What Sme.UP Group does

Sme.UP Group (legal entity SMEUP S.p.A., parent SME HOLDING S.p.A.) is a privately held Italian technology group headquartered in Erbusco/Brescia, founded in 2013, employing 251-500 staff across at least 12 Italian offices and operations in 29 countries. The company sells integrated software and IT infrastructure services to Italian mid-market and enterprise customers, with deeper penetration in industrial machines, automotive, metallurgical, food & beverage, retail, and logistics verticals. The proprietary product stack centers on a self-developed ERP suite (branded variously as Sme.UP ERP, RDS ERP, Panthera, DiTech) extended with bolt-on modules for document management (EVODOC, Software Documentale), business analytics (Qlik Sense), HR, web/mobile apps, industrial IoT (IISP platform), and logistics/transport (Traspoj, Negoziando for retail). The group also resells and implements third-party platforms including Microsoft Dynamics 365 Business Central, SAP (via GPA), and Autodesk solutions (via One Team).

The business model combines recurring software license/subscription revenue (ERP and analytics modules), project-based professional services for implementation and customization, managed infrastructure services through the SMEUP ICS subsidiary (ISO 9001 and ISO/IEC 20000-1 certified), and ongoing training/support. Distribution is sales-led through direct enterprise field teams and a tiered partner network (IBM, Microsoft Gold, Qlik, Dell, Palo Alto, Acronis, plus regional channel resellers). Since 2018 the group has executed an aggressive roll-up strategy, completing at least 14 acquisitions spanning ERP (RDS Software), regional IT services (Sinte.sys, Soluzioni EDP, Asi, Net1 S.I.), document management (Archibox, Archismall, Zero D, Simea), logistics (Data Dea, Europe Consulting, VM Sistemi, Cointa), factory automation (Wise), and AI (Userbot/OVY AI). Most acquired entities are subsequently incorporated into the SMEUP BSA operating subsidiary under a platform-consolidation playbook. A corporate venture capital arm, s2capital, was launched in January 2022 to invest in adjacent technology for the "real economy."

Name

Sme.UP Group

Legal name

SMEUP S.p.A.

Website

https://smeup.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

251–500 employees

Short description

Sme.UP Group is a privately held Italian technology group that provides ERP software, business analytics, document management, cloud infrastructure, cybersecurity, and IoT solutions to mid-market and enterprise customers across 18+ industrial verticals, primarily serving Italian clients with operations in 29 countries.

Ownership category

akta.pro rank

Product category

Enterprise Resource Planning (ERP) Software

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Computer Facilities Management Services (541513), Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

ERP Managed Services & AMS (Application Management) (BPAEAGAB)

Keywords

• Enterprise software solutions
• ERP implementation
• Industrial IoT platform
• IT infrastructure services
• Document management software

Headquarters

HQ city

Brescia

HQ country

Italy

HQ region

Europe

Offices14 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Software Licenses and Subscriptions: ERP, business analytics, document management, and other software solutions sold as licenses or subscriptions to enterprises
2. Professional Services: Implementation, consulting, customization, and ongoing support services for software deployment
3. IT Infrastructure Services: Managed services, cloud infrastructure, cyber security, and IT architecture solutions through smeup ICS
4. Training and Support: User training, technical support, and helpdesk services

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Sme.UP Group provides enterprise software and IT infrastructure solutions to Italian and international companies. Its core offering is the Sme.UP ERP Enterprise Suite — an integrated ERP for managing production, accounting, HR, logistics, and administration — supplemented by vertical modules (Negoziando for retail, Panthera for metals, DiTech for job costing, Traspoj for transport, EVODOC/document management), business analytics on Qlik Sense, an Industrial IoT platform, MES, and IT architecture services (cloud, cyber security, IBM Power Systems) delivered through the Sme.UP ICS subsidiary.

Product overview

Sme.UP Group is a multi-company Italian technology group offering a comprehensive portfolio of software and IT infrastructure solutions. The core offering centers on Sme.UP ERP (also referenced as RDS ERP and Panthera), a full-featured enterprise resource planning system for managing production, accounting, HR, and business processes across SMEs and large enterprises. This core ERP is complemented by a suite of specialized modules including Negoziando (retail management developed with Tekio), Qlik Sense (business analytics), document management software (EVODOC), DiTech (production management), Traspoj (transport logistics), Web & Mobile Applications, and an IoT/Industrial Integration platform. The Group operates through specialized subsidiaries: Sme.UP ICS (infrastructure, cloud, and cybersecurity services with ISO certifications), Sme.UP BSA (business software covering ERP, distribution, and logistics, absorbing acquired companies Zero D, Data Dea, Europe Consulting, VM Sistemi, and Cointa), and Sme.UP LAB (R&D). The Group also resells and implements third-party platforms including Microsoft Dynamics, SAP, and Autodesk, and holds a strategic AI partnership with Userbot. Infrastructure services span cloud, cybersecurity, data center modernization, and IBM Power Systems support.

Differentiator

Problem solved

Functional benefit

Brands

• Negoziando: Retail management software solution
• Panthera
• DiTech
• RDS ERP
• Sales2APP
• EVODOC
• Traspoj
• Userbot.AI

Products and services

• Sme.UP ERP (Enterprise Suite) Core integrated ERP software for managing business operations, production control, cost optimisation, administrative and accounting functions, and resource management across devices and locations, sold to enterprises and mid-market manufacturers.
• RDS ERP ERP software for managing general accounting, project-based work and business processes, supplied to SMEs and large enterprises and used across multiple Sme.UP case studies (e.g., Findomestic, Asite, Pavimental).
• Panthera Vertical-specific management software for industrial sectors (metals, manufacturing, plastics, F&B) delivering process continuity, configurability and innovation; sold as standalone offering to manufacturing SMEs and mid-market.
• Negoziando Retail management software for point-of-sale and store operations, back-end management, multi-store coordination and food service/restorazione management, sold to retail SMBs and mid-market chains (e.g., Trops, Selegiochi, Galbusera).
• DiTech Production management and job costing software for tracking manufacturing processes, work orders and production efficiency, with cloud deployment option, sold to industrial SMBs and mid-market manufacturers (e.g., TEMA Energy, Springa, Lorandi Silos).
• Traspoj Transportation cost management and logistics software for automated cost allocation and optimisation, sold to logistics providers, distributors and transport operators.
• Software Documentale (Document Management) Document management software covering dematerialisation, document search, substitute conservation (digital preservation), electronic invoicing and digital workflows; sold as a standalone offering to enterprises seeking paperless operations.
• EVODOC Collaborative document management platform with electronic invoicing, substitute conservation and back-office digitalisation, sold to enterprises as part of Sme.UP BSA's document business line following the integration of acquired Zero D.
• Business Analytics (Qlik Sense-based) Business intelligence and data analytics offering built on Qlik Sense, for sales analysis, performance monitoring and data-driven decision making across sectors (e.g., Sambonet sales analysis, Silea and BICASA data control).
• Web & Mobile Application Development Custom web and mobile application development service for business process digitalisation and mobile workforce enablement, sold to enterprises and mid-market customers.
• Software Gestione HR (HR Management) Human resources management software for workforce administration, talent management and HR process optimisation, sold to enterprises needing centralised HR.
• IoT e Integrazione Industriale (Industrial IoT Platform) Industrial IoT platform integrating factory-floor systems with ERP for real-time monitoring, machine-to-machine communication, production tracking and Industry 4.0 compliance (e.g., Watts Industries, Guarniflon).
• Sales2APP Mobile sales-force application developed by Apping that captures customer and prospect data in a centralised database via mobile devices, sold to enterprises with field sales teams.
• Unisales SaaS unified B2B e-commerce and commerce platform providing collaborative, omnichannel solutions for sales digitalisation, order management, payment processing, inventory and product attribute management, sold to distributors, wholesalers and B2B brands.
• IT Infrastructure Services IT infrastructure solution covering data centres, hyperconvergence, storage, backup, business continuity and disaster recovery, delivered as managed services by Sme.UP ICS to enterprises and mid-market.
• Cloud Services Cloud computing solution including hybrid, private and distributed cloud plus cloud migration services for enterprise workloads, delivered by Sme.UP ICS (e.g., private cloud for OCS, cloud disaster recovery for OVV/Nord Zinc, hyperconvergence for Lagnasco, Cembre).
• Cyber Security Services Cybersecurity solution including threat protection, data protection, strong authentication, MDR 24/7 monitoring and incident response, delivered by Sme.UP ICS (e.g., Lucchini RS, Fassi Gru, Netweek data centre).
• IBM Power Systems Services IBM Power Systems infrastructure solution including monitoring, system management and platform-specific services for IBM i environments, delivered by Sme.UP ICS as an IBM partner.
• Microsoft Dynamics (Nav / 365 Business Central) Implementation Microsoft Dynamics Nav and Dynamics 365 Business Central implementation services delivered by Soluzioni EDP (Sme.UP subsidiary) as a Gold Microsoft Partner for SMB and enterprise customers in Piedmont and beyond (e.g., Spes Medica).
• SAP Solutions (via GPA) SAP consulting and implementation services delivered by GPA Group (Sme.UP subsidiary) as a SAP partner, providing personalised SAP solutions for enterprise client optimisation.
• Autodesk Solutions (BIM, CAD, GIS, EDM/PDM) Autodesk-based professional IT solutions for BIM, CAD, GIS and document management (EDM/PDM), delivered via One Team (Sme.UP subsidiary) as an Autodesk Platinum Partner.
• Userbot.AI AI-powered chatbot and customer service automation platform, integrated into Sme.UP's portfolio via the Userbot strategic partnership; provides inclusive digital assistance, conversational AI and customer support automation for public and private organisations.
• Manufacturing Execution System (MES) Manufacturing Execution System software for production tracking, shop-floor control and quality management in discrete and process manufacturing environments, sold to industrial customers (e.g., Castelcrom).

Quantifiable outcome

• Complete company digitization including production, administration, HR and logistics
• +3 more outcomes

Named customers82 records

Segments12 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature7 records

Partnerships

39 partnerships are on record, tiered core, major and minor.

• UserbotcoreStrategic or Co-development Partner · 23 June 2023Strategic partnership in artificial intelligence, announced June 2023. Userbot specializes in AI solutions including Userbot.AI for digital assistance and customer support automation.
• MicrosoftcoreTechnology or IntegrationGold Partner status for Microsoft technologies, offering Dynamics 365 Business Central implementations and Microsoft-based solutions.
• IBMcoreTechnology or IntegrationIBM Power Systems partner providing infrastructure solutions on IBM platforms.
• QlikcoreTechnology or IntegrationQlik partner providing business analytics and data visualization solutions.
• Dell TechnologiesmajorTechnology or IntegrationTechnology partner for hardware infrastructure and data center solutions.
• AcronismajorTechnology or IntegrationCyber protection and backup solutions partner.
• Palo Alto NetworksmajorTechnology or IntegrationCybersecurity solutions partner for network security.
• TekiocoreStrategic or Co-development PartnerRetail solutions partner and solution integrator for retail operations, acquired into the group.
• One TeamcoreStrategic or Co-development PartnerAutodesk Platinum Partner specializing in BIM, CAD, GIS and document management solutions.
• BitdefendermajorTechnology or IntegrationEndpoint protection and cybersecurity solutions.
• CohesitymajorTechnology or IntegrationData management and backup solutions.
• HCLmajorTechnology or IntegrationEnterprise software and infrastructure solutions.
• CyberoomajorTechnology or IntegrationItalian cybersecurity solutions provider.
• ArxivarminorChannel Partner/ Reseller/ DistributorDocument management and workflow solutions partner.
• Faq400minorChannel Partner/ Reseller/ DistributorIBM i solutions partner.
• GlobeminorChannel Partner/ Reseller/ DistributorBusiness solutions partner.
• Gruppo CMTminorChannel Partner/ Reseller/ DistributorRegional IT solutions partner.
• Medusa informaticaminorChannel Partner/ Reseller/ DistributorRegional IT solutions partner.
• Nav-LabminorChannel Partner/ Reseller/ DistributorNavigation and IT solutions partner.
• AssolombardaminorOthersIndustry association membership in Lombardy region.
• Confindustria BresciaminorOthersIndustry association membership in Brescia province.
• AssintelminorOthersItalian IT and digital services association.
• ClusitminorOthersItalian association for cybersecurity.
• CointacoreStrategic or Co-development PartnerAcquired July 2023. Specializes in software for distribution and aftermarket market. Incorporated into smeup BSA as of November 2025.
• ZerodcoreStrategic or Co-development PartnerAcquired April 2023. Document management, workflow, electronic invoicing and digitalization solutions. Incorporated into smeup BSA as of November 2024.
• SimeacoreStrategic or Co-development PartnerAcquired April 2023. Solutions in document management space. Part of smeup group.
• WisemajorStrategic or Co-development PartnerAcquired February 2023. Specializes in factory logistics and control system digitalization.
• Data DeacoreStrategic or Co-development PartnerAcquired December 2020. Transport and logistics software solutions. Incorporated into smeup BSA November 2023.
• IoTReadymajorStrategic or Co-development PartnerIoT device design and development company. Collaboration in IoT solutions space.
• Progetto 6minorStrategic or Co-development PartnerIT and Industry 4.0 partnership for digital transformation solutions.
• SH Sistemi LabmajorStrategic or Co-development PartnerAcquired March 2022. Systems and lab management solutions. Part of smeup group.
• Europe ConsultingmajorStrategic or Co-development PartnerAcquired December 2021, incorporated November 2023. Logistics and warehouse management for third-party logistics providers. Incorporated into smeup BSA.
• VM SistemimajorStrategic or Co-development PartnerAcquired September 2021. Software for distribution sector. Incorporated into smeup BSA as of November 2024.
• ArchiboxminorStrategic or Co-development PartnerAcquired June 2021. Document management solutions.
• ArchismallminorStrategic or Co-development PartnerAcquired June 2021. Small business document solutions.
• AsiminorStrategic or Co-development PartnerAcquired March 2021. Veneto region expansion.
• Sinte.sysminorStrategic or Co-development PartnerAcquired April 2019. Friuli Venezia Giulia region expansion.
• Soluzioni EdpminorStrategic or Co-development PartnerAcquired March 2019. Vercelli region, specializing in Microsoft Dynamics Nav and Business Central.
• RDS SoftwarecoreStrategic or Co-development PartnerAcquired July 2018. ERP software solutions for SME market.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Infor: Global vendor of industry-specific ERP and cloud applications (manufacturing, distribution, healthcare). Directly competes with Sme.UP's industry-tailored ERP (Panthera, Negoziando, DiTech) at the upper-mid-market and large-enterprise tiers.
• SAP: Global ERP incumbent serving large enterprises and mid-market with S/4HANA, Business One, and ByDesign. Sme.UP's GPA subsidiary is itself a SAP partner, illustrating SAP as both competitor (upper end) and enabler for Sme.UP.
• Microsoft Dynamics: Global ERP/CRM platform whose Dynamics 365 Business Central and Dynamics Nav are implemented in Italy by Sme.UP's Soluzioni EDP subsidiary. Represents the dominant platform threat above Sme.UP's own proprietary stack.

Direct peers

• TeamSystem: Leading Italian SaaS provider of accounting, ERP, HR, and business management software for SMEs and professionals. Direct competitor in the same Italian mid-market ERP and digitalization segment Sme.UP serves via RDS ERP and Panthera.
• Sage Group: Global provider of accounting, ERP, and HR software primarily to SMBs, with strong presence in Europe including Italy. Competes with Sme.UP's RDS ERP and accounting/HR modules in the lower-mid market.
• Reply: Italian-headquartered IT consulting and systems integrator delivering enterprise applications, cloud, and digital transformation to industrial and enterprise clients across Europe. Overlaps with Sme.UP's Microsoft/IBM-based implementation and managed services.
• Dedagroup: Italian IT services and software company specializing in vertical solutions for fashion, retail, manufacturing, and finance. Comparable Italian mid-market ERP/custom-software mix and industry-specific value proposition.
• Var Group (Sesa): Italian IT services and software group owned by Sesa, offering ERP, cloud, cybersecurity, and managed services to industrial and SMB customers. Closely comparable in offering breadth (software + infrastructure) and Italian mid-market focus.
• Zucchetti Group: Italy's largest domestic software house, providing ERP, HR, and vertical business applications to Italian SMBs and mid-market companies with a comparable direct-sales + partner model. Zucchetti and Sme.UP compete head-to-head for Italian industrial ERP and payroll/HR deals.
• Engineering Group (Industries): Large Italian IT services group with vertical software, ERP, and digital transformation practices across manufacturing, finance, and PA. Comparable scale, vertical specialization, and end-to-end digital transformation positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries21 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sme.UP Group