ITHQ
ITHQ is a UK-based managed IT services provider delivering cybersecurity, infrastructure, and IT operations solutions to enterprise and mid-market clients across Europe, using proprietary strategic frameworks layered over tier-1 technology partnerships.
- Company typePrivate
- Founded2020
- HeadquartersCrawley, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What ITHQ does
ITHQ is a UK-based managed IT services provider, founded in 2020 and headquartered in Crawley, West Sussex, delivering cybersecurity, infrastructure, and IT operations solutions to enterprise and mid-market clients primarily in the UK and EMEA. The company operates as an integrator and managed services layer over a broad partner technology stack — including Rapid7 (Gold Partner, with which it co-developed the MDR-X solution), AWS, Fortinet, SentinelOne, Rubrik, Nutanix, JumpCloud, Netskope, and others — rather than building proprietary platforms. Its differentiation rests on codified methodologies: the FIRE process (Formulate, Implement, Run, Evolve), the VAST Strategy framework (Visibility, Availability, Stability, Transmutability), and the SAFE Cyber Resilience Strategy, which together structure client engagements across cyber, infrastructure, IT operations, and Data & AI (FlowAI, FlowInsights).
The business model combines recurring managed services and subscription revenue (Skills-as-a-Service, Resilience-as-a-Service, Managed Detection and Response, Flexible Storage Services, Direct Internet Access) with project-based professional services and consulting. Pricing is predominantly quote-based with one disclosed entry-level SKU (£449/month for Direct Internet Access). Go-to-market is consultative direct enterprise sales complemented by partner-led referrals and co-sell, supported by content marketing (Insights blog, webinars, case studies) and vertical-specific landing pages — most notably for the casino/gambling segment, which is treated as the primary vertical alongside financial services, leisure/fitness, retail/ecommerce, healthcare, and education. ITHQ holds ISO 27001, ISO 9001, Cyber Essentials, and Crown Commercial Service Supplier credentials, and has been recognized in the FT1000 2026, FEBE 100 2025, and UBS Fast Growth Index 2024 rankings as one of Europe's fastest-growing businesses, with 70+ completed projects and a 90+ Net Promoter Score across that portfolio.
ITHQ firmographics
Firmographics- Name
- ITHQ
- Legal name
- ITHQ
- Website
- https://ithq.pro
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- ITHQ is a UK-based managed IT services provider delivering cybersecurity, infrastructure, and IT operations solutions to enterprise and mid-market clients across Europe, using proprietary strategic frameworks layered over tier-1 technology partnerships.
- Ownership category
- akta.pro rank
ITHQ industry classification
Industry- Product category
- Managed IT and Cybersecurity Services
- NAICS
- Computer Systems Design and Related Services (5415), Computer Facilities Management Services (541513), Other Computer Related Services (541519)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Services (8741), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industries
- ITSM Tooling Integration, Automation & Orchestration (BPAEAJAD), ITSM Governance, Compliance & Audit Readiness (BPAEAJAM), ITSM Reporting, SLA/XLA & Service Performance Management (BPAEAJAL)
Keywords
Where ITHQ is headquartered
LocationHeadquarters
- HQ city
- Crawley
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
ITHQ business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain
Revenue model
- Managed Services / Skills-as-a-Service: Ongoing managed services delivered through flexible, business-aligned models including Support-as-a-Service, Squad-as-a-Service, and Success-as-a-Service. Revenue is recurring in nature with various contract terms.
- Cyber Services: Comprehensive cybersecurity services including Resilience-as-a-Service, threat detection, vulnerability management, compliance solutions, and managed detection and response. Delivered as ongoing services with subscription components.
- Infrastructure Services: AWS cloud services, flexible storage services, and unified multi-cloud management delivered as services.
- Professional Services / Consulting: Strategic consulting, implementation, and technical consulting services for cybersecurity and infrastructure projects.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Direct Internet Access - Line only options |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels7 records
ITHQ product offering
Product offeringCore offering
ITHQ delivers strategy-led managed IT services across cybersecurity, infrastructure, and IT operations for mid-to-large organisations. Its offering combines proprietary strategic frameworks (FIRE, VAST, SAFE) with integrated best-in-class partner technologies to provide cyber resilience, cloud infrastructure optimisation, networking, and data & AI solutions as ongoing managed services.
Product overview
ITHQ is a managed IT services provider offering a portfolio of integrated cyber, infrastructure, and IT operations solutions designed to drive technological and operational resilience. The offering spans four core service lines: Cyber Services (SAFE Cyber Strategy, Resilience-as-a-Service, Extended Detection & Response, Threat Detection & Response, Vulnerability Management, Auto Vulnerability Remediation, Next Generation Firewalls, Security Service Edge, Email Security, Privileged Access Management, Protective DNS, Security Controls Validation, Automated Compliance, Rapid7 MDR-X, Identity & Access Management, Data Resilience), Infrastructure Services (AWS Cloud Services, Flexible Storage Services, Unified Multi-Cloud Management), IT Operations (Networking Services, Direct Internet Access, Network Assurance & Automation, Unified Cloud Monitoring, AI-Powered UCaaS), and Data & AI (FlowAI, FlowInsights). The company operates through a FIRE process (Formulate, Implement, Run, Evolve) and VAST strategic framework (Visibility, Availability, Stability, Transmutability), delivering solutions as managed services tailored to client needs.
Differentiator
Problem solved
Functional benefit
Brands
- ITHQ TecHeadz: ITHQ's employee brand for their team members, described as joining ITHQ TecHeadz.
- SAFE Cyber Strategy
- VAST Strategy
- FlowAI
- FlowInsights
- Life In IT
Products and services
- Skills-as-a-Service Flexible managed services offering delivered through Support-as-a-Service, Squad-as-a-Service, or Success-as-a-Service models, tailored to business, team requirements, and operational needs of mid-to-large organisations.
- SAFE Cyber Resilience Strategy
- Resilience-as-a-Service
- Data Resilience
- Identity & Access Management
- Extended Detection & Response
- Threat Detection & Response
- Auto Vulnerability Remediation
- Next Generation Firewalls
- Security Service Edge
- Email Security
- Privileged Access Management
- Protective DNS
- Security Controls Validation
- Automated Compliance
- Rapid7 MDR-X ITHQ Solution
- AWS Cloud Services
- Flexible Storage Services
- Unified Multi-Cloud Management & Optimisation
- Networking Services
- Direct Internet Access
- Network Assurance & Automation
- Unified Cloud Monitoring
- AI-Powered UCaaS
- FlowAI
- FlowInsights
- VAST Strategy
Quantifiable outcome
- Net Promoter Score of 90+ across 70+ projects
- +3 more outcomes
Companies that use ITHQ
Customer profileNamed customers7 records
Segments6 records
Ideal customer profiles3 records
ITHQ technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability6 records
Feature3 records
ITHQ partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core and major.
- Rapid7coreRapid7 Gold Partner providing SIEM, IDR, MDR, and CVA solutions. ITHQ developed a unique MDR-X solution in partnership with Rapid7 around specific areas of expertise. This is a flagship partnership enabling joint go-to-market for exposure management and threat detection services.
- AWScoreAWS Secure Cloud partnership providing cloud infrastructure services. ITHQ helps clients with secure hybrid cloud strategies and AWS-specific implementations.
- FortinetcoreFortinet provides Next Generation Firewall (NGFW) solutions. ITHQ integrates Fortinet firewalls into customer environments for comprehensive network security.
- SentinelOnecoreSentinelOne provides Next Generation XDR and endpoint security solutions. ITHQ implements SentinelOne Singularity platform for AI-driven endpoint protection.
- RubrikcoreRubrik provides Data Resilience solutions. ITHQ implements Rubrik for data protection against ransomware, natural disasters, and operational failures.
- NutanixcoreNutanix provides Hyperconverged Infrastructure (HCI) and unified multi-cloud management solutions. Enables compute, storage, network management with built-in disaster recovery.
- JumpCloudcoreJumpCloud provides Identity & Access Management with centralized control for user authentication, single sign-on, and device management.
- DelineamajorDelinea provides Privileged Access Management (PAM) solutions for securing enterprise access and authorization.
- NetskopemajorNetskope provides Security Service Edge (SSE) solutions for secure access and optimized networking as data and users move to the cloud.
- CymulatemajorCymulate provides Security Controls Validation and Continuous Threat Exposure Management (CTEM) platform for testing threat exposure.
- SecureframemajorSecureframe provides Automated Compliance solutions for navigating regulatory compliance across multiple frameworks.
- RingCentralmajorRingCentral provides AI-powered communications platform with messaging, meetings, video, and phone services including call centre options.
- ZabbixmajorZabbix provides cloud and infrastructure monitoring for Unified Cloud Monitoring solution covering all devices, applications, and servers.
- Extreme NetworksmajorExtreme Networks provides networking solutions for flexible network infrastructure.
- EverpuremajorEverpure provides storage solutions including Flexible Storage Services with 85% energy savings compared to competitor all-flash solutions.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
ITHQ competitors and assessment
Company assessmentBroad incumbents
- Trustwave: Global MSSP delivering MDR, threat detection, and managed security services across multiple geographies. Comparable to ITHQ on cybersecurity managed services portfolio, with a much broader international footprint.
- NCC Group: Established UK-listed cybersecurity and software resilience group offering managed detection and response, consulting, and compliance services. Comparable in service mix but materially larger and broader in geographic reach than ITHQ.
- BAE Systems Applied Intelligence: Global security and cyber division of BAE Systems delivering managed security, financial crime, and cyber resilience to governments and large enterprises. Comparable in regulated-vertical cyber resilience offerings but operates at significantly greater scale.
- WithSecure (formerly F-Secure): European-headquartered cybersecurity provider offering managed detection and response, endpoint protection, and consulting. Comparable to ITHQ on managed cybersecurity and resilience services with overlapping EMEA enterprise target market.
- Kroll (Cyber Risk): Global risk-advisory firm with a managed detection and response and cyber risk practice following the Redscan acquisition. Comparable to ITHQ on UK-focused managed cyber services while serving a larger global client base.
- Accenture Security: Global systems integrator's cybersecurity practice offering managed security, cyber resilience, and compliance services at scale. Comparable in managed cyber and resilience offerings, but competes from a vastly larger bench and global delivery footprint.
Emerging players
- eSentire: Pure-play MDR and managed security services provider focused on mid-market and enterprise customers. Comparable to ITHQ on managed detection and response delivery model, with deeper North American presence.
Direct peers
- Pentest People: UK cybersecurity services firm delivering managed security, penetration testing, and continuous threat exposure management. Comparable to ITHQ on cybersecurity services delivery and UK mid-to-enterprise customer profile.
- Quorum Cyber: UK-based managed security services provider offering MDR, SOC-as-a-Service, and cyber resilience consulting. Directly comparable to ITHQ's cyber services portfolio and similar enterprise customer base.
- Bridewell Consulting: UK-headquartered cybersecurity and managed security services provider serving enterprise and critical infrastructure clients. Comparable to ITHQ in offering managed cyber, compliance, and infrastructure services to mid-to-large UK organisations across regulated verticals.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
ITHQ social profiles
Digital presenceITHQ compliance and trust
Trust signalCompliance5 records
ITHQ financial estimates
Financial estimateRevenue estimate
Valuation estimate
ITHQ leadership team
Management profileNumber of profiles
Profiles3 records
ITHQ funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ITHQ M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ITHQ
What does ITHQ do?
ITHQ delivers strategy-led managed IT services across cybersecurity, infrastructure, and IT operations for mid-to-large organisations. Its offering combines proprietary strategic frameworks (FIRE, VAST, SAFE) with integrated best-in-class partner technologies to provide cyber resilience, cloud infrastructure optimisation, networking, and data & AI solutions as ongoing managed services.
Is ITHQ a public or private company?
ITHQ is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ITHQ founded?
ITHQ was founded in 2020. It employs 11 to 50 people.
Where is ITHQ based?
ITHQ is headquartered in Crawley, United Kingdom, in the Europe region.
How does ITHQ make money?
Four revenue lines are on record. Managed Services / Skills-as-a-Service is the primary driver. The others are cyber Services, infrastructure Services and professional Services / Consulting.
Who are ITHQ's main competitors?
Broad incumbents on record are Trustwave, NCC Group, BAE Systems Applied Intelligence, WithSecure (formerly F-Secure), Kroll (Cyber Risk) and Accenture Security. eSentire is listed as an emerging player. Direct peers are Pentest People, Quorum Cyber and Bridewell Consulting.
Does ITHQ have an API?
No public API is recorded for ITHQ.
What industry is ITHQ in?
ITHQ's product category is Managed IT and Cybersecurity Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAEAJAD, ITSM Tooling Integration, Automation & Orchestration. Its NAICS code is 5415 and its SIC code is 7370.