery service providers (couriers) to integrate with Zapiet's platform and reach Shopify merchants for last-mile delivery services, documented at docs.zapiet.com.
• Widget API Developer API for customising the appearance and behaviour of the Zapiet delivery widget, allowing merchants and developers to tailor the pickup and delivery selection interface at checkout.

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration37 records

Feature7 records

Partnerships

17 partnerships are on record, tiered core.

• Amazon AWScoreTechnology or IntegrationCloud hosting infrastructure provider for Zapiet's platform operations
• CloudflarecoreTechnology or IntegrationLoad balancing, DDoS protection and DNS services
• Google MapscoreTechnology or IntegrationMapping delivery and geolocation services
• Distance MatrixcoreTechnology or IntegrationMapping delivery and geolocation services
• HERE Europe B.V.coreTechnology or IntegrationMapping delivery and geolocation services
• OpenCage GmbHcoreTechnology or IntegrationMapping delivery and geolocation services
• MailGuncoreTechnology or IntegrationEmail transmission services
• DHLcoreTechnology or IntegrationShipping rates integration for carrier-calculated shipping
• UPScoreTechnology or IntegrationShipping rates integration for carrier-calculated shipping
• USPScoreTechnology or IntegrationShipping rates integration for carrier-calculated shipping
• Canada PostcoreTechnology or IntegrationShipping rates integration for Canadian merchants
• RoadiecoreTechnology or IntegrationLast mile delivery service integration
• OnfleetcoreTechnology or IntegrationRoute optimization service integration
• BoxifycoreTechnology or IntegrationBox size calculation and real-time shipping rates from UPS, FedEx, USPS, DHL Express
• Intuitive ShippingcoreTechnology or IntegrationAdvanced shipping rate calculation integration
• Last Mile Delivery API PartnerscoreTechnology or IntegrationDelivery service providers integrating via Zapiet's Last Mile Delivery API to access millions of Shopify merchants
• Agency PartnerscoreChannel Partner/ Reseller/ DistributorCertified Shopify agency partners reselling and implementing Zapiet solutions

Scale indicators2 records

Recent moves1 record

Expansion highlights6 records

Direct peers

• ShipperHQ: ShipperHQ is an enterprise shipping rate management platform for Shopify and other ecommerce platforms, offering complex carrier and rate calculation features — directly comparable to Zapiet's Pickup + Delivery and Rates-by-Distance/Zipcode suite.
• Intuitive Shipping: Intuitive Shipping provides advanced shipping rate calculations and rules for Shopify merchants, including product-based and date-based rates — overlapping directly with Zapiet's Product Rates and Rates by Zipcode modules and listed as a Zapiet integration partner.
• Advanced Shipping Rules (Better Shipping): A Shopify shipping rules app offering custom carrier rate logic at checkout — comparable to Zapiet's shipping-rate engines and bundled within similar merchant workflows.
• Shippo: Shippo is a shipping API and dashboard for SMB merchants to buy postage, print labels, and access discounted carrier rates — directly comparable to Zapiet's carrier-rate and label-adjacent capabilities.
• Route: Route provides post-purchase package tracking and order protection as a Shopify app — adjacent in the post-checkout merchant stack and similar in marketplace-driven distribution to Zapiet's app suite.
• OrderDesk: OrderDesk is an order management and shipping automation tool for Shopify, WooCommerce and other channels, with overlapping rate-and-label workflows and multichannel order routing capabilities.
• Onfleet: Onfleet is a last-mile delivery management and route-optimization platform — directly comparable to Zapiet's delivery management and listed as a Zapiet integration partner for route optimization.

Broad incumbents

• EasyPost: EasyPost is a multi-carrier shipping API used by Shopify and other platforms for real-time rates, tracking, and address validation — overlapping with Zapiet's carrier integrations and shipping-rate UX on a broader scale.
• ShipStation: ShipStation is a leading multi-carrier shipping and order fulfillment platform serving Shopify and broader ecommerce — adjacent to Zapiet in shipping-rates and last-mile workflows, with a much broader feature surface.

Others

• Bold Commerce: Bold Commerce builds checkout, subscriptions, and pricing customization tools for Shopify — an adjacent ecosystem player serving the same merchant base with overlapping monetization points (custom pricing, checkout UX).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/zapiet
• Facebookfacebook.com/storepickupapp
• LinkedInlinkedin.com/company/zapiet
• Instagraminstagram.com/zapiet.uk
• Xx.com/zapiet

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zapiet