Tapkey
Tapkey is a Vienna-based cloud platform that turns smartphones into digital keys, enabling NFC and Bluetooth access control for offices, coworking spaces, multifamily buildings, holiday rentals, gyms, and self-storage operators across Europe.
- Company typePrivate
- Founded2014
- HeadquartersVienna, Austria
- Headcount11–50
- GTM typeB2B and B2C
- OfferingSoftware
What Tapkey does
Tapkey is a Vienna-based provider of cloud-based mobile access control solutions, founded in 2014 and operating as Tapkey GmbH. The company replaces physical keys with digital credentials stored in its Tapkey Trust Service, enabling smartphone-based unlocking of physical locks via Bluetooth Low Energy and NFC across digital cylinders, door escutcheons, and wall readers. Its product surface spans the Tapkey mobile app (iOS, Android, Apple Watch), a web-based administrative portal, an integrator/developer platform with Mobile SDK, Lock SDK, and Management API, and add-on integrations with coworking management platforms (Cobot, Nexudus, Archie, Spacebring) and property management systems (Mews, ClockPMS, RoomRaccoon). Tapkey holds patents on its Lock Control Protocol and delegated OAuth-based authentication, and operates EU-hosted cloud infrastructure on Microsoft Azure to support GDPR-aligned deployments.
The company serves a distributed customer base across offices, coworking spaces, multifamily residential buildings, holiday rentals, gyms, self-storage facilities, clubs, and individual homeowners, with named reference customers including Locaboo (coworking), VfL Herrenberg e.V. (sports club, 60+ cylinders deployed), and Phactum (professional services). Tapkey's go-to-market combines a product-led motion (freemium app with 3 free smartphone licenses per lock), direct e-commerce hardware sales via shop.tapkey.com, sales-assisted enterprise engagements through a Business Request inquiry, and a channel model in which major lock manufacturers (DOM, Witte.digital, Deny Security, NXP) ship Tapkey-enabled hardware. Revenue is generated through hardware unit sales, Premium subscriptions that unlock multi-tenant management (Units), access schedules, and person groups, and per-license smartphone user packs sold to lock owners.
Tapkey firmographics
Firmographics- Name
- Tapkey
- Legal name
- Tapkey GmbH
- Website
- https://tapkey.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Tapkey is a Vienna-based cloud platform that turns smartphones into digital keys, enabling NFC and Bluetooth access control for offices, coworking spaces, multifamily buildings, holiday rentals, gyms, and self-storage operators across Europe.
- Ownership category
- akta.pro rank
Tapkey industry classification
Industry- Product category
- Smart Access Control / Mobile Access Platform
- NAICS
- Locksmiths (561622), Security Systems Services (except Locksmiths) (561621)
- SIC
- Auto Controls For Regulating Residential & Comml Environments (3822), Industrial Instruments For Measurement, Display, And Control (3823)
- akta.pro primary industry
- Smart Lock Software Platforms & Mobile Apps (Access Control SaaS) (HSAHAEAG)
- akta.pro secondary industries
- Residential Smart Lock Hardware (Keypad, Keyless, Biometric, Connected) (HSAHAEAA), Access Control Systems (Residential Controllers, Readers & Credentials) (HSAHAEAC), Access Control & Smart Locks (Managed/Monitored) (HSAHAAAG)
Keywords
Where Tapkey is headquartered
LocationHeadquarters
- HQ city
- Vienna
- HQ country
- Austria
- HQ region
- Europe
Offices1 record
Markets served
Tapkey business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Supply Chain, Operations
Revenue model
- Hardware Sales: Tapkey generates revenue through the sale of smart lock hardware including digital cylinders, door escutcheons, wall readers (AccessManager Compact), and NFC transponders. Products are sold through the Tapkey online shop at shop.tapkey.com.
- Software Subscriptions (Premium Plan): Premium subscription plan providing access to advanced features including Units (multitenant management), Access Schedules, and Person Groups. Subscriptions are billed in advance per subscription period with automatic renewal. Additional smartphone user licenses beyond the free contingent can be purchased.
- Smartphone User Licenses: Each locking system includes up to 3 smartphone user licenses free of charge. Additional licensed users (Smartphone Keys) are available through purchase via app or online shop. Lock owners pay for smartphone keys issued to users, so costs do not arise for key recipients.
- NFC Transponder Sales: Sale of NFC transponders (tags, wristbands, cards) that can be written with Tapkey access credentials and managed from the Tapkey app. Physical access mediums complement smartphone-based access.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Others | Free Starter Plan with 3 included smartphone user licenses |
| Subscription | Annual | Premium Plan with advanced features (Units, Access Schedules, Person Groups) |
| Subscription | Monthly | Additional Smartphone User Licenses |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels10 records
Tapkey product offering
Product offeringCore offering
Tapkey provides a cloud-based mobile access control platform that replaces physical keys with smartphone-based digital credentials. Users unlock doors via the Tapkey App on iOS and Android (including Apple Watch), using NFC and Bluetooth Low Energy to communicate with Tapkey-enabled digital cylinders, door escutcheons, and wall readers. The platform includes a web-based admin portal, an API/SDK for integrators, premium software features (multitenant Units, Access Schedules, Person Groups), and is sold alongside compatible smart lock hardware.
Product overview
Tapkey is a cloud-based smartphone access control platform that combines smart hardware (digital cylinders, door escutcheons, wall readers) with mobile apps and administrative tools. The core product ecosystem includes the Tapkey App for iOS/Android enabling smartphone and Apple Watch unlocking, the Tapkey Web Portal for administrative management, and various smart lock hardware products available through the online shop. Premium features include Units for multi-tenant residential buildings and Access Schedules for time-based access control. The platform offers API and SDK integration tools for developers and partners, along with add-on integrations with coworking management systems (Cobot, Nexudus, Spacebring, Archie) and property management systems (Mews, ClockPMS, RoomRaccoon).
Differentiator
Problem solved
Functional benefit
Products and services
- Tapkey App (iOS & Android)
Quantifiable outcome
- VfL Herrenberg manages 60+ locking cylinders via Tapkey with simplified authorization management
- +1 more outcomes
Companies that use Tapkey
Customer profileNamed customers3 records
Segments9 records
Ideal customer profiles5 records
Tapkey technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
Feature7 records
Tapkey partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core.
- DOMcoreMajor smart lock hardware manufacturer (DOM Deutschland, Simonin Group) whose products are Tapkey-enabled. DOM Tapkey Smart Lock cylinders, DOM Tapkey GUARD door escutcheons, DOM Tapkey LoQ, and DOM Tapkey ACM (HiSec/Compact) are officially compatible with the Tapkey platform. Deep technical integration with firmware support requirements specified.
- Witte.digitalcoreSmart lock hardware partner whose products are Tapkey-enabled. Listed alongside other major lock manufacturers as trusted technology partners.
- Deny SecuritycoreSmart lock hardware partner whose products are Tapkey-enabled. Listed as trusted partner alongside DOM and NXP.
- NXPcoreSemiconductor partner providing NFC/BLE technology components. Listed as trusted technology partner alongside smart lock manufacturers.
- CobotcoreCoworking management platform integration. Tapkey integrates with Cobot to automatically grant/revoke access based on membership status and bookings. When members subscribe or book resources through Cobot, Tapkey automatically grants access for the booking duration.
- NexuduscoreCoworking and shared workspace management platform integration. Tapkey integrates with Nexudus to automate access provisioning based on member subscriptions and resource bookings.
- ArchiecoreWorkspace management platform integration. Tapkey connects with Archie to sync resources and plans, enabling automatic access grants when rooms are booked or when members have active subscriptions. Access is automatically revoked upon plan expiration or cancellation.
- SpacebringcoreWorkspace management platform integration. Tapkey integrates with Spacebring to automate access management for coworking and office spaces based on bookings and subscriptions.
- MewscoreProperty management system (PMS) integration. Tapkey connects with Mews for hospitality access management, enabling automated access provisioning for guests based on reservations.
- ClockPMScoreProperty management system integration for hospitality sector. Tapkey integrates with ClockPMS to provide automated access for hotels and vacation rentals based on booking data.
- RoomRaccooncoreHotel property management system integration. Tapkey connects with RoomRaccoon to automate guest access provisioning based on hotel reservations.
- Microsoft Entra IDcoreEnterprise identity provider integration allowing Tapkey to connect with Microsoft Entra ID (Azure AD) for enterprise authentication and access management. Part of Tapkey's Add-On marketplace.
- Microsoft AzurecoreCloud hosting provider for Tapkey's cloud infrastructure. Data is stored in Windows Azure Cloud (EU Data Space) ensuring GDPR compliance and European data residency.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Tapkey competitors and assessment
Company assessmentDirect peers
- Salto Systems / Salto KS: Salto offers electronic access control hardware and the Salto KS cloud-based access platform for coworking spaces, coliving, and serviced offices. Highly comparable as it combines smart lock hardware with a cloud/SaaS management layer and is widely deployed across Tapkey's core coworking and hospitality segments.
- Nuki Home Solutions: Nuki is an Austria-based smart lock company that retrofits existing doors with Bluetooth-enabled smart lock cylinders and offers smartphone apps for access management. Directly comparable as a European-headquartered competitor offering app-based unlocking with similar target segments (residential, small business, and short-term rentals).
- igloohome: igloohome produces smart locks and key boxes designed for short-term rental and property managers, with offline-capable access and Airbnb/PMS integrations. Comparable as a smart lock company focused on hospitality, vacation rentals, and property management with mobile-first access credentials.
- RemoteLock: RemoteLock provides cloud-based access control software that works with many smart lock brands, serving vacation rental managers, multifamily, and commercial property operators. Comparable because it operates a hardware-agnostic SaaS model with PMS integrations (similar to Tapkey's Mews, ClockPMS, RoomRaccoon integrations).
- Brivo: Brivo is a cloud-native access control platform offering mobile credentials, reader hardware, and integrations with property management and identity systems. Comparable as a cloud-first access control SaaS serving commercial real estate, multifamily, and enterprise with similar integration-led GTM motion.
- Klevio: Klevio offers a smartphone-based intercom and smart access system primarily for residential and small commercial use in Europe. Comparable as a European smart access platform enabling keyless entry via mobile app and remote management of building access.
- RemoteLock (formerly Lockstate) / Latch (now Door): Latch (now part of Door) builds smart access systems for multifamily residential buildings with mobile credentials, building-wide management, and integrations with property management software. Comparable as a smart access SaaS platform focused on multifamily, sharing the same multitenant use case as Tapkey's Units feature.
Broad incumbents
- Dormakaba: Dormakaba is a major global access control and security company offering electronic locks, enterprise access management, and hospitality solutions. Comparable as a broad incumbent whose enterprise access platforms (e.g., Ambiance) overlap with Tapkey's enterprise ambitions, especially in hospitality and coworking.
- Assa Abloy (Yale / August): Assa Abloy is the world's largest lock manufacturer and parent of Yale and August Home smart lock brands. Comparable as a broad incumbent in the access control space with significant scale, R&D resources, and a much wider product portfolio that overlaps with Tapkey's offerings across residential and commercial segments.
Emerging players
- iglooco / NEXhome: Various Chinese smart lock manufacturers (Tuya-based, Kaadas, Lockin, Aqara) provide smartphone-enabled smart locks with cloud management platforms for global markets. Comparable as emerging players offering connected lock hardware with mobile app management that competes in the broader smart access category Tapkey addresses.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Tapkey social profiles
Digital presenceTapkey compliance and trust
Trust signalCompliance2 records
Tapkey financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tapkey leadership team
Management profileNumber of profiles
Profiles3 records
Tapkey funding detail
Funding detailFunding overview
Funding rounds2 records
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tapkey M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tapkey
What does Tapkey do?
Tapkey provides a cloud-based mobile access control platform that replaces physical keys with smartphone-based digital credentials. Users unlock doors via the Tapkey App on iOS and Android (including Apple Watch), using NFC and Bluetooth Low Energy to communicate with Tapkey-enabled digital cylinders, door escutcheons, and wall readers. The platform includes a web-based admin portal, an API/SDK for integrators, premium software features (multitenant Units, Access Schedules, Person Groups), and is sold alongside compatible smart lock hardware.
Is Tapkey a public or private company?
Tapkey is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Tapkey founded?
Tapkey was founded in 2014. It employs 11 to 50 people.
Where is Tapkey based?
Tapkey is headquartered in Vienna, Austria, in the Europe region.
How does Tapkey make money?
Four revenue lines are on record. Hardware Sales are the primary driver. The others are software Subscriptions (Premium Plan), smartphone User Licenses and NFC Transponder Sales.
Who are Tapkey's main competitors?
Direct peers on record are Salto Systems / Salto KS, Nuki Home Solutions, igloohome, RemoteLock, Brivo, Klevio and RemoteLock (formerly Lockstate) / Latch (now Door). Broad incumbents are Dormakaba and Assa Abloy (Yale / August). iglooco / NEXhome is listed as an emerging player.
Does Tapkey have an API?
Yes. Tapkey offers a Mobile Access API and Lock SDK for integrators to build custom access control solutions. The API enables developers to integrate smartphone-based access control into their own applications. Comprehensive documentation and implementation examples are available for quick integration, with lightweight integration achievable in days and full integration in weeks. Developer documentation is at developers.tapkey.io.
What industry is Tapkey in?
Tapkey's product category is Smart Access Control / Mobile Access Platform. Its primary akta.pro industry code is HSAHAEAG, Smart Lock Software Platforms & Mobile Apps (Access Control SaaS), with a secondary code of HSAHAEAA, Residential Smart Lock Hardware (Keypad, Keyless, Biometric, Connected). Its NAICS code is 561622 and its SIC code is 3822.