What E-Psychiatry does

E-Psychiatry (legally MDsafari Inc.) is a private telepsychiatry agency founded in 2007 and headquartered in Hartford, Connecticut, operating a proprietary platform called e-PsychiatryPro. The platform connects a nationwide panel of more than 10,000 credentialed psychiatrists, nurse practitioners, psychologists, social workers, and therapists to four primary customer segments: individual self-pay patients, healthcare facilities (hospitals, health systems, CMHCs, FQHCs, correctional facilities, and clinics), health plans, and employers. Core platform capabilities include HIPAA-secure videoconferencing, provider search and matching, scheduling, online payment and billing, e-prescribing, NCQA-standard delegated credentialing, private-label deployment, and a suite of digital mental health modules covering behavioral health coaching, video and text-based therapy, psychiatry and medication management, remote patient monitoring (integrated with Apple and Fitbit wearables for 60+ conditions), skill-building lessons, and mindfulness and self-care resources. The company also operates the e-PsychiatryPro Jobs Market for psychiatric staffing and an e-PsychiatryPro Premium marketplace extension.

The business model combines four revenue streams. Individual patients pay per session, with therapy priced at $35 versus $100+ for in-office visits, plus an initial consult fee that varies by provider and a 3% Stripe processing component. Healthcare facilities pay for provider staffing on a part-time, full-time, or hourly basis across locum tenens and longer-term engagements. Health plans and employers contract for platform access under multi-year, value-based arrangements with no-cost implementations, where the platform is private-labeled under the customer's brand. Private-label platform licensing and a medical interest/equipment marketplace create additional OEM and licensing revenue. Distribution is omnichannel: direct-to-consumer signup via website and iOS app, enterprise field sales to facilities and payers, and channel partnerships in which health plans and employers advertise the service to their members and employees. Marketing emphasizes cost reduction (up to 50% lower outpatient medical costs, 4:1 employer ROI), operational metrics (no-show rates of 7-10% versus 35-42% traditional, 92% appointment completion, 90%+ patient satisfaction), and clinical equivalence evidence drawn from 21 outcomes studies. The company maintains HIPAA and SOC-2 Type 2 compliance, has no disclosed venture funding or acquisitions, and reports a headcount of 1-10 employees under a founder-controlled ownership structure.

Name

E-Psychiatry

Legal name

MDsafari Inc.

Website

https://e-psychiatry.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

1–10 employees

Short description

E-Psychiatry (MDsafari Inc.) is a private telepsychiatry agency operating since 2007 that connects a 10,000+ provider panel across all 50 states to individual patients, healthcare facilities, health plans, and employers via its proprietary HIPAA-secure e-PsychiatryPro platform and supporting digital mental health modules.

Ownership category

akta.pro rank

Product category

Telepsychiatry and Behavioral Health Telemedicine

NAICS

Offices of Physicians, Mental Health Specialists (621112), Offices of Mental Health Practitioners (except Physicians) (621330), Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Mental Health Practitioners (except Physicians) (62133)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Psychiatry & Medication Management Platforms (HLALAEAB)

akta.pro secondary industries

General Mental Health Therapy Platforms (Talk Therapy) (HLALAEAA), Workplace Mental Health & EAP-Integrated Teletherapy Platforms (HLALAEAK), Behavioral & Mental Health Virtual Care (EAP/Teletherapy) (HLALADAB), Substance Use Disorder (SUD) & Addiction Teletherapy Platforms (HLALAEAD), Mental Health Therapist Marketplaces (HLALALAJ)

Keywords

• Telepsychiatry services
• Behavioral health staffing
• Telemedicine platform
• Online mental health
• Psychiatric medication management

Headquarters

HQ city

Hartford

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Per-Session Transaction Fees: Patients pay per session for therapy and psychiatry visits. Therapy sessions priced at $35 per session compared to $100+ for in-office visits. Initial consultation fees vary by provider. Patients receive payment receipts for insurance reimbursement claims.
2. Health Plan & Employer Platform Licensing: Health plans and employers contract for access to e-Psychiatry's telepsych network and platform. Value-based programs are web-based, branded for the health plan, with no-cost implementations. Health plans advertise services on the platform.
3. Provider Staffing Services: e-Psychiatry provides telepsychiatry staffing for hospitals, facilities, clinics. Providers work with facilities part-time, full-time, and hourly. Facilities access thousands of credentialed psychiatrists, NPs, psychologists, and therapists seeking employment.
4. Private Label Platform Licensing: e-PsychiatryPro platform can be integrated into health plan websites and services, or deployed independently. Includes private labeling with branded URL, logo, and branding for organizations.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

E-Psychiatry delivers telepsychiatry and teletherapy services through its proprietary e-PsychiatryPro platform, connecting a credentialed national panel of psychiatrists, nurse practitioners, psychologists, and therapists with patients, healthcare facilities, health plans, and employers across all 50 states. Core deliverables include psychiatric evaluation, medication management and e-prescribing, video and text-based therapy, behavioral health coaching, remote patient monitoring, mental health screenings, and locum tenens staffing for hospitals, clinics, and correctional facilities. Platform licensing and white-label deployment enable health plans and employers to deliver branded digital behavioral health programs to their members and employees.

Product overview

E-Psychiatry operates a platform-plus-modules architecture centered on the e-PsychiatryPro flagship platform (the nation's leading telepsychiatry and teletherapy platform for provider matching, scheduling, and HIPAA-secure videoconferencing). The e-PsychiatryPro Premium add-on extends the platform with a healthcare shopping marketplace, social health network, and medical equipment marketplace. The e-PsychiatryPro Jobs Market provides a national provider recruitment marketplace with 10,000+ providers. The digital mental health program suite offers six integrated service modules: Behavioral Health Coaching, Video & Text Based Therapy, Psychiatry & Medication Management, Remote Patient Monitoring, Skill Building Lessons, and Mindfulness/Meditation & Self-Care Resources. Additional offerings include the e-Psychiatry Meds & Therapy mobile app (iOS), Mental Health Screening Tools (online self-assessments), and Locum Tenens Services (temporary psychiatric staffing). The platform connects healthcare facilities, health plans, employers, and patients with a national panel of credentialed telepsychiatry providers in all 50 states.

Differentiator

Problem solved

Functional benefit

Brands

• e-PsychiatryPro: The nation's leading full-service telepsychiatry and teletherapy platform for locating providers, scheduling online appointments, and conducting videoconference sessions, including a comprehensive virtual office suite of tools and resources for providers and patients.

Products and services

• e-PsychiatryPro Telemedicine Platform Full-service HIPAA-secure telepsychiatry and teletherapy platform enabling provider search, online appointment scheduling, HIPAA-secure videoconference sessions, payment, billing, and reporting, with private-label deployment and integration into partner websites. Used by healthcare facilities, health plans, employers, providers, and individual patients.
• e-PsychiatryPro Premium Healthcare Shopping Platform

Quantifiable outcome

• Reduces outpatient medical costs by up to 50%
• +8 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature10 records

Partnerships

One partnership is on record.

• MDsafari Inc.coreOthers · 1 January 2007MDsafari Inc. is the parent company operating e-Psychiatry. The company has been providing behavioral health staffing and telemedicine services since 2007. MDsafari Inc. owns and operates the e-Psychiatry platform and brand.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Cerebral: Direct-to-consumer online psychiatry and therapy platform offering medication management and counseling for anxiety, depression, ADHD, and related conditions. Closely overlaps with e-Psychiatry on DTC telepsychiatry and e-prescribing.
• Talkspace: Online therapy and psychiatry marketplace serving consumers, employers, and health plans. Competes with e-Psychiatry across DTC subscriptions, employer EAP integrations, and health plan partnerships.
• Brightside Health: Telepsychiatry platform focused on anxiety and depression with medication management and therapy. Directly competes with e-Psychiatry's psychiatry and therapy service modules for both patient and payer accounts.
• Done: Telehealth provider specializing in ADHD diagnosis and stimulant prescribing. Overlaps directly with e-Psychiatry's psychiatry and medication management offering, particularly for stimulant-dependent treatment plans.
• Lyra Health: Employer-sponsored mental health benefits platform providing therapy, coaching, and medication management. Directly comparable to e-Psychiatry's employer segment and value-based contracting model.
• Spring Health: Employer and health plan mental health benefit provider with therapy, coaching, and psychiatry across all 50 states. Competes with e-Psychiatry in the same employer/health plan procurement processes.
• Headspace Health (Ginger): Combined Headspace and Ginger platform offering on-demand coaching, therapy, and psychiatry through employer and health plan channels. Direct competitor for both consumer and enterprise behavioral health contracts.

Broad incumbents

• Hims & Hers (Mental Health): Broad consumer telehealth platform that has expanded into mental health therapy and psychiatry. Overlaps with e-Psychiatry on DTC mental health prescribing and therapy, though sits within a much larger wellness portfolio.
• Teladoc Health: Large incumbent virtual care provider with a behavioral health service line including therapy and psychiatry. Competes with e-Psychiatry in employer, health plan, and hospital system channels as part of a broader telehealth offering.

Emerging players

• Quartet Health: Collaborative care platform integrating mental health into primary care workflows for health plans and providers. Adjacent to e-Psychiatry's provider-staffing and health plan partnerships, with a focus on referral coordination rather than direct service delivery.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ePsychiatry

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about E-Psychiatry