Trac9
- Company typePrivate
- Founded2017
- HeadquartersTexas, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
Trac9 firmographics
Firmographics- Name
- Trac9
- Legal name
- RecoveryTrac, LLC
- Website
- https://trac9.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Trac9 industry classification
Industry- Product category
- Behavioral Health Analytics Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Diagnostic & Triage Decision Support (HLACAGAA)
- akta.pro secondary industry
- Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)
Keywords
Where Trac9 is headquartered
LocationHeadquarters
- HQ city
- Texas
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Trac9 business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- SaaS Platform Subscription: Cloud-based software-as-a-service platform providing clinical outcome analytics, predictive algorithms, and clinical decision support tools to treatment facilities on a subscription basis.
Go-to-market motion2 records
Distribution channels1 record
Marketing channels6 records
Trac9 product offering
Product offeringCore offering
Trac9 Informatics provides a cloud-based behavioral health informatics platform that integrates gold-standard clinical assessments with proprietary data analytics to help substance use disorder and mental health treatment facilities monitor client progress and predict treatment outcomes. The platform administers weekly measurement-based care assessment batteries, aggregates results into the proprietary Global Recovery Score (GRS), and delivers AI-assisted clinical decision support, AMA prediction, and relapse risk modeling through the Therapeutic Co-pilot module.
Product overview
Trac9 Informatics is a unified clinical outcomes platform for behavioral health and substance use disorder treatment facilities. The core Trac9 Platform delivers measurement-based care through weekly client assessment batteries, which feed into the proprietary Global Recovery Score (GRS) composite metric. The platform's Therapeutic Co-pilot® module provides AI-assisted alerts, clinical suggestions, and treatment guides based on predictive analytics for AMA and relapse risk. Total Clinical Quality™ (TCQ) extends the system as an organizational performance framework. Additional modules include Clinical Supervision Dashboards for staff performance tracking, Post-discharge Monitoring for 12-month follow-up surveys, and Program Benchmarking for facility-level optimization. The Trac9 Top Therapists Awards program recognizes excellence among partner clinicians.
Differentiator
Problem solved
Functional benefit
Products and services
- Trac9 Informatics Platform A cloud-based measurement-based care and clinical outcomes platform for behavioral health and substance use disorder treatment facilities. Provides weekly assessment batteries, real-time clinical monitoring, predictive analytics for AMA and relapse risk, and the Therapeutic Co-pilot clinical decision support module. Sold to enterprise treatment facilities and healthcare systems on a subscription basis.
- Global Recovery Score (GRS) A proprietary composite measure that aggregates nine validated pathology and resilience factors (anxiety, depression, stress, verbal craving, visual craving, commitment to sobriety, optimism, quality of life, and spirituality) into a single 0-100 score. Used by treatment facilities to quantify client recovery progress, benchmark outcomes, and predict long-term sustained recovery.
- Therapeutic Co-pilot An AI-assisted clinical decision support module that analyzes weekly assessment results to generate Predictive AMA Alerts, Predictive Relapse Risk warnings, Treatment Progress alerts, Factor Correlations detection, and Advanced Clinical Interpretations for clinicians serving substance use disorder and mental health clients.
- Total Clinical Quality (TCQ) A full-system performance framework that extends measurement-based care to optimize an entire care delivery organization, including clinical supervision dashboards, program benchmarking, and certified outcomes metrics. Designed for clinical directors, supervisors, and CEOs seeking system-wide clinical excellence.
- Clinical Supervision Dashboards A dashboard product that aggregates client outcomes by clinician to quantify clinician performance, highlight strengths and development opportunities, and track weekly assessment completion and review metrics for accountability and quality improvement.
- Post-Discharge Monitoring A 12-month post-discharge follow-up service that sends monthly surveys via email and text to monitor long-term outcomes, identify relapse risk, and enable outreach to former clients. Responses are collected anonymously with optional incentives to increase response rates.
- Program Benchmarking and Optimization A benchmarking service that aggregates outcome data at the facility level, compares performance against national averages, identifies strengths and improvement opportunities, and provides quarterly leadership reviews with practical improvement recommendations.
Quantifiable outcome
- 82% greater symptom improvement (23.80 vs 13.08 GRS points, p < 0.001)
- +7 more outcomes
Companies that use Trac9
Customer profileNamed customers20 records
Segments6 records
Ideal customer profiles3 records
Trac9 technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature7 records
Trac9 partnerships and signals
Strategic signalPartnerships
20 partnerships are on record, tiered core and secondary.
- Summit BHCcoreHealthcare system partner operating multiple behavioral health facilities. Summit BHC uses Trac9 platform for outcome tracking and clinical quality improvement across their treatment facilities.
- Ashley Treatment CenterscoreLeading SUD treatment provider using Trac9 as integral tool for gold standard care. Serves as case study site for published research including Johns Hopkins collaboration on insomnia and quality of life trajectories.
- Warriors HeartcoreMulti-location SUD treatment provider serving veterans and first responders. Consistently in top 10% nationally across multiple Trac9 outcome measures. Shared best practices for client engagement and treatment success.
- Windmill Wellness RanchcoreCo-occurring mental health and addiction treatment center founded 2017. Serves as case study for measurement-based care implementation, presenting outcomes data and best practices including JCAHO presentation.
- Tara Treatment CentercoreLong-term partner since 2019, ranked among Trac9's top 20% of treatment centers by GRS. Multiple award-winning therapists from this facility.
- English Mountain RecoverysecondaryTreatment facility partner providing testimonial on Trac9's ability to give clients a voice and maintain post-discharge connection.
- St. Joseph Institute for AddictionsecondaryTreatment facility partner with multiple award-winning therapists (Emily Benjamin, St. Joseph Institute). Featured in Trac9 case studies and award program.
- Twin Lakes Recovery CentersecondaryTreatment facility partner using Trac9 for therapist-client matching based on track record treating specific issues.
- Willingway Recovery CentersecondaryTreatment facility partner providing testimonial on using Trac9 to target and individualize treatment plans.
- Bel Aire Recovery CentersecondaryTreatment facility partner with multiple award winners. Uses Trac9 analytics to identify underlying issues and generate actionable improvement areas.
- Great Oaks Recovery CentersecondaryTreatment facility partner with award-winning therapist Fred Reichert (2025 Full Year Top Residential).
- The Springboard CentersecondaryTreatment facility partner in Midland, TX with award-winning therapist Cory Armstrong (2026 Q1 Top Residential). Hosts annual addiction conference.
- Red Rock Recovery CentercoreTreatment facility with multiple award-winning therapists (Tracy Topping, Max Kenworthy, Shelly Hendley). Represents high-performing partner in award program.
- Connections Wellness GroupsecondaryTreatment facility partner with award-winning therapist Delaney Runnels (2024 Full Year Top Outpatient).
- Cottonwood TucsonsecondaryTreatment facility partner serving as finalist in Trac9 Top Therapist Awards.
- The Aviary Recovery CentersecondaryTreatment facility partner with multiple award winners (Michael Fowler Q2 2025, Vijay Vaswani Q4 2025).
- Sierra Health + WellnesssecondaryMulti-location treatment provider partner with multiple award finalists across locations.
- Mountain Laurel Recovery CentersecondaryTreatment facility partner serving as finalist in Trac9 Top Therapist Awards.
- Anabranch Recovery CentersecondaryTreatment facility partner listed on Trac9 partners page.
- Ava RecoverysecondaryTreatment facility partner listed on Trac9 partners page.
Scale indicators9 records
Recent moves6 records
Expansion highlights6 records
Trac9 competitors and assessment
Company assessmentDirect peers
- Valant: Valant provides a behavioral health EHR and outcome measurement solution for mental health and addiction treatment practices. Its measurement-based care tools and clinician dashboards serve a comparable use case to Trac9's Clinical Supervision Dashboards and Therapeutic Co-pilot.
- Kipu Health: Kipu Health is a leading EMR and outcomes platform purpose-built for substance use disorder and behavioral health treatment centers. After acquiring CaredFor, Kipu now combines a full SUD EHR with alumni engagement and outcome analytics — directly overlapping Trac9's customer base and outcome-measurement value proposition.
- Pelago: Pelago (formerly Quit Genius) is a digital clinic and outcomes platform for substance use disorder, including medication-assisted treatment programs. It serves a similar SUD buyer, uses measurement-based care, and competes for value-based SUD contracts with employers and payers.
- Sunwave Health: Sunwave Health provides a real-time outcomes measurement platform purpose-built for substance use disorder treatment. Its focus on clinical outcome tracking and benchmarking for SUD treatment facilities makes it one of the closest direct comparables to Trac9's Global Recovery Score-driven model.
- ContinuumCloud: ContinuumCloud delivers an EHR and practice management suite for behavioral health and addiction treatment providers. Its outcome and reporting capabilities overlap with Trac9's analytics platform within the same behavioral health buyer profile.
- BestNotes: BestNotes provides an EHR and outcomes tracking system tailored for substance abuse, mental health, and behavioral health treatment organizations. It targets the same vertical buyer as Trac9 and competes for outcome measurement and clinical reporting budgets.
- Lightning Step: Lightning Step offers an all-in-one EMR, CRM, and outcomes platform for behavioral health and addiction treatment centers. Its outcomes and reporting modules compete with Trac9's analytics layer within the same treatment-center buyer profile.
- CaredFor: CaredFor is a patient engagement and outcomes platform for addiction treatment centers, now part of Kipu Health. It targets the same SUD treatment facility buyer and offers alumni engagement and outcome tracking functionality comparable to Trac9's post-discharge monitoring and dashboard offerings.
- AZZLY: AZZLY provides an EHR and outcomes platform designed specifically for addiction treatment and behavioral health providers. Like Trac9, it serves residential, IOP, and MAT programs with measurement-based care and clinical reporting functionality.
Broad incumbents
- Netsmart: Netsmart is a large, established behavioral health and human services technology vendor offering EHR, analytics, and outcomes modules across the continuum of care. As a broad incumbent, it competes for the same treatment-center and health-system budgets as Trac9 but with a much wider portfolio.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Trac9 social profiles
Digital presenceTrac9 financial estimates
Financial estimateRevenue estimate
Valuation estimate
Trac9 leadership team
Management profileNumber of profiles
Profiles6 records
Trac9 funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Trac9 M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Trac9
What does Trac9 do?
Trac9 Informatics provides a cloud-based behavioral health informatics platform that integrates gold-standard clinical assessments with proprietary data analytics to help substance use disorder and mental health treatment facilities monitor client progress and predict treatment outcomes. The platform administers weekly measurement-based care assessment batteries, aggregates results into the proprietary Global Recovery Score (GRS), and delivers AI-assisted clinical decision support, AMA prediction, and relapse risk modeling through the Therapeutic Co-pilot module.
Is Trac9 a public or private company?
Trac9 is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Trac9 founded?
Trac9 was founded in 2017. It employs 1 to 10 people.
Where is Trac9 based?
Trac9 is headquartered in Texas, United States, in the North America region.
How does Trac9 make money?
One revenue line is on record: saaS Platform Subscription.
Who are Trac9's main competitors?
Direct peers on record are Valant, Kipu Health, Pelago, Sunwave Health, ContinuumCloud, BestNotes, Lightning Step, CaredFor and AZZLY. Netsmart is listed as a broad incumbent.
Does Trac9 have an API?
No public API is recorded for Trac9.
What industry is Trac9 in?
Trac9's product category is Behavioral Health Analytics Software. Its primary akta.pro industry code is HLACAGAA, Diagnostic & Triage Decision Support, with a secondary code of HLALABAJ, Patient Engagement, Education & Messaging Platforms (portal/CRM integrated). Its NAICS code is 51821 and its SIC code is 7372.