MindSpot Clinic
MindSpot Clinic is a Macquarie University-affiliated, Australian government-funded digital mental health service providing free online assessments, iCBT treatment courses, and teletherapy for anxiety, depression, OCD, PTSD, chronic pain, and sleep conditions, serving 30,000 Australians annually.
- Company typePrivate
- Founded2012
- HeadquartersSydney, Australia
- Headcount51–100
- GTM typeB2C
- OfferingServices
What MindSpot Clinic does
MindSpot Clinic is a government-funded, not-for-profit digital mental health service based in Sydney, Australia, operated by MQ Health Pty Ltd, a controlled entity of Macquarie University. Founded in 2012, it delivers free, confidential online psychological assessments and internet-delivered Cognitive Behavioral Therapy (iCBT) treatment courses to Australian adults experiencing anxiety, depression, OCD, PTSD, chronic pain, chronic health conditions, and sleep difficulties. The platform consists of a 20-30 minute online assessment, a tiered set of treatment offerings (Big 5 Wellbeing Messages via SMS, Brief Teletherapy by phone, and nine condition-specific 8-week online courses with optional therapist support), and a MindSpot GP referral pathway for clinicians, with integrations into Healthlink, Best Practice, and Medical Director software.
The underlying technology is an internet-delivered CBT platform with online treatment courses, telephone-based teletherapy, daily SMS-based interventions, and a patient dashboard for symptom tracking and therapist communication. All treatment courses are developed and clinically validated through Macquarie University's eCentreClinic research clinic, with reported outcomes of 50% average symptom reduction and 95% user recommendation rates.
MindSpot's business model is entirely grant-funded rather than revenue-generating from end users: services are provided free of charge, with primary funding from the Australian Department of Health and Aged Care and additional funding from the Western Australian Primary Health Alliance (WAPHA) for patients in Western Australia. The organization has supported more than 250,000 cumulative Australians and currently serves approximately 30,000 annually, distributed across persona segments (young adults, working-age adults, older adults, and Aboriginal and Torres Strait Islander adults), vertical segments (Indigenous Australians), and use-case segments (specific conditions). Go-to-market is direct-to-consumer via website, mobile app, social channels, and word-of-mouth, complemented by a B2B clinical referral pathway through GPs and allied health professionals.
MindSpot Clinic firmographics
Firmographics- Name
- MindSpot Clinic
- Legal name
- MQ Health Pty Ltd
- Website
- https://mindspot.org.au
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- MindSpot Clinic is a Macquarie University-affiliated, Australian government-funded digital mental health service providing free online assessments, iCBT treatment courses, and teletherapy for anxiety, depression, OCD, PTSD, chronic pain, and sleep conditions, serving 30,000 Australians annually.
- Ownership category
- akta.pro rank
MindSpot Clinic industry classification
Industry- Product category
- Digital Mental Health Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Mental Health Practitioners (except Physicians) (621330)
- SIC
- Services-Health Services (8000)
- akta.pro primary industry
- General Mental Health Therapy Platforms (Talk Therapy) (HLALAEAA)
- akta.pro secondary industry
- Integrated Behavioral Health (Collaborative Care) Platforms (HLALAEAC)
Keywords
Where MindSpot Clinic is headquartered
LocationHeadquarters
- HQ city
- Sydney
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
MindSpot Clinic business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Government Funding: MindSpot is funded by the Australian Department of Health and Aged Care, with additional funding from WA Primary Health Alliance for patients in Western Australia. All services are provided free of charge to patients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Others | Free comprehensive mental health services |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
MindSpot Clinic product offering
Product offeringCore offering
MindSpot Clinic provides free, confidential online psychological assessments and evidence-based treatment courses to Australian adults experiencing anxiety, depression, and related conditions. The service delivers an Internet-delivered Cognitive Behavioral Therapy (iCBT) platform comprising a 20-30 minute online assessment, 8-week structured online treatment courses with optional weekly therapist support, telephone-based teletherapy sessions with qualified clinicians, and daily SMS-based wellbeing interventions. All services are provided at no cost to Australian residents, funded by the Australian Department of Health and Aged Care.
Product overview
MindSpot Clinic is a government-funded digital mental health service providing free, confidential psychological assessments and treatments to Australian adults. The offering consists of a core Online Assessment tool that users complete first, followed by multiple treatment pathways: the self-guided Big 5 Wellbeing Messages program (daily SMS-based), Teletherapy (telephone sessions with qualified therapists), and nine distinct Online Treatment Courses spanning Wellbeing (general), Wellbeing Plus (60+), Mood Mechanic (18-25), Indigenous Wellbeing, OCD, PTSD, Pain, Chronic Conditions, and Sleep. MindSpot GP serves as a sub-brand providing GP referral pathways with additional collaborative care features. All treatments are delivered via telephone or online, with optional therapist support, and are clinically validated through Macquarie University's eCentreClinic research.
Differentiator
Problem solved
Functional benefit
Brands
- MindSpot GP: A specialist referral pathway for GPs and health professionals that accepts referrals from across Australia, with additional services for Western Australian patients.
Products and services
- Online Assessment A free, confidential 20-30 minute online psychological assessment that evaluates physical, emotional, and daily life symptoms to help Australian adults understand their mental health and receive personalized treatment recommendations and access to a MindSpot therapist consultation.
- Big 5 Wellbeing Messages A 6-week self-guided program using daily SMS reminders and weekly tracking quizzes to help Australian adults build five key mental health habits (meaningful activities, healthy thinking, goals and plans, healthy routines, and social connections) into everyday life.
- Brief Teletherapy A 4-week telephone-based treatment program providing up to four structured 40-minute sessions with a qualified MindSpot therapist (registered psychologists, accredited social workers, registered nurses, occupational therapists, or counsellors) using evidence-based therapies including CBT, Motivational Interviewing, and Mindfulness-Based Therapy.
- Wellbeing Course An 8-week clinically-proven online treatment course for Australian adults aged 26-65 featuring five interactive lessons with optional weekly therapist support, teaching CBT-based skills to manage anxiety, stress, worry, low mood, and depression.
- Wellbeing Plus Course An 8-week clinically-proven online treatment course specifically adapted for Australian adults aged 60+ to manage anxiety, stress, worry, low mood, and depression, featuring five interactive lessons with optional weekly therapist support.
- Mood Mechanic Course An 8-week clinically-proven online treatment course designed for Australian young adults aged 18-25 to improve psychological health and overcome symptoms of depression and anxiety, featuring five lessons with optional weekly therapist support.
- Indigenous Wellbeing Course An 8-week culturally-adapted online treatment course tailored for Aboriginal and Torres Strait Islander adults, providing respectful and dignified treatment for symptoms of depression and anxiety with culturally appropriate content and therapist support.
- OCD Course An 8-week online psychological program grounded in Cognitive Behavioural Therapy (CBT) designed to help individuals understand OCD and manage its symptoms, featuring practical exercises, real-life stories, and optional personalized therapist support.
- PTSD Course An 8-week online treatment course helping Australian adults with mild to moderate PTSD symptoms learn skills to manage anxiety, stress, worry, low mood, and depression following traumatic experiences, with optional weekly therapist support.
- Pain Course
Quantifiable outcome
- Average 50% reduction in symptoms after treatment completion
- +4 more outcomes
Companies that use MindSpot Clinic
Customer profileNamed customers2 records
Segments6 records
Ideal customer profiles2 records
MindSpot Clinic technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature5 records
MindSpot Clinic partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- MQ Health (Macquarie University)coreMindSpot is operated and managed by MQ Health Pty Ltd, a controlled entity of Macquarie University. MQ Health provides the institutional framework, research infrastructure, and academic credibility for MindSpot's digital mental health services.
- eCentreClinic (Macquarie University)coreLeading specialist research clinic at Macquarie University that developed and clinically validated all MindSpot treatment courses through rigorous clinical trials.
- Beyond BlueminorMental health organization partnership for referral and awareness, providing Australians with information about MindSpot services.
- PANDAminorPartnership with PANDA (Perinatal Anxiety & Depression Australia) for perinatal mental health support referrals.
- OrygenminorYouth mental health organization partnership for referral pathways to MindSpot services.
- This Way UpminorDigital mental health organization partnership for cross-referral and awareness.
- Healthdirect AustraliaminorAustralian government health information service partnership for referral pathways.
- eMHPracminorE-mental health in practice coordination partnership for professional referrals.
- Mental Health OnlineminorDigital mental health service partnership for cross-referral.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
MindSpot Clinic competitors and assessment
Company assessmentBroad incumbents
- Lyra Health: A US-based mental health benefit platform serving employers and health plans with therapist matching, live sessions, and digital CBT tools. Comparable as a hybrid digital + in-network therapist model targeting anxiety and depression at population scale, though employer-sponsored rather than government-funded.
- Headspace Health: A merged entity combining the Headspace consumer meditation app with the Ginger on-demand coaching and teletherapy platform. Comparable as a digital mental health platform with self-guided content, human coaching, and therapy, but operating at vastly larger consumer scale across multiple geographies.
- Spring Health: A global employer and health plan mental health platform combining AI-driven triage, digital self-guided care, and live therapy/psychiatry. Overlaps with MindSpot on iCBT-style self-guided care plus clinician support, but covers a broader acuity range including psychiatry and medication management.
- BetterHelp: The largest global online counseling platform, providing unlimited messaging and live teletherapy sessions with licensed therapists. Represents the private-pay, on-demand, human-led alternative to MindSpot's structured iCBT, with vastly greater scale and consumer brand recognition.
Direct peers
- This Way Up: An Australian digital mental health service offering free, clinician-developed iCBT courses for anxiety, depression, and related conditions. Listed as a MindSpot referral partner, it is the most directly comparable domestic peer in modality, course structure, and Australian public-health positioning.
- SilverCloud Health: A globally deployed iCBT platform offering condition-specific courses for anxiety, depression, OCD, and chronic conditions, used by health systems and insurers. Operates in the same iCBT modality with condition-specific libraries and clinician support that closely mirror MindSpot's product set.
- Mental Health Online: An Australian government-funded online mental health service delivering CBT-based treatment courses, teletherapy, and clinician support. Listed as a MindSpot referral partner and a near-identical operating model in iCBT delivery to Australian adults.
- eCentreClinic (Macquarie University): The Macquarie University research clinic that developed and clinically validated all MindSpot treatment courses. It is both MindSpot's parent research arm and a directly overlapping research-led digital mental health program offering similar free evidence-based iCBT courses.
- ieso: A UK-based digital mental health provider delivering evidence-based online therapy (including CBT) with measured outcomes and NHS contracting. Operates a similar outcomes-tracked, evidence-led, public-payer-funded model to MindSpot in a different national health system.
Regional players
- Mosh: An Australian online mental health platform offering telehealth consultations with Australian clinicians for anxiety, depression, and related conditions. A regional peer providing digital access to Australian mental health professionals with a consumer-paid, on-demand model that contrasts with MindSpot's free, government-funded iCBT.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
MindSpot Clinic social profiles
Digital presenceMindSpot Clinic compliance and trust
Trust signalCompliance3 records
MindSpot Clinic financial estimates
Financial estimateRevenue estimate
Valuation estimate
MindSpot Clinic leadership team
Management profileNumber of profiles
Profiles1 record
MindSpot Clinic subsidiaries and ownership
Company hierarchySubsidiaries1 record
MindSpot Clinic funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MindSpot Clinic M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MindSpot Clinic
What does MindSpot Clinic do?
MindSpot Clinic provides free, confidential online psychological assessments and evidence-based treatment courses to Australian adults experiencing anxiety, depression, and related conditions. The service delivers an Internet-delivered Cognitive Behavioral Therapy (iCBT) platform comprising a 20-30 minute online assessment, 8-week structured online treatment courses with optional weekly therapist support, telephone-based teletherapy sessions with qualified clinicians, and daily SMS-based wellbeing interventions. All services are provided at no cost to Australian residents, funded by the Australian Department of Health and Aged Care.
Is MindSpot Clinic a public or private company?
MindSpot Clinic is a private company. It is classified as corporate owned and is currently operating.
When was MindSpot Clinic founded?
MindSpot Clinic was founded in 2012. It employs 51 to 100 people.
Where is MindSpot Clinic based?
MindSpot Clinic is headquartered in Sydney, Australia, in the Oceania region.
How does MindSpot Clinic make money?
One revenue line is on record: government Funding.
Who are MindSpot Clinic's main competitors?
Broad incumbents on record are Lyra Health, Headspace Health, Spring Health and BetterHelp. Direct peers are This Way Up, SilverCloud Health, Mental Health Online, eCentreClinic (Macquarie University) and ieso. Mosh is listed as a regional player.
Does MindSpot Clinic have an API?
No public API is recorded for MindSpot Clinic.
What industry is MindSpot Clinic in?
MindSpot Clinic's product category is Digital Mental Health Services. Its primary akta.pro industry code is HLALAEAA, General Mental Health Therapy Platforms (Talk Therapy), with a secondary code of HLALAEAC, Integrated Behavioral Health (Collaborative Care) Platforms. Its NAICS code is 621420 and its SIC code is 8000.