Abacus IT
Abacus IT is a private IT services firm. The evidence base describes Fairdinkum Consulting, a New York-headquartered managed IT services provider delivering managed IT, cybersecurity, cloud, vCIO advisory, and Microsoft automation to 100+ SMB clients across financial, legal, nonprofit, and professional services verticals via four US offices.
- Company typePrivate
- Founded2012
- HeadquartersWest Hollywood, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Abacus IT does
Abacus IT is a private IT services provider. The detailed evidence base in the source data describes Fairdinkum Consulting, a managed IT services provider founded in 2012 and headquartered at 15 E 32nd Street, New York, NY, which offers an integrated portfolio spanning Managed IT Services, Cybersecurity, Cloud Services, Disaster Recovery, vCIO (Virtual CIO) advisory, Business Intelligence, IT Consulting, Vendor Management, and Microsoft Power Automate workflow automation.
The firm operates a managed-services business model with recurring subscription contracts (annual billing cadence, quote-based pricing) augmented by professional services engagements. Its core technology stack is conventional MSP infrastructure layered with Microsoft Power Platform tooling (Power Automate for workflow automation, Power BI for business intelligence and dashboards), supported by adaptive infrastructure for cloud and disaster recovery. The company describes a vCIO offering that includes full technology audits, in-depth analysis, and quarterly business reviews as a strategic differentiator.
Go-to-market is sales-led and consultative, targeting SMB customers across four primary verticals: financial companies, law firms, nonprofit organizations, and professional services firms. Distribution is direct through the company's own engineering team, delivered from four US offices in New York (headquarters), Melville NY (Long Island), New Castle DE, and Los Angeles CA, with a stated national service reach. Reported operational metrics include a 12+ year average client retention rate, 9.8/10 average CSAT, 15-minute average response time, 8.76 average years of IT experience per engineer, and 100+ clients in the active portfolio.
Note: The firmographic block identifies the subject company as Abacus IT (West Hollywood, founded 2002), while the substantive evidence base concerns Fairdinkum Consulting (New York, founded 2012). The analysis above is grounded in the Fairdinkum evidence block; the relationship between the two entities is not established in the source data and is treated as a data gap.
Abacus IT firmographics
Firmographics- Name
- Abacus IT
- Legal name
- Fairdinkum Consulting
- Website
- https://abacusit.net
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Abacus IT is a private IT services firm. The evidence base describes Fairdinkum Consulting, a New York-headquartered managed IT services provider delivering managed IT, cybersecurity, cloud, vCIO advisory, and Microsoft automation to 100+ SMB clients across financial, legal, nonprofit, and professional services verticals via four US offices.
- Ownership category
- akta.pro rank
Abacus IT industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design Services (541512)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Enterprise Application Reporting, BI & Analytics Enablement (BPAEAGAK)
- akta.pro secondary industry
- AI/ML Solution Integration & MLOps Enablement (BPAEAAAJ)
Keywords
Where Abacus IT is headquartered
LocationHeadquarters
- HQ city
- West Hollywood
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Abacus IT business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Managed IT Services: Day-to-day maintenance and repair services with ongoing technology support, delivered as recurring service contracts
- Cybersecurity Services: Security solutions to improve security and automate operations
- Cloud Services: Cloud infrastructure and migration services
- IT Consulting: Strategic guidance and technology consulting including vendor management, business intelligence, and custom technology solutions
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom managed IT services tailored to business needs |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Abacus IT product offering
Product offeringCore offering
Abacus IT is a provider of IT solution services based in West Hollywood, California. Founded in 2002, the firm delivers managed IT services, cybersecurity, cloud services, disaster recovery, virtual CIO (vCIO) strategic advisory, IT consulting, and business intelligence to small and mid-sized businesses across financial, legal, nonprofit, and professional services industries. It combines 24/7 day-to-day maintenance, repair, and advisory support with executive-level technology audits, quarterly business reviews, adaptive infrastructure, and data-driven insight services for SMB clients.
Product overview
Fairdinkum Consulting operates as a managed IT services provider offering a portfolio of integrated technology services. The core offering includes Managed IT Services, Cybersecurity, Cloud Services, and Disaster Recovery as foundational infrastructure services. Strategic advisory is delivered through VCIO (Virtual CIO) services providing executive-level technology audits and quarterly business reviews. Consulting Services encompass IT Consulting, Business Intelligence (data discovery, visualization, and custom dashboards), and Vendor Management. Microsoft Automation is offered as an add-on workflow automation module. The company positions itself as a 24/7 technology advisor with an adaptive infrastructure approach, serving industries including financial companies, law firms, nonprofit organizations, and professional services firms.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Day-to-day IT maintenance, repair, and 24/7 advisory and management support, including security improvement, operational automation, and full-time IT management for businesses.
- Cybersecurity Security services designed to protect business data and systems from scammers and cyber threats.
- Cloud Services Adaptive infrastructure delivered via managed cloud solutions, including storage, networking, and migration to flexible cloud environments.
- Disaster Recovery Business continuity and disaster recovery services that help businesses prepare for and rapidly recover from disruptions.
- VCIO (Virtual CIO) Executive-level technology leadership including a full technology audit, in-depth analysis, actionable advice based on proven best practices, and quarterly business reviews for long-term strategic guidance.
- IT Consulting Strategic guidance for business technology decisions, helping identify innovative opportunities and set the stage for success.
- Consulting Services On-demand expert technology consulting to help businesses understand needs, analyze data and trends, optimize systems, and customize solutions to fit their requirements.
- Business Intelligence Data analytics services including data discovery, data visualization, and custom dashboards that turn insights into actions and analyze business performance.
- Vendor Management Customized vendor offers and expert assistance managing technology vendor relationships and procurement.
Quantifiable outcome
- 9.8/10 average CSAT score
- +3 more outcomes
Companies that use Abacus IT
Customer profileNamed customers5 records
Segments4 records
Ideal customer profiles4 records
Abacus IT technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Abacus IT partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MicrosoftcoreMicrosoft technology partnership providing automation solutions (Power Automate), business intelligence tools (Power BI), and cloud infrastructure services. Fairdinkum offers Microsoft Automation services as part of their technology consulting portfolio.
Scale indicators6 records
Recent moves4 records
Expansion highlights4 records
Abacus IT competitors and assessment
Company assessmentDirect peers
- Dataprise: Dataprise is a leading national managed services provider covering managed IT, cybersecurity, and cloud. Direct competitor to the subject company for SMB and mid-market IT outsourcing engagements.
- Ntiva: Ntiva is a mid-market managed IT services and cybersecurity provider offering vCIO, cloud, and managed security across the US. Highly comparable in scale, service mix, and target customer to the subject company.
- Blueclone Networks: Blueclone Networks is a managed IT services and cloud provider serving SMB clients across multiple US regions. Comparable in scale and service offering to the subject company.
- Magna5: Magna5 delivers managed IT, cloud, and cybersecurity services to mid-market clients across the US. Comparable service portfolio including strategic advisory to the subject company.
- Custom Computer Specialists: Custom Computer Specialists is a Long Island-based managed IT services provider serving SMB and mid-market clients in the Northeast. Direct geographic and service overlap with the subject's Long Island office.
- Kraft Kennedy: Kraft Kennedy is an IT services provider with deep specialization in law firms and other professional services verticals. Closely comparable to the subject's stated focus on legal and professional services SMB clients.
- NetGain Technologies: NetGain Technologies is a managed IT services and cybersecurity provider serving SMB and mid-market businesses across multiple US regions. Direct competitor with overlapping service portfolio.
- Kelser Corporation: Kelser is a Northeast-based managed IT services and cybersecurity provider offering vCIO, managed security, and cloud to SMB and mid-market clients. Closely comparable in size, geography, and service mix.
Broad incumbents
- All Covered: All Covered is the IT services division of Konica Minolta providing managed IT, cloud, and security to SMB and enterprise customers. A larger incumbent offering overlapping services to the subject's market.
- ITsavvy: ITsavvy is a broad IT solutions provider offering managed services, cloud, and security alongside hardware resale. Larger incumbent with overlapping managed IT capabilities to the subject company.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Abacus IT social profiles
Digital presenceAbacus IT financial estimates
Financial estimateRevenue estimate
Valuation estimate
Abacus IT leadership team
Management profileNumber of profiles
Abacus IT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Abacus IT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Abacus IT
What does Abacus IT do?
Abacus IT is a provider of IT solution services based in West Hollywood, California. Founded in 2002, the firm delivers managed IT services, cybersecurity, cloud services, disaster recovery, virtual CIO (vCIO) strategic advisory, IT consulting, and business intelligence to small and mid-sized businesses across financial, legal, nonprofit, and professional services industries. It combines 24/7 day-to-day maintenance, repair, and advisory support with executive-level technology audits, quarterly business reviews, adaptive infrastructure, and data-driven insight services for SMB clients.
Is Abacus IT a public or private company?
Abacus IT is a private company. It is classified as unknown and is currently operating.
When was Abacus IT founded?
Abacus IT was founded in 2012. It employs 11 to 50 people.
Where is Abacus IT based?
Abacus IT is headquartered in West Hollywood, United States, in the North America region.
How does Abacus IT make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are cybersecurity Services, cloud Services and IT Consulting.
Who are Abacus IT's main competitors?
Direct peers on record are Dataprise, Ntiva, Blueclone Networks, Magna5, Custom Computer Specialists, Kraft Kennedy, NetGain Technologies and Kelser Corporation. Broad incumbents are All Covered and ITsavvy.
Does Abacus IT have an API?
No public API is recorded for Abacus IT.
What industry is Abacus IT in?
Abacus IT's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAGAK, Enterprise Application Reporting, BI & Analytics Enablement, with a secondary code of BPAEAAAJ, AI/ML Solution Integration & MLOps Enablement. Its NAICS code is 541513 and its SIC code is 7373.