Clickeat.fr
Clickeat.fr is a Paris-based SaaS platform, founded in 2012, that provides all-in-one online ordering (click-and-collect, delivery, QR menu, table ordering) to 3,000+ French restaurants and food service operators via a €59/month subscription per establishment, with integrated payments, delivery couriers, and POS connectivity.
- Company typePrivate
- Founded2012
- HeadquartersParis, France
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Clickeat.fr does
Clickeat.fr (legally CLICK LAB SAS) is a Paris-based SaaS provider founded in 2012 that supplies an all-in-one online ordering platform to restaurants and food service operators across France. Its core offering lets restaurants accept click-and-collect, delivery, and on-site orders through their own branded online storefront, bypassing third-party aggregator marketplaces such as Uber Eats and Deliveroo that charge 25–35% commissions. The platform sits on a cloud-based unified dashboard managing menus, orders, deliveries, payments, and customer data, with a 48-hour installation and onboarding workflow and complementary iOS/Android apps for order receipt. The product suite extends into QR code menus, table ordering, phone-based kiosks, and restaurant websites, integrating with French POS systems (Zelty, Redbiscuit), order aggregators (Deliverect, Otter, Rushour), payment processors (Stripe, PayGreen), all major French meal-voucher issuers (Edenred, Swile, Sodexo, Chèque Déjeuner, Apetiz), and on-demand couriers (Uber Direct, Stuart).
The company monetizes through a €59/month subscription per establishment (month-to-month or with commitment), with no commission historically — though a 1% HT commission on total platform sales took effect 1 May 2025. Incremental revenue comes from hardware resale (EPSON printers, 4G routers) and partner-driven implementations through a 10+ agency reseller network. The company claims 3,000+ restaurant clients and operates with a lean 1–10 person team. Clickeat is privately held (SAS, share capital €25,895, RCS Paris 789 406 519), has no disclosed outside funding, and is run by co-founder/CEO Thibaud Channelliere and co-founder Antoine Gantheret. Its go-to-market is sales-led via website demo requests, supported by agency partners and integration partners (notably Uber Direct and Stuart, which offer pre-negotiated preferential courier pricing as a key differentiator).
Clickeat.fr firmographics
Firmographics- Name
- Clickeat.fr
- Legal name
- CLICK LAB SAS
- Website
- https://click-eat.fr
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Clickeat.fr is a Paris-based SaaS platform, founded in 2012, that provides all-in-one online ordering (click-and-collect, delivery, QR menu, table ordering) to 3,000+ French restaurants and food service operators via a €59/month subscription per establishment, with integrated payments, delivery couriers, and POS connectivity.
- Ownership category
- akta.pro rank
Clickeat.fr industry classification
Industry- Product category
- Restaurant Online Ordering Software
- NAICS
- Restaurants and Other Eating Places (7225), Limited-Service Restaurants (722513)
- SIC
- Retail-Eating Places (5812), Retail-Catalog & Mail-Order Houses (5961)
- akta.pro primary industry
- Grocery, Food & Essentials Commerce Platforms (BPAMAGAF)
- akta.pro secondary industries
- Restaurant Reservations & Dining Booking Platforms (BPAMAIAK), Restaurant Meal & Prepared Food Delivery (CRAFAFAB)
Keywords
Where Clickeat.fr is headquartered
LocationHeadquarters
- HQ city
- Paris
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
Clickeat.fr business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Monthly Subscription: Restaurants pay a monthly subscription fee per establishment (€59/month). The subscription includes full platform access, all ordering modes, marketing tools, and customer support. No commission is charged on sales for the base subscription tier.
- Commission on Sales: Effective 1 May 2025, a 1% HT commission is applied on the total amount of sales generated via the platform. Calculated monthly and auto-deducted at end of term.
- Hardware Sales: Clickeat resells hardware (EPSON printers, 4G routers) to restaurant clients for use with its platform. Products are purchased, not rented, and shipped in original packaging.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Access Plan (with commitment) |
| Subscription | Monthly | Access Plan (no commitment) |
| Transaction based/ take rate | Monthly | Commission on Sales |
| One time/ perpetual license | Pay-as-you-go | Hardware (EPSON Printers, 4G Routers) |
| Hybrid | Monthly | Otter Partner Offer |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels8 records
Clickeat.fr product offering
Product offeringCore offering
Clickeat.fr provides a cloud-based SaaS platform that gives French restaurants their own branded online ordering storefront covering click and collect, delivery, table ordering, and QR-code menus. The platform integrates card payments via Stripe, French meal voucher acceptance (Edenred, Swile, Sodexo, etc.), and on-demand courier dispatch through Uber Direct and Stuart. Restaurants subscribe per establishment and receive 100+ bundled features, multi-site back-office management, POS integration, and marketing/SEO tools.
Product overview
Clickeat.fr is an all-in-one online ordering solution for restaurants, operating since 2012. The platform consists of a core Online Ordering module (Commande en ligne) supplemented by multiple add-on services: Click and collect for takeaway orders, Livraison for delivery via own couriers or partners (Uber Direct, Stuart), Menu QR code for digital menus, Borne téléphone for phone-based ordering kiosks, Commande à table for on-site table ordering, and Site internet for restaurant websites. An order receiving application (Clickeat - Réception commandes) is available for tablets and smartphones to manage incoming orders. The platform integrates with payment providers (Stripe, Edenred, Swile), delivery partners (Uber Direct, Stuart), POS systems (Zelty, Redbiscuit), and aggregators (Deliverect, Otter, Rushour). Pricing follows a subscription model (59€/month per establishment) with a 1% commission on sales from May 2025.
Differentiator
Problem solved
Functional benefit
Products and services
- Commande en ligne (Online Ordering Platform) The all-in-one cloud-based online ordering platform that gives French restaurants their own branded online storefront, covering click and collect, delivery, and in-store payment, with 100+ bundled features, multi-establishment back-office, marketing tools, and SEO.
- Click and Collect Takeaway ordering system where customers order online from the restaurant's branded boutique and pick up their order on-site, with intelligent menu management, online and on-site payment, and meal voucher acceptance, also surfacing on Google My Business, social media, and the restaurant's site.
- Livraison (Delivery) Restaurant delivery service that accepts orders through the restaurant's own online boutique and dispatches them via the restaurant's own couriers or on-demand partners Uber Direct (300+ French urban areas) and Stuart (36 cities), with configurable delivery zones and adjusted pricing per zone.
- Site internet (Restaurant Website) Custom showcase website for restaurants, available as a one-page or multi-page site, provided as part of the Clickeat offering to complement the online ordering channel.
- Hardware (EPSON Printers, 4G Routers) Purchased-outright hardware resold by Clickeat — EPSON ticket printers and 4G routers — shipped in original packaging with installation service included to support the online ordering platform in restaurants.
Quantifiable outcome
- +30% revenue increase in the first month for a pizzeria (Kangoos) after enabling online ordering and delivery
- +3 more outcomes
Companies that use Clickeat.fr
Customer profileNamed customers13 records
Segments7 records
Ideal customer profiles2 records
Clickeat.fr technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
Feature6 records
Clickeat.fr partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core and minor.
- Uber DirectcoreClickeat has a pre-negotiated partnership with Uber Direct for on-demand courier delivery. Restaurants can call an Uber Direct courier directly from the Clickeat app, with Clickeat-negotiated preferential pricing. Uber Direct covers 300+ urban areas in France.
- StuartcoreStuart is an on-demand courier delivery partner integrated into Clickeat's platform. Clickeat has negotiated preferential fixed pricing for 2-wheel vehicles (bikes, scooters). Stuart operates in 36 French cities with highest density in Paris, Lyon, and Bordeaux. Clickeat charges a €0.50 integration fee per courier call.
- StripecoreStripe is the payment processor for all online transactions on Clickeat. It handles credit card payments and is certified secure with encrypted transaction processing. Card data is not stored on Clickeat's servers.
- Partoo FoodminorPartoo Food is an agency partner that helps restaurants implement and optimize their Clickeat online ordering solution.
- C1KminorC1K is an agency partner promoting and implementing Clickeat's online ordering solution for restaurant clients.
- Menus et ServicesminorAgency partner helping restaurants deploy Clickeat's ordering platform.
- Agence BalthazarminorAgency partner for Clickeat implementation and restaurant client acquisition.
- Fast Good DigitalminorDigital agency partner specializing in quick-service restaurant clients for Clickeat deployment.
- AcquerominorAgency partner reselling and implementing Clickeat for restaurant businesses.
- UMIHminorUMIH (Union des Métiers et des Industries de l'Hôtellerie) is a hospitality industry association that partners with Clickeat to offer its members preferential access to online ordering solutions.
- Social KitchenminorSocial Kitchen is an agency partner helping restaurants implement Clickeat's digital ordering and social media marketing tools.
- LibeominorLibeo is an agency partner that resells and implements the Clickeat platform for restaurant clients.
- TasteminorTaste is a hospitality-focused agency partner for Clickeat, assisting restaurant clients with digital ordering deployment.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Clickeat.fr competitors and assessment
Company assessmentEmerging players
- Otter: Order aggregator/management platform that consolidates delivery marketplace orders into restaurant operations. Listed as both an integration and competitor by Clickeat; addresses overlapping restaurant-direct-ordering use cases.
- Deliverect: Belgium-headquartered order management platform that syncs orders from delivery aggregators (Uber Eats, Deliveroo, etc.) into restaurant POS systems. Clickeat integrates with Deliverect but competes for the "own your ordering" wallet share in Europe.
Broad incumbents
- Toast: US-listed restaurant POS platform with integrated online ordering, delivery, and marketing modules. Competes with Clickeat at the multi-product layer with deeper capital and broader feature set, primarily in North America but expanding globally.
- Square Online (Block): Square's e-commerce/online ordering product, often bundled with Square POS for restaurants. Large incumbent offering free/cheap direct ordering for SMB restaurants, creating pricing pressure on standalone players like Clickeat.
- Lightspeed Restaurant: Restaurant POS and commerce platform with online ordering, delivery, and payments. Publicly-listed broad incumbent serving European and global restaurants with bundled online-ordering functionality that competes with Clickeat's standalone subscription.
Others
- OpenTable: Restaurant reservation and guest-management platform owned by Booking Holdings. Adjacent rather than direct — competes for restaurant marketing wallet but focuses on reservations while Clickeat focuses on ordering/delivery.
- TheFork (Tripadvisor): European restaurant reservation and discovery platform owned by Tripadvisor, strong in France. Adjacent competitor targeting restaurant digital budgets, increasingly adding online ordering features that overlap with Clickeat.
Direct peers
- ChowNow: US-based restaurant online ordering platform with a "no-commission" direct-ordering model similar to Clickeat's. Comparable positioning as a branded-channel alternative to delivery aggregators like Grubhub and DoorDash.
- GloriaFood: Online ordering SaaS for restaurants offering commission-free direct ordering, menu management, and table reservations globally. Competes head-to-head with Clickeat on the no-commission restaurant-direct value proposition, though at international scale.
- Zenchef: France-based restaurant marketing and direct-ordering SaaS serving European hospitality groups with CRM, online ordering, and reservations. Closest direct competitor to Clickeat in the French SMB/mid-market restaurant direct-ordering space.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Clickeat.fr social profiles
Digital presenceClickeat.fr financial estimates
Financial estimateRevenue estimate
Valuation estimate
Clickeat.fr leadership team
Management profileNumber of profiles
Profiles2 records
Clickeat.fr funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Clickeat.fr M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Clickeat.fr
What does Clickeat.fr do?
Clickeat.fr provides a cloud-based SaaS platform that gives French restaurants their own branded online ordering storefront covering click and collect, delivery, table ordering, and QR-code menus. The platform integrates card payments via Stripe, French meal voucher acceptance (Edenred, Swile, Sodexo, etc.), and on-demand courier dispatch through Uber Direct and Stuart. Restaurants subscribe per establishment and receive 100+ bundled features, multi-site back-office management, POS integration, and marketing/SEO tools.
Is Clickeat.fr a public or private company?
Clickeat.fr is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Clickeat.fr founded?
Clickeat.fr was founded in 2012. It employs 1 to 10 people.
Where is Clickeat.fr based?
Clickeat.fr is headquartered in Paris, France, in the Europe region.
How does Clickeat.fr make money?
Three revenue lines are on record. Monthly Subscription is the primary driver. The others are commission on Sales and hardware Sales.
Who are Clickeat.fr's main competitors?
Emerging players on record are Otter and Deliverect. Broad incumbents are Toast, Square Online (Block) and Lightspeed Restaurant. Others are OpenTable and TheFork (Tripadvisor). Direct peers are ChowNow, GloriaFood and Zenchef.
Does Clickeat.fr have an API?
No public API is recorded for Clickeat.fr.
What industry is Clickeat.fr in?
Clickeat.fr's product category is Restaurant Online Ordering Software. Its primary akta.pro industry code is BPAMAGAF, Grocery, Food & Essentials Commerce Platforms, with a secondary code of BPAMAIAK, Restaurant Reservations & Dining Booking Platforms. Its NAICS code is 7225 and its SIC code is 5812.