Scribe Technology Solutions
- Company typePrivate
- Founded2001
- HeadquartersNaples, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Scribe Technology Solutions does
Scribe Technology Solutions (legally Scribe AI Corporation) is a private, US-based software company that operates an AI-powered workflow documentation and intelligence platform. Its core product, Scribe, automatically captures how work gets done across desktop and web applications and converts those captured workflows into step-by-step guides with screenshots, on-screen walkthroughs, and video outputs. The platform extends into workflow analytics through Scribe Optimize, which surfaces bottlenecks, redundancies, and AI-roadmap opportunities, and into the enterprise AI stack through Scribe Workflow AI, a Model Context Protocol (MCP) integration that supplies AI agents (Claude, ChatGPT, Copilot, Cursor) with real organizational workflow context.
The product is delivered via a freemium self-serve funnel at scribehow.com, a Pro Team annual subscription tier, and custom multi-year Enterprise contracts that include SSO, SCIM, advanced compliance, and dedicated support. Scribe Optimize is sold as a premium add-on. The platform is distributed through desktop applications (Windows, Mac), browser extensions (Chrome, Edge), and 100+ integrations spanning AI tools, ITSM, HRIS, CRM, LMS, ERP, and collaboration systems. The company holds SOC 2 Type II, HIPAA, FERPA, GDPR, and CCPA compliance certifications and offers automatic redaction of more than 150 PII, PHI, and PCI data categories.
Scribe serves a broad customer base of roughly 600,000 businesses and 6 million users, with 94% of Fortune 500 companies reportedly using the product. Named enterprise customers span insurance (New York Life), financial services (Northern Trust, LinkedIn), energy (TXNM Energy), manufacturing (Kubota), healthcare (Coronis Health), cloud infrastructure (DigitalOcean), and software (HubSpot, Intuit, T-Mobile, Intel, Okta, Thermo Fisher Scientific). GTM combines product-led growth with enterprise field sales and inside sales for mid-market, targeting AI & Automation teams, IT, Operations, Finance & Accounting, and HR & L&D functions. The company is headquartered in Naples, United States, employs 101-250 people, and is led by CEO Jennifer Renee Smith.
Scribe Technology Solutions firmographics
Firmographics- Name
- Scribe Technology Solutions
- Legal name
- Scribe AI Corporation
- Website
- https://scribe.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
Scribe Technology Solutions industry classification
Industry- Product category
- Workflow Documentation Software
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Workflow Automation & No-Code Collaboration (BPAMAMAK)
- akta.pro secondary industries
- Digital Process Automation (DPA) & Orchestration Suites (HDAEAHAF), Enterprise Work Management & Collaborative Workflow Platforms (HDAEAHAI), Prompt Engineering, Orchestration & LLMOps Tooling (HDAAACAD), Content Generation & Writing Assistance (copy, emails, reports) (HDAAADAG)
Keywords
Where Scribe Technology Solutions is headquartered
LocationHeadquarters
- HQ city
- Naples
- HQ country
- United States
- HQ region
- North America
Markets served
Scribe Technology Solutions business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations
Revenue model
- Subscription SaaS - Pro Tier: Annual subscription model for Pro Team accounts with per-seat or tiered pricing. Supports teams of various sizes with workflow capture, documentation generation, and sharing capabilities.
- Enterprise Subscription: Custom enterprise contracts for large organizations (5,000+ employees). Includes advanced features, SSO/SCIM integration, granular workspace controls, compliance certifications (SOC 2, HIPAA, FERPA, GDPR), and dedicated support.
- Scribe Optimize Add-on: Premium workflow intelligence and AI roadmap building capabilities, offered as an add-on to core subscription for organizations focused on AI transformation initiatives.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free/Individual tier for basic workflow documentation |
| Subscription | Annual | Pro Team subscription for growing teams |
| Subscription | Multi-year contract | Enterprise subscription for large organizations |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels9 records
Scribe Technology Solutions product offering
Product offeringCore offering
Scribe Technology Solutions operates an AI-powered workflow documentation and optimization platform that automatically captures how work gets done across applications, transforming institutional knowledge into structured, searchable documentation for teams and AI agents. The platform converts real workflow actions into step-by-step guides with screenshots, delivers workflow intelligence for bottleneck identification, and exposes workflow context to AI tools via MCP and API. It is sold to enterprises and individual users under subscription and freemium models.
Product overview
Scribe Technology Solutions offers a workflow documentation platform consisting of the core Scribe product with three main modules: Scribe Capture for automated workflow documentation, Scribe Optimize for AI-powered workflow intelligence and analytics, and Scribe Workflow AI for providing workflow context to enterprise AI agents. The platform also includes MCP and API integrations connecting to 100+ third-party tools across categories including AI assistants (Copilot, Claude, ChatGPT), LMS platforms, CRM/support systems, project management tools, and communication platforms. Desktop apps and browser extensions extend capture capabilities across desktop and web applications.
Differentiator
Problem solved
Functional benefit
Products and services
- Scribe The core workflow documentation platform that automatically captures how work gets done and creates step-by-step guides for teams and AI agents.
- Scribe Capture AI-powered workflow documentation feature that automatically captures processes, surfaces workflows teams run most often, and turns them into shareable guides with one click.
- Scribe Optimize AI-powered workflow intelligence module that analyzes workflows to surface bottlenecks, redundancies, and time drains, providing data-backed recommendations to improve processes and build AI roadmaps.
- Scribe Workflow AI Workflow context layer for enterprise AI that provides AI agents with understanding of how business actually runs, connecting workflow data to AI tools via MCP and API.
- Scribe Integrations, MCP, and API REST API, MCP server, and 100+ integrations that share workflow context with teams and AI tools including Copilot, Claude, ChatGPT, Confluence, Salesforce, and enterprise systems.
- Scribe Desktop App Desktop application available for Windows and Mac that enables workflow capture directly from desktop applications.
- Scribe Browser Extension Browser extension for Chrome and Edge that enables workflow capture directly from web applications and distribution via the Chrome Web Store marketplace.
- Scribe Gallery Template gallery providing pre-built workflow documentation templates for common business processes.
Quantifiable outcome
- 12x faster documentation
- +12 more outcomes
Companies that use Scribe Technology Solutions
Customer profileNamed customers15 records
Segments7 records
Ideal customer profiles4 records
Scribe Technology Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration68 records
AI capability10 records
Feature7 records
Scribe Technology Solutions partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core.
- ConfluencecoreIntegration with Atlassian Confluence for sharing workflow guides and SOPs directly into wikis and knowledge bases. Bidirectional content sync enabling workflow documentation to surface where teams already work.
- ClaudecoreIntegration with Anthropic's Claude AI assistant, enabling AI agents to access Scribe workflow context for improved responses and task execution based on actual business processes.
- ChatGPTcoreIntegration with OpenAI's ChatGPT, allowing AI assistants to retrieve and utilize Scribe workflow documentation for context-aware responses.
- Microsoft CopilotcoreIntegration with Microsoft Copilot, bringing workflow context to Microsoft's AI assistant ecosystem including integration with Microsoft 365 applications.
- SalesforcecoreIntegration with Salesforce CRM and Salesforce Knowledge for customer-facing teams to access workflow documentation directly within their sales and support tools.
- ZendeskcoreIntegration with Zendesk for customer support teams to access workflow documentation and SOPs directly within support tickets and help desk workflows.
- SlackcoreIntegration with Slack for sharing workflow guides and notifications directly in Slack channels, enabling context to reach teams where they communicate.
- Microsoft TeamscoreIntegration with Microsoft Teams for embedding workflow documentation and guides directly into team communications and collaboration workflows.
- WorkdaycoreIntegration with Workday for HR teams to surface workflow documentation within their HR and finance systems, supporting training and compliance use cases.
- SAPcoreIntegration with SAP enterprise software for capturing and documenting workflows across SAP-supported business processes.
- ServiceNowcoreIntegration with ServiceNow for IT service management teams to access and share workflow documentation within their ITSM workflows.
- OktacoreIntegration with Okta identity management for enterprise SSO and SCIM provisioning, enabling secure enterprise-wide deployment with existing identity infrastructure.
- CursorcoreIntegration with Cursor AI code editor, enabling developers to access workflow context and documentation while working on implementation projects.
- JiracoreIntegration with Jira for project management teams to link workflow documentation to project tasks and track process changes alongside development work.
- MirocoreIntegration with Miro visual collaboration platform for embedding workflow diagrams and documentation within visual brainstorming and planning sessions.
Scale indicators20 records
Recent moves6 records
Expansion highlights6 records
Scribe Technology Solutions competitors and assessment
Company assessmentBroad incumbents
- UiPath: Enterprise RPA and process automation platform that Scribe integrates with. A broader incumbent in the workflow automation category that competes for the same AI/automation buyer budget.
- Notion: General-purpose collaborative workspace used heavily for process documentation, SOPs, and internal wikis. A broader incumbent competing for the same documentation budget though with a much wider product surface.
- Confluence: Atlassian's enterprise wiki and knowledge management platform, which Scribe explicitly integrates with. A broader incumbent that hosts where documentation lives and could expand native capture features.
Direct peers
- Slite: Team knowledge base and documentation platform with AI-assisted writing. Comparable on the team documentation and SOP use case, with overlapping HR/L&D buyer personas.
- Trainual: SOP, onboarding, and process documentation platform for SMBs and mid-market. Closely comparable on training content creation and operational playbook use cases that Scribe also targets.
- Stepshot: Automated step-by-step guide creation tool with browser and desktop capture. Direct overlap with Scribe's automatic screenshot-based documentation generation for support and training teams.
- Tango: Browser-extension-based workflow documentation tool that automatically captures processes into step-by-step guides. Direct overlap with Scribe Capture on core capture-and-document functionality and target user base.
Emerging players
- Sana: AI-powered enterprise learning and knowledge platform. Comparable on the AI-driven training and onboarding use case that Scribe's HR/L&D segment targets.
- Whalesync: No-code two-way data sync between SaaS tools. Adjacent to Scribe's integration-heavy distribution model and shares the 'connect operational tools' value proposition for AI and automation buyers.
- Glean: Enterprise AI search and knowledge discovery platform that aggregates workflow and document context. Comparable on the 'workflow context for AI agents' thesis, with overlap in MCP-style integrations and enterprise AI positioning.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
Scribe Technology Solutions social profiles
Digital presenceScribe Technology Solutions compliance and trust
Trust signalCompliance5 records
Scribe Technology Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Scribe Technology Solutions leadership team
Management profileNumber of profiles
Profiles2 records
Scribe Technology Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Scribe Technology Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Scribe Technology Solutions
What does Scribe Technology Solutions do?
Scribe Technology Solutions operates an AI-powered workflow documentation and optimization platform that automatically captures how work gets done across applications, transforming institutional knowledge into structured, searchable documentation for teams and AI agents. The platform converts real workflow actions into step-by-step guides with screenshots, delivers workflow intelligence for bottleneck identification, and exposes workflow context to AI tools via MCP and API. It is sold to enterprises and individual users under subscription and freemium models.
Is Scribe Technology Solutions a public or private company?
Scribe Technology Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Scribe Technology Solutions founded?
Scribe Technology Solutions was founded in 2001. It employs 101 to 250 people.
Where is Scribe Technology Solutions based?
Scribe Technology Solutions is headquartered in Naples, United States, in the North America region.
How does Scribe Technology Solutions make money?
Three revenue lines are on record. Subscription SaaS - Pro Tier is the primary driver. The others are enterprise Subscription and scribe Optimize Add-on.
Who are Scribe Technology Solutions's main competitors?
Broad incumbents on record are UiPath, Notion and Confluence. Direct peers are Slite, Trainual, Stepshot and Tango. Emerging players are Sana, Whalesync and Glean.
Does Scribe Technology Solutions have an API?
Yes. Scribe offers both an Enterprise Search API and MCP (Model Context Protocol) for powering AI tools with workflow context. The API enables enterprise search functionality, while MCP allows connecting workflow data directly to AI agents and assistants. Developer documentation is at support.scribehow.com/hc/en-us/articles/28945604097181-Implementing-the-enterprise-search-API.
What industry is Scribe Technology Solutions in?
Scribe Technology Solutions's product category is Workflow Documentation Software. Its primary akta.pro industry code is BPAMAMAK, Workflow Automation & No-Code Collaboration, with a secondary code of HDAEAHAF, Digital Process Automation (DPA) & Orchestration Suites. Its NAICS code is 54151 and its SIC code is 7372.