Codiac
Codiac (Codiac Knowledge Engineering GmbH) is a Hamburg-based AI software vendor whose KNS Process Engine combines NLP, generative AI, and BPMN to automate customer acquisition, employee workflows, and support for German mid-market and enterprise customers.
- Company typePrivate
- Founded-
- HeadquartersHamburg, Germany
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Codiac does
Codiac Knowledge Engineering GmbH is a Hamburg-based private software vendor that builds AI-powered process automation tools for mid-market and enterprise customers, primarily in Germany. Its flagship platform, the KNS Process Engine, is a low-code environment that combines NLP, generative AI, and BPMN (business process modeling) to digitize fragmented, communication-heavy workflows across three functional domains: customer acquisition (via the Lyris AI chatbot and Virtual Product Consultant), employee process automation (via the Employee Assistant System with ticket, escalation, and compliance workflows), and customer support (via 24/7 chatbots and self-service portals). A Document & Contract Generator and a customizable Monitoring Dashboard round out the product suite on the same underlying engine.
The company monetizes the platform through annual subscription licenses for the KNS modules plus professional services for consulting, implementation, and customization. Pricing is quote-based and not publicly disclosed. Distribution is direct: enterprise field sales for larger deployments, inside sales for mid-market, and a product-led motion via the Lyris chatbot on the corporate website. Named customers span insurance (bikeright, Shell via ISM), tax advisory (Kanzlei Götz, Reibold und Partner), retail optometry (Schweizer Optik), and German non-profits/consumers (Verbraucherzentrale, SoVD, Mieterverein zu Hamburg).
Codiac also operates a wholly-owned incubator (Codiac Incubator) that develops spin-off business models reusing the KNS core, with Sicca.care (eye care) as the disclosed derivative, indicating an internal venture-style growth track alongside the core SaaS business. Recent strategic activity includes a November 2025 partnership with Invisinet to deliver Zero Trust security for Kubernetes and AI workloads across the platform. The company is privately held, headcount is reported at 11-50, and no external funding rounds are disclosed in the available data.
Codiac firmographics
Firmographics- Name
- Codiac
- Legal name
- Codiac Knowledge Engineering GmbH
- Website
- https://codiac.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Codiac (Codiac Knowledge Engineering GmbH) is a Hamburg-based AI software vendor whose KNS Process Engine combines NLP, generative AI, and BPMN to automate customer acquisition, employee workflows, and support for German mid-market and enterprise customers.
- Ownership category
- akta.pro rank
Codiac industry classification
Industry- Product category
- AI Process Automation Software
- NAICS
- Software Publishers (5132), Custom Computer Programming Services (541511)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Process & Case Management Low-Code Platforms (HDAEAKAE)
- akta.pro secondary industries
- iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG), Digital Process Automation (DPA) & Orchestration Suites (HDAEAHAF), Question Answering & Retrieval-Augmented Generation (RAG) (HDAAADAC)
Keywords
Where Codiac is headquartered
LocationHeadquarters
- HQ city
- Hamburg
- HQ country
- Germany
- HQ region
- Europe
Offices3 records
Markets served
Codiac business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Subscriptions (KNS Platform): Codiac generates revenue through software subscriptions for their KNS Process Engine and associated modules including chatbots, virtual consultants, and document generators. The platform is offered as a SaaS solution with implementation and customization services.
- Consulting Services: The company provides consulting services for process optimization and automation strategy, including process documentation, analysis, implementation, and control services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom enterprise pricing based on requirements |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels4 records
Codiac product offering
Product offeringCore offering
Codiac offers the KNS Process Engine, a low-code AI platform combining NLP, AI, and BPMN technologies to digitize and automate fragmented business processes. On top of this platform, the company delivers modular products including the Lyris AI chatbot for sales/customer acquisition, a Virtual Product Consultant for guided advisory, an Employee Assistant System for internal decision support, and a Document & Contract Generator, complemented by implementation and consulting services.
Product overview
Codiac (Knowledge Engineering GmbH) offers an AI-powered digitalization platform called the KNS Process Engine, which combines NLP, AI, and BPMN technologies in a Low Code environment. The core products include the Lyris AI NLP Chatbot for customer acquisition and support, the Virtual Product Consultant for guided digital advisory conversations, the Employee Assistant System for internal process automation, and the Document & Contract Generator for automated document creation. These modules work together on the KNS Process Engine platform to digitize and automate fragmented business processes across customer acquisition, employee assistance, and customer service domains. Additional offerings include the Codiac Dashboard for monitoring and analytics, and specialized use-case solutions for insurance claims processing, legal advice, HR recruitment, and tax advisory client onboarding.
Differentiator
Problem solved
Functional benefit
Brands
- Lyris: AI NLP Chatbot for customer acquisition and sales. ChatGPT-based technology enabling customers to communicate with business offerings.
- VirtualGuide
- KNS Process Engine
- KNS Employee Assistant System
- KNS Virtual Product Consultant
- KNS Contract & Document Generator
Products and services
- KNS Process Engine Core low-code AI platform combining NLP, AI, and BPMN technologies that digitizes and automates fragmented, communication-intensive business processes; serves as the backbone connecting prospects, customers, users, and internal/external systems.
- Lyris (AI NLP Sales Chatbot) ChatGPT-based AI chatbot that acts as an always-on sales expert on customer websites, providing 1:1 sales consultation 24/7 and converting visitors into customers with reported conversion rate improvements exceeding 30%.
- KNS Virtual Product Consultant Click-based guided chatbot for digital advisory conversations that delivers individualized offers and personalized recommendations during the consideration stage of the customer journey.
- KNS Employee Assistant System Automation system providing decision support and task execution for internal employee processes; includes ticket systems with traffic light functions, escalation routines, automated communications, document creation, and KPI tracking for compliance and quality assurance.
- KNS Document & Contract Generator Automated document and contract creation system using legally reviewed text modules to produce legally secure documents at the push of a button, with automatic updates for legal changes and court-proof documentation.
- Codiac Dashboard Monitoring and data analysis dashboard with fully customizable views for process analysis, control, KPI visualization, and data collection supporting process optimization and business model development.
Quantifiable outcome
- Conversion rates increased by more than 30%
- +8 more outcomes
Companies that use Codiac
Customer profileNamed customers7 records
Segments4 records
Ideal customer profiles1 record
Codiac technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability5 records
Feature6 records
Codiac partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- InvisinetcoreInvisinet and Codiac announced a partnership to deliver Zero Trust protection across Codiac's platform for distributed systems, including Kubernetes environments and AI workloads. The partnership enables Zero Trust security to be enabled by default across Codiac's platform, addressing security requirements for cloud-native and Kubernetes-based deployments.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
Codiac competitors and assessment
Company assessmentDirect peers
- Creatio: Low-code platform combining BPM, CRM and workflow automation with embedded AI. Direct comparable to Codiac's KNS positioning around low-code, AI-augmented process automation.
- Nintex: Process management and intelligent automation platform with low-code tools for document generation, workflows and e-signature. Closely comparable feature set to KNS modules (document/contract generator, employee-assist workflows).
- Celonis: Munich-based process intelligence and process automation platform. Closely comparable as a German-headquartered vendor that sells AI-driven process-mining and workflow automation to enterprise and mid-market customers across industries.
- n8n: Berlin-based workflow automation platform offering a low-code visual builder with AI integrations and self-hosting. Comparable as a DACH-region low-code workflow-automation peer with similar SMB/mid-market entry points.
- Botpress: Conversational AI / chatbot platform with low-code bot-building and LLM integrations. Direct comparable to Codiac's Lyris chatbot and virtual product consultant modules.
- Kissflow: Low-code BPM and workflow automation platform. Comparable in offering low-code process and case-management tooling to mid-market and enterprise customers with similar use cases (onboarding, claims, approvals).
Emerging players
- DRUID AI: Enterprise conversational AI platform focused on employee-assist and customer-service automation. Comparable to the KNS Employee Assistant System and Lyris chatbot positioning, with overlapping customer-acquisition and support use cases.
Broad incumbents
- ServiceNow: Enterprise workflow and hyperautomation platform with embedded GenAI (Now Assist). Overlaps with Codiac's employee-assist and customer-support use cases as part of a much wider portfolio sold into large enterprises.
- monday.com: Broader work-operating platform with strong low-code automation and AI features. Competes indirectly by absorbing mid-market BPM/automation workloads into a general work-management suite with much larger GTM.
- Microsoft Power Automate: Cloud-native low-code process automation platform tightly integrated with Microsoft 365 and Dynamics. Overlaps with KNS for citizen-developer process automation, document generation and AI-assisted workflows, bundled into enterprise agreements.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Codiac social profiles
Digital presenceCodiac financial estimates
Financial estimateRevenue estimate
Valuation estimate
Codiac leadership team
Management profileNumber of profiles
Profiles1 record
Codiac subsidiaries and ownership
Company hierarchySubsidiaries2 records
Codiac funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Codiac M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Codiac
What does Codiac do?
Codiac offers the KNS Process Engine, a low-code AI platform combining NLP, AI, and BPMN technologies to digitize and automate fragmented business processes. On top of this platform, the company delivers modular products including the Lyris AI chatbot for sales/customer acquisition, a Virtual Product Consultant for guided advisory, an Employee Assistant System for internal decision support, and a Document & Contract Generator, complemented by implementation and consulting services.
Is Codiac a public or private company?
Codiac is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Codiac founded?
Codiac was founded in -1. It employs 11 to 50 people.
Where is Codiac based?
Codiac is headquartered in Hamburg, Germany, in the Europe region.
How does Codiac make money?
Two revenue lines are on record. Software Subscriptions (KNS Platform) is the primary driver. The others are consulting Services.
Who are Codiac's main competitors?
Direct peers on record are Creatio, Nintex, Celonis, n8n, Botpress and Kissflow. DRUID AI is listed as an emerging player. Broad incumbents are ServiceNow, monday.com and Microsoft Power Automate.
Does Codiac have an API?
No public API is recorded for Codiac.
What industry is Codiac in?
Codiac's product category is AI Process Automation Software. Its primary akta.pro industry code is HDAEAKAE, Process & Case Management Low-Code Platforms, with a secondary code of HDAEAHAG, iBPMS (Intelligent BPM Suites) & Process Automation Suites. Its NAICS code is 5132 and its SIC code is 7372.