What Let's Talk Interactive does

Let's Talk Interactive, Inc. is a privately held, Charlotte-based telehealth technology company founded in 2001 by Arthur Cooksey. It builds an end-to-end, HIPAA-compliant telehealth stack combining proprietary software (SecureVideo cloud-based video conferencing office suite, Virtual & Walk-In Clinic scheduling software, MedCart software, Deviceless Vitals app) with purpose-built hardware (Telemedicine Medcarts priced $15,830-$17,250, Medium Rugged Telemedicine Kits at $14,377, LTI Telehealth Softpack at $4,266, and peripherals including the LTI 101 all-in-one vitals monitor and Firefly scopes). The platform serves behavioral health, skilled nursing facilities, K-12 and higher education, correctional institutions, first responders, child welfare, veterans' health, and EAP use cases across all 50 states plus Puerto Rico, and integrates with AWS, Vonage, Zoom, Twilio/SendGrid, PubNub, and Nylas.

The business operates a hybrid GTM: direct enterprise field sales into public-sector and large institutional buyers (school districts, SNF operators, hospital systems, correctional and VA facilities) is combined with a channel model through clinical provider networks (NWF Health Network, American Health Communities, Arkos Health, Soldier On) and a self-serve $49/month provider dashboard for individual clinicians. Revenue mixes recurring SaaS subscriptions (per-provider monthly licenses), per-user and per-device software licenses, hardware unit sales drop-shipped from manufacturing facilities, and professional services for implementation, training, and custom workflow design. Notable institutional deployments include 126 telehealth portals across Florida Panhandle schools in 42 days under the Hope for Healing Initiative and an $800,000 CMS-funded telehealth rollout across 28 Tennessee skilled nursing facilities.

The company reports over 500,000 active users completing 8 million-plus minutes of telemedicine sessions monthly, maintains SOC 2 Type II, HIPAA, TX-Ramp, GDPR/UK GDPR, CCPA, and AWS Qualified Software credentials (plus DUNS and CAGE registrations for federal contracting), and was ranked #9 on the 2022 Inc. 5000 Regionals Mid-Atlantic list citing 1,106% two-year revenue growth between 2018 and 2020. It remains bootstrapped with no disclosed institutional funding rounds and offers an Enterprise Telehealth sub-brand (Trustvideo) alongside its core LTI product line.

Name

Let's Talk Interactive

Legal name

Let's Talk Interactive, Inc.

Website

https://letstalkinteractive.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

1–10 employees

Short description

Let's Talk Interactive is a Charlotte-based telehealth technology company founded in 2001 that builds HIPAA-compliant video conferencing, remote patient monitoring, medical cart software, and telemedicine hardware for behavioral health, skilled nursing facilities, schools, correctional institutions, hospitals, and government agencies across all 50 states plus Puerto Rico.

Ownership category

akta.pro rank

Product category

Telehealth Software and Hardware

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Health Services (8000)

akta.pro primary industry

Virtual Visit & Video Conferencing APIs/SDKs (HIPAA-compliant) (HLALAKAA)

akta.pro secondary industries

Virtual Behavioral Health Integration Platforms (HLALABAE), Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)

Keywords

• HIPAA-compliant telehealth
• Telemedicine software
• Remote patient monitoring
• Behavioral health networks
• Telehealth hardware

Headquarters

HQ city

Charlotte

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. SaaS Subscription - Provider Dashboard: Monthly subscription model per provider dashboard at $49/month. Software sold on a month-to-month basis with 30-day cancellation notice required. Revenue recognized monthly as subscriptions renew.
2. Hardware Sales - Medical Carts, Kiosks, Kits: Sale of telemedicine hardware including medical carts, rugged telemedicine kits, kiosks, and accessories. Hardware is drop-shipped from manufacturing facility. Hardware prices range from ~$4,266 (Softpack) to $17,250+ (MedCarts). Custom builds available. 12-month manufacturer warranty included.
3. Software Licensing (User/Device Licenses): Per-user and per-device licensing models for telehealth software access. User Licenses for named individuals with Administrator or Session Host roles. Device Licenses for unlimited users on a single device. Free trial available for non-clinical evaluation purposes.
4. Professional Services & Training: Implementation, deployment, and training services for custom telehealth solutions. Includes needs-based assessment, custom workflow design, staff training, and ongoing support. Cited in Florida school deployment requiring 126 telehealth portals deployed in 42 days.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Let's Talk Interactive provides an end-to-end HIPAA-compliant telehealth platform combining proprietary software (video conferencing office suite, virtual & walk-in clinic scheduling, medical cart software, deviceless vitals app, AI-powered RPM) with purpose-built telemedicine hardware (MedCarts, rugged kits, vitals monitors, exam peripherals) and access to a US-wide behavioral health provider network. The integrated solution enables healthcare providers, schools, skilled nursing facilities, correctional institutions, and government agencies to deliver virtual care at scale.

Product overview

Let’s Talk Interactive is a telehealth technology company founded in 2001 that offers an end-to-end telehealth platform consisting of software products and hardware solutions. The core software portfolio includes the Cloud-Based Telehealth Video Conferencing Office Suite (the flagship HIPAA-compliant video conferencing platform), Virtual & Walk-In Clinic Software (for scheduling and on-demand appointments), and Medical Cart Software (connecting medcarts to the telehealth ecosystem). These software products are complemented by a comprehensive hardware line including Telemedicine Carts & Equipment (MedCarts, kiosks, rugged telemedicine kits like the Medium Rugged Telemedicine Kit at $14,377 and LTI Telehealth Softpack at $4,266), medical peripherals (LTI 101 Vitals Monitor, Firefly USB Otoscope, Firefly USB Iris Scope), and bundled packages. The company also provides a Provider Network service connecting organizations to behavioral health professionals across all 50 states. Enterprise capabilities are delivered through the Trustvideo sub-brand. The platform serves diverse sectors including schools, skilled nursing facilities, correctional institutions, first responders, and general healthcare providers.

Differentiator

Problem solved

Functional benefit

Products and services

• Cloud-Based Telehealth Video Conferencing Office Suite (SecureVideo) The flagship HIPAA-compliant telehealth software platform enabling secure video conferencing for telemedicine sessions; serves as the foundation for connecting providers with patients across multiple care settings and supports over 500,000 active providers completing 8 million+ minutes of sessions monthly.
• Virtual & Walk-In Clinic Software Customizable virtual clinic scheduling software supporting on-demand and scheduled appointment workflows, custom intake documents, integrated payments, and HIPAA-compliant patient-provider matching across any device or OS without special hardware.
• Medical Cart Software (MedCart Software) Software that connects medical carts with the LTI Telehealth Suite; enables patient experience management, service prioritization, live analytics transmission (blood pressure, pulse oximetry, EKG), and remote specialist support. Hardware and software agnostic with API-driven integration into any system.
• Deviceless Vitals App Mobile application that enables vital sign capture without dedicated medical devices, expanding remote patient monitoring capabilities in resource-limited settings using smartphone or tablet sensors.
• Provider Networks Service Access to the largest network of behavioral health professionals in the US, covering all 50 states including Puerto Rico. Includes acute care, mental health care, emergency care, and employee benefits networks for organizations including schools, jails, skilled nursing facilities, and EAPs.
• Telemedicine Carts & Equipment Hardware solutions including medical carts (MedCarts), kiosks, and rugged telemedicine kits for in-facility and mobile telehealth deployments across hospitals, skilled nursing facilities, schools, and correctional settings.
• Medium Rugged Telemedicine Kit IP67-rated rugged case telemedicine kit with integrated I/O panel, USB 3.0 ports, HD camera, speakerphone, keyboard, battery, and support for peripheral medical devices (exam cameras, otoscopes, stethoscope, ECG, ultrasound). Starting price $14,377.
• LTI Telehealth Softpack Lightweight, non-powered soft kit for mobile telehealth applications including integrated Jabra speakerphone, 4-port USB hub, dedicated laptop pocket, and custom foam inserts for medical peripherals. Price $4,266.
• Telemedicine Medcart LTI L50SV Single-monitor telemedicine medcart with auto-locking drawer system, LCD pivot, secure CPU compartment, USB hub, and two-battery power system. TAA compliant. Price $17,250.
• Telemedicine Medcart LTI L45SV Dual-monitor ergonomic cart optimized for telehealth with height-adjustable design, auto-locking drawer system, telemedicine storage bin with USB ports, and flexible display pivot. Certified to UL/EN/IEC 60601-1. Price $15,830.
• LTI 101 All-In-One Vitals Telehealth Monitor All-in-one vital signs monitor for telehealth applications capturing multiple vital signs at the point of care. Price $1,289.
• Firefly USB Otoscope USB-connected otoscope peripheral for remote ear examinations during telehealth consultations. Price $495.
• Firefly USB Iris Scope USB-connected iris scope/dermatoscope peripheral for detailed skin and eye examinations in telehealth consultations.
• Enterprise Telehealth (Trustvideo) Enterprise-grade telehealth solution branded as Trustvideo, offering advanced features for large healthcare organizations and hospital networks.

Quantifiable outcome

• 60-70% of LTI users report improved patient access to care
• +8 more outcomes

Named customers22 records

Segments10 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature8 records

Partnerships

Twelve partnerships are on record, tiered flagship and core.

• American Health Communities (AHC)flagshipStrategic or Co-development Partner · 27 April 2021$800,000 CMS-funded partnership to bring advanced telehealth technology to 28 skilled nursing facilities across Tennessee. LTI provides HIPAA-compliant video conferencing, live bio-analytics, and medical peripherals. AHC (a division of American Health Partners) provides clinical expertise and facility access. Partnership aims to reduce hospitalizations, improve quality of life, and reduce strain on families and healthcare providers.
• NWF Health Network (formerly Big Bend Community Based Care)flagshipStrategic or Co-development Partner · 1 June 2019NWF Health Network engaged LTI to deploy 126 telehealth portals (63 kiosks, 63 iPads, 100 provider licenses) across Florida Panhandle schools in a record 42-day turnaround for the 2019-2020 academic year under the Hope for Healing Initiative. The partnership enabled 35,000+ students to access mental health services.
• Kathy Ireland and kiWWflagshipGTM or Marketing PartnerBrand licensing and marketing partnership with Kathy Ireland and her company kiWW. Featured in Kathy Ireland's American Dreams series, a reality-based miniseries celebrating companies with inspiring missions to scale and serve. Partnership amplifies brand visibility through lifestyle and entrepreneurship media channels targeting broader consumer and enterprise audiences.
• Care Connections NationwidecoreStrategic or Co-development PartnerStrategic partnership with Care Connections Nationwide to expand telehealth service delivery across additional care settings and geographies.
• Arkos HealthcoreStrategic or Co-development PartnerPartnership combining LTI's telehealth technology with Arkos Health's specialized geriatric medical expertise to ensure patients receive appropriate care day or night and potentially avoid unnecessary transfers to emergency rooms.
• Soldier OncoreStrategic or Co-development PartnerPartnership with Soldier On, a nonprofit fighting veteran homelessness, to provide telehealth services enabling Bruce Buckley and his team to reach veterans with mental health and housing support services. LTI's platform enables Soldier On to expand services without increasing physical infrastructure.
• Florida Department of Children & Families (DCF)flagshipStrategic or Co-development PartnerDCF partnered with LTI as part of the Hope for Healing Initiative led by Florida First Lady Casey DeSantis to equip public schools with telehealth technology following Hurricane Michael. DCF provided funding and policy support enabling rapid deployment across Florida schools.
• First Lady Casey DeSantis (Florida)flagshipStrategic or Co-development PartnerFlorida First Lady Casey DeSantis launched the Hope for Healing Initiative, tasking LTI with equipping Florida Panhandle schools with telehealth kiosks to provide mental health access to 35,000+ students. This high-visibility government partnership established LTI as a trusted telehealth provider for public sector education.
• Texas A&M HealthcoreStrategic or Co-development PartnerTexas A&M Health selected LTI as a new telehealth partner to provide healthcare technology solutions for the university's health services, students, and staff.
• Amazon Web Services (AWS)coreTechnology or IntegrationAWS serves as LTI's Infrastructure as a Service and Platform as a Service provider, hosting the telehealth platform on AWS cloud infrastructure. AWS Qualified Software designation confirms LTI's integration with AWS.
• VonagecoreTechnology or IntegrationVonage provides video provider integration for LTI's telehealth platform, enabling real-time video consultations as part of the core telemedicine experience.
• ZoomcoreTechnology or IntegrationZoom provides video provider integration as an alternative video platform within LTI's telehealth ecosystem, supporting enterprise video consultation needs.

Scale indicators12 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Doxy.me: Doxy.me offers HIPAA-compliant video telehealth widely used by individual and small-group providers. It is the closest direct competitor to LTI's provider dashboard at $49/month for low-friction, browser-based virtual visits.
• VSee Lab: VSee provides HIPAA-compliant telehealth video, peripherals, and provider networks with a focus on underserved and enterprise health systems. It is highly comparable to LTI across telehealth video, medical cart hardware, and provider network offerings.
• Caregility: Caregility delivers a clinical telehealth platform purpose-built for inpatient and skilled nursing settings, including virtual nursing and RPM integrations. It directly competes with LTI's skilled nursing and MedCart solutions.
• swyMed: swyMed provides mobile telemedicine kits and software for EMS, SNFs, and home health. Its rugged telemedicine kits overlap directly with LTI's Medium Rugged Telemedicine Kit and Softpack product line.
• eVisit: eVisit is an enterprise telehealth workflow platform competing with LTI's Office Suite and Virtual Clinic Software across scheduling, intake, and HIPAA-compliant video for health systems.
• Updox (Everbridge): Updox offers HIPAA-compliant telehealth video, patient engagement, and practice workflows for ambulatory providers — closely mirroring LTI's provider dashboard and Virtual Clinic offerings.

Broad incumbents

• Teladoc Health: Teladoc Health is a publicly-traded incumbent offering consumer and enterprise virtual care across behavioral health, primary care, and specialty. Its scale in behavioral health overlaps with LTI's largest provider network vertical.
• Amwell: Amwell is a large enterprise telehealth platform serving health systems, health plans, and government clients. It competes broadly with LTI for hospital network and public-sector telehealth contracts.
• Zoom for Healthcare: Zoom for Healthcare offers HIPAA-compliant video integrated with the dominant Zoom meeting platform. It competes with LTI's core telehealth video product and is already an integration partner via LTI's API layer.

Emerging players

• Talkiatry: Talkiatry is a growing telepsychiatry provider network delivering outpatient psychiatric care. It overlaps with LTI's behavioral health provider network and school mental health channels.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ltcounseling
• YouTubeyoutube.com/channel/UC3EDv19iwMvrU4qbs-Lil9g
• Facebookfacebook.com/LetsTalkInteractive
• LinkedInlinkedin.com/company/lets-talk-interactive-inc
• TikToktiktok.com/@letstalkinteractive

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Let's Talk Interactive