What Qoctor does

Qoctor is a Melbourne-based private telehealth company (legally Dr Sicknote Pty Ltd) that provides video and phone consultations with AHPRA-registered Australian doctors. Founded in 2017 and originally launched as Dr Sicknote before being renamed to reflect its broadened service portfolio, the platform serves individual Australian patients and enterprise partners with a horizontal menu of telehealth services including medical certificates, online prescriptions, GP appointments, specialist referrals, pathology referrals, STI testing, action plans and carer's certificates. The company is owned and operated by a group of Australian GPs without disclosed venture capital or private equity backing, and has no parent company or subsidiaries.

Qoctor's core technology is a proprietary telehealth platform that integrates real-time video conferencing with AHPRA-compliant doctor matching, online assessment questionnaires, eScript delivery via SMS and email, and a Pharmacy Concierge Service that routes electronic prescriptions to local partner pharmacies or dispatches them via Australia Post standard and express delivery. A Certificate Validity Checker allows employers to authenticate issued certificates via reference number and surname, and a 15-minute priority queue is offered for an additional fee. The platform has served 300,000+ cumulative Australians, facilitated 76,066 medical certificates and saved patients 114,099 hours, while sustaining a 4.5+ star Trustpilot rating from over 13,000 reviews and a 4.6/5 rating from 10,078 reviews per the homepage.

The business operates a pay-as-you-go transaction model with per-consultation fees ranging from $14.99 (single-day medical certificates) to $59.99+ (medical weight loss consultations), augmented by a recurring corporate channel through enterprise and association partnerships with Coles, Deloitte, the Police Association Victoria, the Australian Paramedic Association (NSW, QLD, VIC), CBHS Health Fund and RAFFWU. Distribution is direct-to-consumer via qoctor.com.au, supported by sub-brands including Doctors for Weight Loss (doctorsforweightloss.com.au) and Health for Work (healthforwork.com.au), plus a partner pharmacy network handling fulfillment. The company is geographically restricted to Australia (patients must be physically in country at the time of consultation) and operates 365 days a year, including weekends and public holidays.

Name

Qoctor

Legal name

Dr Sicknote Pty Ltd

Website

https://qoctor.com.au

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Qoctor is an Australian, GP-owned telehealth platform that delivers video and phone consultations with AHPRA-registered doctors for medical certificates, prescriptions, GP appointments, referrals, pathology and weight management, serving both individual consumers and enterprise partners across Australia.

Ownership category

akta.pro rank

Product category

Telehealth Services

NAICS

Offices of Physicians (6211)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Urgent Care + ePrescribing & Lab/Imaging Ordering Telehealth Platforms (HLALAJAL)

akta.pro secondary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

Keywords

• Telehealth consultations
• Online medical certificates
• EScript prescriptions
• Specialist referrals online
• Virtual GP appointments

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Telehealth Consultation Fees: Primary revenue from per-consultation fees charged to patients for various telehealth services including medical certificates, prescriptions, GP appointments, referrals, blood tests, and action plans. Fees are paid at point of service with no subscription required.
2. Prescription Delivery & Pharmacy Services: Fees collected for prescription delivery via Australia Post (standard and express) and Pharmacy Concierge Service. Medication delivery available for select treatments including contraceptive pill, erectile dysfunction medication, hair loss treatment, jet lag, period delay, premature ejaculation, genital herpes, chlamydia treatment, and bacterial vaginosis.
3. Corporate Partnership Fees: Discounted corporate rates provided to employer partner organizations for employee telehealth access, with employers receiving bulk access and employees receiving discounted consultation rates below standard pricing.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Qoctor is an Australian online telehealth service that connects adult patients with AHPRA-registered doctors via real-time video or phone consultations. Patients self-register, complete online assessments, and pay per consultation to receive same-day medical certificates, prescriptions (eScripts), specialist referrals, pathology requests, action plans, and carer's certificates. The platform also supports prescription routing to partner pharmacies and home delivery via Australia Post.

Product overview

Qoctor is a telehealth platform offering a unified suite of online doctor services, including medical certificates, prescriptions, GP appointments, pathology referrals, specialist referrals, and health certificates (carer's, STI). Services are delivered via video or phone consultations with AHPRA-registered Australian doctors, available 365 days a year. The core platform is supplemented by a specialized weight management sub-brand (Doctors for Weight Loss) and corporate partnership programs. Pricing is pay-as-you-go with no subscription required, starting from $14.99 for basic certificates. Prescription delivery options include eScripts, pharmacy concierge, and postal delivery through Australia Post partner pharmacies.

Differentiator

Problem solved

Functional benefit

Brands

• Doctors for Weight Loss: Qoctor's dedicated specialized service for patients seeking medical support with weight management, offering doctor-led consultations, evidence-based care, and integration with broader health assessment.

Products and services

• Medical Certificates Doctor-issued medical certificates for work or university absence, issued via same-day video consultation with AHPRA-registered Australian doctors; single-day certificates from $14.99 and multi-day/backdated certificates from $27.99.
• Online Prescriptions Telehealth prescription consultations for medications including contraceptive pill, erectile dysfunction, hair loss, jet lag, period delay, premature ejaculation, genital herpes, chlamydia, and bacterial vaginosis treatments; eScripts delivered via SMS or email at $24.99-$31.99.
• GP Telehealth Appointments Video or phone consultations with AHPRA-registered Australian GPs for long-term, recurring, or complex health issues, special form completion, and sick leave requests; priced at $49.99 per consultation.
• Pathology / Blood Test Referrals Doctor-issued blood test and pathology referrals delivered via telehealth, with results sent directly to the patient's inbox; priced at $39.99-$49.99.
• Specialist Referrals New and repeat specialist referral letters covering dermatology, sleep physicians, urology, vasectomy, Mirena coil insertion, female sterilization, sleep studies, laser eye surgery, and cosmetic procedures; priced from $29.99.
• Carer's Certificates Doctor-issued certificates confirming caring responsibilities for unwell family or household members; priced at $27.99.
• Asthma and Allergy Action Plans Doctor-issued asthma or allergy action plans delivered via telehealth; priced at $31.99.
• STI Testing Sexual health screening and sexually transmitted infection test referrals delivered via telehealth; priced at $39.99-$42.99.
• Doctors for Weight Loss Doctor-led telehealth weight management service offering GP consultations, video appointments, evidence-based care, and ePrescriptions on a pay-as-you-go basis; consultations from $59.99.
• Pharmacy Concierge Service Electronic prescription routing service that sends eScripts directly to the patient's local Australian pharmacy for medication pickup, typically within hours; priced at $8.99.
• Prescription Delivery via Australia Post Australia Post prescription delivery service with standard ($11.99, 5-7 business days) and express ($14.99, next business day) options for select medications.
• Priority Booking Queue Add-on expedited booking option providing access to a doctor within 15 minutes; additional $20.99 fee applied to any service.
• Health for Work (Corporate Telehealth Program) Corporate employee wellness partnership program offering organizations and their employees discounted telehealth access including medical certificates, prescriptions, and specialist referrals at negotiated rates.

Quantifiable outcome

• 114,099 hours saved by patients
• +4 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• ColescoreGTM or Marketing PartnerColes team members receive discounted corporate rates for Qoctor telehealth services as part of employee wellness benefits.
• DeloittecoreGTM or Marketing PartnerDeloitte team members receive discounted corporate rates for Qoctor telehealth services as part of employee wellness benefits.
• Australian Paramedic Association (NSW, QLD, VIC)minorGTM or Marketing PartnerAssociation members receive discounted access to Qoctor telehealth services as member benefit.
• The Police Association Victoria (TPAV)minorGTM or Marketing PartnerPolice association members receive discounted access to Qoctor telehealth services as member benefit.
• CBHS Health FundminorGTM or Marketing PartnerCBHS health fund members receive discounted access to Qoctor telehealth services as health fund benefit.
• Retail and Fast Food Workers Union (RAFFWU)minorGTM or Marketing PartnerUnion members receive discounted access to Qoctor telehealth services as member benefit.
• Partner PharmaciescoreChannel Partner/ Reseller/ DistributorIndependent Australian pharmacies partnered with Qoctor to receive electronic prescriptions via Pharmacy Concierge Service and provide medication dispensing and home delivery services.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• InstantScripts: Australia's leading DTC telehealth platform for medical certificates, prescriptions, and specialist referrals — directly overlapping with Qoctor on service mix, pricing model, and target customer (Australian consumers needing same-day documentation).
• Updoc: Australian online doctor platform offering medical certificates, prescriptions, and GP consultations via telehealth with similar pay-as-you-go pricing and self-serve patient flow.
• Doctors on Demand Australia: Australian telehealth service providing AHPRA-registered doctor consults, prescriptions, and medical certificates via video — directly overlapping with Qoctor's core offerings and target market.
• GP2U Telehealth: Australian specialist telehealth referral and consultation platform enabling GP-to-specialist and patient-to-doctor video consultations — overlapping with Qoctor's specialty referral and telehealth consultation offerings.
• Medinet Australia: Australian digital health platform offering GP telehealth appointments, prescriptions, and specialist referrals — overlapping service catalog and consumer positioning as Qoctor.

Broad incumbents

• Healthdirect Australia: Government-funded telehealth service providing health advice, GP helpline, and video consultations across Australia — competes with Qoctor on primary care telehealth, though operating at subsidized/free basis and broader health information scope.
• Eucalyptus: Australian telehealth operator with multiple vertically-focused brands (Mosh, Pilot, Kin, Juniper) covering men's, women's, fertility, and weight loss — competes with Qoctor across prescriptions, GP consults, and the Doctors for Weight Loss sub-brand, with venture backing for scale.
• Teladoc Health: Global telehealth leader providing virtual care across primary care, specialty consultations, and prescriptions — a broad incumbent operating outside Australia but representing the strategic scale benchmark for DTC telehealth business models.
• Hims & Hers Health: US-based DTC telehealth and prescription platform serving consumers with same-day online consultations and home delivery — operates a similar consumer-first subscription/transactional telehealth model with multi-category clinical offerings.

Emerging players

• Mosh (Eucalyptus): Australian telehealth brand focused on men's health (hair loss, ED, weight loss) operating under the Eucalyptus health platform — overlaps with Qoctor on ePrescribing and telehealth consultations but with subscription model and specialized verticals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/_qoctor
• LinkedInlinkedin.com/company/qoctor

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Qoctor