Voxtelesys
Voxtelesys is a Fargo-based telecom carrier delivering SIP trunking, hosted PBX, messaging, and fax services to SMB, mid-market, and contact-center customers across the US and Canada via direct sales, self-service portal, and a commission-based agent channel.
- Company typePrivate
- Founded2001
- HeadquartersFargo, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Voxtelesys does
Voxtelesys is a privately held US telecommunications services provider founded in 2001 and headquartered in Fargo, North Dakota, operating a SIP-based carrier-grade platform that delivers voice, messaging, and fax capabilities to small and mid-market businesses, contact centers, educational institutions, and developers across the United States and Canada. Its core product portfolio centers on SIP Trunking (metered at $1.00 per month plus $0.01 per minute, or unlimited at $19.95 per month), local DID and toll-free phone numbers, Microsoft Teams Direct Routing via a built-in session border controller, and cloud-hosted PBX services including 3CX Titanium Partner-grade hosting and support. Adjacent offerings include SMS/MMS messaging with 10DLC registration through The Campaign Registry, eFax and secure fax services, hosted call recording, IVR, E911 with Kari's Law compliance, automatic failover, CDR streaming, fraud protection, and RespOrg management for toll-free routing.
The underlying technology is a VoIP infrastructure supporting 4 to 4,000+ line deployments with a stated 99.999% uptime target, complemented by Voice, Messaging, and Fax APIs exposed through a developer portal and protected by an optional Cloudflare DDoS mitigation layer. The company carries an extensive compliance portfolio spanning SSAE-18/SOC1/SOC2, HIPAA, PCI-DSS, FedRAMP/FISMA, StateRAMP, ITAR, and NIST certifications, enabling participation in regulated verticals such as healthcare, education, and government. Named customers include Kingston Healthcare, Maple River Grain & Agronomy, Weed Man, Bayless and Hancock Place school districts, Fargo Glass and Paint, Gateway Automotive, and MBI Energy Services.
Voxtelesys monetizes through a hybrid model combining recurring monthly subscriptions (SIP trunking plans, phone numbers, PBX hosting) with usage-based charges (per-minute voice, per-segment SMS/MMS, per-page fax, per-minute call recording). Distribution runs through three primary channels: a self-service customer portal at portal.voxtelesys.net for SMB and individual customers, a direct sales team for enterprise and custom engagements, and a global Agent/Reseller Program offering 10% monthly recurring commissions while Voxtelesys absorbs all FCC, FTC, tax, billing, and support obligations. Service is geographically restricted to the US and Canada excluding Alaska and the Northwest Territories.
Voxtelesys firmographics
Firmographics- Name
- Voxtelesys
- Website
- https://voxtelesys.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Voxtelesys is a Fargo-based telecom carrier delivering SIP trunking, hosted PBX, messaging, and fax services to SMB, mid-market, and contact-center customers across the US and Canada via direct sales, self-service portal, and a commission-based agent channel.
- Ownership category
- akta.pro rank
Voxtelesys industry classification
Industry- Product category
- Cloud Telecommunications (VoIP / SIP Trunking)
- NAICS
- Wired and Wireless Telecommunications Carriers (except Satellite) (51711)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
Keywords
Where Voxtelesys is headquartered
LocationHeadquarters
- HQ city
- Fargo
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Voxtelesys business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Infrastructure, Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- SIP Trunking Services: Monthly subscription plans (Metered at $1.00/month or Unlimited at $19.95/month) plus per-minute charges for metered plan
- Phone Numbers: Monthly charges for local DIDs and toll-free numbers at $1.00/month each, plus porting fees
- SMS/MMS Messaging: Usage-based charges per text segment (send/receive SMS at $0.01/segment, MMS at $0.03/segment)
- Fax Services: E-Fax services with per-page charges for send/receive at $0.01/page, number enabling is free
- Call Recording: Recording costs at $0.0025/min and storage at $0.0005/min for call recordings
- Agent Program: Agents earn 10% monthly recurring commission on services billed to their referred customers
- PBX Hosting: Cloud hosting for voice phone systems, with support add-on available
- 3CX Hosting and Support: Premium hosting and support services for 3CX phone systems as Titanium Partner
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Metered Plan - Variable and Cost-Effective |
| Subscription | Monthly | Unlimited Plan - Fixed Business Costs |
| Subscription | Monthly | Local DID Phone Numbers |
| Subscription | Monthly | Toll Free DID Numbers |
| Usage-based | Pay-as-you-go | Inbound Toll Free Minutes |
| Subscription | Monthly | E911 Monthly Charge |
| Subscription | Monthly | CNAM Display |
| Usage-based | Pay-as-you-go | SMS/MMS Messaging |
| Usage-based | Pay-as-you-go | Fax Services |
| One time/ perpetual license | Pay-as-you-go | Number Porting |
| Usage-based | Monthly | Call Recording |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels5 records
Voxtelesys product offering
Product offeringCore offering
Voxtelesys provides carrier-grade SIP trunking, hosted VoIP/PBX (including 3CX cloud hosting), local and toll-free phone numbers, and Microsoft Teams Direct Routing as its core voice stack. It complements this with SMS/MMS messaging (including 10DLC registration via The Campaign Registry), eFax and Secure Faxing, and developer-facing Voice, Messaging, and Fax APIs, delivered through a self-service portal, direct enterprise sales, and a recurring-commission agent/reseller channel across the US and Canada.
Product overview
Voxtelesys is a telecommunications services provider offering a unified platform of voice, messaging, and faxing products and solutions. The core product portfolio includes SIP Trunking, Phone Numbers (DID and toll-free), and Voice API for voice services; SMS/MMS Messaging, 10DLC Registration, and Messaging API for messaging; and eFax, Secure Faxing, and Fax API for faxing. Solutions include PBX Hosting, 3CX Hosting and Partnership, Missio™ Canvas contact center solutions, RespOrg Management, Layer 2 Integration, CDR Streaming, and SBC services. The company provides a customer portal for managing all services and offers an Agent Program for partners. Voxtelesys positions itself as an alternative to major providers like Twilio, offering APIs and cloud-based telecommunications infrastructure.
Differentiator
Problem solved
Functional benefit
Brands
- Missio Canvas: A solution mentioned under the Solutions section for contact center capabilities.
Products and services
- SIP Trunking Cost-effective and scalable VoIP service that replaces traditional phone lines, providing flexibility, reliability, and cost savings through SIP trunking technology for businesses and contact centers.
- Phone Numbers (Local DID and Toll-Free) Local DID and toll-free phone number services across the US and Canada, with porting capabilities for existing numbers.
- Teams Direct Routing Integration service that connects Voxtelesys SIP service to Microsoft Teams using a built-in session border controller (SBC), with portal-based management for Teams users and resource accounts.
- Voice API Developer API enabling integration of high-quality voice capabilities into applications for interactive voice experiences, workflow automation, and customer engagement.
- SMS/MMS Messaging Text and multimedia messaging services including send and receive functionality for SMS and MMS messages, with $0.01 per SMS segment and $0.03 per MMS segment.
- 10DLC Registration (The Campaign Registry) Registration service for 10-digit long code (10DLC) numbers through The Campaign Registry (TCR) for SMS verification and compliance.
- Messaging API API for integrating SMS and MMS messaging capabilities into custom applications and software services.
- eFax Electronic fax service enabling send and receive of fax documents digitally.
- Fax API API for integrating fax capabilities into custom applications and software services.
- 3CX Hosting and Support Cloud hosting service for 3CX phone systems provided under Voxtelesys' 3CX Titanium Partnership, including premium technical support plans and Cloudflare DDoS protection.
- Missio Canvas (Contact Center Solution) Contact center solution combining the 3CX CCaaS platform with Voxtelesys telecom services including AI-powered call support.
- Agent Program (Telecom Reseller Channel) Partner program that pays telecom agents 10% monthly recurring commission on services billed and collected, with Voxtelesys handling regulatory compliance (FCC, FTC, taxes) and backend operations.
Quantifiable outcome
- 99.999% reliability target for carrier-grade SIP termination
- +2 more outcomes
Companies that use Voxtelesys
Customer profileNamed customers9 records
Segments5 records
Ideal customer profiles5 records
Voxtelesys technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature10 records
Voxtelesys partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- 3CXcoreVoxtelesys is a 3CX Titanium Partner, having reached this level in 2023. As a Titanium Partner, Voxtelesys provides premium hosting and support for 3CX phone systems. They have proven resources and support capabilities to help 3CX customers succeed.
- Microsoft TeamscoreVoxtelesys offers Teams Direct Routing integration, allowing customers to connect their SIP service to Microsoft Teams using a built-in session border controller (SBC). Portal management for Teams users and resource accounts included.
- The Campaign Registry (TCR)coreVoxtelesys integrates with The Campaign Registry for 10DLC brand and campaign registration, enabling customers to get their numbers verified for SMS messaging with improved deliverability.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Voxtelesys competitors and assessment
Company assessmentDirect peers
- Sangoma Technologies: Sangoma offers hosted PBX, SIP trunking, and 3CX-based UCaaS, overlapping with Voxtelesys on hosted voice, SIP services, and 3CX hosting. It is a comparable mid-market competitor.
- Intelepeer: Intelepeer delivers cloud communications including SIP trunking, voice APIs, and messaging APIs aimed at mid-market and enterprise customers. It competes directly with Voxtelesys in the hosted telephony and CPaaS space.
- Net2Phone: Net2Phone provides hosted VoIP, SIP trunking, and UCaaS solutions for SMBs and channel partners, with a strong reseller program. It is a direct peer in scale and target market to Voxtelesys.
- Flowroute (Sangoma): Flowroute, now part of Sangoma, provides SIP trunking and a communications API for developers and SMBs. Its product mix (SIP + API) and target customers closely mirror Voxtelesys' offering.
- Telnyx: Telnyx offers SIP trunking, private networking, and Voice/Messaging APIs targeted at enterprises and developers. It is the closest direct peer to Voxtelesys in combining carrier-grade voice infrastructure with a CPaaS-style API platform.
Broad incumbents
- 8x8: 8x8 provides unified communications, contact center, and CPaaS APIs. It overlaps with Voxtelesys on hosted voice and messaging but serves larger enterprise customers with a broader product suite.
- Vonage (Ericsson): Vonage offers UCaaS, CCaaS, and Vonage APIs for messaging, voice, and video. Acquired by Ericsson, it competes with Voxtelesys across both SMB hosted PBX and developer-facing CPaaS.
- RingCentral: RingCentral is a leading UCaaS provider with cloud PBX, contact center, and messaging. It is a broad incumbent in the same hosted telephony category as Voxtelesys but at significantly larger scale and product breadth.
- Bandwidth Inc. Bandwidth provides communications cloud APIs for voice, messaging, and 911, plus SIP trunking. It overlaps with Voxtelesys in SIP services and messaging APIs, particularly for enterprise and contact-center workloads.
- Twilio: Twilio is the dominant CPaaS player with Voice, Messaging, and Fax APIs plus Elastic SIP Trunking. Voxtelesys explicitly positions against Twilio, making it the primary benchmark competitor despite Twilio's much larger scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Voxtelesys social profiles
Digital presenceVoxtelesys financial estimates
Financial estimateRevenue estimate
Valuation estimate
Voxtelesys leadership team
Management profileNumber of profiles
Voxtelesys funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Voxtelesys M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Voxtelesys
What does Voxtelesys do?
Voxtelesys provides carrier-grade SIP trunking, hosted VoIP/PBX (including 3CX cloud hosting), local and toll-free phone numbers, and Microsoft Teams Direct Routing as its core voice stack. It complements this with SMS/MMS messaging (including 10DLC registration via The Campaign Registry), eFax and Secure Faxing, and developer-facing Voice, Messaging, and Fax APIs, delivered through a self-service portal, direct enterprise sales, and a recurring-commission agent/reseller channel across the US and Canada.
Is Voxtelesys a public or private company?
Voxtelesys is a private company. It is classified as unknown and is currently operating.
When was Voxtelesys founded?
Voxtelesys was founded in 2001. It employs 11 to 50 people.
Where is Voxtelesys based?
Voxtelesys is headquartered in Fargo, United States, in the North America region.
How does Voxtelesys make money?
Eight revenue lines are on record. SIP Trunking Services are the primary driver. The others are phone Numbers, SMS/MMS Messaging, fax Services, call Recording, agent Program, PBX Hosting and 3CX Hosting and Support.
Who are Voxtelesys's main competitors?
Direct peers on record are Sangoma Technologies, Intelepeer, Net2Phone, Flowroute (Sangoma) and Telnyx. Broad incumbents are 8x8, Vonage (Ericsson), RingCentral, Bandwidth Inc. and Twilio.
Does Voxtelesys have an API?
Yes. Voxtelesys offers Voice, Messaging, and Fax APIs for developers to build custom applications or integrate into existing software services. Developers can use the Voice API to integrate high-quality voice capabilities into applications, enabling interactive voice experiences, streamlined workflows, and enhanced customer engagement. The Voice API documentation is available at developer.voxtelesys.com. Developer documentation is at developer.voxtelesys.com/apis/voice.
What industry is Voxtelesys in?
Voxtelesys's product category is Cloud Telecommunications (VoIP / SIP Trunking). Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony. Its NAICS code is 51711 and its SIC code is 4813.