Expedient Technology Solutions

What Expedient Technology Solutions does

Expedient Technology Solutions is a privately held, Ohio-based managed service provider founded in 2004 that delivers integrated IT, cybersecurity, cloud, compliance, and executive security services to small and mid-sized businesses under its trademarked 'Stress Free IT®' brand. The company is headquartered in Miamisburg, Ohio (Dayton metro) and serves clients across Dayton, Cincinnati, Columbus, and the broader Ohio Valley region, with some national accounts. Core offerings include Stress Free IT Managed IT Services (recurring subscription covering help desk, network infrastructure, and proactive monitoring), Co-Managed IT (internal team augmentation), Cybersecurity Services (managed security, penetration testing, incident response, and CISA-guided assessments), Managed Backup, Managed Cloud & Virtual Desktop (spanning on-premise, AWS, Azure, and ETS-owned Tier-4 data centers), Virtual CISO Services, Compliance Services (focused on CMMC, NIST 800-171, and DFARS for manufacturers and defense suppliers), and AI and Automation Services.

Underlying technology is a managed services stack combining on-premise support, public cloud platforms (AWS, Azure), and ETS-owned proprietary Tier-4 data center infrastructure used to host private cloud and virtual desktop environments. ETS integrates vendor security and data-protection tools from partners including Fortinet, AWS (Gold Partner), Microsoft, and Veeam. Over 80% of staff hold CompTIA CySA+, with additional credentials in CRISC, HCISPP, CEH, and CMMC-AB. The company holds SOC 2 certification, CMMC-AB team accreditation, Cyber Verify AA (MSP Alliance), and BBB accreditation, and has been recognized on the CRN Fast Growth 150 (#146, 2020), CRN MSP 500 Pioneer 250 (2021, 2022), and CRN Tech Elite 250 (2022), plus named among the world's top 101 SMB managed service providers.

The business model is predominantly subscription-based managed services priced on a flat monthly rate (quote-based, not publicly disclosed), augmented by project-based and retainer engagements in compliance, Virtual CISO, and AI/automation. Go-to-market is direct, relationship-driven sales across Ohio via field sales, an inbound website/phone motion (Free IT Strategy Review lead magnet), in-person office tours, and vendor channel referral. Customers span manufacturing, healthcare, financial services, AEC, and education with multi-year relationships (10–14+ years reported), and the founder/CEO Marcus Thompson also serves as CISO, aligning leadership with the company's cybersecurity positioning.

Name

Expedient Technology Solutions

Legal name

Expedient Technology Solutions

Website

https://expedienttechnology.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

51–100 employees

Short description

Expedient Technology Solutions is a privately held Ohio-based managed service provider founded in 2004 that delivers subscription-based IT, cybersecurity, cloud, compliance, and Virtual CISO services under its 'Stress Free IT' brand to small and mid-sized businesses across Dayton, Cincinnati, Columbus, and the broader Ohio Valley.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (5415), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industries

Endpoint Security Managed Services (EDR/XDR) (BPAEADAH), Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE), Backup & DR Software Implementation & Managed Platforms (BPAEALAI), Cloud Operations Outsourcing (Cloud Managed Operations) (BPAEAMAC)

Keywords

• Managed IT services
• Cybersecurity services
• Cloud infrastructure management
• IT compliance consulting
• Business IT support

Headquarters

HQ city

Miamisburg

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services (Core Subscription): The primary revenue driver is a recurring monthly subscription for managed IT services covering help desk support, network infrastructure, security monitoring, and maintenance. Services are offered in Dayton, Cincinnati, and Columbus. The subscription model provides predictable monthly billing for clients and recurring revenue for ETS.
2. Cybersecurity Services: Specialized cybersecurity services including managed security, penetration testing, cybersecurity assessments, and compliance services (CMMC, NIST). These are delivered as add-on or standalone services complementing the managed IT subscription.
3. Managed Backup & Disaster Recovery: Managed backup services protecting client data against cyberattacks, natural disasters, and human error. Revenue generated as a component of the managed services subscription or as a standalone add-on.
4. Managed Cloud & Virtual Desktop Services: Cloud migration, hosting, and virtual desktop infrastructure services. Supports on-premise, AWS, Azure, and ETS Tier-4 data center environments, billed as part of managed services or as standalone cloud infrastructure fees.
5. Co-Managed IT Services: Partnership model where ETS augments existing internal IT teams, providing specialized depth in areas such as cybersecurity, cloud, and compliance. Revenue is recurring monthly, supplementing clients' existing IT staff.
6. Compliance Services: Compliance advisory services supporting organizations with CMMC, NIST 800-171, DFARS, and other regulatory frameworks. Often driven by client need in manufacturing and defense supply chain sectors, delivered as consulting or part of managed services.
7. Virtual CISO Services: Fractional CISO engagements providing executive-level IT security leadership. Delivered as a subscription or retainer service, giving clients access to CISO-level expertise at a fraction of the cost of a full-time hire.
8. AI and Automation Services: Custom business process automation and AI integration services designed and implemented by ETS's automation team. Revenue generated as part of managed services or as project-based professional services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Expedient Technology Solutions is a managed service provider (MSP) delivering comprehensive IT management, cybersecurity, cloud, backup/disaster recovery, compliance, and Virtual CISO services to small and mid-sized businesses in the Ohio Valley region under its 'Stress Free IT®' brand. The core subscription offering bundles proactive network monitoring, help desk support, security operations, and cloud/VDI hosting, augmented by specialized modules for compliance (CMMC/NIST), penetration testing, co-managed IT, and AI-driven automation.

Product overview

Expedient Technology Solutions operates as a managed service provider offering the Stress Free IT brand of services—a unified portfolio of IT management, cybersecurity, cloud infrastructure, and compliance solutions. The core offering is Managed IT Services, which is augmented by specialized modules including Co-Managed IT Services (for internal IT team augmentation), Cybersecurity Services (with penetration testing and incident response), Cybersecurity Assessment Services (CISA-guided risk reviews), Managed Backup, Managed Cloud & Virtual Desktop, Virtual CISO Services (executive security leadership), Compliance Services (CMMC/NIST focused), and AI and Automation Services. These modules are designed to work together under a single managed services umbrella, allowing clients to scale capabilities as needed rather than purchasing standalone products.

Differentiator

Problem solved

Functional benefit

Brands

• Stress Free IT: The company's signature managed IT services brand focused on delivering stress-free technology solutions to clients.

Products and services

• Stress Free IT® Managed IT Services

Quantifiable outcome

• 2025 Customer Satisfaction Score (specific percentage displayed on homepage)
• +4 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles7 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature6 records

Partnerships

Five partnerships are on record, tiered core.

• FortinetcoreTechnology or IntegrationETS operates as a Fortinet Partner, integrating Fortinet's network security, firewall, and cybersecurity products into client environments as part of its managed security services offering.
• AWS (Amazon Web Services)coreTechnology or IntegrationETS holds AWS Gold Partner status, providing cloud migration, infrastructure management, and cloud security services leveraging AWS's global cloud platform. The partnership enables ETS to design and manage hybrid cloud environments for clients.
• MicrosoftcoreTechnology or IntegrationETS is a Microsoft Partner with competencies in cloud platforms including Azure, Microsoft 365, Teams, and related Microsoft security solutions. The partnership supports ETS's managed IT and cloud services delivery.
• VeeamcoreTechnology or IntegrationETS operates as a Veeam Partner, integrating Veeam's backup and data management solutions into its managed backup service offerings for client data protection and disaster recovery.
• MSP Alliance (Cyber Verify)coreTechnology or IntegrationETS is certified by MSP Alliance with a Cyber Verify AA rating, providing third-party validation of the company's cybersecurity practices and operational maturity as an MSP.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Coretelligent: Coretelligent is a managed IT and cybersecurity services provider for mid-market and SMB clients, with strong compliance and co-managed IT offerings. Comparable to ETS in customer profile, cybersecurity emphasis, and managed services subscription model.
• ITsavvy: ITsavvy is a Midwest-headquartered managed services and technology provider offering managed IT, security, cloud, and compliance to mid-market and enterprise. Comparable to ETS in service breadth and emphasis on cybersecurity and cloud management, with a larger scale.
• US Signal: US Signal is a Michigan-based managed services, data center, and cloud provider serving Midwest businesses with managed IT, DR, and cloud hosting. Comparable to ETS's Tier-4 data center + managed cloud + DR combination, though larger and more infrastructure-heavy.
• Atlantic.Net: Atlantic.Net is a managed hosting, cloud, and managed services firm serving SMB and mid-market customers with a comparable mix of cloud, security, and compliance services. Useful comparable for ETS's cloud/VDI and managed hosting positioning.
• CMIT Solutions: CMIT Solutions is a national franchise MSP delivering managed IT, cybersecurity, and compliance services to SMBs. Comparable in target customer (SMB), service mix (managed IT + cybersecurity + compliance), and emphasis on co-managed engagements.
• NetGain Technologies: NetGain Technologies is an Ohio-based managed IT and cybersecurity firm offering managed services, cloud hosting, and security to SMB and mid-market clients. Strongly comparable to ETS in regional Midwest footprint, cybersecurity focus, and co-managed IT model.
• Datapath: Datapath is a Dayton, Ohio-based managed IT and cloud services provider serving SMB and mid-market customers in the same Ohio Valley geography as ETS. Comparable in size, regional focus, and full-service MSP/MSSP positioning with cybersecurity and cloud offerings.

Others

• ConnectWise (MSP platform / partner ecosystem): ConnectWise is the dominant MSP tooling and partner ecosystem provider, powering a large share of competing SMB MSPs. Not a direct competitor to ETS but a key ecosystem player whose platform choices shape ETS's delivery economics.

Broad incumbents

• Accenture (Managed Security Services): Accenture is a global systems integrator and managed services incumbent with extensive cybersecurity, cloud, and compliance practices. Represents the upper-end competitive threat that ETS may face when SMB clients scale into mid-market and enterprise tiers.

Emerging players

• Smart Dolphins IT Solutions: Smart Dolphins is a smaller, cybersecurity-forward managed services provider focused on co-managed IT and vCISO offerings for SMBs. Comparable to ETS in cybersecurity-first positioning and SMB co-managed model, though at a smaller scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@ExpedientTechnologySolutions
• LinkedInlinkedin.com/company/expedient-technology-solutions
• Xx.com/ExpedientTech
• Facebookfacebook.com/ExpedientTechnologySolutions

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Expedient Technology Solutions