e3 Diagnostics
e3 Diagnostics is the US distribution and service arm of Danish conglomerate Demant, distributing and servicing audiometric, vestibular, vision-screening, and VR-rehabilitation equipment from brands such as Interacoustics, Grason-Stadler, MAICO, MedRx, and Vivosonic through 19 regional offices, serving audiology clinics, schools, occupational health programs, and rehabilitation centers.
- Company typePrivate
- Founded2013
- HeadquartersArlington Heights, United States
- Headcount101–250
- GTM typeB2B
- OfferingHardware or Manufacturing
What e3 Diagnostics does
e3 Diagnostics, Inc. is an Illinois-incorporated US distributor and service provider of audiometric and vestibular diagnostic equipment, operating as the United States distribution arm of Danish hearing-healthcare conglomerate Demant. Founded in 2013 and headquartered in Arlington Heights, Illinois, the company distributes an approximately 149-SKU portfolio spanning clinical and screening audiometers, tympanometers, OAE systems, ABR/AEP systems, VNG/vestibular and rotary-chair systems, hearing instrument test chambers, real-ear measurement systems, sound isolation rooms, vision screeners, spirometers, 3D ear-impression scanners, and Virtualis virtual-reality rehabilitation platforms. Manufacturers represented include Interacoustics, MAICO, Grason-Stadler, MedRx, Vivosonic, Audioscan, plusoptiX, 3Shape, Eckel, Tremetrics, and Depisteo. The company’s product details describe hardware with embedded signal-processing algorithms (notably the SOAP Kalman noise-reduction algorithm in the Vivosonic ABR platform, infrared video-based vestibular analysis in VisualEyes 525, and the ACT speech-in-noise test), and integrates with clinical data systems including Noah, OtoAccess, EMR/HL7, TIMS, Sycle, Blueprint OMS, and HiTrack.
Revenue is generated through four streams: capital equipment sales, post-sale calibration/repair/preventative maintenance services, financing arranged through Ascentium Capital (up to $2M per customer), and recurring supplies sold through the Mye3Shop e-commerce storefront. The company reaches customers via a nationwide US network of 19 wholly-owned regional subsidiary offices operating under retained legacy brand names, complemented by inside-sales quote requests through e3diagnostics.com and an OccHealth sub-brand targeting occupational hearing-conservation compliance. Customers are predominantly SMB clinical operators — audiology clinics, hearing aid dispensers, school nurses, occupational health programs, and physical therapy/rehabilitation centers — across the United States.
e3 Diagnostics firmographics
Firmographics- Name
- e3 Diagnostics
- Legal name
- e3 Diagnostics, Inc.
- Website
- https://e3diagnostics.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- e3 Diagnostics is the US distribution and service arm of Danish conglomerate Demant, distributing and servicing audiometric, vestibular, vision-screening, and VR-rehabilitation equipment from brands such as Interacoustics, Grason-Stadler, MAICO, MedRx, and Vivosonic through 19 regional offices, serving audiology clinics, schools, occupational health programs, and rehabilitation centers.
- Ownership category
- akta.pro rank
e3 Diagnostics industry classification
Industry- Product category
- Audiometric and Vestibular Diagnostic Equipment
- NAICS
- Electronic and Precision Equipment Repair and Maintenance (8112), Electronic and Precision Equipment Repair and Maintenance (811210)
- SIC
- Instruments For Meas & Testing Of Electricity & Elec Signals (3825)
- akta.pro primary industry
- Calibration Services & Standards (Calibration labs, reference standards, traceability services) (IMAGAFAH)
- akta.pro secondary industry
- Metrology, Calibration & Testing Equipment (Balances, pH/DO, Standards) (HLAGAIAL)
Keywords
Where e3 Diagnostics is headquartered
LocationHeadquarters
- HQ city
- Arlington Heights
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
e3 Diagnostics business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Operations, Personnel, Marketing or Sales, Supply Chain, Infrastructure
Revenue model
- Equipment Sales: Sale of diagnostic equipment including audiometers, tympanometers, OAE systems, ABR systems, VNG equipment, hearing instrument test boxes, vision screeners, and related devices from manufacturers such as Interacoustics, MAICO, Grason-Stadler, MedRx, Vivosonic, Audioscan, and others.
- Service and Maintenance: Calibration, repair, and preventative maintenance services for diagnostic equipment. Expert technicians provide on-site and remote services to ensure equipment accuracy, reliability, and compliance.
- Financing Services: Partnership with Ascentium Capital to provide equipment financing and leasing up to $2 million, application-only financing up to $400,000, with $0 down and low introductory payment options.
- Supplies: Sale of consumable supplies including eartips, electrodes, printer paper, and accessories from leading manufacturers through the Mye3Shop online store.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Equipment Financing through Ascentium Capital |
| Other | Monthly | Promotional Financing |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
e3 Diagnostics product offering
Product offeringCore offering
e3 Diagnostics distributes hearing and balance diagnostic equipment (audiometers, tympanometers, OAE, ABR/AEP, VNG/vestibular systems, hearing instrument test boxes, vision screeners, spirometers, VR rehabilitation systems) from leading manufacturers, and provides lifecycle calibration, repair, and preventative maintenance services through a nationwide network of local offices. Revenue comes from equipment sales, professional service fees, consumable supplies via the Mye3Shop online store, and equipment financing arranged through Ascentium Capital.
Product overview
e3 Diagnostics is a national distributor and service provider of audiometric and vestibular diagnostic equipment, offering an extensive portfolio of products from multiple manufacturers. The core product line includes clinical and screening audiometers (Interacoustics Equinox Evo, MAICO MA 42/25, MedRx AWRC/AVANT series, Grason-Stadler AudioStar Pro/AudioSol/Pello), OAE systems (Grason-Stadler Corti, Interacoustics Titan, Vivosonic Integrity), tympanometers (MAICO easyTymp, Interacoustics Titan IMP), VNG/vestibular systems (Interacoustics VisualEyes 525, Orion rotary chairs, VORTEQ), ABR/AEP systems (Vivosonic Integrity V500, Interacoustics Eclipse), and hearing instrument test chambers (MedRx AVANT HIT+). The company also distributes vision screeners (plusoptiX), VR rehabilitation systems (Virtualis MotionVR/StaticVR/BalanceVR/PhysioVR), ear impression scanners (3Shape A3), spirometers (Depisteo), and sound isolation rooms (Eckel). Key software integrations include Noah, OtoAccess, EMR/HL7, and practice management systems. The ACT (Audible Contrast Threshold) test represents a notable AI-powered diagnostic capability. Accessories include keyboards (Interacoustics Touch Keyboard, Audiometer Keyboard) and supplies available through Mye3Shop. Beyond product sales, services include calibration, repair, and preventative maintenance.
Differentiator
Problem solved
Functional benefit
Brands
- Mye3Shop: Online supplies store for audiology consumables including eartips, electrodes, printer paper, and other supplies from leading manufacturers.
- OccHealth
- Virtualis
Products and services
- Interacoustics Equinox Evo Clinical Audiometer Modular 2-channel clinical audiometer for comprehensive audiometry testing across all ages. Combines PC-based and standalone capabilities with Noah, OtoAccess, and EMR/HL7 integration. Sold to audiology clinics.
- Interacoustics Affinity Compact Audiometry/REM System Modular all-in-one system offering audiometry, real ear measurements, visible speech mapping, and hearing instrument testing. Available in four configurations with upgrade capability; now includes ACT test. Sold to audiology and hearing aid dispensing practices.
- MAICO MA 42 Portable Audiometer Lightweight two-channel portable audiometer with master hearing aid capabilities, performing air, bone, speech, and free field audiometric testing with high-resolution color LCD display. Sold to clinics and occupational health programs.
- plusoptiX Vision Screener S20 Fast, lightweight, portable vision screener for individuals from 5 months to adults using binocular infrared photo retinoscopy with 54 LED illumination. Features EMR interface, WLAN, and 7-inch touchscreen. Sold to pediatric practices, schools, and vision screening programs.
- Virtualis MotionVR Rehabilitation System 360-degree moving dynamic force plate with integrated virtual reality for Computerized Dynamic Posturography and rehabilitation. Features dual XL force plates, weight distribution monitoring, and immersive VR rehabilitation programs. Sold to physical therapy and vestibular rehabilitation centers.
- Vivosonic Integrity V500 ABR/AEP System Wireless ABR/AEP system with patented SOAP Kalman Noise Handling algorithm. Supports ABR Diagnostic, ABR Screening, Cortical AEP, ASSR, DPOAE, and TEOAE testing. Up to 30 ft wireless range with portable patient module. Sold to audiology clinics and newborn screening programs.
- Audioscan Verifit2 Hearing Instrument Test System Industry's only binaural test box with simultaneous binaural REM. Features Speechmap guided workflow, ProbeGUIDE software-assisted probe tube placement, VerifitLINK direct manufacturer software interface, and wideband measurement to 12.5 kHz. Sold to hearing aid dispensers and audiologists.
- Interacoustics VisualEyes 525 VNG System Advanced VNG (videonystagmography) system for assessing peripheral and central vestibular pathways. Supports VNG, vHIT, DVA, AHR, GST, positional/Dix-Hallpike testing, rotary chair, and oculomotor assessments. Sold to vestibular testing clinics.
- Tremetrics RA660 Group Audiometer Group audiometer testing up to 8 people simultaneously for hearing conservation programs. Features built-in Bio-Acoustic Simulator and optional real-time octave band monitor for OSHA/ANSI compliance. Sold to occupational health providers.
- Eckel Audiology Sound Isolation Rooms Premium sound isolation rooms with single or double wall construction. Feature 4-inch thick panels, Cam-Lock or H-Batten systems, RF shielding options, and clinical jack panels. Sold to audiology clinics as the gold standard for testing environments.
- Depisteo Spirolyser Q13 Spirometer Spirometer with Fleisch type digital pneumotachograph for 25+ years. Tests include slow/forced vital capacity and maximum voluntary ventilation. USB powered with 2-year warranty. Sold to occupational health and primary care providers.
- 3Shape A3 Ear Impression Scanner 3D ear impression scanner capturing ear canals in 16 seconds. Reduces turnaround time by up to 33%. Features texture scan, 3-year warranty, free software upgrades, and STL/HPS output format. Sold to hearing aid dispensers and audiologists.
- ACT (Audible Contrast Threshold) Test Evidence-based diagnostic test measuring a person's ability to hear in noise, addressing the #1 issue for hearing aid users. Language-independent, takes ~2 minutes to perform, and integrates with hearing aid prescription workflows. Sold to audiologists and hearing aid dispensers as an add-on capability on compatible audiometers.
- Calibration, Repair & Preventative Maintenance Services Expert on-site and remote calibration, repair, and preventative maintenance services delivered by NASED-certified technicians to keep diagnostic equipment accurate, reliable, and compliant. Provided through e3's nationwide network of local offices.
- Mye3Shop Consumable Supplies Store Online store for consumable audiology supplies including eartips, electrodes, printer paper, and accessories from leading manufacturers. Free standard shipping on orders over $150. Sold to existing e3 customers and other audiology clinics.
- Virtualis VR Rehabilitation Platform (PhysioVR, StaticVR, BalanceVR) Family of VR-integrated rehabilitation systems (PhysioVR for physical therapy, StaticVR for static posturography, BalanceVR for balance/vestibular assessment) with 120+ customizable treatment modules and real-time customization. Sold to physical therapy and vestibular rehabilitation centers.
- Grason-Stadler AudioSol PC-Based Audiometer PC-based two-channel clinical audiometer powered by GSI Acuity software. Features 150+ word lists, pediatric-ready tools, teleaudiology interface, and configurable displays. Sold to audiology clinics.
- Grason-Stadler Pello Audiometer 1.5-channel mid-level audiometer for basic diagnostic evaluations. Features integrated wordlists, ACT test (on upgraded models), TEN Test, QuickSIN, and high-frequency audiometry options. Portable, stand-alone, and PC-enabled. Sold to audiology clinics.
Quantifiable outcome
- Reduced equipment downtime through local service presence
Companies that use e3 Diagnostics
Customer profileSegments6 records
Ideal customer profiles5 records
e3 Diagnostics technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability6 records
Feature3 records
e3 Diagnostics partnerships and signals
Strategic signalScale indicators3 records
Recent moves6 records
Expansion highlights5 records
e3 Diagnostics competitors and assessment
Company assessmentBroad incumbents
- Natus Medical: US-listed provider of neurodiagnostic, hearing, and balance assessment equipment. Comparable as a broad incumbent in adjacent diagnostic equipment categories (ABR, OAE, vestibular), competing for hospital and clinic purchasing decisions that overlap with e3's portfolio.
- Sonova: Swiss hearing healthcare conglomerate owning Phonak, Unitron, Hansaton, and Advanced Bionics. Comparable as a broad incumbent in the hearing healthcare value chain that competes with Demant and its subsidiaries for clinic relationships, equipment sales, and service contracts across the US.
- GN Group: Danish hearing healthcare group (ReSound, Beltone, Jabra). Comparable as a broad incumbent operating in hearing instruments, diagnostics, and audio solutions that competes for audiology clinic purchasing decisions alongside e3's distributed brands.
- WS Audiology: Hearing healthcare conglomerate formed from Widex and Sivantos (Signia). Comparable as a broad incumbent competing with Demant-affiliated brands in the US audiology equipment and hearing aid markets served by e3's distribution network.
Emerging players
- MedRx: US manufacturer of PC-based audiometers, REM systems, and hearing instrument test chambers (AVANT series, AWRC). Comparable as an equipment manufacturer whose products e3 distributes; competes for the same clinic upgrade decisions with overlapping ACT-test-capable offerings.
Direct peers
- Interacoustics: Danish manufacturer of audiometric, vestibular, and balance assessment equipment and a Demant subsidiary. Directly comparable as a product originator whose US market access is enabled through e3's distribution and service network; functions as both principal supplier and indirect channel peer.
- Grason-Stadler (GSI): US-based manufacturer of audiometers, tympanometers, OAE, and ABR systems, also a Demant subsidiary. Comparable as the principal whose equipment e3 distributes and services, and as a parallel Demant-affiliated entity operating in the same diagnostic categories.
- Avante Health Solutions: US-based medical equipment distributor providing new and refurbished equipment across multiple specialties including audiology. Comparable as a direct competitor in medical equipment distribution, with overlapping supply, financing, and service offerings for clinical end customers.
- Oaktree Products: US-based specialty distributor of audiology supplies, hearing aid accessories, and clinical tools. Comparable as a direct competitor in the consumables and supplies segment, serving overlapping audiology clinic customers via a similar online catalog model (analogous to e3's Mye3Shop).
- MAICO Diagnostics: US-headquartered manufacturer of audiometers, tympanometers, and screening devices. Comparable as a Demant-aligned manufacturer whose equipment e3 distributes; competes for the same audiology clinic purchasing decisions in the US market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
e3 Diagnostics social profiles
Digital presencee3 Diagnostics compliance and trust
Trust signalCompliance15 records
e3 Diagnostics financial estimates
Financial estimateRevenue estimate
Valuation estimate
e3 Diagnostics leadership team
Management profileNumber of profiles
e3 Diagnostics subsidiaries and ownership
Company hierarchySubsidiaries19 records
e3 Diagnostics funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
e3 Diagnostics M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about e3 Diagnostics
What does e3 Diagnostics do?
e3 Diagnostics distributes hearing and balance diagnostic equipment (audiometers, tympanometers, OAE, ABR/AEP, VNG/vestibular systems, hearing instrument test boxes, vision screeners, spirometers, VR rehabilitation systems) from leading manufacturers, and provides lifecycle calibration, repair, and preventative maintenance services through a nationwide network of local offices. Revenue comes from equipment sales, professional service fees, consumable supplies via the Mye3Shop online store, and equipment financing arranged through Ascentium Capital.
Is e3 Diagnostics a public or private company?
e3 Diagnostics is a private company. It is classified as corporate owned and is currently operating.
When was e3 Diagnostics founded?
e3 Diagnostics was founded in 2013. It employs 101 to 250 people.
Where is e3 Diagnostics based?
e3 Diagnostics is headquartered in Arlington Heights, United States, in the North America region.
How does e3 Diagnostics make money?
Four revenue lines are on record. Equipment Sales are the primary driver. The others are service and Maintenance, financing Services and supplies.
Who are e3 Diagnostics's main competitors?
Broad incumbents on record are Natus Medical, Sonova, GN Group and WS Audiology. MedRx is listed as an emerging player. Direct peers are Interacoustics, Grason-Stadler (GSI), Avante Health Solutions, Oaktree Products and MAICO Diagnostics.
Does e3 Diagnostics have an API?
No public API is recorded for e3 Diagnostics.
What industry is e3 Diagnostics in?
e3 Diagnostics's product category is Audiometric and Vestibular Diagnostic Equipment. Its primary akta.pro industry code is IMAGAFAH, Calibration Services & Standards (Calibration labs, reference standards, traceability services), with a secondary code of HLAGAIAL, Metrology, Calibration & Testing Equipment (Balances, pH/DO, Standards). Its NAICS code is 8112 and its SIC code is 3825.