Home Warranty of America

What Home Warranty of America does

Home Warranty of America (HWA), legally HWA Home Warranty, Inc. and operating under parent Rely Home, Inc. since June 2026, is a U.S. home warranty provider that issues annual service contracts covering the repair and replacement of household appliances and home systems due to normal wear and tear. The company serves three primary customer segments: existing homeowners seeking budget protection from unexpected repairs, home buyers and sellers transacting real estate, and real estate professionals who bundle warranty coverage into their service offering. Founded in 1996-1997, HWA operates across all 50 U.S. states through a wholly-owned subsidiary (Home Service Club of California, Inc.) and a nationwide network of licensed, certified service contractors, with corporate offices in Buffalo Grove, Illinois and Edison, New Jersey.

HWA's product portfolio centers on two subscription plans: the Premier Plan (from $46.08/month) covering essential appliances and systems including HVAC, plumbing, washer/dryer, refrigerator, dishwasher, and garage door systems; and the Premier Plus Plan (from $59.92/month) extending coverage to AC systems and 30+ additional items. Optional add-on modules cover septic systems, pool/spa, well pump, and second refrigerators. Specialized Real Estate Plans provide free seller listing coverage (up to six months, excluding CA and FL) and buyer protection options during home transactions. The technology backbone consists of a multi-tenant customer portal for self-service claims, account management, and plan purchases (my.hwahomewarranty.com), a dedicated vendor portal for service contractors (vendor.hwahomewarranty.com, hwaclaims.com), and standardized contract terms with state-specific variations.

HWA's revenue model is subscription-based recurring premiums supplemented by per-visit trade call fees (starting at $75) and add-on coverage charges. Distribution runs through direct-to-consumer online and inside sales channels, a partner channel embedded in real estate transaction workflows, and a contractor network that fulfills claims. Multi-channel marketing emphasizes a content library (Learning Center with video series and educational content), social media engagement, and third-party validation including Forbes Advisor rankings and National Home Service Contract Association membership. Following the 2026 acquisition by Rely Home, Inc., HWA operates alongside sister brands Choice Home Warranty, The Home Service Club, and Lineguard Solutions under a unified multi-brand platform.

Name

Home Warranty of America

Legal name

HWA Home Warranty, Inc.

Website

https://hwahomewarranty.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

251–500 employees

Short description

Home Warranty of America offers subscription-based home warranty service contracts covering repair and replacement of appliances and home systems for homeowners, buyers, sellers, and real estate professionals across all 50 U.S. states, operating as a brand under Rely Home, Inc.

Ownership category

akta.pro rank

Product category

Home Warranty Services

NAICS

Home and Garden Equipment and Appliance Repair and Maintenance (81141), Appliance Repair and Maintenance (811412)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Home Warranty / Residential Service Contracts (Systems & Appliances) (FSAJALAG)

akta.pro secondary industry

Appliance & Major Home Equipment Protection Plans (FSAJALAI)

Keywords

• Home warranty plans
• Service contracts
• Appliance coverage
• Home systems protection
• Warranty subscription

Headquarters

HQ city

Buffalo Grove

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Home Warranty Subscription Plans: Annual service contracts providing repair and replacement coverage for home appliances and systems due to normal wear and tear. Customers pay monthly or annual premiums plus a trade call fee per service visit.
2. Real Estate Transaction Plans: Home warranty plans for home buyers and sellers, including free listing coverage for sellers during the listing period and buyer coverage during transactions.
3. Additional Coverage Options: Optional add-on coverage for items such as septic systems, pool/spa, well pump, and second refrigerators available for additional premium.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Home Warranty of America sells annual home warranty service contracts that cover the repair or replacement of household appliances and mechanical systems (e.g., refrigerator, washer/dryer, dishwasher, AC, heating, plumbing, electrical, garage door) due to normal wear and tear. Core plans include the Premier Plan (basic, from $46.08/month), the Premier Plus Plan (comprehensive, from $59.92/month, adding AC and 30+ items), and Real Estate Plans for home buyers and sellers (including free seller listing coverage). Customers pay a monthly/annual premium plus a per-visit Trade Call Fee, with all plans backed by a 30-day money-back guarantee and serviced through a nationwide network of certified contractors.

Product overview

Home Warranty of America (HWA) offers a portfolio of home warranty service contracts covering the repair and replacement of household appliances and mechanical systems due to normal wear and tear. The core product lineup consists of two main homeowner plans: the Premier Plan (basic protection starting at $46.08/month) and the Premier Plus Plan (comprehensive coverage at $59.92/month, covering 30+ additional items including AC systems). HWA also provides specialized Real Estate Plans for home buyers and sellers, which include free seller listing coverage and buyer protection options. Additional customization is available through optional add-on coverage modules including Septic Systems, Pool/Spa, Well Pump, and Second Refrigerator coverage. The company protects over 120 items in the home and serves customers across all 50 U.S. states through a network of certified service contractors.

Differentiator

Problem solved

Functional benefit

Products and services

• Premier Plan

Quantifiable outcome

• Over 61% of claims submitted digitally
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Rely HomeflagshipStrategic or Co-development Partner · 10 June 2026Home Warranty of America operates as a brand under Rely Home, Inc., a nationwide home warranty provider. Rely Home's portfolio includes Choice Home Warranty, Home Warranty of America, The Home Service Club, and Lineguard Solutions. The company continues expansion across all 50 U.S. states under Rely Home's leadership.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• First American Home Warranty: Established home warranty provider backed by First American Financial, distributing heavily through real estate professionals and direct-to-consumer. Closely comparable to HWA on customer segments (buyers/sellers, homeowners) and real estate channel-led GTM, with a similar product structure (tiered plans with add-ons).
• American Home Shield: Largest U.S. home warranty provider (backed by Frontdoor) covering appliances, systems, and add-ons with nationwide contractor network. Competes with HWA on the same product category (appliance/system service contracts) but with materially larger scale, brand recognition, and channel investments.

Direct peers

• Old Republic Home Protection: Major home warranty carrier offering service contracts across all 50 states with tiered plans and add-ons. Directly comparable product, geographic footprint, and contractor-delivered repair/replacement model; competes for similar agents and direct customers.
• Cinch Home Services: Direct-to-consumer home warranty brand offering appliance and system service contracts with bundled HVAC, plumbing, and electrical coverage. Comparable subscription model, plan structure, and contractor network; competes for the same homeowner and real-estate-transaction customers.
• Liberty Home Guard: Nationwide home warranty provider with tiered plans (Basic, Total, Platinum), 24/7 claims, and an extensive add-on catalog. Directly competes with HWA on price-sensitive shoppers and real estate professionals; similar revenue model and product breadth.
• 2-10 Home Buyers Warranty: Long-standing home warranty provider (founded 1980s) with deep penetration in real estate channels (new construction and resale). Comparable to HWA in real-estate-channel-led distribution, builder partnerships, and subscription-based service contracts for appliances and systems.
• Choice Home Warranty: Direct sister brand under Rely Home, Inc. alongside HWA, offering near-identical home warranty service contracts (appliance and system protection, subscription plans, real estate channel). Operates across overlapping geographies and customer segments, making it the closest functional peer.
• The Home Service Club: Sister brand under Rely Home alongside HWA, offering appliance and home system protection plans. Comparable coverage scope, target customers, and GTM; competes within the same real estate professional network and direct consumer channel.
• America's Preferred Home Warranty: Mid-tier home warranty provider offering appliance and system service contracts through direct-to-consumer and real estate channels. Comparable in plan structure and add-on modules; operates in the same price band as HWA's Premier plans.

Regional players

• Landmark Home Warranty: Home warranty carrier operating in select U.S. states with comparable subscription plans, real estate agent partnerships, and contractor network. Comparable on product and revenue model but with a narrower geographic footprint than HWA's 50-state Rely Home reach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/hwahomewarranty
• Facebookfacebook.com/hwahomewarranty
• LinkedInlinkedin.com/company/51964

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Home Warranty of America