Combat Networks
Netagen (formerly Combat Networks) is a privately held Canadian ICT solutions provider delivering networking, collaboration, cloud, and managed services to enterprise clients across Canada via a sales-led, consultative model and 24/7 NOC support.
- Company typePrivate
- Founded2001
- HeadquartersOttawa, Canada
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Combat Networks does
Netagen, formerly Combat Networks, is a privately held Canadian ICT (Information and Communication Technology) solutions provider founded in 2001 and headquartered in Ottawa. The company delivers end-to-end network, collaboration, cloud, and managed services to enterprise organizations across Canada, with regional offices in Toronto (Stouffville), Montreal (Dollard-des-Ormeaux), Calgary, and Surrey serving clients in Ontario, Quebec, Alberta, and British Columbia. Its portfolio spans core offerings including Unified Communications, Contact Centre Solutions, Network Design, Network Security, Cyber Security, and the ExtremeCloud IQ cloud management platform, plus a specialized NG9-1-1 migration offering for Public Safety Answering Points (PSAPs), highlighted by the December 2023 milestone of completing the first PSAP migration to NG9-1-1 in Bell Canada territory.
The company operates a sales-led, consultative go-to-market with quote-based pricing and multi-year contracts, monetizing through two primary streams: Professional Services (consulting, design, and deployment, including legacy Nortel-to-Avaya Aura migrations) and Managed Services (24/7 monitoring and network operations via the Netagen Operations Centre). With 101–250 employees, the firm maintains strategic technology alliances (notably Avaya) and executed bolt-on acquisitions of Gdl Solutions and Duologik Solutions in March 2021 to broaden capabilities. Ownership history includes earlier investment from BEST Funds (2004) and more recent institutional sponsorship from Ardenton Capital (2016–2017).
Combat Networks firmographics
Firmographics- Name
- Combat Networks
- Legal name
- Netagen
- Website
- https://combatnetworks.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Netagen (formerly Combat Networks) is a privately held Canadian ICT solutions provider delivering networking, collaboration, cloud, and managed services to enterprise clients across Canada via a sales-led, consultative model and 24/7 NOC support.
- Ownership category
- akta.pro rank
Combat Networks industry classification
Industry- Product category
- Network Infrastructure Services
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Security Systems Services (except Locksmiths) (561621), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Integrated Systems Design (7373), Communications Services, Nec (4899), Services-Telephone Interconnect Systems (7385), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Cloud Networking & Virtual Networking (VPC/VNet) (HDABAFAG)
- akta.pro secondary industries
- NFV Infrastructure (NFVI), Virtual Network Functions (VNFs) & Cloud-Native Network Functions (CNFs) (HDAIAIAB), Intent-Based Networking & Automation (NetOps) (HDABAFAF), Private Cloud Networking & SDN/NFV Management (HDABABAK)
Keywords
Where Combat Networks is headquartered
LocationHeadquarters
- HQ city
- Ottawa
- HQ country
- Canada
- HQ region
- North America
Offices5 records
Markets served
Combat Networks business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Professional Services: Consulting and implementation services for network design, deployment, and migration projects including transitions from legacy systems (e.g., Legacy Nortel to Avaya Aura)
- Managed Services: Ongoing network management and monitoring services provided through Netagen Operations Centre, offering 24/7 year-round support
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Customized solutions with quote-based pricing |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Combat Networks product offering
Product offeringCore offering
Combat Networks (now operating as Netagen) is a Canadian ICT solutions provider that designs, deploys, and manages enterprise networking, collaboration, and cloud infrastructure for organizations across Canada. Its portfolio includes unified communications, contact centre solutions, network design and security, managed services with 24/7 monitoring via the Netagen Operations Centre, professional consulting services, and specialized Next Generation 9-1-1 (NG9-1-1) emergency response system migrations.
Product overview
Netagen (formerly Combat Networks) is an ICT solutions provider offering a comprehensive portfolio of technology products and services. The core offerings include Collaboration Solutions (Unified Communications, Contact Centre Solutions), Networking Solutions (Network Design, Network Security, Cyber Security), and Cloud Solutions (including ExtremeCloud IQ). These are complemented by Managed Services providing 24/7 network management and Professional Services for deployment and consulting. A key specialized offering is NG9-1-1, enabling public safety answering points to migrate to next-generation emergency response systems. The company operates across Canada with offices in Ottawa, Toronto, Montreal, Calgary, and Surrey, serving enterprise clients in industries including education.
Differentiator
Problem solved
Functional benefit
Products and services
- Collaboration Solutions
Quantifiable outcome
- First PSAP in Bell Canada territory to migrate to NG9-1-1
Companies that use Combat Networks
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles2 records
Combat Networks technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Combat Networks partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- AvayacoreNetagen specializes in migrations from Legacy Nortel to Avaya Aura platforms. The company is recognized as a trusted partner for enterprise network transitions, demonstrating deep technical expertise in Avaya solutions.
Scale indicators1 record
Recent moves7 records
Expansion highlights4 records
Combat Networks competitors and assessment
Company assessmentOthers
Direct peers
- Long View Systems: Canadian IT infrastructure and services company with offices across Western and Eastern Canada, delivering data centre, networking, cloud, and managed services to enterprise clients, mirroring Netagen's national field-sales model.
- Compugen: Canadian-headquartered IT solutions and services provider with end-to-end infrastructure, cloud, and managed services offerings for enterprise and public sector customers, directly comparable in scale and scope.
- ConvergeOne: US-based communications and IT services provider specializing in unified communications, contact centre, and networking solutions, with strong Avaya heritage analogous to Netagen's Nortel-to-Avaya migration focus.
- OnX Enterprise Solutions: Canadian-headquartered systems integrator delivering enterprise networking, collaboration, cloud, and managed services with multi-vendor partnerships and a national delivery footprint, directly comparable to Netagen.
- Softchoice: Canadian IT solutions provider offering software, cloud, security, and managed services to mid-market and enterprise customers across North America, with a comparable end-to-end advisory and deployment model.
- ePlus Technology: Technology integrator delivering enterprise networking, collaboration, security, and managed services across North America, with a similar multi-vendor integrator and recurring-services model.
Broad incumbents
- Presidio: US-headquartered digital infrastructure and services provider covering networking, cloud, security, and collaboration, comparable in solution mix though at a much larger scale and broader geographic reach.
- World Wide Technology (WWT): Large global technology integrator offering networking, collaboration, cloud, and managed services with a Canadian presence, providing a benchmark for the upper end of the integrator value chain.
- CDW Canada: Canadian arm of CDW, a large multi-vendor IT solutions reseller and integrator offering networking, collaboration, cloud, and security services, overlapping with Netagen's portfolio but at significantly greater scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Combat Networks social profiles
Digital presenceCombat Networks financial estimates
Financial estimateRevenue estimate
Valuation estimate
Combat Networks leadership team
Management profileNumber of profiles
Profiles4 records
Combat Networks funding detail
Funding detailFunding overview
Funding rounds3 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Combat Networks M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Combat Networks
What does Combat Networks do?
Combat Networks (now operating as Netagen) is a Canadian ICT solutions provider that designs, deploys, and manages enterprise networking, collaboration, and cloud infrastructure for organizations across Canada. Its portfolio includes unified communications, contact centre solutions, network design and security, managed services with 24/7 monitoring via the Netagen Operations Centre, professional consulting services, and specialized Next Generation 9-1-1 (NG9-1-1) emergency response system migrations.
Is Combat Networks a public or private company?
Combat Networks is a private company. It is classified as private equity controlled and is currently operating.
When was Combat Networks founded?
Combat Networks was founded in 2001. It employs 101 to 250 people.
Where is Combat Networks based?
Combat Networks is headquartered in Ottawa, Canada, in the North America region.
How does Combat Networks make money?
Two revenue lines are on record. Professional Services are the primary driver. The others are managed Services.
Who are Combat Networks's main competitors?
Insight Enterprises is listed as an others. Direct peers are Long View Systems, Compugen, ConvergeOne, OnX Enterprise Solutions, Softchoice and ePlus Technology. Broad incumbents are Presidio, World Wide Technology (WWT) and CDW Canada.
Does Combat Networks have an API?
No public API is recorded for Combat Networks.
What industry is Combat Networks in?
Combat Networks's product category is Network Infrastructure Services. Its primary akta.pro industry code is HDABAFAG, Cloud Networking & Virtual Networking (VPC/VNet), with a secondary code of HDAIAIAB, NFV Infrastructure (NFVI), Virtual Network Functions (VNFs) & Cloud-Native Network Functions (CNFs). Its NAICS code is 54151 and its SIC code is 7373.