ISG Technology

What ISG Technology does

ISG Technology is a Midwest-based managed IT services provider headquartered in Overland Park, Kansas, delivering cloud, cybersecurity, data center, and digital transformation services to midmarket organizations. Founded in 1982 and operating as ISG Technology, LLC under fourth-generation family-owned parent Twin Valley Management, the company employs 150+ staff across offices in Kansas City, Wichita, Topeka, Springfield, St. Louis, Oklahoma City, and Indianapolis (the last via the June 2026 Taylored Systems acquisition). Its core platform centers on a Network Operations Center staffed with certified engineers, four interconnected regional data centers connected via fiber (including a 17,000 sq ft facility in Topeka), and the proprietary ISG Vault five-phase methodology (Visualize, Assess, Unify, Liberate, Track) used to move clients from reactive break-fix IT to proactive, business-aligned operations.

The company sells through a direct field-sales motion targeting midmarket organizations in Healthcare, Finance, Government SLED, and Education, with the Taylored Systems deal adding an SMB capability in Indiana. Revenue is generated primarily through recurring monthly managed services subscriptions (per-seat or flat retainer), supplemented by project-based professional services and recurring data center and managed security subscriptions; pricing is not publicly disclosed and is scoped via the LaunchPoint Assessment. The service architecture is platform-plus-modules: Managed Services, Professional Services, Data Center Services, and Managed Security Services form the core pillars, augmented by Network Management, Server/Storage Management, Firewall/Perimeter, Managed Microsoft 365, VoIP, Backup/DR, and Cybersecurity modules. Vendor partnerships with Cisco (Gold Star/ATP), Veeam (double platinum), Proofpoint, Aruba/HPE, and Webroot, combined with Twin Valley's telecom assets and Kansas Fiber Network equity, enable bundled connectivity-plus-IT offerings.

ISG has steadily expanded its footprint, opening its fourth data center in Topeka (2013), acquiring Taylored Systems (June 2026), and in April 2026 adding a COO and VP of Sales and Marketing to scale operations. Reported NPS in the 70s and recognitions including CRN Security 100 (2024) and Oklahoma's Best IT Firm (2020) underpin a reputation-led, consultative sales approach. The company maintains SOC 2 Type 2, HIPAA support posture, and CMMC Level 1 alignment as compliance credentials supporting regulated vertical expansion.

Name

ISG Technology

Legal name

ISG Technology, LLC

Website

https://isgtech.com

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

101–250 employees

Short description

ISG Technology is a Midwest-based managed IT services provider delivering cloud, cybersecurity, and data center services to midmarket organizations. The 150+ employee firm operates across Kansas, Missouri, Oklahoma, and Indiana, serving healthcare, finance, government, and education verticals via direct sales.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Other Computer Related Services (541519), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industries

IT Service Desk & End-User Support (L1/L2) (BPAAACAA), ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)

Keywords

• Managed IT services
• Cloud infrastructure
• Cybersecurity services
• Data center services
• Disaster recovery

Headquarters

HQ city

Overland Park

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Managed IT Services: Ongoing technology support and management provided by a third-party managed services provider (MSP). Revenue is generated through recurring monthly fees, typically structured per-seat or as a flat monthly retainer, based on business size, number of users/devices, and level of support required. This is the primary revenue driver as the company has deliberately evolved from a value-added reseller into a managed services-led organization over the past decade.
2. Professional Services: Project-based consulting and implementation services including IT assessments, cloud migration, network design, security implementation, and digital transformation. Revenue recognized as one-time engagements or project fees, typically tied to scoped statements of work.
3. Data Center / Cloud Services: Co-location, disaster recovery, cloud hosting, and infrastructure-as-a-service delivered through ISG's network of data centers. Revenue is generated through recurring fees for cabinet space, cloud compute, and data protection services.
4. Managed Security Services: Ongoing cybersecurity services including managed security, endpoint protection, threat detection, and firewall/perimeter management. Delivered as part of the managed services bundle or as standalone security subscriptions.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

ISG Technology delivers managed IT services to midmarket organizations across the Midwest US, covering proactive network monitoring, cybersecurity, cloud and data center services, backup and disaster recovery, and 24/7 help desk support. The company also runs project-based professional services for IT assessments, cloud migration, and digital transformation engagements. Its proprietary ISG Vault five-phase methodology (Visualize, Assess, Unify, Liberate, Track) structures IT maturity transformations for healthcare, finance, government SLED, and education clients.

Product overview

ISG Technology offers a comprehensive managed IT services portfolio built around four core service pillars: Managed Services, Professional Services, Data Center Services, and Managed Security Services. The offering operates as a platform-plus-modules architecture where the core managed services foundation provides ongoing technology support, infrastructure management, workforce productivity tools, and data protection capabilities. This foundation is augmented by specialized add-on modules including network management, server/storage management, firewall/perimeter security, VoIP, backup and disaster recovery, and cybersecurity services. ISG Vault serves as the proprietary five-phase methodology guiding client transformation journeys. Services are delivered to midmarket organizations across Healthcare, Finance, Government SLED, and Education industries with geographic coverage spanning Kansas, Missouri, Oklahoma, Indiana, and surrounding states.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services
• Professional Services
• Data Center Services
• Managed Security Services
• ISG Vault
• LaunchPoint Assessment
• Leveling Up IT Operations

Quantifiable outcome

• 96% of managed IT services users cut their annual IT costs, with half cutting expenses by 25% or more.
• +1 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature1 record

Partnerships

Four partnerships are on record, tiered core.

• LANDesk SoftwarecoreTechnology or Integration · 7 September 2011ISG Technology announced a partnership with LANDesk Software in September 2011, allowing ISG to offer LANDesk's award-winning management and security software platforms to its Midwest client base. LANDesk's Management and Security Suites provide endpoint management capabilities including patch maintenance, security, and data encryption.
• VeeamcoreTechnology or IntegrationISG Technology is a double platinum partner with Veeam, a leading provider of backup, replication, and disaster recovery solutions. ISG uses Veeam as its recommended backup solution for Microsoft 365 and enterprise backup environments, bringing specialized expertise to every managed backup engagement.
• CiscocoreChannel Partner/ Reseller/ DistributorISG Technology is a Cisco channel partner holding multiple Cisco specializations including Video Surveillance Authorized Technology Provider (ATP) status and Client Satisfaction Excellence (Gold Star) recognition. ISG designs, resells, installs, and maintains Cisco networking, video surveillance, and physical security solutions.
• Kansas Fiber Network (KFN)coreStrategic or Co-development PartnerKansas Fiber Network, headquartered in Overland Park, KS, provides internet and fiber transport services to carriers and enterprises in Kansas and surrounding states. ISG Technology and parent Twin Valley leverage KFN's fiber infrastructure for connectivity between data centers and to deliver bundled bandwidth and IT solutions to clients. Twin Valley holds equity in KFN alongside 27 other independent telecommunications companies.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Marco Technologies: Midwest-based managed IT services and technology provider headquartered in St. Cloud, MN, serving SMB and midmarket customers across the upper Midwest. Closest direct comparable to ISG given regional focus, similar customer profile, and similar mix of managed services, cloud, and security offerings.
• Heartland Business Systems: Midwest-headquartered IT solutions provider offering managed services, cloud, security, and consulting to midmarket and enterprise customers. Highly comparable in geography, customer tier, and service mix.
• US Signal: Grand Rapids, MI-based provider of data center, cloud, network, and managed security services across the Midwest. Comparable in that it owns infrastructure (data centers) and bundles colocation/DR with managed services — directly overlapping ISG's data center and managed security offerings.
• VC3: Regional managed IT services provider focused on municipalities and midmarket organizations, now part of the N-able ecosystem. Comparable in customer profile (municipal/SLED) and managed services delivery model.

Broad incumbents

• Dataprise: National managed services provider with broader geographic coverage and larger scale than ISG. Comparable product portfolio (managed IT, security, cloud) but serves larger enterprise customers across the US, representing the kind of national competitor ISG would face if expanding beyond the Midwest.
• Ntiva: National managed IT and cybersecurity provider serving SMB through midmarket. Comparable service catalog (managed services, security, cloud) and target customer, with broader geographic reach.
• Pomeroy: IT services and managed infrastructure provider with national footprint and significant presence in retail, healthcare, and financial services verticals. Comparable in its mix of managed services, infrastructure, and project-based work for mid-to-large enterprises.
• AHEAD: National IT consulting and managed services firm focused on enterprise cloud, security, and data platforms. Comparable in consulting-plus-managed-services model but addresses a larger enterprise segment.
• CDW: Large national technology solutions provider with a managed services practice. Represents the scaled, public-company incumbent against which midmarket MSPs like ISG must compete on larger enterprise opportunities.

Emerging players

• Core BTS: US-based IT solutions and managed services provider with Midwest presence that complements Cisco, Microsoft, and cloud platforms. Comparable in midmarket focus and consulting-led entry into managed services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/isgtech
• Facebookfacebook.com/ISGTech
• LinkedInlinkedin.com/company/isg-technology-inc

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ISG Technology