What ServiceBridge does

ServiceBridge is a Chicago-based B2B SaaS provider of field service management software, founded in 2010, targeting franchise and multi-location service businesses as well as fleet and field service companies operating mobile workforces. The platform automates scheduling across multiple time zones, logs FMCSA Hours of Service compliance, facilitates real-time communication between dispatchers and field workers, and integrates with GPS Insight for real-time fleet tracking and ETA management.

The core product is a subscription-based field service operations management platform whose technical differentiation centers on multi-timezone scheduling automation, FMCSA Hours of Service compliance logging, GPS-enabled dispatch and tracking, and real-time dispatcher-to-worker communication. The company claims its proper time-zone management can reduce fuel and operations costs by 20-30% annually and improve customer satisfaction through accurate ETAs. Pricing is not publicly disclosed, and the platform is delivered via direct sales and self-serve adoption through the company website with a stated global distribution scope.

ServiceBridge employs 11-50 people, operates from Chicago, and markets primarily through content published on its own blog and in industry publications. It is a private, for-profit company with no disclosed funding history, no management team information in the source material, no patents, awards, or certifications, and no AI/ML capability claims. Source data does not include revenue figures, headcount trends, or customer logos, leaving scale, growth, and concentration profile largely unobservable.

Name

ServiceBridge

Website

https://servicebridge.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

ServiceBridge is a Chicago-based SaaS provider of field service management software for franchise, multi-location, and fleet service businesses, offering multi-timezone scheduling, FMCSA compliance logging, real-time communication, and GPS fleet tracking integrations.

Ownership category

akta.pro rank

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Fleet and Field Service Management Platform: ServiceBridge generates revenue through a subscription-based SaaS model providing fleet tracking, scheduling, compliance logging, and communication tools to fleet and field service companies. The platform is positioned as an operational efficiency solution.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

ServiceBridge provides a B2B SaaS field service management platform that helps fleet and field service companies coordinate operations across multiple time zones. The platform combines automated scheduling, FMCSA Hours of Service compliance logging, real-time dispatcher-to-field-worker communication, and an integration with GPS Insight for real-time GPS tracking and ETA management.

Product overview

ServiceBridge is a unified field service management platform designed for fleet and field service companies. The platform provides automated scheduling, compliance logging, and real-time communication capabilities to help manage operations across multiple time zones. The platform integrates with GPS Insight for real-time fleet tracking functionality.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Proper time zone management can reduce fuel and operations costs by 20-30% annually
• +1 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature5 records

Partnerships

One partnership is on record.

• GPS InsightcoreTechnology or IntegrationServiceBridge integrates with GPS Insight platform to provide comprehensive fleet tracking capabilities. This partnership enables combined functionality for fleet and field service companies, with ServiceBridge handling scheduling, compliance logging, and communication while GPS Insight provides real-time GPS tracking. The integration is positioned as complementary, with both platforms addressing different aspects of fleet operations management.

Recent moves4 records

Expansion highlights3 records

Direct peers

• ServiceTitan: Leading field service management SaaS for commercial and residential service businesses. Comparable because it targets the same field-service customer base with scheduling, dispatch, and operations management, though it is far larger and better capitalized.
• Fleetio: Fleet operations and maintenance management SaaS for fleet operators of various sizes. Comparable because it serves the same fleet operations buyer with subscription-based management software addressing scheduling, compliance, and asset workflows.
• Jobber: Field service management software for small and mid-sized service businesses including scheduling, dispatch, and customer communication. Comparable as a direct FSM SaaS competitor, though its primary focus is residential/trade services rather than multi-region fleet operations.
• ServiceTrade: Commercial service business management platform with scheduling, dispatch, and field service operations tools. Comparable as a direct FSM peer focused on commercial service contractors with mobile workforces.
• ServiceMax (PTC): Field service management platform (now part of PTC) for asset-intensive and field service operations. Comparable because it offers scheduling, dispatch, and field workforce management to industrial and service operators with mobile teams.

Broad incumbents

• Samsara: Connected operations platform combining fleet telematics, compliance (HOS), GPS tracking, and workforce coordination. Comparable because it sells to the same fleet/field service buyers with overlapping scheduling, compliance, and tracking features at much greater scale.
• Geotab: Major fleet management and telematics platform used by commercial fleets for GPS tracking, compliance, and driver behavior. Comparable because it competes for fleet operator budgets with tracking and compliance capabilities that overlap ServiceBridge's GPS Insight-enabled features.
• Verizon Connect: Enterprise fleet and asset management platform with GPS tracking, dispatch, and compliance tools. Comparable as a broad incumbent selling fleet operations software to mid-market and enterprise customers similar to ServiceBridge's target base.
• Azuga (Bridgestone): GPS fleet tracking and driver management platform owned by Bridgestone, serving SMB and mid-market fleets with telematics and compliance tools. Comparable as a broad incumbent competing for the same fleet operator wallet with overlapping tracking and compliance features.

Emerging players

• GPS Insight: Fleet tracking and management platform that is ServiceBridge's stated integration partner. Comparable as an adjacent fleet-tracking player and ecosystem participant that could expand into scheduling/compliance and compete directly with ServiceBridge.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/servicebridge
• Facebookfacebook.com/servicebridge
• LinkedInlinkedin.com/company/servicebridge

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ServiceBridge