Rock Gym Pro
Rock Gym Pro is a vertical SaaS company founded in 2008 that provides all-in-one member management, digital waivers, POS, check-in, online booking, and reporting software to 200+ climbing gyms, gun clubs, and recreation facilities worldwide via subscription tiers on cloud and self-hosted deployments.
- Company typePrivate
- Founded2008
- HeadquartersBend, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Rock Gym Pro does
Rock Gym Pro (RGP Development, LLC) is a private vertical-SaaS company founded in 2008 in Bend, Oregon, that builds member-management software for high-volume, membership-driven recreation facilities. Its core platform combines member management, integrated digital waivers, point-of-sale, check-in, online booking/calendars, and reporting/analytics into a single Windows-based application that runs on either a customer-hosted MySQL deployment or RGP's own cloud (RGP Cloud). The product is offered in Standard, Plus, and Premium subscription tiers priced at $115–$529 per month depending on deployment model and seat count (3/6/12 user seats), with the Premium tier adding online bookings, gift cards, resource management, and iCal feeds.
The company serves 200+ facilities globally, primarily indoor rock climbing gyms but also gun clubs, fitness centers, wake parks, and skate parks. Named enterprise customers include Triangle Rock Club, Movement, Central Rock, Momentum Indoor Climbing, and Pima Pistol Club. The platform integrates with Smartwaiver for digital waivers, Stripe and OpenEdge for payment processing (via an RGP Stripe Custom wrapper), SendGrid for email, QuickBooks for accounting, and Zapier for workflow automation, and exposes a public API. Across all customer deployments, the company reports 25+ million member profiles managed, 100+ million check-ins logged, $2+ billion in transactions processed, and 30+ million documents stored.
Revenue is generated primarily through recurring monthly subscriptions (both cloud and self-hosted tiers), transaction-based payment processing fees, and ancillary professional services including data import from prior systems, escalated support at $90–$100 per hour, and additional storage. Go-to-market combines direct enterprise field sales, inside sales for mid-market operators, and a self-serve download option with publicly listed pricing for smaller facilities. The disclosed team of approximately 12 people covers business leadership, account management, product, software development, Tier 3 support, implementations, customer support, business development, and marketing.
Rock Gym Pro firmographics
Firmographics- Name
- Rock Gym Pro
- Legal name
- RGP Development, LLC
- Website
- https://rockgympro.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Rock Gym Pro is a vertical SaaS company founded in 2008 that provides all-in-one member management, digital waivers, POS, check-in, online booking, and reporting software to 200+ climbing gyms, gun clubs, and recreation facilities worldwide via subscription tiers on cloud and self-hosted deployments.
- Ownership category
- akta.pro rank
Where Rock Gym Pro is headquartered
LocationHeadquarters
- HQ city
- Bend
- HQ country
- United States
- HQ region
- North America
Markets served
Rock Gym Pro business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription - Cloud Plans: Monthly subscription fees for cloud-hosted RGP Cloud deployment. RGP Cloud includes a physical server setup and maintenance by Rock Gym Pro. Tiers include Standard ($180-$304/month), Plus ($275-$419/month), and Premium ($385-$529/month) depending on number of seats (3, 6, or 12 user seats).
- Subscription - Self-Hosted Plans: Monthly subscription fees for facilities hosting their own RGP server and database. Lower cost than cloud due to self-maintenance by customer. Tiers include Standard ($104-$304/month), Plus ($199-$419/month), and Premium ($299-$529/month) depending on seat count.
- Payment Processing: Integrated payment processing through Stripe and OpenEdge merchant accounts for credit card and ACH transactions. Fees are separate from monthly subscription.
- Professional Services: Additional services including data import from previous software (one-time fee), additional escalated support beyond included minutes ($90-$100/hour), and extra storage ($3/month per additional 5 GB).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Cloud3 Standard - Up to 3 user seats, core features |
| Subscription | Monthly | Cloud3 Plus - Adds digital waivers and multi-gym functionality |
| Subscription | Monthly | Cloud3 Premium - Adds online bookings and events |
| Subscription | Monthly | Cloud6 Standard - Up to 6 user seats |
| Subscription | Monthly | Cloud6 Plus - Up to 6 user seats with enhanced features |
| Subscription | Monthly | Cloud6 Premium - Up to 6 user seats, full feature set |
| Subscription | Monthly | Cloud12 Standard - Up to 12 user seats |
| Subscription | Monthly | Cloud12 Plus - Up to 12 user seats with enhanced features |
| Subscription | Monthly | Cloud12 Premium - Up to 12 user seats, full feature set |
| Subscription | Monthly | Self-Hosted Standard - Up to 3 user seats |
| Subscription | Monthly | Self-Hosted Plus - Up to 6 user seats |
| Subscription | Monthly | Self-Hosted Premium - Up to 6 user seats with full features |
| Subscription | Monthly | Non-profit Discount |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels7 records
Rock Gym Pro product offering
Product offeringCore offering
Rock Gym Pro is an all-in-one gym management software platform designed for high-volume recreation facilities, including climbing gyms, gun clubs, fitness centers, and similar membership-driven businesses. The platform combines member management, digital waivers, point-of-sale, check-in, online booking, and reporting/analytics into a single integrated system, offered as either a cloud-hosted (RGP Cloud) or self-hosted (RGP Installed) Windows-based application backed by MySQL.
Product overview
Rock Gym Pro is a single unified gym management platform designed for high-volume recreation facilities including climbing gyms, gun clubs, fitness centers, and similar businesses. The core platform provides integrated member management, digital waivers, point-of-sale, check-in, online booking/calendars, and reporting/analytics as built-in modules. The platform is offered in two deployment modes: RGP Cloud (hosted by Rock Gym Pro with Cloud3/6/12 seat options) and RGP Installed Version (self-hosted with MySQL). Three pricing tiers—Standard, Plus, and Premium—unlock progressively more features, with Plus adding digital waivers via Smartwaiver integration and multi-gym functionality, and Premium adding online bookings and gift cards. All plans integrate with Stripe for payment processing, with optional OpenEdge support for US/Canadian facilities.
Differentiator
Problem solved
Functional benefit
Products and services
- Rock Gym Pro Core Platform An all-in-one member management software for high-volume recreation facilities including climbing gyms, gun clubs, fitness centers, wake parks, and skate parks. The platform manages memberships, billing, digital waivers, point-of-sale, online bookings, check-ins, and reporting through a unified system.
- RGP Cloud Cloud-hosted deployment of Rock Gym Pro where the vendor maintains the physical server and database remotely. Customers require only an internet connection and a lightweight Windows computer, with no in-house IT resources needed. Offered in Cloud3, Cloud6, and Cloud12 seat configurations.
- RGP Installed Version Self-hosted deployment option that allows facilities to install Rock Gym Pro on their own servers using a MySQL database. Provides complete control over the system and IT infrastructure at a lower monthly subscription cost than the cloud version.
Quantifiable outcome
- 25+ Million Unique Users managed through the platform
- +4 more outcomes
Companies that use Rock Gym Pro
Customer profileNamed customers5 records
Segments4 records
Ideal customer profiles4 records
Rock Gym Pro technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature6 records
Rock Gym Pro partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- SmartwaivercoreFree integrated digital waiver service allowing RGP customers to collect, store, and manage participant waivers digitally. Smartwaiver handles the waiver form creation and signature capture with seamless integration into RGP member profiles. Smartwaiver forms support pre-waiver videos, emergency contact information, and digital signature collection.
- StripecoreRGP Stripe Custom integrated payment processing solution powered by Stripe. Handles EFT monthly billing, ACH monthly billing (U.S. only), POS terminal transactions, and online transactions. Provides one payment processor, one deposit, and seamless reconciliation with RGP reports.
- OpenEdgecoreIntegrated merchant account service for credit card and ACH processing. Available for US and Canadian facilities. Enables integrated credit card processing within the RGP POS system.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Rock Gym Pro competitors and assessment
Company assessmentDirect peers
- Glofox: Boutique fitness studio management software offering member management, booking, billing, and branded apps. Comparable to RGP as a vertical SaaS for fitness and recreation facilities with subscription pricing and similar target customer profile.
- TeamUp: Cloud-based management software for fitness studios, gyms, and recreation businesses with class scheduling, membership management, and payment processing. Comparable to RGP as a vertical SaaS serving similar customer segments with subscription pricing model.
- PushPress: Gym management software for fitness and strength facilities with member management, billing, and check-in functionality. Comparable to RGP as a vertical SaaS targeting high-volume membership-driven fitness businesses with similar GTM approach.
- Pike13: Vertical SaaS for boutique fitness studios and recreation businesses offering scheduling, billing, and client management. Comparable to RGP as a similar-sized niche player serving small-to-mid fitness and recreation operators with comparable feature scope.
- GymMaster: Gym management software offering member management, billing, access control, and POS for fitness facilities. Comparable to RGP as a direct competitor in the gym management software space with overlapping feature set and target customer.
- ClubWise: Management software for martial arts, fitness, and recreation clubs with member management, billing, and attendance tracking. Comparable to RGP as a vertical SaaS serving small-to-mid membership-driven recreation businesses with similar feature scope.
- Wodify: Vertical SaaS purpose-built for CrossFit and functional fitness gyms, providing member management, class scheduling, and performance tracking. Comparable to RGP as a niche gym management platform targeting a specific fitness vertical with similar feature depth and pricing model.
Broad incumbents
- ClubReady: Multi-location fitness club management platform with member billing, scheduling, and POS capabilities. Comparable to RGP as a broader gym management SaaS serving fitness chains with multi-location functionality similar to RGP's multi-gym feature.
- Daxko: Enterprise software platform for YMCAs, JCCs, and member-based recreation organizations with comprehensive member management, programming, and billing. Comparable to RGP as a broader incumbent in recreation facility management software with deeper enterprise resources.
- Mindbody: Large horizontal SaaS platform serving fitness, wellness, and beauty businesses with member management, scheduling, and POS. Compares to RGP as a broader incumbent that competes for the same recreation facility customer base with greater scale and resources.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Rock Gym Pro social profiles
Digital presenceRock Gym Pro financial estimates
Financial estimateRevenue estimate
Valuation estimate
Rock Gym Pro leadership team
Management profileNumber of profiles
Profiles9 records
Rock Gym Pro funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Rock Gym Pro M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Rock Gym Pro
What does Rock Gym Pro do?
Rock Gym Pro is an all-in-one gym management software platform designed for high-volume recreation facilities, including climbing gyms, gun clubs, fitness centers, and similar membership-driven businesses. The platform combines member management, digital waivers, point-of-sale, check-in, online booking, and reporting/analytics into a single integrated system, offered as either a cloud-hosted (RGP Cloud) or self-hosted (RGP Installed) Windows-based application backed by MySQL.
Is Rock Gym Pro a public or private company?
Rock Gym Pro is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Rock Gym Pro founded?
Rock Gym Pro was founded in 2008. It employs 11 to 50 people.
Where is Rock Gym Pro based?
Rock Gym Pro is headquartered in Bend, United States, in the North America region.
How does Rock Gym Pro make money?
Four revenue lines are on record. Subscription - Cloud Plans are the primary driver. The others are subscription - Self-Hosted Plans, payment Processing and professional Services.
Who are Rock Gym Pro's main competitors?
Direct peers on record are Glofox, TeamUp, PushPress, Pike13, GymMaster, ClubWise and Wodify. Broad incumbents are ClubReady, Daxko and Mindbody.
Does Rock Gym Pro have an API?
Yes. Rock Gym Pro offers a public API that allows developers to build on and benefit from their platform. The API is available via their status page at https://status.rockgympro.com/api with endpoints for status checks, components listing, and notices. Rate limited to 10 requests per second. Developer documentation is at status.rockgympro.com/api.