MYP

What MYP does

MYP Corporation is a Brisbane-headquartered, privately-held SaaS company that builds an all-in-one cloud care management platform for Australian disability and aged care providers. Founded around 2000 (25+ years operating), the firm targets three core verticals: NDIS service providers (Plan Managers, Service Providers, SIL Providers, Support Coordinators, Allied Health Specialists), aged care operators (Support at Home, CHSP, Home Care Packages), and the education sector (School Results Surveys). Customers access the platform via browser across desktop and mobile devices.

The platform is delivered as a multi-module, API-first SaaS suite with deep integration into Australian government and ecosystem endpoints — NDIA/PRODA/PACE for real-time claiming, Employment Hero for payroll, MYOB and Xero for accounting, HICAPS for payments, Hellosign for digital signatures, Sypht for OCR invoice processing, and iinduct for compliance training. Domain-specific capabilities include the ROC Optimiser engine for SIL Roster of Care generation, the SIL Dashboard for portfolio business intelligence, SCHADS award validation, geo-location worker check-in, QR code attendance, Talk2Text voice-to-text case notes, and a client portal for participants and families. MYP holds exclusive Digital Transformation Sector Partner status with the Australian Department of Health and Aged Care, providing early visibility into regulatory reform including the Support at Home program.

MYP monetises primarily through per-seat monthly subscriptions with reducing marginal cost as customer staff headcount grows, complemented by a five-phase professional services rollout (myRollout), recurring myTraining and myCommunity engagement for retention, and an education-sector survey subscription starting at A$462+GST per academic year. Go-to-market is sales-led via enterprise field sales and inside sales supported by partner channels (Employment Hero, MYOB, Xero) and the regulated partner relationship with the Department of Health. The company reports a customer base of 1,000+ service providers with 25,000+ active support workers on the platform, an internal team of 51–100 employees, and operates exclusively in the Australian market.

Name

MYP

Legal name

MYP Corporation

Website

https://mypcorp.com.au

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

51–100 employees

Short description

MYP Corporation is a Brisbane-based SaaS company that provides an all-in-one cloud care management platform for Australian NDIS providers, aged care operators, and schools, integrating rostering, claiming, payroll and compliance into a single system used by 1,000+ service providers and 25,000+ support workers.

Ownership category

akta.pro rank

Product category

NDIS and Aged Care Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD)

akta.pro secondary industries

Payroll Software & Payroll-as-a-Service (SaaS) (BPACAIAB), Provider Coordination & Appointment Management (HSABAIAH)

Keywords

• NDIS software
• Aged care software
• Care management platform
• Support coordination software
• Education survey software

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Software Subscription (User-based): Monthly subscription fee giving access to the full MYP platform, based on the maximum number of users (staff) in the previous month. Additional staff members add incremental monthly fees at a reducing average rate per user as staff numbers grow. Subscription includes all modules: CRM, budgeting, invoicing, rostering, timesheets, scheduling, form builder, HR, goals and objectives, and email marketing.
2. Professional Services (Implementation): Rollout and implementation services including system setup, data migration, configuration, training (live group sessions, 1-on-1 training, self-paced learning), strategy sessions, and ongoing support. Structured into 5 phases with various inclusions depending on organisation type (Plan manager, Specialist, Service provider).
3. Education Surveys Subscription: SRS (School Results Surveys) subscription starting from $462 + GST per academic year. Includes distribution to unlimited respondents, collation, and provision of comprehensive summary reports. Additional surveys available at reduced fees. 40% discount for schools with less than 200 students.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

MYP sells a cloud-based, all-in-one care management SaaS platform that consolidates CRM, budgeting, invoicing, rostering, timesheets, scheduling, form building, HR, goals and objectives, and email marketing for Australian NDIS, aged care, and education providers. The platform is purpose-built around NDIA/PRODA/PACE compliance, SCHADS award validation, and aged care program workflows (Support at Home, CHSP, HCP), with deep integrations to government systems and third-party payroll, accounting, e-signature, and OCR tools.

Product overview

MYP offers a cloud-based, all-in-one care management platform designed for NDIS providers, aged care service providers, and community-based organizations. The platform operates as a unified system with multiple integrated modules including Plan Management Software, Service Provider Software, Supported Independent Living (SIL) Software with ROC Optimiser and SIL Dashboard, Support Coordination Software, Allied Health Software, and Aged Care Software (encompassing Support at Home, CHSP, and HCP modules), plus Education Software (School Results Surveys). The platform is complemented by support tools including myHelp knowledge center, myTraining certification resources, myRollout implementation services, and myCommunity peer network. Key integrations include HICAPS, NDIA/PRODA/PACE, MYOB, Xero, Hellosign, Sypht, Employment Hero, LanternPay, and iinduct training system, enabling automated invoicing, claiming, payroll synchronization, and document processing workflows.

Differentiator

Problem solved

Functional benefit

Brands

• School Results Surveys (SRS): Online survey software for education sector providing cost-effective surveys for parents, students, and staff with graphical reports
• ROC Optimiser
• iinduct

Products and services

• Plan Management Software NDIS plan management software providing automated workflows, real-time claiming with PRODA integration, OCR invoice processing, automated provider payments, and participant budget visibility with client portal access, built for NDIS plan managers.
• Service Provider Software All-in-one NDIS client management software with CRM, roster templates, shift management, PRODA integration, digital forms, incident management, geo-location tracking, and a client portal for participant engagement, designed for NDIS service providers.
• Supported Independent Living (SIL) Software Comprehensive SIL-specific software with integrated rostering, real-time participant budget access, compliance tracking, Talk2Text case notes, incident management, QR code check-in, and asset management, designed for Supported Independent Living providers.
• ROC Optimiser Roster of Care solution that transforms NDIS participant funding data into optimised, compliant ROCs with real-time financial forecasting, automated ratio management, drag-and-drop adjustments, sleepover/active night support, scenario planning and portfolio-level business intelligence for SIL providers.
• SIL Dashboard Portfolio-level business intelligence dashboard providing real-time insights across all SIL houses, including revenue expectations, labour requirements, underfunding, over-servicing and overtime exposure for SIL providers.
• Support Coordination Software NDIS support coordination software enabling tracking of billable and non-billable hours, budget management, participant goal progression, service booking management and digital form workflows for support coordinators.
• Allied Health Software Practice management software for allied health professionals and therapists with appointment scheduling, billable/non-billable time tracking, participant goal management, digital forms, client portal and invoicing integration.
• Support at Home Software Purpose-built home care software for the Support at Home program with SAH client intake templates, care plan forms, stakeholder tracking, workforce readiness tools, goal tracking, rostering, claims preparation and funding utilisation reporting.
• CHSP Software Commonwealth Home Support Programme management software with centralised client records, care plan customisation, rostering with staff skill validation, case noting, compliance reporting and streamlined budget claiming.
• Home Care Packages (HCP) Software Home Care Packages software delivering real-time client and care data access, optimised rostering with staff attribute validation, automated invoicing with Services Australia claiming and client portal access.
• School Results Surveys (SRS) Online survey software for the education sector providing cost-effective stakeholder surveys for parents, students and staff, with customised survey development, instant detailed reports and graphical analytics, priced from $462 + GST per academic year.
• MYP Cloud-Based Care Management Platform Comprehensive cloud-based care management platform centralising client records, invoicing, rostering and compliance tools in one unified system for NDIS and aged care providers, sold on a per-user monthly subscription.

Quantifiable outcome

• 25,000+ support workers actively using the platform
• +3 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature10 records

Partnerships

Twelve partnerships are on record, tiered core, major and supporting.

• Department of Health and Aged CarecoreStrategic or Co-development PartnerMYP is an exclusive software vendor within the Digital Transformation Sector Partner Codesign Group with the Department of Health and Aged Care. This partnership enables contribution to sector-wide digital reform and provides early insight into upcoming program and funding changes including Support at Home program developments. Platform remains aligned with national requirements with timely updates and accurate workflows.
• Employment HerocoreTechnology or IntegrationStrategic partnership creating a unified payroll ecosystem for care providers. MYP's rostering, time/attendance, and operational data integrates with Employment Hero's award-compliant payroll engine via secure API. Features include: real-time data synchronisation, automatic employee details/leave balance updates, mapped leave types, and workflow mapping between systems.
• NDIAcoreTechnology or IntegrationDirect API integration to NDIA systems including PRODA and PACE for real-time claiming, budget visibility, and participant data synchronisation. Enables direct claiming and auto-payment of providers upon claim processing.
• HICAPSmajorTechnology or IntegrationIntegration with HICAPS for seamless claiming and payment processing for NDIS and aged care services. Enables automated payment processing for providers.
• MYOBmajorTechnology or IntegrationIntegration with MYOB accounting software for financial management, invoice processing, and reporting. Enables export of payroll and timesheet data.
• XeromajorTechnology or IntegrationXero integration for accounting and financial management. Export of timesheet, payroll and invoice information to Xero for streamlined financial workflows.
• HellosignsupportingTechnology or IntegrationDigital signature integration via Hellosign for service agreement signing and document workflows within the MYP platform.
• SyphtsupportingTechnology or IntegrationOCR invoice data extraction integration. Sypht extracts relevant invoice data and auto-populates fields in MYP, reducing manual data entry.
• iinductsupportingTechnology or IntegrationTraining module integration with iinduct platform. Provides workforce training modules tailored to Support at Home including role-specific features and compliance training. Staff sync functionality enables HR data sharing.
• Profenso AIsupportingTechnology or IntegrationAI invoicing agent partnership for automated invoice processing and management within the MYP platform.
• LanternPay (formerly)majorTechnology or IntegrationFormer integration (now superseded by direct NDIA integration) linking MYP to NDIA systems for claiming and payment processing.
• ClickabilitysupportingTechnology or IntegrationIntegration with Clickability for service directory and referral management within the disability services ecosystem.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• AlayaCare: AlayaCare is a larger North American home and community care SaaS platform with scheduling, clinical documentation, billing and family portals. Broader incumbent serving similar home-care provider workflows but at greater scale across multiple geographies.
• Person Centred Software: Person Centred Software is an established UK-based care management SaaS provider with mobile care monitoring, rostering and medication management. Comparable aged-care workflows but focused on UK residential and home-care markets.
• Access Group Care Software: Access Group provides a suite of care management and back-office software for UK social care providers. Broader incumbent in the care software category with overlapping rostering, compliance and finance functionality for home-care operators.

Direct peers

• AutumnCare: AutumnCare provides aged care management software in Australia covering residential and home care with clinical, medication and care plan modules. Direct competitor in the Australian aged-care software segment with overlapping compliance workflows.
• ShiftCare: ShiftCare provides NDIS and disability care management software with rostering, client management, billing and mobile worker apps. Directly comparable SMB-focused NDIS software competitor targeting similar provider segments in Australia.
• Lumary: Lumary is a leading Australian NDIS and aged-care SaaS provider offering participant management, rostering, and clinical workflows. Direct competitor in the same verticals with overlapping module structure (CRM, rostering, claiming) for NDIS and home-care providers.
• Brevity Software: Brevity offers NDIS practice management and plan management software with PRODA integration and claiming workflows. Direct peer in the Australian NDIS plan management segment with similar go-to-market toward plan managers and providers.
• CareView: CareView provides NDIS and aged care management software with CRM, rostering, invoicing and client portal functionality. Direct competitor in the same Australian NDIS/aged-care SaaS category with comparable feature breadth.
• Treevio: Treevio offers NDIS and aged care software for Australian providers with rostering, billing and reporting tools. Direct competitor in the Australian NDIS and home-care SaaS category targeting similar SMB provider segments.
• SupportAbility: SupportAbility is an Australian NDIS software platform for disability service providers covering rostering, case notes, NDIS claiming and reporting. Direct competitor targeting the same NDIS service provider segment with overlapping compliance workflows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/mypcorp
• Facebookfacebook.com/MYPCorp
• LinkedInlinkedin.com/company/myp-corporation

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MYP