What Tenix does

Tenix is a Canadian software company, founded in 2018 and headquartered in Mississauga, Ontario, that operates a cloud-based condo and property management SaaS platform targeting residential condominium communities across North America. The platform provides property managers, condo boards, security staff, and residents with a unified suite of tools covering amenity booking, incident reporting, security logs, parking control, communications and notifications, deliveries management, key management with digital signature capture, a document library, unit files, in-building transfers, and a reporting centre. All modules share a common data architecture and are accessible via responsive web and mobile interfaces. The product is designed around ease of use and was built based on input from property managers, concierge staff, security guards, and residents. Typical implementation time is 2-3 weeks, and the company offers 24/7 concierge support through the platform.

The company monetizes through a three-tier pricing model: a free plan that generates revenue via tenant credit purchases (credits priced at $10-$20 per package and never expiring), a paid plan at $2 per unit per month, and a 50/50 revenue-share plan at $1 per unit per month. Additional revenue is generated through transaction fees on online payments processed via Moneris and Stripe integrations for items such as fobs, keys, parking passes, and security deposits. Tenix combines a self-serve freemium onboarding flow with a sales-led demo request motion and a customer referral program, supplemented by event marketing at industry shows such as CondoExpo and The Buildings Show. The company is privately held with no disclosed external funding, an estimated 1-10 employees, and no public API or developer platform. Named customers include AIM Property Management, DEL Property Management Inc, and Progressive Real Estate.

Name

Tenix

Legal name

Tenix

Website

https://mytenix.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

Tenix is a Canadian cloud-based SaaS provider of condo and property management software for residential condominium communities across North America, offering amenity booking, incident reporting, communications, and resident management tools on a freemium and per-unit subscription model.

Ownership category

akta.pro rank

Headquarters

HQ city

Mississauga

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Subscription - Paid Plan: Paid plan at $2 per unit per month with no credits system. Provides convenience of no service fee for any amenities booking with unlimited booking capability. This is a recurring monthly or annual subscription model.
2. Subscription - 50/50 Split Plan: $1 per unit per month with revenue generated from MyTenix credits purchase split 50/50 between property management/condo corporation and MyTenix. Lower per-unit rate offset by revenue share on tenant transactions.
3. Credits System: Free plan generates revenue through tenant credit purchases. Each service request costs 1 credit. Credit packages: Buy 5 credits = $10, Buy 10 credits = $15, Buy 20 credits = $20. Credits never expire and stay with the unit.
4. Online Payment Processing: Revenue from facilitating online payments for fobs, keys, parking passes, and security deposits through integrated payment providers Moneris and Stripe. Commission or transaction fees likely apply.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Tenix sells a cloud-based condo management SaaS platform that enables condominium property managers, concierge staff, security guards, and residents to run day-to-day building operations online, including amenity bookings, incident reporting, security logging, parking control, communications/notifications, deliveries, key sign-outs, document storage, and unit/resident records. The platform is sold on a freemium or per-unit subscription basis (with a 50/50 revenue-share option) and integrates with Moneris and Stripe for online payments for fobs, keys, parking passes, and security deposits.

Product overview

Tenix is a cloud-based condo management software platform offering a unified product with multiple integrated modules. The core platform provides property management functionality including amenity booking, incident reporting, security logging, parking control, communications, and resident management. All modules share a common data architecture, with the Personal Profile and Notification Center serving as resident-facing interfaces, while management tools like Reporting Centre, People Profiles, and Unit Files provide administrative oversight. The platform operates on a cloud-based deployment model with no annual fee options for property managers across North America.

Differentiator

Problem solved

Functional benefit

Products and services

• Tenix Cloud Condo Management Platform Cloud-based condo management SaaS platform that helps condominiums increase accountability, efficiency, and transparency through online communications, amenity bookings, incident reporting, security logs, parking control, deliveries, key management, resident management, and reporting. Sold to property management companies and condo corporations on a freemium or per-unit subscription basis across North America.

Quantifiable outcome

• Increase resident engagement from 26% to 91%
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability1 record

Feature13 records

Partnerships

Four partnerships are on record, tiered core and minor.

• MoneriscoreTechnology or IntegrationPayment processing integration partner for online payments. Tenix integrates with Moneris to enable residents to pay for fobs, keys, parking passes, and security deposits online. Part of the platform's online payment capabilities.
• StripecoreTechnology or IntegrationPayment processing integration partner for online transactions. Tenix integrates with Stripe to facilitate e-commerce for items such as replacement keys, parking passes, and other service requests. One of the largest and most reputable payment providers.
• Digital Agency PartnershipminorStrategic or Co-development PartnerPartnered with one of the largest and most robust digital agencies in North America to build custom web page solutions for condo buildings. Helps create mini-sites and spotlight buildings' offerings beyond guest suites.
• Payment Provider NetworkcoreTechnology or IntegrationPartners with the most reliable payment providers in North America to facilitate online payments for various condo services including fobs, keys, parking passes, and security deposits.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Buildium: Buildium is a property management platform for residential and association managers, owned by RealPage. Competes in the same general market as Tenix with a broader feature set including tenant screening, accounting, and online payments.
• AppFolio: AppFolio provides cloud-based property management software for residential, commercial, and community association markets. A major incumbent in property management SaaS with substantially more resources and customer base than Tenix.
• Yardi: Yardi is a leading enterprise property management software suite serving real estate owners, operators, and investors globally. While broader than Tenix's condo focus, it competes in the same general property management software market with overlapping functionality.

Direct peers

• DoorLoop: DoorLoop is a property management software platform for residential and commercial properties with comparable functionality to Tenix including tenant communication, maintenance tracking, and online payments.
• Hemlane: Hemlane is a residential property management software platform helping landlords and property managers handle operations including tenant communication, maintenance, and rent collection. Direct competitor in the SMB property management space.
• Propertyware: Propertyware is a single-family rental property management software platform serving residential property managers with operational features including tenant communication, work orders, and accounting. Adjacent peer serving a related but distinct vertical.
• Condo Control Central: Condo Control Central provides condo and HOA management software with similar modules including amenity booking, announcements, security logs, and resident communication. Direct competitor to Tenix in the North American condo management SaaS market.
• TenantCloud: TenantCloud provides property management software for landlords and property managers with features including tenant communication, maintenance requests, online payments, and document storage. Comparable in target market and functionality.
• PayHOA: PayHOA provides HOA and condo association management software with similar features including payment processing, communication, document management, and amenity management. Direct competitor in the SMB condo/HOA segment.
• BuildingLink: BuildingLink is a long-established condo management platform serving major urban condo markets. Offers comparable functionality including resident communication, package tracking, amenity management, and security logs for condo buildings and HOAs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/Tenix9

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tenix