FieldHub Inc
FieldHub Inc is a US-based SaaS company that provides a cloud-native, all-in-one ERP platform built specifically for security alarm dealers, fire integrators, and low-voltage contractors, unifying CRM, field service, inventory, RMR billing, and accounting.
- Company typePrivate
- Founded2008
- HeadquartersClaymont, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What FieldHub Inc does
FieldHub Inc is a private US SaaS company that builds a cloud-native, all-in-one ERP and business management platform purpose-built for security alarm dealers, fire integrators, and low-voltage contractors. The platform unifies CRM, sales and proposal management, field service operations (with native iOS and Android mobile apps for technicians), warehouse and inventory management, scheduling and dispatch, job costing, recurring billing and revenue recognition for recurring monthly revenue (RMR), full general ledger accounting (AR, AP, financial statements), and process/workflow management through a configurable FlowEngine engine. The underlying technology is built on PostgreSQL with Kubernetes deployment automation hosted on IBM Cloud, with public API, ODBC, and webhook access for extensibility and a no-code workflow connector via n8n.
The company serves a vertical-specific go-to-market organized around three primary segments: security alarm dealers (alarm monitoring and RMR billing), fire integrators (inspection, compliance, fire-systems lifecycle), and low-voltage contractors (project-based installations). GTM is sales-led with structured sandbox pilots ($495 for 30 days, credited toward implementation), a Standard tier for 20-200 users, and an Enterprise tier for 200-5,000+ users sold via direct and inside sales motions. Revenue is generated through SaaS subscriptions, professional services (legacy migration, implementation), and integrated payment processing (CardConnect and CSG Forte with merchant pricing starting at 2.7% plus $0.10 per transaction). FieldHub is headquartered in Claymont, Delaware (legal) with operations centered in the Washington, D.C. region, is founder-controlled by CEO Miles Fawcett, and has not disclosed any venture capital or private equity funding.
FieldHub Inc firmographics
Firmographics- Name
- FieldHub Inc
- Legal name
- FieldHub Inc
- Website
- https://fieldhub.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- FieldHub Inc is a US-based SaaS company that provides a cloud-native, all-in-one ERP platform built specifically for security alarm dealers, fire integrators, and low-voltage contractors, unifying CRM, field service, inventory, RMR billing, and accounting.
- Ownership category
- akta.pro rank
FieldHub Inc industry classification
Industry- Product category
- Security & Fire Integration ERP Software
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Services (8741)
- akta.pro primary industry
- Field Service CRM (Dispatch, Scheduling & Mobile Service) (HDAEAFAL)
- akta.pro secondary industries
- Field Services & Onsite Support (Dispatch/Break-Fix) (BPAEAJAE), Field Service Dispatch & Remote Troubleshooting (BPAAACAG)
Keywords
Where FieldHub Inc is headquartered
LocationHeadquarters
- HQ city
- Claymont
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
FieldHub Inc business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- SaaS Subscription: Monthly or annual subscription-based software licensing with tiered pricing (Standard for 20-200 users, Enterprise for 200-5,000+ users). All system modules included in basic pricing with no additional surcharges for core features like scheduling.
- Sandbox Pilot Program: $495 one-time fee for 30-day pilot program, credited toward implementation costs if customer proceeds. Covers dedicated environment, project manager time, and training resources.
- Legacy Migration Services: Standard and Enhanced Legacy Migration options available for migration from industry ERP software like Sedona Office and Alarm Biller. Enhanced migration includes additional test migrations and data types.
- Payment Processing: Integrated credit card and ACH processing through partners like CardConnect and CSG Forte. FieldHub offers competitive merchant services pricing starting at 2.7% and $0.10 per transaction.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Standard Tier - For companies with 20-200 users |
| Subscription | Annual | Enterprise Tier - For companies with 200 to 5,000+ users |
| One time/ perpetual license | Pay-as-you-go | Sandbox Pilot - 30-day evaluation program |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels8 records
FieldHub Inc product offering
Product offeringCore offering
FieldHub Inc provides a cloud-based all-in-one SaaS platform that integrates CRM, field service management, inventory control, recurring revenue (RMR) billing and recognition, general ledger accounting, and process/workflow management for security alarm dealers, fire integrators, and low-voltage contractors. The platform includes native iOS and Android mobile applications for field technicians, a customer portal, and a public API with webhook event notifications, replacing disconnected tools and legacy ERPs such as Sedona Office, Alarm Biller, and DICE with a single integrated system.
Product overview
FieldHub is a cloud-native all-in-one SaaS platform specifically designed for security alarm dealers, fire integrators, and low-voltage contractors. The platform operates as a unified system with interconnected modules: the core All-in-One Platform serves as the foundation, supported by CRM for account management, General Ledger Accounting for financials, Field Technician Mobile App (native iOS and Android) for field operations, Scheduling & Dispatch for workforce management, Customer Portal for client self-service, Job Costing for project profitability, Recurring Billing Automation for RMR management, Time Tracking and Payroll, Warehouse & Inventory Management, and API/ODBC Access for integrations. Additional modules include Process and Workflow Management, Sales & Proposal Management, and an Enterprise Tier for large organizations. The platform replaces disconnected tools with one integrated system, automating recurring revenue (RMR) billing and recognition while providing real-time visibility across sales, operations, inventory, and accounting.
Differentiator
Problem solved
Functional benefit
Products and services
- FieldHub All-in-One Platform Cloud-based all-in-one ERP and business management platform that consolidates CRM, field service management, inventory, recurring revenue (RMR) billing and recognition, and full accounting into a single system for security alarm dealers, fire integrators, and low-voltage contractors.
- Field Technician Mobile App Native iOS and Android mobile application for field technicians that provides offline-capable time tracking, work order management, material tracking with barcode scanning, and real-time synchronization with the cloud platform.
- Scheduling and Dispatch Scheduling and dispatch module offering an intuitive calendar view for tracking technician location and assignment, drag-and-drop work order management, configurable views by job type or location, and real-time technician status updates with geo-stamping.
- Customer Portal
Quantifiable outcome
- Safe Side Security estimates $10,000 day-one savings and $10,000 annual savings by eliminating servers and software licenses
- +3 more outcomes
Companies that use FieldHub Inc
Customer profileNamed customers16 records
Segments3 records
Ideal customer profiles2 records
FieldHub Inc technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration19 records
Feature6 records
FieldHub Inc partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and flagship.
- Rapid Response MonitoringcoreRapid Response operates two bicoastal hardened Command Centers with 24/7/365 staffing. Integration streamlines subscriber account creation and ongoing management for security systems dealers.
- Becklar Monitoring (AvantGuard)coreBecklar is North America's largest Connected Safety Monitoring platform. Integration allows dealers to handle central station actions including creating accounts, placing systems on/off test, and activating/deactivating systems without leaving FieldHub.
- Affiliated MonitoringcoreFieldHub integrates with Affiliated Monitoring's nationwide live agent life safety monitoring services. The partnership enables seamless creation and management of monitored subscriber accounts directly within FieldHub's platform, reducing duplicate data entry and streamlining dealer workflows.
- CSG FortecoreCSG Forte provides digital payment processing and was named Best Performing Gateway by The Strawhecker Group. Partnership offers FieldHub customers competitive payment processing with automatic credit card updates and account owner authentication.
- AllegionflagshipAllegion (NYSE: ALLE) is a leading global security products and solutions provider. Strategic alliance provides Allegion integrators with FieldHub as a best-of-breed platform for managing their businesses. Mark Vigren, Allegion VP of Channel Led Business, called it another way Allegion supports integrators with technologies and practices.
- CardConnect (Fiserv)coreCardConnect is a payments platform providing credit card merchant processing and ACH transactions. Acquired by First Data in 2017 and now part of Fiserv. Offers PCI-compliant vaulting of sensitive financial information.
- Vivid CPM / Astute FinancialcoreAstute Financial is a FieldHub Certified Consultant providing Vivid Reports CPM for flexible financial statement reporting and general ledger analytics. Delivers customizable reports including balance sheets, income statements, and cash flow statements directly in Microsoft Excel.
- IBMcoreIBM partnership provides seamless integrated infrastructure services backed by IBM's commitment to innovation and exceptional support. World-class infrastructure for FieldHub's cloud platform.
Scale indicators3 records
Recent moves7 records
Expansion highlights6 records
FieldHub Inc competitors and assessment
Company assessmentDirect peers
- Sedona Office: Sedona Office is a long-standing ERP and accounting platform purpose-built for security alarm dealers and low-voltage contractors. FieldHub's own legacy migration offering explicitly targets Sedona customers, making it the closest direct competitor in the same vertical with overlapping CRM, RMR, and accounting functionality.
- Alarm Biller: Alarm Biller provides alarm billing, accounting, and recurring revenue management software for security dealers. It is one of the legacy systems FieldHub directly offers migration services from, serving the same core buyer (security alarm dealer) with billing and RMR-focused functionality.
- DICE Corporation: DICE Corporation provides integrated software, central station, and billing solutions for security and alarm dealers, including accounting and service management modules. It overlaps directly with FieldHub's CRM, accounting, and central station integration capabilities for the same security integrator customer base.
- WeSuite: WeSuite is sales management software specifically designed for security technology providers, with CRM, quote-to-booking, and proposal management capabilities. It is integrated with FieldHub (not competitive end-to-end), but addresses the sales workflow portion of the same security integrator buyer.
Broad incumbents
- ServiceTitan: ServiceTitan is a large-scale field service management platform serving trades contractors including HVAC, plumbing, and electrical. While it serves a broader trades market than FieldHub's narrow security/fire focus, it competes for the field service, scheduling, and accounting workflows that FieldHub also covers.
- Jobber: Jobber is a cloud-based field service management platform targeting small and mid-sized service businesses. While not security-vertical specific, it offers comparable CRM, scheduling, invoicing, and customer management features that compete for the same field service contractor budget.
- Microsoft Dynamics 365 Field Service: Dynamics 365 Field Service is a horizontal enterprise field service solution from Microsoft with scheduling, dispatch, and work order management. Larger enterprise security integrators may evaluate it as a broader-platform alternative to FieldHub's vertical-specific offering.
- Salesforce Field Service: Salesforce Field Service is the field service extension of the Salesforce CRM platform, offering scheduling, dispatch, and mobile workforce management. As a horizontal incumbent, it competes for enterprise security and fire integrators seeking a broader CRM-plus-field-service stack.
- Alarm.com (for service providers): Alarm.com provides connected security and smart home platforms primarily to end-users, but also offers dealer-facing operational tools. As a much larger player in the security ecosystem, it represents both a partner channel and a competitive threat for security dealer software platforms like FieldHub.
Emerging players
- Connecteam: Connecteam is an employee management and field operations app targeting deskless workforces with scheduling, time tracking, and communication tools. It overlaps with FieldHub's mobile time tracking and technician coordination features but lacks deep accounting and RMR functionality.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights4 records
Customer concentration
FieldHub Inc social profiles
Digital presenceFieldHub Inc compliance and trust
Trust signalCompliance1 record
FieldHub Inc financial estimates
Financial estimateRevenue estimate
Valuation estimate
FieldHub Inc leadership team
Management profileNumber of profiles
Profiles3 records
FieldHub Inc funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
FieldHub Inc M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about FieldHub Inc
What does FieldHub Inc do?
FieldHub Inc provides a cloud-based all-in-one SaaS platform that integrates CRM, field service management, inventory control, recurring revenue (RMR) billing and recognition, general ledger accounting, and process/workflow management for security alarm dealers, fire integrators, and low-voltage contractors. The platform includes native iOS and Android mobile applications for field technicians, a customer portal, and a public API with webhook event notifications, replacing disconnected tools and legacy ERPs such as Sedona Office, Alarm Biller, and DICE with a single integrated system.
Is FieldHub Inc a public or private company?
FieldHub Inc is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was FieldHub Inc founded?
FieldHub Inc was founded in 2008. It employs 11 to 50 people.
Where is FieldHub Inc based?
FieldHub Inc is headquartered in Claymont, United States, in the North America region.
How does FieldHub Inc make money?
Four revenue lines are on record. SaaS Subscription is the primary driver. The others are sandbox Pilot Program, legacy Migration Services and payment Processing.
Who are FieldHub Inc's main competitors?
Direct peers on record are Sedona Office, Alarm Biller, DICE Corporation and WeSuite. Broad incumbents are ServiceTitan, Jobber, Microsoft Dynamics 365 Field Service, Salesforce Field Service and Alarm.com (for service providers). Connecteam is listed as an emerging player.
Does FieldHub Inc have an API?
Yes. FieldHub offers a public API that enables custom integrations with existing tools and platforms. The system includes a webhook system that sends real-time event notifications to any configured endpoint — including new customers, invoice changes, work order updates, and more. Build custom integrations with existing tools or connect to any platform that accepts webhooks, no polling required. API and ODBC access enables advanced reporting, automation, and seamless integration with a wide array of business systems. Developer documentation is at fieldhub.com/integrations.
What industry is FieldHub Inc in?
FieldHub Inc's product category is Security & Fire Integration ERP Software. Its primary akta.pro industry code is HDAEAFAL, Field Service CRM (Dispatch, Scheduling & Mobile Service), with a secondary code of BPAEAJAE, Field Services & Onsite Support (Dispatch/Break-Fix). Its NAICS code is 54151 and its SIC code is 7370.