What DOTGO does

Dotgo LLC is a global RCS (Rich Communication Services) and Rich Business Messaging (RBM) infrastructure provider headquartered in Bridgewater, New Jersey, with an engineering and R&D center in Bengaluru, India. The company operates as a wholly-owned subsidiary of conversational messaging platform Gupshup following a 2021 acquisition. Dotgo's platform centers on RBM Hub®, a cloud-based aggregator that enables mobile operators, messaging aggregators, ISVs, and brand enterprises to send RCS messages across 80+ operators in 25+ countries, backed by Dotgo MaaP, RBM Managed Services, and RBM Verification services for operators. Additional offerings include Bot Store® (the world's only open RCS chatbot directory), RichOTP®, RichSMS®, Universal RCS® (which extends RCS-like experiences to non-RCS devices via browser fallback), Campaign Manager, and Template Management — a portfolio that has collectively processed over 10 billion RCS Business messages globally and reached 500 million+ users through RBM Hub.

The platform is built on integration with Google Jibe Platform and supports standard GSMA RCS APIs (FNW.11), with GoLive across RCS, WhatsApp, Apple Business Chat, Viber, Facebook Messenger, Google Business Messages, Twitter, and Telegram. Dotgo combines proprietary technology (three granted US patents covering rich OTP, rich SMS, and expanded reach rich business messaging) with regulatory influence as an RCS verification authority since 2020 and a contributing member of GSMA and MEF standards bodies. Strategic partnerships with Google, Kero, and Celerity Systems extend distribution across operator, aggregator, and enterprise channels.

Dotgo's revenue model is primarily usage-based (per-message fees for RCS delivery across its global network), supplemented by managed services fees for operator onboarding, RBM agent launch, and verification, plus subscription/recurring charges for premium add-on solutions such as RichOTP, RichSMS, Bot Store, and Template Management. The company sells via direct enterprise field sales (targeting carriers, aggregators, ISVs, and brands), partner channels (Kero, Celerity Systems), and self-service developer portals (developer.dotgo.com), with named customers including Africell, Airtel Nigeria, Haggai, Nexus, and Castle Race. Pricing is not publicly disclosed; terms of service indicate a mix of one-time, recurring, and usage-based charges paid in advance.

Name

DOTGO

Legal name

Dotgo LLC

Website

https://dotgo.com

Company type

Private

Founded year

2016

Operating status

Operating

Short description

Dotgo is a global RCS (Rich Communication Services) infrastructure provider and Gupshup subsidiary that enables mobile operators, aggregators, ISVs, and enterprise brands to deploy and monetize Rich Business Messaging across 80+ operators in 25+ countries.

Ownership category

akta.pro rank

Product category

Rich Communication Services (RCS) Messaging Platform

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computer Systems Design and Related Services (54151)

SIC

Telegraph & Other Message Communications (4822), Communications Services, Nec (4899)

akta.pro primary industry

SMS/RCS Messaging Platforms (BPAMACAF)

akta.pro secondary industry

VoIP Access & ITSP Services (HDAIAHAD)

Keywords

• RCS business messaging
• Rich communication services
• Messaging infrastructure platform
• Mobile operator solutions
• Conversational messaging APIs

Headquarters

HQ city

Berkeley Heights

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. RCS Business Messaging Infrastructure: Dotgo provides RCS messaging infrastructure enabling carriers and aggregators to deploy and monetize Rich Communication Services. Revenue is generated through message processing fees and platform access charges across 25+ countries and 80+ operators.
2. RBM Managed Services: Complete end-to-end managed services for operators to monetize RBM. Includes onboarding, testing, verification, and launch of RBM agents. Revenue generated through service fees and ongoing platform maintenance charges.
3. Exclusive Solutions (RichOTP, RichSMS, Bot Store): Premium add-on solutions including RichOTP for secure authentication, RichSMS for enhanced SMS campaigns, Bot Store for chatbot marketplace, and Template Management services. Sold as API access and per-message fees.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

DOTGO provides an RCS (Rich Communication Services) Business Messaging infrastructure platform that enables mobile operators, aggregators, ISVs, and enterprise brands to deploy, send, and monetize rich, branded messaging globally across 80+ operators in 25+ countries. The platform centers on the RBM Hub aggregator solution, complemented by operator-side services (MaaP, RBM Managed Services, RBM Verification) and a suite of exclusive solutions (Bot Store, Campaign Manager, RichOTP, RichSMS, Universal RCS, Template Management) that handle authentication, campaign orchestration, and chatbot discovery.

Product overview

Dotgo is a Gupshup company and global RCS (Rich Communication Services) technology provider offering a unified platform architecture centered on the RBM Hub for aggregators, ISVs, and operators. The portfolio includes operator solutions (MaaP, RBM Managed Services, RBM Verification, Chatbots) and exclusive solutions (Bot Store, Campaign Manager, RichOTP, RichSMS, Universal RCS, Template Management). The platform operates across 80+ operators in 25+ countries, processing billions of RCS messages monthly, with 500+ million RBM Hub users. Dotgo recently launched AI-powered content filtering (March 2026) and supports Apple iOS 18 RCS.

Differentiator

Problem solved

Functional benefit

Brands

• RBM Hub®: RCS aggregator platform for sending RCS messages globally across operators
• Bot Store®
• RichOTP®
• RichSMS®
• Universal RCS® (URCS)
• Campaign Manager
• Dotgo MaaP
• RBM Managed Services
• RBM Verification

Products and services

• RBM Hub

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability11 records

Feature9 records

Partnerships

Five partnerships are on record, tiered core and flagship.

• KerocoreChannel Partner/ Reseller/ Distributor · 3 March 2026Strategic partnership combining Dotgo's global RCS infrastructure and reach with Kero's unified messaging platform covering WhatsApp, RCS, and SMS channels. Enables enterprise brands to launch rich, branded, and interactive messaging campaigns with greater speed and flexibility. Partnership addresses demand for richer digital communications without enterprise complexity.
• Celerity SystemscoreChannel Partner/ Reseller/ Distributor · 2 March 2026Enables Dotgo's RBM Hub to power RCS message delivery for Celerity's messaging brands including BulkSMS and Kero Chat. Gives Celerity access to Dotgo's global RCS network processing billions of RCS messages monthly across 80+ operators in 25+ countries. Allows customers to transition from traditional SMS to Rich Business Messaging with branded experiences and real-time analytics.
• GoogleflagshipTechnology or IntegrationDotgo is a Google partner with deep integration with Google Jibe Platform for RCS. Collaboration includes enabling RCS Business Messaging and supporting Google's RCS ecosystem expansion. Google and Dotgo have worked together to enable and monetize RCS for operators globally.
• GSMAcoreStrategic or Co-development PartnerActive participation in GSMA standardization work for RCS. Dotgo experts have worked closely with GSMA in developing and enhancing RCS standards. The company is recognized as an RCS verification authority with standardization expertise.
• Mobile Ecosystem ForumcoreStrategic or Co-development PartnerDotgo is a member of the Mobile Ecosystem Forum (MEF) driving forward change and transforming mobile communication. The company received a MEFFY Award from MEF for its RBM Hub platform.

Scale indicators9 records

Recent moves6 records

Expansion highlights10 records

Direct peers

• MessageBird (Bird): Omnichannel communications platform providing SMS, WhatsApp, email, and messaging APIs to enterprises. Comparable as a multi-channel CPaaS competitor targeting the same brand and enterprise messaging customers.
• CM.com: Conversational messaging and commerce platform offering SMS, WhatsApp, RCS, and voice APIs with strong European presence. Comparable as a competing messaging aggregator with RCS capabilities.
• Mavenir: Telecom network software vendor that supplies MaaP (Messaging as a Platform) and RCS infrastructure to mobile operators. Comparable as a direct competitor offering carrier-grade RCS deployment and monetization platforms.
• Plivo: Cloud communications platform offering SMS, voice, and messaging APIs to enterprises globally. Comparable as a competing CPaaS provider targeting messaging infrastructure workloads.

Broad incumbents

• Gupshup: Dotgo's parent company and a broader conversational messaging platform offering WhatsApp, SMS, voice, and chatbot APIs across multiple channels. Comparable as the umbrella conversational messaging business, though Dotgo is the RCS-specialized arm.
• Twilio: Large communications platform offering SMS, MMS, WhatsApp, and messaging APIs at global enterprise scale. Comparable as a competing messaging infrastructure provider, but with broader multi-channel reach and larger direct enterprise sales force.
• Sinch: Global messaging and communications platform serving enterprises with SMS, RCS, WhatsApp, and voice APIs. Comparable as a competing A2P messaging infrastructure provider with RCS support alongside other channels.
• Infobip: Cloud communications platform offering SMS, RCS, WhatsApp, email, and voice with strong carrier relationships globally. Comparable as a tier-1 messaging aggregator and RCS business messaging competitor.
• Vonage: Communications platform offering SMS, voice, video, and messaging APIs as part of the Ericsson portfolio. Comparable as a competing communications infrastructure provider targeting enterprise messaging use cases.

Regional players

• Zenvia: Latin American conversational commerce and messaging platform with SMS, WhatsApp, and RCS capabilities. Comparable as a competing RCS-enabled messaging platform serving LATAM markets that overlap with Dotgo's footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/DOTGO
• YouTubeyoutube.com/channel/UCmm7oMG4TQy38sRV76LUwtg
• Facebookfacebook.com/dotgobots
• LinkedInlinkedin.com/company/dotgo

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DOTGO