Total Networks
Total Networks operates as LayerCake Technologies, a Phoenix-based managed service provider delivering IT support, cybersecurity, and IT consulting to small businesses and mid-market clients across seven US metros.
- Company typePrivate
- Founded1986
- HeadquartersPhoenix, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Total Networks does
Total Networks, now operating as LayerCake Technologies, is a privately held managed service provider headquartered in Phoenix, Arizona. Founded in 1986, the company delivers managed IT services, cybersecurity, and IT consulting to small-business and mid-market clients across ten vertical specializations — including accounting, architecture, construction, education, engineering, government, law, manufacturing, and nonprofits — from seven US metros spanning the Southwest, Southeast, and Midwest (Phoenix, Grand Rapids, Detroit, Dayton, Columbus, Cincinnati, Atlanta). Following the 2025 consolidation of three legacy regional operators (Skynet Innovations, Total Networks, and BECA) under the unified LayerCake Technologies brand, the company is positioned as a multi-region, multi-vertical MSP.
The product catalog is organized as a platform-plus-modules architecture across three core pillars. Managed IT Services encompasses IT support, infrastructure management, managed network services, co-managed IT, backup and disaster recovery, device and endpoint management, monitoring, managed cloud services, communication and collaboration, and IT vendor management. Cybersecurity Services covers threat protection, security operations, vulnerability management, identity and access management, managed cybersecurity, governance risk and compliance, and security awareness training. IT Consulting delivers vCIO services, IT assessments, strategy and planning, cloud and cybersecurity consulting, IT procurement, project services, and business continuity consulting. Delivery is built entirely on third-party technology platforms from Crowdstrike, SentinelOne, Palo Alto, Fortinet, Cisco, Veeam, Microsoft Azure, AWS, Okta, KnowBe4, and others; LayerCake discloses no proprietary technology stack.
The business model is primarily subscription-recurring, with managed IT and cybersecurity sold as monthly contracts and IT consulting delivered as professional services on a project or retainer basis. Pricing is not publicly disclosed and is structured per-client. Go-to-market is sales-led, combining direct outreach, vendor channel referrals, and a self-serve client portal for existing accounts. Operations are run with 24/7 monitoring, sub-9-minute response time, 98.9% reported system uptime, a 4.9/5 Google service rating, and a 95% year-over-year customer retention rate. Stephanie Kinsey is identified as both CEO and CFO. The company is privately held with no disclosed institutional investors, funding rounds, or M&A history beyond the 2025 consolidation.
Total Networks firmographics
Firmographics- Name
- Total Networks
- Legal name
- LayerCake Technologies
- Website
- https://totalnetworks.com
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Total Networks operates as LayerCake Technologies, a Phoenix-based managed service provider delivering IT support, cybersecurity, and IT consulting to small businesses and mid-market clients across seven US metros.
- Ownership category
- akta.pro rank
Total Networks industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computer Systems Design and Related Services (54151), Security Systems Services (except Locksmiths) (561621)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)
- akta.pro secondary industries
- Endpoint Security Managed Services (EDR/XDR) (BPAEADAH), Network Performance Management & Observability Services (BPAEAEAH)
Keywords
Where Total Networks is headquartered
LocationHeadquarters
- HQ city
- Phoenix
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
Total Networks business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring managed IT services providing proactive support, IT infrastructure management, network services, backup and disaster recovery, device management, monitoring, and maintenance. Delivered as a subscription-based service model tailored to client business goals, workload, and budget.
- Cybersecurity Services: Comprehensive cybersecurity offerings including threat protection, security operations, vulnerability management, identity and access management, managed cybersecurity, governance risk and compliance, and security awareness training.
- IT Consulting Services: Strategic IT consulting including vCIO services, IT assessments, strategy and planning, cloud consulting, cybersecurity consulting, IT procurement, project services, and business continuity consulting.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
Total Networks product offering
Product offeringCore offering
Total Networks (operating as LayerCake Technologies) is a managed service provider delivering outsourced IT infrastructure management, cybersecurity, and IT consulting to small and mid-sized businesses across multiple US regions. It offers subscription-based managed IT services (24/7 monitoring, backup and disaster recovery, cloud management, network services), managed cybersecurity (threat protection, vulnerability management, identity/access management, security awareness), and IT consulting (vCIO, IT assessments, cloud and cybersecurity consulting) under a single integrated MSP brand.
Product overview
LayerCake Technologies operates as a managed service provider (MSP) that unified three companies (Skynet Innovations, Total Networks, and BECA) under a single brand. The company offers a platform-plus-modules architecture organized around three core service pillars: Managed IT Services (encompassing IT support, infrastructure management, network services, co-managed IT, backup and disaster recovery, device management, monitoring, cloud services, communication/collaboration, and vendor management), Cybersecurity Services (including threat protection, security operations, vulnerability management, identity and access management, managed cybersecurity, governance risk and compliance, and security awareness training), and IT Consulting (providing vCIO services, IT assessments, strategy and planning, cloud consulting, cybersecurity consulting, IT procurement, project services, and business continuity consulting). The company delivers these services across multiple locations including Atlanta, Cincinnati, Columbus, Dayton, Detroit, Grand Rapids, and Phoenix, serving industries such as accounting, architecture, construction, education, engineering, government, law, manufacturing, nonprofits, and small business.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Subscription-based managed IT service offering proactive support including IT support, infrastructure management, network services, co-managed IT, backup and disaster recovery, device management, IT monitoring, cloud services, communication tools, and vendor management for small and mid-sized businesses.
- Cybersecurity Services Comprehensive managed cybersecurity offering covering threat protection, security operations, vulnerability management, identity and access management, managed cybersecurity, governance risk and compliance, and security awareness training. Built on vendor partnerships with CrowdStrike, SentinelOne, Fortinet, Palo Alto Networks, Okta, Duo, and KnowBe4.
- IT Consulting Strategic IT consulting services including vCIO services, IT assessments, IT strategy and planning, cloud consulting, cybersecurity consulting, IT procurement, IT project services, and business continuity consulting for organizations seeking strategic technology guidance.
Quantifiable outcome
- 4.9/5 average service rating on Google
- +3 more outcomes
Companies that use Total Networks
Customer profileSegments10 records
Ideal customer profiles5 records
Total Networks technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration18 records
Total Networks partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core.
- BlackpointcoreTechnology partnership providing security solutions. Blackpoint is featured as a trusted technology partner on LayerCake Technologies' website, indicating a core integration relationship for delivering security services.
- CrowdstrikecoreCrowdstrike is listed as a trusted technology partner, providing endpoint protection and threat intelligence capabilities as part of LayerCake's cybersecurity service offerings.
- VeeamcoreVeeam provides backup and disaster recovery solutions integrated into LayerCake's managed services portfolio for data protection offerings.
- CiscocoreCisco networking solutions are utilized as part of LayerCake's managed network services and IT infrastructure management offerings.
- Microsoft AzurecoreMicrosoft Azure cloud platform is leveraged for managed cloud services and cloud consulting engagements.
- ThreatlockercoreThreatlocker provides endpoint protection capabilities integrated into LayerCake's cybersecurity service stack.
- Duo SecuritycoreDuo Security (Cisco) provides identity and access management solutions as part of LayerCake's security offerings.
- Palo Alto NetworkscorePalo Alto Networks provides next-generation firewall and cybersecurity platform capabilities for LayerCake's threat protection services.
- KnowBe4coreKnowBe4 security awareness training platform is utilized for LayerCake's security awareness training services.
- Amazon Web Services (AWS)coreAWS cloud platform is leveraged for managed cloud services and cloud consulting offerings.
- SentinelOnecoreSentinelOne provides autonomous endpoint protection platform integrated into LayerCake's cybersecurity service offerings.
- OktacoreOkta identity management platform is utilized for identity and access management services.
- FortinetcoreFortinet provides network security and unified threat management solutions for LayerCake's security operations.
Scale indicators5 records
Recent moves5 records
Expansion highlights5 records
Total Networks competitors and assessment
Company assessmentDirect peers
- Dataprise: Dataprise is a US-based managed service provider offering managed IT, cybersecurity, and cloud services to mid-market and enterprise customers, with a similar multi-service portfolio and direct overlap with LayerCake's target SMB/mid-market segments.
- Ntiva: Ntiva is a regional MSP providing managed IT, cybersecurity, backup, and cloud services to SMB and mid-market clients, making it a close comparable to LayerCake in service mix, customer profile, and go-to-market motion.
- ITsavvy: ITsavvy is a US managed services and IT solutions provider offering managed IT, cybersecurity, and infrastructure services to mid-market organizations, comparable to LayerCake in its broad MSP service catalog and channel-led delivery.
- Corsica Technologies: Corsica Technologies is a US managed IT and cybersecurity provider serving regulated mid-market verticals (including accounting, legal, and government), highly comparable to LayerCake in target customer profile and service mix.
Broad incumbents
- CompuCom: CompuCom is a larger, established managed IT services and workplace solutions provider serving enterprise and mid-market customers, representing the broad incumbent peer that competes with LayerCake for larger managed services opportunities.
- Kaseya: Kaseya is a leading platform provider for managed service providers, offering RMM, PSA, and security tools that LayerCake and similar MSPs rely on; it represents the broad incumbent enabler of the MSP ecosystem LayerCake operates in.
- ConnectWise: ConnectWise is a large platform provider serving the MSP market with PSA, RMM, and cybersecurity products, comparable to LayerCake as the operational backbone provider for the same MSP customer type.
Emerging players
- Blackpoint Cyber: Blackpoint Cyber is a managed detection and response (MDR) provider that partners with MSPs to deliver cybersecurity services, including LayerCake; it is an emerging peer in the MSSP space that LayerCake competes with indirectly via resold services.
- CyFlare: CyFlare is a managed security services provider delivering SOC-as-a-service to MSPs and their end customers, overlapping with LayerCake's managed cybersecurity offering for SMB and mid-market accounts.
Others
- Pax8: Pax8 is a cloud distribution platform that enables MSPs to procure and manage cloud and security products; it is a thematically related enabler of the same MSP ecosystem LayerCake operates in rather than a direct competitor.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights7 records
Customer concentration
Total Networks social profiles
Digital presenceTotal Networks financial estimates
Financial estimateRevenue estimate
Valuation estimate
Total Networks leadership team
Management profileNumber of profiles
Profiles1 record
Total Networks funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Total Networks M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Total Networks
What does Total Networks do?
Total Networks (operating as LayerCake Technologies) is a managed service provider delivering outsourced IT infrastructure management, cybersecurity, and IT consulting to small and mid-sized businesses across multiple US regions. It offers subscription-based managed IT services (24/7 monitoring, backup and disaster recovery, cloud management, network services), managed cybersecurity (threat protection, vulnerability management, identity/access management, security awareness), and IT consulting (vCIO, IT assessments, cloud and cybersecurity consulting) under a single integrated MSP brand.
Is Total Networks a public or private company?
Total Networks is a private company. It is classified as unknown and is currently operating.
When was Total Networks founded?
Total Networks was founded in 1986. It employs 11 to 50 people.
Where is Total Networks based?
Total Networks is headquartered in Phoenix, United States, in the North America region.
How does Total Networks make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are cybersecurity Services and IT Consulting Services.
Who are Total Networks's main competitors?
Direct peers on record are Dataprise, Ntiva, ITsavvy and Corsica Technologies. Broad incumbents are CompuCom, Kaseya and ConnectWise. Emerging players are Blackpoint Cyber and CyFlare. Pax8 is listed as an others.
Does Total Networks have an API?
No public API is recorded for Total Networks.
What industry is Total Networks in?
Total Networks's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAD, Network Management (LAN/WAN/Wi‑Fi) Services, with a secondary code of BPAEADAH, Endpoint Security Managed Services (EDR/XDR). Its NAICS code is 51821 and its SIC code is 7370.