What Innovative Technology Solutions does

Innovative Technology Solutions of NC LLC ("ITS") is a privately-held managed service provider (MSP) headquartered in Greensboro, North Carolina, operating three regional offices (Greensboro and Asheville, NC; Dalton, GA) and serving clients across North Carolina, South Carolina, Georgia, and Tennessee. The company delivers four core service lines: Managed IT Services (server and network management, remote support, Microsoft email hosting, 24/7 support, Virtual CIO), Cloud Computing Solutions (cloud application hosting, Microsoft 365 support, server hosting/colocation, business continuity), Cybersecurity Solutions (HIPAA compliance, email security, network security, disaster recovery), and Custom IT Solutions (hardware procurement, network design and deployment, custom software). The technology stack is built predominantly on the Microsoft and multi-vendor partner ecosystem — Microsoft 365/Azure, VMware, Cisco, Dell, Fortinet, Citrix, Datto, and others — with no proprietary platform or productized IP disclosed.

ITS targets small to mid-sized businesses (11–50 employees in scope) and pursues a vertical-specialization go-to-market with dedicated industry practices for Healthcare (HIPAA-focused), Manufacturing, Accounting, and general Small Business. Revenue mechanics combine recurring monthly managed-services subscriptions (the dominant model, framed against a $72,000 benchmark for an in-house IT technician and a $157,996 benchmark for an in-house CIO), project-based professional services and vCIO consulting, and resale of hardware/software. Sales is consultative and direct (account executives and technical staff performing needs assessments), supported by a content-marketing engine (blog, whitepapers such as "How to Choose an MSP"), a client portal, and inside-sales phone/email support. No public revenue, funding, or ownership disclosures are available; the company is founder-operated with no disclosed parent or institutional investment, and growth signals beyond multi-office regional expansion are limited.

Name

Innovative Technology Solutions

Legal name

Innovative Technology Solutions of NC LLC

Website

https://itsofnc.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

Innovative Technology Solutions (ITS) is a privately-held Managed Service Provider based in Greensboro, NC, delivering managed IT, cloud, cybersecurity, and custom IT services to small and mid-sized businesses across the southeastern United States, with vertical specialization in healthcare, manufacturing, and accounting.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computer Systems Design Services (541512), Other Computer Related Services (541519)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industries

Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE), Endpoint & Device Management (UEM/MDM) Services (BPAEABAF), Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA), Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), Backup & DR Software Implementation & Managed Platforms (BPAEALAI)

Keywords

• Managed IT services
• Cloud computing solutions
• Cybersecurity services
• HIPAA compliance IT
• Virtual CIO consulting

Headquarters

HQ city

Greensboro

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Managed IT Services: Recurring managed services model where ITS proactively manages client IT infrastructure for a predictable monthly fee. Includes server and network management, remote computer support, 24/7 IT support, and ongoing maintenance.
2. Professional Services and Consulting: Project-based professional services including custom IT solutions, network design and deployment, business software solutions, and vCIO consulting engagements.
3. Hardware and Software Sales: Sale of business computers, servers, routers, switches and related technology hardware along with software licensing.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Innovative Technology Solutions is a Managed Service Provider (MSP) delivering outsourced IT operations for small and mid-sized businesses. Core offerings include 24/7 managed IT services (server and network management, remote support, Microsoft email hosting, vCIO advisory), cloud computing (application hosting, Microsoft 365, colocation, business continuity), cybersecurity (HIPAA compliance, email security, network security, disaster recovery), and custom IT projects (hardware sales, network design, custom software). Services are sold as recurring monthly subscriptions plus project-based engagements and hardware/software resale.

Product overview

Innovative Technology Solutions (ITS) is a full-service IT management firm serving clients throughout North Carolina, South Carolina, Georgia, and Tennessee. The company operates as a Managed Service Provider (MSP) offering a portfolio of services organized into four core categories: Managed IT Services (server/network management, remote support, Microsoft email, 24/7 support, Virtual CIO), Cloud Computing Solutions (application hosting, Microsoft 365, server colocation, business continuity), Cybersecurity Solutions (HIPAA compliance, email security, network security, disaster recovery), and Custom IT Solutions (hardware sales, network design, software development). ITS also provides industry-specific IT solutions for accounting, healthcare, manufacturing, and small business sectors. The company primarily serves small to medium-sized businesses and healthcare organizations.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive outsourced IT management for SMBs including server and network management, remote computer support, Microsoft email hosting, 24/7 IT support, and virtual CIO services.
• Cloud Computing Solutions Cloud services including application hosting, Microsoft 365 support, server hosting and colocation, and business continuity planning for SMB migrations and cloud optimization.
• Cybersecurity Solutions Security services including HIPAA compliance solutions, email security, computer and network security, and disaster recovery services for SMB clients.
• Custom IT Solutions Tailored technology solutions including business computer sales, network design and deployment, and custom business software development.
• Healthcare IT Solutions IT services tailored for healthcare practices including practice management, HIPAA compliance, EMR support, patient data security, and collaborative medicine tooling.
• Manufacturing IT Solutions IT support for manufacturing companies offering competitive edge through improved productivity, security, connectivity, and streamlined network systems.
• Accounting IT Solutions IT support services tailored for accounting firms, focusing on data security, system accessibility, and compliance with banking standards.
• Small Business IT Solutions Technology solutions for small businesses including assessment, design, implementation, and management of IT systems to support growth and competitiveness.

Quantifiable outcome

• 91 hours per year lost by employees due to technology issues without managed services
• +3 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationMicrosoft partner providing Microsoft 365, Azure, and related Microsoft solutions. ITS offers Microsoft email hosting, Office 365 support, and related consulting services to clients.
• CiscocoreTechnology or IntegrationCisco partnership for networking equipment, security solutions, and collaboration tools. ITS implements Cisco networking and security solutions for clients.
• VMwarecoreTechnology or IntegrationVMware partnership for virtualization and cloud infrastructure solutions. ITS provides VMware-based solutions for data center and cloud hosting.
• DellcoreTechnology or IntegrationDell partnership for hardware including servers, computers, and storage solutions. ITS resells and implements Dell technology for business clients.
• FortinetcoreTechnology or IntegrationFortinet partnership for network security solutions including firewalls and cybersecurity platforms.
• CitrixcoreTechnology or IntegrationCitrix partnership for virtual desktop, application delivery, and collaboration solutions.
• DattocoreTechnology or IntegrationDatto partnership for backup, disaster recovery, and business continuity solutions. ITS leverages Datto for client disaster recovery services.
• Blue Diamond Partner ProgramminorChannel Partner/ Reseller/ DistributorChannel partner program membership indicating certified reseller status for technology solutions.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Ntiva: Ntiva is a mid-sized MSP offering managed IT, cloud, and cybersecurity services to SMB and mid-market clients across the U.S. East Coast. It is directly comparable in service mix, customer size, and consultative sales approach.
• Dataprise: Dataprise provides managed IT, cloud, and security services to SMB and mid-market organizations, with similar 24/7 support and Microsoft-centric stack. It is a close comparable in service portfolio and customer profile.
• Coretelligent: Coretelligent delivers managed IT, cybersecurity, and cloud services with a focus on SMB and mid-market clients, including vCIO-style offerings. Its service breadth and customer size closely match ITS.
• NetGain Technologies: NetGain Technologies is a regional MSP offering managed IT, cloud, and security services to SMBs with a similar consultative, vendor-partnered delivery model. Comparable in size and go-to-market approach.
• Blue Layer IT: Blue Layer IT is an SMB-focused managed service provider delivering IT support, cloud, and cybersecurity services. Its customer size and service mix are closely aligned with ITS.
• Impact Technology: Impact Technology provides managed IT and cybersecurity services to small and mid-sized businesses. Comparable service portfolio, customer profile, and partner-led delivery model.
• CMIT Solutions: CMIT Solutions is a franchise-based MSP network delivering managed IT and cybersecurity to SMBs across the U.S. Its service mix and customer size mirror ITS, with a distributed regional-delivery model.

Broad incumbents

• Thrive: Thrive is a larger, well-capitalized national MSP offering managed IT, cloud, and security across the U.S. It competes with ITS for the same SMB and mid-market clients but with materially greater scale and geographic reach.
• All Covered (Konica Minolta): All Covered is the IT services division of Konica Minolta, providing managed IT, cloud, and security to SMB and enterprise clients nationwide. It is a broad incumbent competing in ITS's market with significantly larger resources.
• OneNeck IT Solutions: OneNeck delivers managed IT, cloud hosting, and ERP services to mid-market clients. It is a broader incumbent overlapping with ITS in cloud and managed services for SMB/mid-market, with deeper enterprise data-center capabilities.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/innovative-technology-solutions-its-
• Xx.com/INNOVATIVETECH1
• Facebookfacebook.com/innovativetechnologysolutionsinc

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Innovative Technology Solutions