Datavox
- Company typePrivate
- Founded2012
- HeadquartersDubai, United Arab Emirates
- Headcount11–50
- GTM typeB2B
- OfferingServices
Datavox firmographics
Firmographics- Name
- Datavox
- Legal name
- DATAVOX L.L.C
- Website
- https://datavox.ae
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Where Datavox is headquartered
LocationHeadquarters
- HQ city
- Dubai
- HQ country
- United Arab Emirates
- HQ region
- Middle East
Offices1 record
Markets served
Datavox business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Hardware and Product Sales: Sale of IT and telecommunications equipment including IP phones, PBX systems, video conferencing hardware, UPS systems, networking equipment, and CCTV. Products sourced from authorized distributors (Grandstream, Yeastar, 3CX, Yealink, Logitech, Hikvision, Starlink, Thuraya, etc.).
- Installation and Integration Services: Professional installation, configuration, and integration of telephone systems, networking infrastructure, and IT solutions. Includes site surveys, system deployment, SIP trunk configuration, and staff training.
- Annual Maintenance Contracts (AMC): Ongoing support contracts providing remote support within 2 hours, same-day on-site response for critical faults, firmware updates, and security patching. Optional add-on not bundled with product sales.
- IT Infrastructure Services: Server installation, rack setup, NAS configuration, network design, Microsoft 365/Exchange Online migration, data backup and recovery, IT security and firewall deployment.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Multi-year contract | 5-10 users small office IP PBX |
| One time/ perpetual license | Multi-year contract | 10-25 users growing office IP PBX |
| One time/ perpetual license | Multi-year contract | 25-50 users mid-size office IP PBX |
| One time/ perpetual license | Multi-year contract | 50-100 users enterprise office IP PBX |
| One time/ perpetual license | Multi-year contract | 100-300 users call centre IP PBX |
| One time/ perpetual license | Multi-year contract | 300-1,500 users hotels/large centres IP PBX |
| One time/ perpetual license | Multi-year contract | 5-20 users small office Yeastar S-Series |
| Subscription | Annual | 3CX Annual Licensing (Basic edition) |
| Subscription | Annual | 3CX Annual Licensing (PRO edition) |
| Subscription | Annual | 3CX Annual Licensing (AI Edition) |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
Datavox product offering
Product offeringCore offering
Datavox is an authorized IT distributor and systems integrator based in Dubai, UAE, supplying and integrating VoIP telephone systems (3CX, Yeastar, Grandstream, D-Link, Avaya, NEC, Panasonic), video conferencing hardware, IT infrastructure (servers, networking, firewalls), enterprise UPS backup power, Starlink/Thuraya satellite connectivity, and ongoing IT support and maintenance contracts. The company also delivers professional installation, configuration, SIP trunk setup, and migration services for businesses across all seven UAE emirates, with export capability to 45 countries.
Product overview
Datavox is an authorized IT distributor and systems integrator based in Dubai, UAE, operating for 12+ years. The company distributes and integrates products across six categories: VoIP Telephone Systems (3CX IP PBX and AI Edition, Yeastar P-Series and S-Series, Grandstream UCM6300, D-Link DVX, Avaya IP Office, NEC PABX, Panasonic PABX), Video Conferencing (Yealink MeetingBar, Logitech Rally Bar, Grandstream GVC, Polycom, Neat, AVer), IT Infrastructure (servers/networking from HPE/Dell/Lenovo, firewalls from Fortinet/SonicWall/Sophos), Backup Power (enterprise UPS from APC/Eaton/Vertiv/CyberPower), Backup Internet (Starlink Business, Thuraya satellite phones), and IT Support/AMC. The product portfolio includes major AI capabilities through 3CX AI Edition featuring AI Receptionist, AI Agents, AI Transcription, and AI Analytics. The company serves all seven UAE emirates and exports to 38-45 countries across Africa, Middle East, South Asia, and Central Asia.
Differentiator
Problem solved
Functional benefit
Products and services
- 3CX IP PBX
- 3CX AI Edition
- Yeastar P-Series IP PBX (P520, P550, P560, P570)
- Yeastar S-Series IP PBX (S20, S50, S100, S300)
- Grandstream UCM6300 Series IP PBX
- D-Link DVX IP PBX (DVX-8000, DVX-9000, DVX-9000E)
- Avaya IP Office
- NEC PABX (SL2100, SV9100, SV9300, SV9500)
- Panasonic KX-NS Series PABX
- Yealink MeetingBar Video Conferencing (A20, A30, A40, A50)
- Logitech Video Conferencing (Rally Bar, MeetUp 2, Scribe)
- Starlink Business Satellite Internet
- Thuraya Satellite Phones (XT-LITE, XT-PRO, X5-Touch)
- Hikvision CCTV Systems
- Enterprise UPS Systems (APC, Eaton, Vertiv, CyberPower)
- Microsoft 365 and Exchange Online
- IT Infrastructure Services
- IT Security and Firewall Deployment
- Data Backup and Recovery
- Telephone System Installation and Integration Services
- IT Support and Annual Maintenance Contracts (AMC)
Quantifiable outcome
- Same-day installation possible for small offices (5-20 users)
- +3 more outcomes
Companies that use Datavox
Customer profileNamed customers9 records
Segments5 records
Ideal customer profiles5 records
Datavox technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability9 records
Feature4 records
Datavox partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and major.
- 3CXcoreDatavox is a 3CX Titanium Certified Partner — the highest certification tier. Engineers hold current Titanium certification for design, deployment, call centre configuration and ongoing support. Offers 3CX Basic, PRO and AI Edition with on-premise deployment across UAE.
- YeastarcoreAuthorised Yeastar reseller offering the full S-Series and P-Series IP PBX range. Stocks S20, S50, S100, S300, P520, P550, P560, and P570 models. Provides installation, configuration, and support services.
- GrandstreamcoreAuthorised Grandstream reseller providing UCM series IP PBX systems, IP phones, video conferencing (GVC), and Wave mobile app. UCM6300 series features zero licence fees with all core features included.
- HikvisioncoreAuthorised Hikvision distributor and installer for CCTV systems in UAE. Designs and installs CCTV systems for offices, warehouses and commercial properties across all emirates.
- D-LinkmajorActive D-Link DVX installer for hotel PBX and large-scale call centres. Handles DVX-8000, DVX-9000, and DVX-9000E models with full hotel PMS integration (OPERA, Fidelio, Suite8).
- YealinkcoreAuthorised reseller for Yealink IP phones, video conferencing systems (MeetingBar A20/A30/A40/A50, VC series), and DECT phones. Stocked in Dubai for immediate deployment.
- LogitechcoreProvides Logitech video conferencing solutions including Rally Bar, MeetUp 2, Scribe whiteboard camera. Certified for Microsoft Teams, Zoom Rooms, Google Meet, and Cisco Webex.
- StarlinkmajorStarlink Business internet distributor for UAE. Provides backup and primary internet connectivity with 100-500 Mbps speeds. Stock available in Dubai.
- ThurayamajorThuraya satellite phone distributor covering 160+ countries. Provides XT-LITE, XT-PRO, and X5-Touch devices with airtime plans and SIM cards. Stock available in Dubai.
- MicrosoftcoreProvides Microsoft 365 and Exchange Online services including migration, licensing, Outlook setup, and ongoing administration. Integrates 3CX with Microsoft Teams for direct routing and side-by-side operation.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Datavox competitors and assessment
Company assessmentDirect peers
- Emitac: UAE-based IT distribution and systems integration business serving enterprise and government customers. Highly comparable to Datavox in acting as a multi-vendor IT/telecom distributor and integrator in the UAE, with overlap across networking, servers and unified communications categories.
- MBS Computers (Midis Group): UAE-based value-added IT distributor representing major enterprise technology brands. Directly comparable to Datavox in operating as a UAE authorised IT distributor with a focus on enterprise channel partners and integration services across similar product categories.
- Mindware: MENA-wide IT distribution and integration business headquartered in the UAE. Comparable to Datavox in providing multi-vendor authorised distribution and integration services for enterprise IT infrastructure across the Gulf and broader Middle East region.
- StarLink Distribution: UAE-headquartered IT distribution and value-added reseller covering cybersecurity, networking and enterprise infrastructure. Comparable to Datavox in targeting UAE enterprise customers with multi-brand IT solutions and integration services.
Broad incumbents
- Redington (MEA operations): Large global IT distributor with substantial Middle East operations. Comparable to Datavox in distributing enterprise IT and telecom brands to channel partners, though at materially larger scale and across a broader portfolio.
- Also Group: European-headquartered IT distribution group with growing Middle East presence. Comparable as a broad-line IT distributor integrating solutions across networking, communications and infrastructure vendors, though operating at significantly larger scale than Datavox.
- Ingram Micro: Global IT distribution giant serving the MENA region. Comparable to Datavox as a multi-vendor IT distributor with integration capabilities, but operating at vastly larger scale and broader product breadth across computing, networking and communications.
- Westcon-Comstor: Global value-added IT distributor specialising in networking, security and communications technologies. Comparable to Datavox in bringing multi-vendor networking, security and UC solutions to channel partners across MEA, with similar focus on integration-led sales.
- Avaya (Middle East operations): Global enterprise communications vendor that Datavox also resells. Comparable to Datavox in selling IP PBX and unified communications solutions to UAE enterprises, with Avaya representing the incumbent vendor side of the same product category Datavox services as an integrator.
Emerging players
- RingCentral (Middle East channel): Cloud-native UCaaS provider expanding channel presence in the Middle East. Comparable to Datavox in targeting the same UAE enterprise telephony buyer, but with a subscription cloud delivery model rather than on-premise installation — representing an emerging alternative to Datavox's core PBX business.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Datavox social profiles
Digital presenceDatavox financial estimates
Financial estimateRevenue estimate
Valuation estimate
Datavox leadership team
Management profileNumber of profiles
Profiles1 record
Datavox funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Datavox M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Datavox
What does Datavox do?
Datavox is an authorized IT distributor and systems integrator based in Dubai, UAE, supplying and integrating VoIP telephone systems (3CX, Yeastar, Grandstream, D-Link, Avaya, NEC, Panasonic), video conferencing hardware, IT infrastructure (servers, networking, firewalls), enterprise UPS backup power, Starlink/Thuraya satellite connectivity, and ongoing IT support and maintenance contracts. The company also delivers professional installation, configuration, SIP trunk setup, and migration services for businesses across all seven UAE emirates, with export capability to 45 countries.
Is Datavox a public or private company?
Datavox is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Datavox founded?
Datavox was founded in 2012. It employs 11 to 50 people.
Where is Datavox based?
Datavox is headquartered in Dubai, United Arab Emirates, in the Middle East region.
How does Datavox make money?
Four revenue lines are on record. Hardware and Product Sales are the primary driver. The others are installation and Integration Services, annual Maintenance Contracts (AMC) and IT Infrastructure Services.
Who are Datavox's main competitors?
Direct peers on record are Emitac, MBS Computers (Midis Group), Mindware and StarLink Distribution. Broad incumbents are Redington (MEA operations), Also Group, Ingram Micro, Westcon-Comstor and Avaya (Middle East operations). RingCentral (Middle East channel) is listed as an emerging player.
Does Datavox have an API?
No public API is recorded for Datavox.