Firm Media
Firm Media is a US-based, privately held digital marketing agency founded in 2008 that provides specialized SEO, PPC, website design, reputation management, and multi-channel advertising services exclusively to specialty medical, dental, and med-spa practices.
- Company typePrivate
- Founded2008
- HeadquartersOntario, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Firm Media does
Firm Media is a privately held, US-based digital marketing agency founded in 2008 and headquartered in Ontario, California. The company specializes in full-service marketing for specialty medical practices, with primary verticals in oral and maxillofacial surgery, plastic surgery, dental, med spa, and dermatology. Its core proposition is vertical specialization — domain-specific workflows, HIPAA-compliant handling of Protected Health Information, and a portfolio of proprietary, trademarked products including MediSites™ (medical-practice website design), OmniBlend Advertising™ (multi-channel advertising that combines digital and TV streaming with a stated 120M daily ad reach), MediLearn360™ (patient education content library), ReputationNest™ (review and reputation management), the DigitalBoost Suite, Firm Forms, and a Before & After Photo Gallery Management Platform. The forthcoming Ailm Atelier™ extends the brand surface. Underlying delivery relies on standard digital marketing infrastructure (Google Partner, Facebook Partner, Klaviyo, AdRoll, Plesk) plus the accessiBe integration for WCAG 2.1 AA accessibility compliance.
Firm Media operates a sales-led go-to-market with dedicated Account Executives assigned to each client, supported by Client Managers, an Operations Director, and a Creative Director. Customer acquisition runs through direct sales, free consultations and traffic audits, city-specific landing pages across at least 11 US metros, content marketing, and referral. Services are delivered as monthly recurring retainers with quarterly strategy reviews, and pricing is custom-quoted rather than publicly listed. Revenue is undisclosed; the company has no reported funding rounds and appears bootstrapped under private ownership.
The company is small (11–50 employees) but operationally mature, with 15+ years of continuous operation, multiple American Advertising Awards (including 2022–2024 ADDYs and 2015 Agency of the Year), Forbes Agency Council membership for both the CEO and CSO, and documented client outcomes such as 100% customer satisfaction on surveyed support tickets, 2.7-hour average resolution time, and case-study results including 161% year-over-year new lead volume and 186% more conversions for med-spa clients. In 2024, founder Chris Suchánek transitioned from CEO to Chief Strategy Officer, and Nathan Greenberg was appointed CEO, formalizing a leadership succession.
Firm Media firmographics
Firmographics- Name
- Firm Media
- Legal name
- Firm Media Inc.
- Website
- https://firm-media.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Firm Media is a US-based, privately held digital marketing agency founded in 2008 that provides specialized SEO, PPC, website design, reputation management, and multi-channel advertising services exclusively to specialty medical, dental, and med-spa practices.
- Ownership category
- akta.pro rank
Firm Media industry classification
Industry- Product category
- Medical and Dental Digital Marketing Services
- NAICS
- Advertising Agencies (541810), Public Relations Agencies (541820), Media Buying Agencies (54183)
- SIC
- Services-Advertising Agencies (7311), Services-Advertising (7310)
- akta.pro primary industry
- Healthcare/Pharma Creative Agencies (MPAAAAAJ)
- akta.pro secondary industries
- Digital & Programmatic Media Buying (Display, Video, CTV, Audio) (BPAFABAB), Healthcare & Life Sciences PR (MPAAADAD)
Keywords
Where Firm Media is headquartered
LocationHeadquarters
- HQ city
- Ontario
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Firm Media business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Marketing or Sales, Technology or R&D, Operations
Revenue model
- Digital Marketing Services: Comprehensive digital marketing services for specialty medical practices including SEO, PPC, social media, email marketing, website design, and reputation management. Services are delivered through ongoing retainer relationships with dedicated account executives.
- Consulting Services: Sales training and consulting services for medical practices including Return On Relationship Practice Workshop taught in full-day format, helping front office staff convert internet leads to patients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom pricing based on practice needs and selected services |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
Firm Media product offering
Product offeringCore offering
Firm Media provides specialized digital marketing services to professional medical, dental, and legal practices, with deep vertical focus on oral surgery, plastic surgery, dental, med spa, and dermatology practices. Core offerings include custom website design (MediSites™), SEO, PPC digital advertising, OmniBlend Advertising™ multi-channel campaigns, social media management, email/SMS automation, brand development, photography and video production, reputation management (ReputationNest™), accessibility compliance, and analytics delivered through dedicated Account Executives on monthly retainer engagements.
Product overview
Firm Media is a best-in-class medical marketing agency offering a comprehensive portfolio of proprietary products and services for specialty medical practices including plastic surgery, oral surgery, dental, med spa, and dermatology. The core offering centers on MediSites™ for website design, combined with SEO, digital advertising (PPC), and OmniBlend Advertising™ for multi-channel marketing. Key proprietary products include ReputationNest™ for reputation management, MediLearn360™ for patient education, and the Before & After Photo Gallery Management Platform. Services span social media management, email/SMS automation, brand development, photography and video production, analytics, and accessibility compliance. The agency provides dedicated client services through Account Executives and offers consulting services including sales training.
Differentiator
Problem solved
Functional benefit
Brands
- MediSites™: Website design platform for medical practices
- OmniBlend Advertising™
- MediLearn360™
- ReputationNest™
- DigitalBoost Suite
- Firm Forms
- BRAG book
Products and services
- MediSites™ Website Design
Quantifiable outcome
- 100% customer satisfaction score from surveyed support tickets
- +4 more outcomes
Companies that use Firm Media
Customer profileNamed customers8 records
Segments5 records
Ideal customer profiles4 records
Firm Media technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability2 records
Feature6 records
Firm Media partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered supporting and core.
- iubendasupportingiubenda is a privacy and cookie policy solution provider. Firm Media has partnered with iubenda to help clients comply with GDPR, CCPA, and other privacy regulations through their Cookie Solution, Privacy and Cookie Policy Generator, and Consent Solution.
- accessiBesupportingaccessiBe provides AI-powered web accessibility solutions. Firm Media integrates accessiBe into client websites to ensure WCAG 2.1 AA compliance and make websites accessible to people with disabilities.
- Google PartnercoreOfficial Google Partner for advertising and analytics services, enabling Firm Media to run effective Google Ads campaigns and utilize Google Analytics for client performance tracking.
- Facebook PartnercoreOfficial Facebook Partner for social media advertising and marketing services, enabling targeted advertising campaigns across Facebook and Instagram platforms.
- KlaviyosupportingEmail marketing automation platform partner. Firm Media uses Klaviyo for client email marketing campaigns and automation workflows.
- AdRollsupportingRetargeting and display advertising platform partner for running programmatic advertising campaigns for clients.
- PlesksupportingWeb hosting and website management platform used by Firm Media for client website hosting and server management.
- American Advertising FederationcoreStrategic partnership through industry awards and recognition. Firm Media has won multiple American Advertising Awards (ADDYs) and was named Agency of the Year by the AAF.
- Project BooncoreProject Boon is Firm Media's sister organization, a nonprofit focused on addressing food insecurity and providing volunteer opportunities. Co-founded by Chris Suchánek.
Scale indicators12 records
Recent moves6 records
Expansion highlights6 records
Firm Media competitors and assessment
Company assessmentEmerging players
- Doctor.com: Healthcare customer experience platform offering listings management, reputation, and scheduling tools for medical practices. Adjacent competitor targeting the same buyers with technology-led patient acquisition solutions.
Direct peers
- Healthcare Success: Full-service medical marketing agency serving dental, plastic surgery, dermatology, and med spa practices. Closely matches Firm Media's vertical specialization and service portfolio including SEO, PPC, and web design.
- Crystal Clear Digital Marketing: Specialized marketing agency serving dental and medical practices with SEO, paid search, and website design services. Highly comparable in customer base and service offering to Firm Media.
- Levo Health: Healthcare marketing and advertising agency serving specialty medical practices, hospitals, and healthcare brands. Comparable service portfolio with a strong healthcare-compliance orientation similar to Firm Media.
- Cardinal Digital Marketing: Healthcare-specialized digital marketing agency offering SEO, PPC, and website services to multi-location medical and dental practices. Directly comparable vertical focus and service mix to Firm Media.
- Practis: Digital marketing agency focused on medical practices with HIPAA-compliant websites, SEO, paid media, and reputation management. Direct competitor in medical-practice website design and lead generation.
- MedPB: Medical practice branding and marketing agency serving elective healthcare verticals including plastic surgery, dermatology, and med spas. Overlaps directly with Firm Media's primary segments and creative-led service model.
- Sagefrog Marketing Group: B2B and healthcare marketing agency with significant medical device and practice marketing practice. Comparable integrated digital, brand, and content marketing model with healthcare specialization.
Broad incumbents
- Wpromote: Large full-service digital marketing agency with a dedicated healthcare and medical practice practice. Competes with Firm Media on PPC and SEO but serves a much broader client base across industries.
- Tebra (PatientPop): Practice growth platform combining automated marketing, patient experience, and EHR tools. Reaches the same medical-practice buyers with a bundled software-plus-services model, raising the competitive bar for boutique agencies.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Firm Media social profiles
Digital presenceFirm Media compliance and trust
Trust signalCompliance2 records
Firm Media financial estimates
Financial estimateRevenue estimate
Valuation estimate
Firm Media leadership team
Management profileNumber of profiles
Profiles13 records
Firm Media funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Firm Media M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Firm Media
What does Firm Media do?
Firm Media provides specialized digital marketing services to professional medical, dental, and legal practices, with deep vertical focus on oral surgery, plastic surgery, dental, med spa, and dermatology practices. Core offerings include custom website design (MediSites™), SEO, PPC digital advertising, OmniBlend Advertising™ multi-channel campaigns, social media management, email/SMS automation, brand development, photography and video production, reputation management (ReputationNest™), accessibility compliance, and analytics delivered through dedicated Account Executives on monthly retainer engagements.
Is Firm Media a public or private company?
Firm Media is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Firm Media founded?
Firm Media was founded in 2008. It employs 11 to 50 people.
Where is Firm Media based?
Firm Media is headquartered in Ontario, United States, in the North America region.
How does Firm Media make money?
Two revenue lines are on record. Digital Marketing Services are the primary driver. The others are consulting Services.
Who are Firm Media's main competitors?
Doctor.com is listed as an emerging player. Direct peers are Healthcare Success, Crystal Clear Digital Marketing, Levo Health, Cardinal Digital Marketing, Practis, MedPB and Sagefrog Marketing Group. Broad incumbents are Wpromote and Tebra (PatientPop).
Does Firm Media have an API?
No public API is recorded for Firm Media.
What industry is Firm Media in?
Firm Media's product category is Medical and Dental Digital Marketing Services. Its primary akta.pro industry code is MPAAAAAJ, Healthcare/Pharma Creative Agencies, with a secondary code of BPAFABAB, Digital & Programmatic Media Buying (Display, Video, CTV, Audio). Its NAICS code is 541810 and its SIC code is 7311.