Lexicon Technologies
Lexicon Technologies provides third-party repair, maintenance, and refurbishment services for enterprise mobility devices, powered by its RepairEngine® cloud platform and complemented by its proprietary LE45 rugged Android scanner, serving enterprise, government, and K-12 education clients nationwide.
- Company typePrivate
- Founded1998
- HeadquartersConyers, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Lexicon Technologies does
Lexicon Technologies, Inc. is a privately held US IT services company founded in 1998 and headquartered in Conyers, Georgia, operating from a 75,000 square foot ISO 9001:2015 NQA-certified repair facility (with a secondary site in Orlando and operations referenced in Atlanta). The company specializes in large-scale third-party maintenance (TPM) and repair of enterprise mobility devices — barcode scanners, mobile computers, label printers, and rugged handhelds from manufacturers such as Zebra, Honeywell, Intermec, HP, and others — along with refurbished equipment sales and deployment/staging services. Lexicon holds Authorized Service Provider (ASP) status with Acer, ASUS, Dell, HP, Lenovo, Safeware, and Worth Avenue Group, enabling warranty and out-of-warranty repair workflows.
The firm's core technology asset is RepairEngine®, a proprietary cloud-based repair management platform that has routed 600,000+ repairs to date. RepairEngine provides 24/7 self-service repair initiation, intelligent routing (determining manufacturer warranty vs. Lexicon service paths), asset tracking by serial number, multi-account permissions, contract-expiration alerts, and analytics dashboards. The platform exposes a RESTful API with OAuth authorization that integrates with enterprise systems including SAP, Oracle, and Microsoft Dynamics, and supports white-label deployment for solution-provider partners. In 2022, Lexicon entered device manufacturing with the LE45 Rugged Android Handheld Scanner, certified by SOTI, Ivanti, Staylinked, Springdale, and AirWatch (VMware) EMM platforms.
Lexicon's revenue mix is diversified across five streams: (1) flat-rate repair services priced $95–$759 per device with a 60-day warranty; (2) recurring maintenance contracts starting at $6 per device per month, providing advance exchange, spare-pool management, and unlimited accidental coverage; (3) refurbished equipment sales (90-day warranty); (4) deployment/logistics professional services; and (5) LE45 hardware sales. Go-to-market combines direct enterprise field sales (with named customers including USPS, Amazon, Coca-Cola, Trader Joe's, Smithsonian, 7-Eleven, Diebold, Brinks, and Henry County Schools), an e-commerce storefront for refurbished gear, and a three-tier partner program (OEMs, resellers, solution providers with branded portals). The Lexicon K12 sub-brand addresses the K-12 education vertical. The firm reports no outside funding rounds and appears founder/management-owned.
Lexicon Technologies firmographics
Firmographics- Name
- Lexicon Technologies
- Legal name
- Lexicon Technologies, Inc.
- Website
- https://lexicontech.com
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Lexicon Technologies provides third-party repair, maintenance, and refurbishment services for enterprise mobility devices, powered by its RepairEngine® cloud platform and complemented by its proprietary LE45 rugged Android scanner, serving enterprise, government, and K-12 education clients nationwide.
- Ownership category
- akta.pro rank
Where Lexicon Technologies is headquartered
LocationHeadquarters
- HQ city
- Conyers
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Lexicon Technologies business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Repair Services: Flat-rate repair services for mobile computers, scanners, printers, and other technology devices. Repairs are performed by A+ certified technicians at component level, with 60-day warranty on materials and workmanship. Pricing varies by device model, ranging from $95 to $759 per repair.
- Maintenance Contracts: Annual and multi-year maintenance plans providing ongoing protection for device fleets. Includes benefits such as tailored turn-times, advance exchange, spare pool management, intelligent routing, and unlimited accidental coverage. Billed per device per month or per year.
- Refurbished Equipment Sales: Sale of Lexicon-Certified refurbished devices including mobile computers, scanners, and printers. Refurbished products are precision repaired, rigorously tested, cosmetically restored, and warranted for 90 days.
- Deployment Services: Value-added logistics and deployment services for new and refurbished equipment, including configuration and staging.
- LE45 Device Sales: Sale of Lexicon's proprietary LE45 rugged Android handheld scanner - their first foray into device manufacturing as a priced-right alternative to more expensive scanners in the market.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Flat-Rate Repair |
| Subscription | Annual | Annual Maintenance Plan |
| One time/ perpetual license | Pay-as-you-go | Refurbished Equipment |
| Freemium | Monthly | RepairEngine® Platform Access |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
Lexicon Technologies product offering
Product offeringCore offering
Lexicon Technologies is a third-party technology maintenance provider that performs component-level repair, refurbishment, and maintenance services for enterprise mobile computers, barcode scanners, and printers from brands such as Zebra, Honeywell, Intermec, and HP. The company also sells its proprietary LE45 rugged Android handheld scanner and operates RepairEngine®, a cloud-based platform for initiating, tracking, and managing device repairs across enterprise device fleets.
Product overview
Lexicon Technologies operates as a technology maintenance and services company offering a cloud-based repair management platform (RepairEngine®) alongside physical device services. The core product is RepairEngine®, a cloud-based platform for managing repairs, tracking devices, monitoring hardware health, and handling contract management. Lexicon also manufactures its own product—the LE45 Rugged Android Handheld Scanner—which represents their entry into device manufacturing. Their service portfolio includes repair and maintenance for third-party enterprise equipment (Zebra, Honeywell, Intermec, HP, Datamax, Symbol-Motorola, Honeywell-LXE), refurbished equipment sales, new device sales, and deployment services. They offer tiered maintenance plans including flat-rate repairs and enterprise-level contracts with features like advance exchange and spare pool management. Their K12 Solutions sub-brand addresses the educational sector. The platform supports API integration with enterprise systems like SAP, Oracle, and Microsoft Dynamics.
Differentiator
Problem solved
Functional benefit
Brands
- RepairEngine®: Cloud-based repair management platform that allows users to initiate repairs, track device location and status, and manage maintenance contracts. Powers repairs for thousands of companies across the United States.
- Lexicon LE45
- Lexicon K12
Products and services
- RepairEngine® Cloud Platform
Quantifiable outcome
- 40% savings on repair and purchase parts compared to previous arrangements
- +4 more outcomes
Companies that use Lexicon Technologies
Customer profileNamed customers9 records
Segments4 records
Ideal customer profiles3 records
Lexicon Technologies technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
Feature6 records
Lexicon Technologies partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core.
- AcercoreAuthorized Service Provider status allowing Lexicon to perform warranty and out-of-warranty repairs for Acer devices.
- ASUScoreAuthorized Service Provider status for ASUS devices.
- DellcoreAuthorized Service Provider status for Dell devices.
- HPcoreAuthorized Service Provider status for HP devices.
- LenovocoreAuthorized Service Provider status for Lenovo devices.
- SafewarecoreAuthorized Service Provider status for Safeware insurance-covered devices.
- Worth Avenue GroupcoreAuthorized Service Provider status for Worth Avenue Group insurance programs.
- SOTIcoreCertified LE45 rugged handheld scanner for compatibility with SOTI Enterprise Mobility Management platform.
- IvanticoreCertified LE45 rugged handheld scanner for compatibility with Ivanti mobility management platform.
- StaylinkedcoreCertified LE45 rugged handheld scanner for compatibility with Staylinked enterprise mobility platform.
- Airwatch (VMWare)coreCertified LE45 rugged handheld scanner for compatibility with Airwatch MDM platform.
- SpringdalecoreCertified LE45 rugged handheld scanner for compatibility with Springdale mobility management platform.
Scale indicators5 records
Recent moves7 records
Expansion highlights5 records
Lexicon Technologies competitors and assessment
Company assessmentDirect peers
- ServiceMax (PTC): Cloud-based field service and repair management SaaS from PTC. Functionally comparable to RepairEngine® at the platform layer — managing asset, contract, and repair workflow across enterprise device fleets — and represents a market-validated software alternative for similar buyer personas.
- Apto Solutions: IT asset disposition and lifecycle services provider handling enterprise hardware buyback, refurbishment, and data destruction. Closely analogous to Lexicon's refurbished equipment, deployment, and R2v3-certified recycling capabilities.
- Cascade Asset Management: IT asset disposition services firm specializing in enterprise electronics recycling, refurbishment, and value recovery. Comparable end-of-life lifecycle services vertical and similar mid-market B2B positioning to Lexicon's refurbished equipment and deployment offerings.
- Newland EMEA: Manufacturer of Android-based rugged handheld scanners and mobile computers. Closest peer to Lexicon's LE45 product line in form factor, target segments, and price-point positioning against established scanner OEMs.
- Socket Mobile: Specialist manufacturer of compact and rugged mobile barcode scanners for retail, warehousing, and field service. Comparable to LE45 in targeting cost-conscious enterprise customers seeking Android-based data capture alternatives to Zebra/Honeywell.
- CTDI (Communications Test Design, Inc.): Large third-party maintenance and lifecycle services provider for telecom, networking, and IT equipment. Highly comparable to Lexicon's repair-and-refurbishment model for enterprise devices, with similar OEMs (HP, Dell) and depot-based component-level repair economics.
- Datalogic: Italy-based manufacturer of barcode scanners, mobile computers, and industrial data capture devices. Closest direct competitor to the LE45 in rugged Android handheld scanners, with overlapping retail/warehouse/industrial customer base.
Broad incumbents
- Zebra Technologies: Dominant manufacturer of enterprise barcode scanners, mobile computers, and printers — the very devices Lexicon services and competes against with the LE45. Zebra's growing direct service program is both a partnership channel and a competitive threat to Lexicon's third-party model.
- Honeywell Productivity Solutions: Industrial division of Honeywell manufacturing scanners, mobile computers, and printers that Lexicon services. Competes head-on with the LE45 in rugged handheld Android form factors, while also being one of Lexicon's repair volume sources.
- Insight Enterprises: Global IT solutions provider reselling enterprise hardware (including scanners and mobile computers) and offering lifecycle services. Competes with Lexicon in distribution and managed services for many of the same enterprise customers (retail, government, healthcare).
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Lexicon Technologies social profiles
Digital presenceLexicon Technologies compliance and trust
Trust signalCompliance18 records
Lexicon Technologies financial estimates
Financial estimateRevenue estimate
Valuation estimate
Lexicon Technologies leadership team
Management profileNumber of profiles
Profiles2 records
Lexicon Technologies subsidiaries and ownership
Company hierarchySubsidiaries1 record
Lexicon Technologies funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Lexicon Technologies M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Lexicon Technologies
What does Lexicon Technologies do?
Lexicon Technologies is a third-party technology maintenance provider that performs component-level repair, refurbishment, and maintenance services for enterprise mobile computers, barcode scanners, and printers from brands such as Zebra, Honeywell, Intermec, and HP. The company also sells its proprietary LE45 rugged Android handheld scanner and operates RepairEngine®, a cloud-based platform for initiating, tracking, and managing device repairs across enterprise device fleets.
Is Lexicon Technologies a public or private company?
Lexicon Technologies is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Lexicon Technologies founded?
Lexicon Technologies was founded in 1998. It employs 51 to 100 people.
Where is Lexicon Technologies based?
Lexicon Technologies is headquartered in Conyers, United States, in the North America region.
How does Lexicon Technologies make money?
Five revenue lines are on record. Repair Services are the primary driver. The others are maintenance Contracts, refurbished Equipment Sales, deployment Services and LE45 Device Sales.
Who are Lexicon Technologies's main competitors?
Direct peers on record are ServiceMax (PTC), Apto Solutions, Cascade Asset Management, Newland EMEA, Socket Mobile, CTDI (Communications Test Design, Inc.) and Datalogic. Broad incumbents are Zebra Technologies, Honeywell Productivity Solutions and Insight Enterprises.
Does Lexicon Technologies have an API?
Yes. RepairEngine® API enables integration of RepairEngine data into existing management platforms. Built using RESTful services and OAuth authorization for maximum compatibility and interoperability. Supports integration with enterprise systems such as SAP, Oracle, and Microsoft Dynamics.