R.K. Black
R.K. Black is a family-owned managed print, IT, and document services provider headquartered in Oklahoma City, serving small and mid-sized businesses across Oklahoma, Kansas, and Missouri through seven regional offices, with a multi-OEM stack and recurring managed services revenue model.
- Company typePrivate
- Founded1955
- HeadquartersOklahoma City, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What R.K. Black does
R.K. Black, Inc. is a privately held, family-owned managed print, IT, and professional services provider headquartered in Oklahoma City, Oklahoma, founded approximately 70 years ago by Bob Black and now led by Chris and Cynthia Black. The company operates from at least seven offices across Oklahoma (Oklahoma City, Tulsa/Jenks, Bartlesville, Norman, Stillwater), Kansas (Wichita), and Missouri (Kansas City), serving small and mid-sized businesses, mid-market and enterprise organizations, and verticals including energy, pharmaceutical, legal, education, and faith-based non-profits with a faith-driven 'Corporate Intent' mission that commits more than 10% of annual profits to charitable organizations.
The company's core technology stack is assembled through OEM partnerships rather than proprietary development: Canon, Ricoh, Sharp, Kyocera, and Duplo for print and mailing hardware; Microsoft (Microsoft 365/Azure) and Cisco Meraki for cloud and networking; Fortinet for cybersecurity; Dell and Lenovo for endpoints; 3CX and Vxt for hosted VoIP; ScreenConnect for remote support; and M-Files and related intelligent-capture tooling for document management. AI/ML capabilities are present but largely inherited, including OCR and ML-based document classification inside the document management platform and generic anomaly detection inside managed cybersecurity. The portfolio spans Managed Print, Managed IT, Managed VoIP, Managed Cybersecurity, Networking & Infrastructure, Cloud-Based Solutions, Mailing Systems, Software Licensing, IT Professional Services, a copier/MFP hardware line, document management software and services, commercial/mobile/hard-drive shredding, and promotional products.
R.K. Black makes money primarily through recurring managed services contracts (per-user monthly managed IT at $75-$200, per-page managed print at $0.01-$0.15, per-user VoIP at $20-$45, per-user document management at $50-$300, and per-bin shredding at $75-$150), supplemented by hardware sales/leasing, project-based IT professional services, and promotional product revenue. The go-to-market is sales-led, combining a local field sales force across regional offices, inside sales for inbound quote requests, event-driven demand generation through Lunch & Learns and community engagement, and a self-serve client portal for existing customers. Pricing is publicly disclosed for managed services but quote-based for hardware.
R.K. Black firmographics
Firmographics- Name
- R.K. Black
- Legal name
- R.K. Black, Inc.
- Website
- https://rkblack.com
- Company type
- Private
- Founded year
- 1955
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- R.K. Black is a family-owned managed print, IT, and document services provider headquartered in Oklahoma City, serving small and mid-sized businesses across Oklahoma, Kansas, and Missouri through seven regional offices, with a multi-OEM stack and recurring managed services revenue model.
- Ownership category
- akta.pro rank
R.K. Black industry classification
Industry- Product category
- Managed Print and IT Services
- NAICS
- Office Machinery and Equipment Rental and Leasing (532420), Software Publishers (5132)
- SIC
- Office Machines, Nec (3579)
- akta.pro primary industry
- E-books, Digital Content & Licensing Distribution (CRAOALAE)
Keywords
Where R.K. Black is headquartered
LocationHeadquarters
- HQ city
- Oklahoma City
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
R.K. Black business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure
Revenue model
- Managed IT Services: Recurring monthly contracts for monitoring, maintenance, helpdesk, and security management priced per user ($75-$200/user/month) or as all-inclusive monthly agreements ($1,500-$20,000+/month) depending on scope.
- Managed Print Services: Recurring revenue from per-page print/copy charges (typically $0.01-$0.03 B&W, $0.05-$0.15 color) bundled with hardware leases, supplies, and service for managed copiers/printers.
- Managed VoIP / Phone Systems: Recurring per-seat hosted voice revenue priced at $20-$45 per user monthly, delivered on 3CX/Vxt platforms.
- Document Management Software (M-Files): Subscription-based document management platform resold and supported, typically $50-$300 per user monthly.
- Hardware Sales (Copiers, Printers, Computers):
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Monthly | Managed IT — Per-user tier ($75-$200/user/month) and all-inclusive monthly tier ($1,500-$20,000+/month) |
| Usage-based | Pay-as-you-go | Managed Print — per-page click charges |
| Per seat | Monthly | Managed VoIP — per-user monthly hosted voice |
| Per seat | Monthly | Document Management — per-user monthly SaaS |
| Unit Pricing | Pay-as-you-go | Shredding — per-bin / per-visit pricing |
| Other | Multi-year contract | Hardware (copiers, printers, computers) |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels9 records
R.K. Black product offering
Product offeringCore offering
R.K. Black is a family-owned managed services provider delivering managed print, managed IT, managed VoIP, managed cybersecurity, networking, cloud-based solutions, document management, and document shredding services to businesses. The company also distributes and services office copiers, production printers, wide-format printers, fax hardware, scanners, and mailing systems from leading OEMs such as Canon, Ricoh, Sharp, Kyocera, Dell, and Lenovo.
Product overview
R.K. Black, Inc. is a family-owned Oklahoma City–based managed print, IT, and professional services provider operating for 70+ years across Oklahoma, Kansas, and Missouri. The portfolio is structured as a managed-services umbrella (Managed Print, Managed IT, Managed VoIP, Managed Cybersecurity, Cloud-Based Solutions, Mailing Systems, Software Licensing, Networking & Infrastructure, and project-based IT Professional Services) wrapped around a hardware distribution line (Office Copiers, Production Printers, Wide Format, Fax Machines, Fax Servers, and Scanners from Canon, Ricoh, Sharp, and Kyocera, plus Duplo mailing systems). Layered on top of the managed print fleet is a Document Management software/service platform (intelligent capture, workflow, records management, e-signature) and an adjacent set of compliance services (Commercial, Mobile, and Hard Drive Shredding), with Promotional Products as a brand-merchandise offering. Print Management Tools, the e-info copier portal, the IT portal at portal.rkblack.com, and the ScreenConnect remote-support console tie the hardware and managed-services pieces together as one integrated office-technology stack.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed Print Services End-to-end outsourced management of the print fleet covering assessment and right-sizing, remote device monitoring and maintenance, automated supplies replenishment, secure print release, MFP authentication, scan-to-workflow, and cost/per-page reporting for business customers.
- Managed IT Services Outsourced 24/7 IT operations under an SLA including remote network monitoring and management, multi-tier help desk support, endpoint protection, patch management, backup and disaster recovery, server and infrastructure administration, hybrid cloud (Microsoft 365/Azure) administration, compliance support, and vCIO strategic planning.
- Managed VoIP
Quantifiable outcome
- 70+ years of continuous operation as a family-owned business since 1955
- +3 more outcomes
Companies that use R.K. Black
Customer profileNamed customers1 record
Segments8 records
Ideal customer profiles3 records
R.K. Black technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability7 records
Feature4 records
R.K. Black partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered flagship and core.
- CanonflagshipCanon is one of R.K. Black's lead copier and printer hardware partners, listed in the Trusted Partners logo block on the homepage. Canon devices are central to R.K. Black's managed print offering and copier fleet analyses.
- RicohflagshipRicoh is a flagship copier/printer hardware partner, featured in the Trusted Partners logo block. Ricoh devices are commonly included in vendor-neutral copier fleet recommendations.
- SharpcoreSharp is a copier/printer hardware partner included in R.K. Black's Trusted Partners lineup, providing additional device options for managed print customers.
- KyoceracoreKyocera is a copier/printer hardware partner featured in the Trusted Partners section, supporting R.K. Black's vendor-neutral approach to print fleet selection.
- MicrosoftflagshipMicrosoft is a flagship technology partner underpinning R.K. Black's managed IT, cloud, and document management service lines. Listed in the Trusted Partners block on the homepage.
- Cisco MerakiflagshipCisco Meraki is a flagship networking and security infrastructure partner for R.K. Black's managed IT practice, providing cloud-managed switches, wireless, and security appliances.
- DellflagshipDell is a core endpoint and server hardware partner, supplying desktops, laptops, and servers as part of R.K. Black's managed IT and hardware sales offerings.
- LenovocoreLenovo is a hardware partner for endpoint devices (laptops/desktops), supporting R.K. Black's vendor-neutral device selection for managed IT customers.
- FortinetflagshipFortinet is a core security infrastructure partner for firewalls and cybersecurity solutions, supporting R.K. Black's managed security and IT services.
- 3CXflagship3CX is a hosted phone system / VoIP platform partner that powers R.K. Black's managed VoIP offering.
- VxtcoreVxt is a VoIP/communications partner listed in the Trusted Partners block, supporting R.K. Black's managed voice services alongside 3CX.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
R.K. Black competitors and assessment
Company assessmentBroad incumbents
- Xerox: Global print and managed document services incumbent with broad portfolio of managed print, document management, and IT services that overlaps with R.K. Black's offerings.
- Ricoh USA: Major OEM and managed services provider — both a flagship hardware partner to R.K. Black and a direct competitor through its Ricoh Managed Services program.
- Konica Minolta: Global OEM and managed services incumbent offering managed print, document management, and IT services — a broad incumbent that competes both as a hardware supplier and as a direct managed services competitor.
- Sharp Electronics: OEM and managed document services provider that supplies copier/printer hardware to R.K. Black while also competing in managed services and document workflow solutions.
- Canon USA: OEM and managed document services provider that is R.K. Black's lead hardware partner but also operates its own managed print and document services programs nationally.
Direct peers
- Dex Imaging: Regional managed print, document management, and IT services provider with similar copier/MFP hardware-led service model and SMB/mid-market customer focus.
- Marco Technologies: Regional Midwest managed print, IT, and document services provider with a similar family-influenced operating model and comparable service portfolio across managed print, managed IT, cloud, and document management.
- RJ Young: Regional managed print, IT, and document management provider serving SMB and mid-market customers across the South/Midwest with similar bundled-services strategy.
- Pacific Office Automation: Regional managed print, IT, and document solutions provider with comparable multi-OEM hardware strategy and similar managed-services bundling approach across the West/Midwest.
- Gordon Flesch Company: Family-owned Midwest managed print and IT services company with comparable recurring-revenue business model, multi-state regional office footprint, and overlapping customer segments.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
R.K. Black social profiles
Digital presenceR.K. Black compliance and trust
Trust signalCompliance5 records
R.K. Black financial estimates
Financial estimateRevenue estimate
Valuation estimate
R.K. Black leadership team
Management profileNumber of profiles
Profiles2 records
R.K. Black funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
R.K. Black M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about R.K. Black
What does R.K. Black do?
R.K. Black is a family-owned managed services provider delivering managed print, managed IT, managed VoIP, managed cybersecurity, networking, cloud-based solutions, document management, and document shredding services to businesses. The company also distributes and services office copiers, production printers, wide-format printers, fax hardware, scanners, and mailing systems from leading OEMs such as Canon, Ricoh, Sharp, Kyocera, Dell, and Lenovo.
Is R.K. Black a public or private company?
R.K. Black is a private company. It is classified as family owned and is currently operating.
When was R.K. Black founded?
R.K. Black was founded in 1955. It employs 101 to 250 people.
Where is R.K. Black based?
R.K. Black is headquartered in Oklahoma City, United States, in the North America region.
How does R.K. Black make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are managed Print Services, managed VoIP / Phone Systems, document Management Software (M-Files) and hardware Sales (Copiers, Printers, Computers).
Who are R.K. Black's main competitors?
Broad incumbents on record are Xerox, Ricoh USA, Konica Minolta, Sharp Electronics and Canon USA. Direct peers are Dex Imaging, Marco Technologies, RJ Young, Pacific Office Automation and Gordon Flesch Company.
Does R.K. Black have an API?
No public API is recorded for R.K. Black.
What industry is R.K. Black in?
R.K. Black's product category is Managed Print and IT Services. Its primary akta.pro industry code is CRAOALAE, E-books, Digital Content & Licensing Distribution. Its NAICS code is 532420 and its SIC code is 3579.