What Madeformed does

MadeForMed SAS is a privately-held French SaaS company founded in 2014 by general practitioner Dr. Julien Pourcel and engineer Thomas Plain, headquartered in Marseille. The company provides a verticalised software suite for independent general practitioners and family physicians in France, combining an AI-powered virtual receptionist (Alice), online appointment scheduling, secure patient–physician messaging, teleconsultation, white-label independent practice websites, and — following the November 2024 acquisition of Odaiji — full medical practice management software including prescription and patient record tooling. The platform analyses incoming calls through proprietary CallContext technology to identify caller context and route or handle requests automatically, reducing reported phone interruptions by up to 80% and filtering 15 million calls in 2025 across more than 4,000 physician users serving approximately 10 million patients. The business model is a monthly automatic-debit subscription (with pro-rata first month), billed directly to healthcare professionals through self-service onboarding via the company website, with payments processed through Mollie and the service hosted on HDS-certified Claranet infrastructure under Article L 1111-8 of the French Public Health Code. GTM is product- and community-led: the company cites word-of-mouth ('bouche-à-oreille') among physicians, FMC/event presence, content marketing, and the MadeForMed Family equity-crowdfunding program launched in September 2019 — under which roughly 10% of users have become shareholders — as primary growth drivers. The company operates an 'entreprise libérée' autonomous organisational model, became an 'entreprise à mission' in 2023, and was previously known as Medbox SAS.

Name

Madeformed

Legal name

MadeForMed SAS

Website

https://madeformed.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

MadeForMed is a French SaaS platform that gives general practitioners an AI-powered virtual receptionist (Alice), online appointment scheduling, secure messaging, teleconsultation, and independent white-label websites, and in 2024 expanded into full practice management via the Odaiji acquisition.

Ownership category

akta.pro rank

Product category

Healthcare Practice Management Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Patient Intake, Digital Registration & eForms (HLACAEAF)

Keywords

• Medical practice management
• Virtual receptionist software
• Appointment scheduling SaaS
• Teleconsultation platform
• Physician communication tools

Headquarters

HQ city

Saint-mandé

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription - Medical Practice Management: Monthly subscription service for healthcare professionals providing a comprehensive suite of tools including virtual secretary, appointment scheduling, medical agenda, secure messaging, teleconsultation, and website hosting. Payment is made monthly by automatic debit on the 1st of each month, with the first month billed on a pro-rata basis.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

MadeForMed is a SaaS platform that equips French general practitioners with an AI-powered virtual receptionist (Alice), online appointment scheduling, an independent practice website with 24/7 booking, secure patient-doctor messaging, teleconsultation, and the Odaiji medical practice management software suite. The solution targets solo and small-group family medicine practices seeking to reduce phone-call overload and preserve physician independence from third-party platforms.

Product overview

MadeForMed is a SaaS platform providing a comprehensive suite of communication and practice management tools for general practitioners in France. The core offering centers on the Standardiste Virtuelle Alice (AI-powered virtual receptionist) combined with online appointment scheduling (Agenda Médical), independent practice websites, secure messaging, and teleconsultation capabilities. The platform operates on a white-label model where doctors maintain ownership of their patient relationships and data. In November 2024, MadeForMed expanded into medical practice management software through the acquisition of Odaiji. The system integrates a payment gateway via Mollie for online consultation payments and offers optional call transfer to human tele-secretarial partners. The platform claims over 4,000 physician users managing approximately 15 million filtered calls and serving 10 million patients annually.

Differentiator

Problem solved

Functional benefit

Brands

• Odaiji: A medical practice management software platform acquired by MadeForMed in November 2024. Odaiji provides an intuitive consultation workspace, prescription management, and patient record organization for general practitioners.
• Alice
• MadeForMed Family
• CallContext

Products and services

• Standardiste Virtuelle Alice AI-powered virtual receptionist that automatically answers, filters, and routes incoming patient calls using CallContext technology. Identifies callers and reason for contact, manages appointment bookings, sends SMS reminders, transcribes voicemail messages, and reduces phone interruptions by up to 80%. Targeted at general practitioners and small medical practices in France.
• Agenda Médical en Ligne Online medical calendar/scheduling system for general practitioners that allows viewing and managing appointments in real time from any internet connection, with automatic confirmations sent to patients via email or SMS. Ultra-flexible scheduling designed for general medicine workflows.
• Site Internet Indépendant White-label website builder for medical practices that gives each doctor ownership of their own domain name and patient-facing website. Includes 24/7 online appointment booking, contact forms, teleconsultation access, and patient messaging — allowing physicians to keep patients on their own site rather than third-party platforms.
• Messagerie Secure messaging system enabling doctors to respond to non-urgent patient inquiries via SMS or email without exposing personal phone numbers. Centralizes and transcribes patient requests so physicians can answer asynchronously.
• Téléconsultation Video consultation tool integrated with the appointment scheduling system that enables physicians to conduct remote consultations according to their own protocols, while remaining compliant with French healthcare regulations.
• Odaiji Medical practice management software acquired by MadeForMed in November 2024. Provides an intuitive consultation workspace, prescription management, and well-organized patient records for general practitioners.
• Click-to-Call Web-based callback feature that lets patients initiate a phone call to the physician directly from the practice website via a clickable button, generating a call-back without exposing the doctor's personal number.
• Échange Sécurisé de Documents Secure document exchange module that allows doctors and patients to share and store documents without revealing personal contact information, supporting asynchronous administrative exchanges.
• TPE Virtuel (Virtual Payment Terminal) Virtual payment terminal integrating Mollie payment processing that allows physicians to securely accept online payments for consultations, particularly teleconsultations.

Quantifiable outcome

• 80% reduction in phone interruptions for physicians
• +6 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability4 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core and minor.

• OdaijicoreStrategic or Co-development Partner · 18 November 2024MadeForMed acquired Odaiji, a medical software company, in November 2024 on the occasion of its 10th anniversary. Odaiji provides a medical practice management software that MadeForMed has integrated into its ecosystem, branded as 'Odaiji, le logiciel métier MadeForMed'.
• Claranet SAScoreTechnology or IntegrationClaranet SAS provides hosting services for MadeForMed as an approved health data hosting provider (hébergeur agréé de données de santé) per Article L 1111-8 of the French Public Health Code. Claranet is registered with the Paris RCS under number B 419 632 286 and headquartered at 18-20 rue du Faubourg du Temple, 75011 Paris.
• Tele-secretariat PartnersminorChannel Partner/ Reseller/ DistributorMadeForMed partners with specialized tele-secretariat service providers to offer human-based phone answering for situations where the virtual secretary Alice cannot handle calls. These partners provide physical tele-secretaries who can take over when physicians deem it necessary or legitimate.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Weda: Leading French electronic medical record (EMR) and practice management software for GPs. Comparable because it serves the same French family-physician segment with clinical and administrative workflows, similar to MadeForMed's expanded scope following the Odaiji acquisition.
• Lifen: French healthcare communication platform connecting providers with one another and with patients. Comparable because it offers secure medical messaging and document exchange functions overlapping with MadeForMed's messagerie and secure document exchange features.
• Qare: French teleconsultation service used by physicians and patients. Overlaps with MadeForMed's teleconsultation and secure document exchange capabilities, targeting similar healthcare professional users in France.
• Medaviz: French teleconsultation and asynchronous messaging service for healthcare professionals. Comparable as a French physician-facing teleconsultation platform that competes for the same clinical communication use cases as MadeForMed.
• Doctolib: France's dominant physician booking, teleconsultation, and patient communication platform. MadeForMed explicitly positions against Doctolib, offering physicians an independent alternative with virtual secretary, online booking, and messaging features that directly substitute Doctolib's core offering.
• Hellocare: French teleconsultation and patient engagement platform used by healthcare professionals. Comparable because it targets French providers with secure messaging and consultation tools that overlap MadeForMed's teleconsultation and messagerie modules.

Broad incumbents

• Cegedim: Large French health IT vendor offering practice management and EHR software (e.g., Crossway) widely used by French GPs. Cegedim is a broad incumbent that competes across the full physician software stack that MadeForMed now enters via Odaiji.
• CompuGroup Medical: European health IT incumbent providing EMR and practice management software widely used by physicians across Europe. It is a broad incumbent analogous to Cegedim that the MadeForMed + Odaiji stack will increasingly compete with on physician software spend.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/madeformed
• YouTubeyoutube.com/@MadeForMed
• Facebookfacebook.com/madeformed
• LinkedInfr.linkedin.com/company/madeformed

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Madeformed