Lockene

What Lockene does

Lockene Inc. is a Delaware-incorporated, privately held SaaS company founded in 2016, headquartered at 2093 Philadelphia Pike #2103, Claymont, Delaware. The company operates an all-in-one business management platform that unifies six functional modules—Sales CRM, Service CRM, Field Service Management (FSM), Accounting, eCommerce, and Inventory—on a single cloud-based, mobile-first architecture. Its core platform is delivered via a web app (app.lockene.us), native iOS and Android applications branded as Force One, and includes features such as Kanban-based pipeline management, smart dispatch and route optimization, real-time job status updates, automated tax compliance across jurisdictions, and a drag-and-drop no-code eCommerce storefront builder. Technical integrations span Google Workspace (Calendar, Meet, Gmail IMAP, reCAPTCHA Enterprise, Login/SSO), Stripe (white-labeled Lockene Payments), and OpenAI's ChatGPT for AI-powered content generation and conversational features. The platform also uses machine learning for intelligent ticket prioritization and anomaly detection on its Security Services layer.

Name

Lockene

Legal name

Lockene Inc.

Website

https://lockene.us

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Lockene is a Delaware-based SaaS company that offers an all-in-one, mobile-first business management platform combining CRM, field service, accounting, inventory, and eCommerce modules, primarily targeting small and medium businesses through a freemium subscription model.

Ownership category

akta.pro rank

Product category

Business Management Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

B2B SaaS & Enterprise Personalization (CRM, Sales, Support) (HDAAAGAJ)

Keywords

• CRM software platform
• Field service management
• Business management SaaS
• Sales automation software
• Inventory management software

Headquarters

HQ city

Claymont

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription (Core Platform): Lockene generates primary revenue through recurring SaaS subscriptions with tiered pricing plans. Customers can subscribe to Starter, Professional, or Business tiers on monthly or annual billing cycles. The platform offers auto-renewing subscriptions with automatic renewal at period end.
2. In-App Purchases (Mobile Subscriptions): Mobile app users can purchase auto-renewing subscriptions through in-app purchases (iOS App Store, Google Play). Tiers include Starter ($0), Professional ($23.99/month), and Business ($59.99/month).
3. Lockene Payments (Transaction Processing): Optional white-labeled payment processing service powered by Stripe, enabling merchants to accept and process customer payments. Revenue likely includes transaction fees on processed payments.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Lockene is an all-in-one cloud-based SaaS business management platform that unifies sales CRM, customer service, field service management (FSM), accounting, eCommerce, and inventory management into a single integrated solution primarily for small and medium businesses. The platform includes AI-powered automation, mobile-first architecture with iOS and Android apps, a 360° customer view, route optimization, and Stripe-powered payment processing, all delivered via subscription tiers with a 30-day free trial.

Product overview

Lockene is an all-in-one SaaS business management platform designed for SMBs, providing a unified solution that combines Sales CRM, Service CRM, Field Service Management (FSM), Accounting, eCommerce, and Inventory modules into a single integrated platform. The platform is built around a core unified architecture where all modules share data and workflows, enabling businesses to manage sales, support, field operations, finances, and online stores from one central system. Additional offerings include Lockene Payments (powered by Stripe) for payment processing and the Force One mobile app for on-the-go access to field service and management features.

Differentiator

Problem solved

Functional benefit

Brands

• Force One: Field service management product line by Lockene, marketed as Force One - an all-in-one business solution for inventory, sales, HR, and support operations.

Products and services

• Lockene (Core Platform) An all-in-one business management platform that unifies sales CRM, customer service, field service management, accounting, eCommerce, and inventory management into a single integrated SaaS solution for small and medium businesses.
• Lockene Sales CRM Sales CRM module featuring Kanban boards, lead management, pipeline tracking, sales analytics, email and call tracking, document management, and conversation intelligence for managing the complete sales cycle, targeted at sales teams in SMBs.
• Lockene Service CRM Customer service solution with ticket management, automated workflows, help center, intelligent routing, agent workspace, real-time monitoring, and performance analytics for delivering personalized support experiences to end customers.
• Lockene FSM (Field Service Management) Field service management module with smart dispatch, job scheduling, route optimization, live tracking, real-time job status updates, work order management, and mobile access for technicians managing on-site service operations, targeted at HVAC, plumbing, electrical, and similar service businesses.
• Lockene Accounting Financial management module with invoicing, receivables, payables, purchase orders, customizable quotes, approval workflows, real-time financial insights, P&L reports, balance sheets, and automated tax compliance across multiple jurisdictions.
• Lockene eCommerce eCommerce website builder with no-code drag-and-drop editor, pre-built templates, storefront customization, photo sets, menu management, payment gateway and shipping integrations, and file management for creating online stores without technical skills.
• Lockene Inventory Inventory management module with item grouping, bundling, serial and batch tracking, purchase orders, purchase receives, vendor payments, order management, real-time stock tracking, and tax compliance across warehouses.
• Lockene Payments White-labeled payment processing solution that assists users with accepting and processing payments from customers, provided through Stripe integration as an optional add-on to the core platform.
• Force One Mobile App Mobile application for the Lockene platform enabling users to manage field operations, track jobs, access inventory, handle payments on-site, and stay connected while working remotely; available on iOS and Android with in-app subscription purchases.

Quantifiable outcome

• 40% faster lead conversions
• +3 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability4 records

Feature12 records

Partnerships

Four partnerships are on record, tiered core.

• StripecoreTechnology or IntegrationStripe provides the underlying payment processing infrastructure for Lockene Payments, the company's white-labeled payment solution. This integration enables merchants to accept and process customer payments through the Lockene platform. Stripe handles the actual payment transaction processing while Lockene provides the merchant-facing interface and manages the relationship.
• Google (Google LLC)coreTechnology or IntegrationMultiple Google integrations including: Google reCAPTCHA Enterprise for security/bot protection; Google Login/Registration for authentication; Google Calendar integration for scheduling; Google Meet for video conferencing; Gmail IMAP integration for email synchronization. Lockene accesses Google APIs in compliance with Google's API Services User Data Policy including Limited Use requirements.
• OpenAIcoreTechnology or IntegrationOpenAI provides ChatGPT AI language model services for Lockene's AI-powered features. User inputs may be sent to OpenAI for processing when customers interact with AI-powered functionalities such as content generation, answering questions, and supporting user interactions. Data processing occurs in accordance with OpenAI's terms and policies.
• Apple (Apple Inc.)coreTechnology or IntegrationLockene distributes its mobile application (Lockene Force One) through the Apple App Store. The Apple-Enabled Software is subject to Apple's App Store terms and conditions, and Lockene operates as the developer responsible for the software content, support, and warranties.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Housecall Pro: Housecall Pro serves home service professionals with scheduling, dispatching, job management, and payments—matching Lockene's FSM + Payments combination for the same field service SMB use case.
• Freshworks: Freshworks provides Freshsales (CRM), Freshdesk (service), and Freshservice (FSM) on a unified platform targeting SMBs and mid-market with similar PLG and freemium motions—closely aligned with Lockene's bundled SaaS approach and customer segment.
• Bitrix24: Bitrix24 offers CRM, project management, contact center, website builder, and eCommerce in a single platform for SMBs at low per-user pricing—directly comparable to Lockene's bundled modules and price-sensitive SMB positioning.
• Jobber: Jobber is a field service management platform purpose-built for small home-service businesses (HVAC, plumbing, electrical), with scheduling, dispatch, invoicing, and customer communication—directly comparable to Lockene's FSM module for the same end customer.
• Zoho: Zoho offers a broad all-in-one suite of business apps (CRM, Books, Invoice, Inventory, FSM) targeted at SMBs with tiered subscription pricing—directly comparable to Lockene's all-in-one, low-price-point strategy for underserved businesses globally.
• Pipedrive: Pipedrive is a sales-focused CRM with pipeline management, automation, and lead tracking targeted at SMBs—directly competing with Lockene's Sales CRM module on similar use cases and buyer persona.

Broad incumbents

• HubSpot: HubSpot is a market-leading CRM platform with Marketing, Sales, Service, Operations, and CMS Hubs—broader and better-capitalized than Lockene, but competing directly for the same SMB CRM buyer with similar inbound/PLG motion.
• ServiceTitan: ServiceTitan is the dominant FSM software for larger commercial and residential service contractors—competes with Lockene's FSM module from the high end with deeper trade-specific functionality, representing a ceiling competitor as Lockene's FSM customers scale.
• Salesforce (Starter Suite): Salesforce's Starter Suite bundles CRM, sales, service, and marketing for SMBs at accessible price points—competes head-to-head with Lockene for the entry-level CRM buyer, leveraging vastly greater brand and capital resources.
• monday.com: monday.com provides a work management platform extending into CRM and service workflows for SMBs—broader in scope but overlapping with Lockene's CRM and operations modules in the same self-serve, SMB-focused market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UC73TY-hgTFiSCfE0ArKufTg
• Facebookfacebook.com/lockenealarm?mibextid=ZbWKwL
• LinkedInlinkedin.com/company/lockene
• Instagraminstagram.com/lockene_/?igshid=MzNlNGNkZWQ4Mg%3D%3D
• Xx.com/LockeneConsulnt

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lockene