Xtone
Xtone is a private, founder-owned enterprise software company that provides a cloud-based voice assistant platform (Xavi) enabling mobile app developers to add hands-free, eyes-free conversational interfaces to iOS and Android apps for Fortune 100 enterprise and media-publisher customers.
- Company typePrivate
- Founded2004
- HeadquartersReston, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Xtone does
Xtone is a privately held, founder-owned enterprise software company headquartered in Reston, Virginia, that provides a cloud-based voice assistant platform — branded Xavi — for mobile applications. The platform enables enterprise and media customers to add hands-free, eyes-free conversational interfaces to their iOS and Android apps, combining speech recognition, a proprietary Natural Language Understanding (NLU) engine, and a Voice Interface Markup Language with HTML5 and a JavaScript SDK. Developers integrate Xtone's Mobile Plug-in via API to fetch and render Voice Assistants from the Xtone Cloud, and the platform is offered as a managed Platform-as-a-Service with ongoing operations, performance optimization, and reporting.
The product portfolio is organized into two enterprise offerings (Voice Assistants and Virtual Agents, which automate customer service interactions and reduce IVR / contact-center costs) and two media offerings (a Conversational Media Platform that transforms publisher content into audio, and Conversational Ads, a voice-interactive rich-media ad format). Customers include USA TODAY (voice-controlled audio headlines), Ford's SYNC AppLink ecosystem (in-vehicle integration), and Virtusa (a global reseller and implementation partner that delivers the platform into Fortune 100 enterprise accounts in telecom, insurance, banking, and retail). Revenue is generated through managed-services platform fees, enterprise software licensing, and ad revenue share.
Commercially, Xtone sells primarily through enterprise direct sales and the Virtusa channel partnership, with marketing centered on industry events (notably CES International) and PR-driven earned media. The company is led by CEO/Chairman Daniel Price (founder of PriceInteractive, now part of Convergys Speech Solutions) and Founder/CTO Vishal Dhawan (key inventor on the Xtone patent portfolio), supported by a small sales and client-services team drawn from Nuance, Mattersight, Voxeo, SpeechWorks, and Convergys. The company has disclosed only a single small funding round ($745,616 in September 2012) and remains private and founder-controlled.
Xtone firmographics
Firmographics- Name
- Xtone
- Legal name
- Xtone
- Website
- https://xtone.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Xtone is a private, founder-owned enterprise software company that provides a cloud-based voice assistant platform (Xavi) enabling mobile app developers to add hands-free, eyes-free conversational interfaces to iOS and Android apps for Fortune 100 enterprise and media-publisher customers.
- Ownership category
- akta.pro rank
Xtone industry classification
Industry- Product category
- Conversational AI / Voice Assistant Platform
- NAICS
- Software Publishers (5132), Software Publishers (51321)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)
Keywords
Where Xtone is headquartered
LocationHeadquarters
- HQ city
- Reston
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Xtone business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Platform-as-a-Service: Xtone offers Voice Assistants as a Platform-as-a-Service. Xtone manages and ensures ongoing operations, performance and optimization of deployed voice assistance, with focus on improving task completion rates and tuning user experience. Revenue derived from managed services and platform fees.
- Enterprise Software Licensing: Enterprise customers license the Xavi platform and development tools to rapidly add voice assistants to their mobile apps.
- Conversational Ads Monetization: Xtone enables publishers to monetize mobile advertising with Conversational Ads, a new rich media ad format that plays audio and listens for spoken input. Revenue share or ad-serving fees from publishers.
Go-to-market motion2 records
Distribution channels4 records
Marketing channels4 records
Xtone product offering
Product offeringCore offering
Xtone provides the patented Xavi Voice Assistant Platform, a cloud-based development and deployment environment that enables mobile app developers to add voice-driven, mixed-modal interfaces to iOS and Android apps. Offerings include Voice Assistants, Virtual Agents, a Conversational Media Platform, and Conversational Ads, delivered as a managed Platform-as-a-Service with a Mobile Plug-in SDK, Natural Language Understanding engine, speech recognition, and an Audio Content Engine for content-to-audio transformation.
Product overview
Xtone provides a unified product portfolio centered on its patented Xavi Voice Assistant Platform, a cloud-based managed service for enabling voice-driven conversational interfaces in mobile apps. The platform supports a write-once/run-anywhere approach for iOS and Android. The product suite comprises two enterprise products (Voice Assistants and Virtual Agents) that help businesses reduce customer care costs while improving user experience, and two media products (Conversational Media Platform and Conversational Ads) that enable publishers to expand content reach to on-the-go users and monetize through voice-enabled advertising. All products share core technologies including speech recognition, natural language understanding, and mixed-modal (voice + touch) interfaces.
Differentiator
Problem solved
Functional benefit
Brands
- Xavi: Voice assistant platform for mobile apps providing hands-free, eyes-free conversational interfaces; includes Voice Assistant, Virtual Agent, and Conversational Media Platform products
- Xtone Conversational Ads
- Xtone Conversational Media Platform
- Xtone Virtual Agents
- Xtone Voice Assistants
Products and services
- Xavi Voice Assistant Platform Patented, commercially-available cloud-based development and deployment platform that lets mobile developers add voice-driven, mixed-modal interfaces to iOS and Android apps, offered as a managed Platform-as-a-Service.
- Voice Assistants Intelligent agents that let users complete tasks by speaking naturally to their mobile app, supporting mixed-modal UI, speech recognition, voice-to-text, biometrics, and Natural Language Understanding to respond to queries, collect information, and navigate within apps.
- Virtual Agents Cloud-based agents that automate customer service by processing naturally spoken requests, asking clarifying questions, and intelligently connecting users to the right Customer Service Representative or fulfilling requests via web or mobile services to eliminate hold times and complex IVR menus.
- Conversational Media Platform Platform that transforms publisher content to audio and streams it to mobile devices via a mixed-modal (voice-driven or touch) interface, including the Plug-in (mobile software renderer), Media Assistant (cloud services for UI), and Audio Content Engine (ACE) for content aggregation and production.
- Conversational Ads Voice-enabled interactive mobile ad format that plays audio and listens for spoken user input, allowing users to request emails, downloads, information, or phone calls even when driving or not visually engaged with the app.
Quantifiable outcome
- Go-to-market in 6-8 weeks with enterprise and media products
- +1 more outcomes
Companies that use Xtone
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Xtone technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability6 records
Feature5 records
Xtone partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered flagship and core.
- USA TODAYflagshipUSA TODAY integrated Xtone's Xavi Voice Assistant Platform into their mobile app for voice-controlled audio headlines. The integration enabled hands-free, eyes-free audio content access in Ford vehicles via SYNC AppLink.
- Ford (SYNC AppLink)flagshipFord's SYNC AppLink system integrates with the USA TODAY app powered by Xtone technology, allowing drivers to voice-control audio headlines. This integration enables safe, hands-free access to news content while driving.
- VirtusacoreVirtusa and Xtone partnered to bring voice assistant solutions to enterprise mobile apps. Virtusa resells and provides implementation services for Xtone's voice assistant platform. The partnership offers a broad range of Voice Assistant solutions from simple voice extensions to comprehensive conversational interfaces seamlessly integrated with enterprise contact centers.
Scale indicators4 records
Recent moves4 records
Expansion highlights4 records
Xtone competitors and assessment
Company assessmentBroad incumbents
- Verint: Large customer engagement and conversational AI vendor with virtual agents and IVA capabilities. Comparable to Xtone's Virtual Agents product aimed at reducing enterprise customer care costs via spoken-language self-service.
- IBM Watson Assistant: Enterprise conversational AI offering from IBM Watson that competes in the same virtual-agent-for-customer-service category that Xtone's Virtual Agents target, including banking, insurance, and telecom verticals.
- Amazon (Lex / Alexa): Hyperscaler conversational AI service (Lex) and consumer voice platform (Alexa). Comparable to Xtone as a competing voice-bot/SDK-based conversational AI platform used by enterprise developers building mobile and IVR experiences.
- Google (Dialogflow / Assistant): Hyperscaler conversational AI (Dialogflow) and consumer voice platform (Google Assistant). Competes with Xtone as the default end-to-end conversational stack used by mobile developers and as the embedded voice assistant on Android that Xtone's platform sits alongside.
Direct peers
- Nuance Communications: Enterprise speech recognition and natural language understanding vendor. Highly comparable because the founders of Xtone (PriceInteractive) sold into this exact market and the Xavi platform targets overlapping enterprise voice-assistant use cases in telecom, banking, insurance, and retail.
- Avaamo: Enterprise conversational AI platform with vertical virtual assistants in banking, insurance, and healthcare. Comparable to Xtone in offering NLU-driven voice assistants as a managed service for Fortune 100 enterprise customers.
- Cerence: Specialized automotive AI and in-cabin voice assistant provider spun out of Nuance. Directly comparable to Xtone's Ford SYNC AppLink voice integration and its pursuit of hands-free in-vehicle voice experiences for media and enterprise apps.
- SoundHound: Conversational voice AI platform offering speech recognition, NLU, and custom voice assistants across automotive, IoT, and enterprise apps. Comparable to Xtone in providing a voice-assistant platform with automotive and enterprise vertical focus.
- Kore.ai: Enterprise conversational AI and virtual agent platform that lets organizations deploy voice and chat assistants across customer service channels. Comparable to Xtone's Voice Assistants/Virtual Agents products targeting Fortune 100 enterprise digital customer care.
Emerging players
- Solvvy (now part of Zoom): AI-driven customer service virtual agent platform acquired by Zoom. Comparable to Xtone's Virtual Agents in targeting spoken-language deflection of enterprise customer service requests to lower support costs.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Xtone social profiles
Digital presenceXtone financial estimates
Financial estimateRevenue estimate
Valuation estimate
Xtone leadership team
Management profileNumber of profiles
Profiles5 records
Xtone funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Xtone M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Xtone
What does Xtone do?
Xtone provides the patented Xavi Voice Assistant Platform, a cloud-based development and deployment environment that enables mobile app developers to add voice-driven, mixed-modal interfaces to iOS and Android apps. Offerings include Voice Assistants, Virtual Agents, a Conversational Media Platform, and Conversational Ads, delivered as a managed Platform-as-a-Service with a Mobile Plug-in SDK, Natural Language Understanding engine, speech recognition, and an Audio Content Engine for content-to-audio transformation.
Is Xtone a public or private company?
Xtone is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Xtone founded?
Xtone was founded in 2004. It employs 11 to 50 people.
Where is Xtone based?
Xtone is headquartered in Reston, United States, in the North America region.
How does Xtone make money?
Three revenue lines are on record. Platform-as-a-Service is the primary driver. The others are enterprise Software Licensing and conversational Ads Monetization.
Who are Xtone's main competitors?
Broad incumbents on record are Verint, IBM Watson Assistant, Amazon (Lex / Alexa) and Google (Dialogflow / Assistant). Direct peers are Nuance Communications, Avaamo, Cerence, SoundHound and Kore.ai. Solvvy (now part of Zoom) is listed as an emerging player.
Does Xtone have an API?
Yes. The xtone Mobile Plug-in API enables developers to integrate voice assistants into their mobile apps. The Plug-in connects to the xtone Cloud to fetch and render Voice Assistants on the device. Voice Assistants are developed using HTML5 along with the JavaScript SDK and Voice Interface Markup Language. Additionally, the Conversational Ad API is a JavaScript library that enables developers to create mixed modal interactions for users.
What industry is Xtone in?
Xtone's product category is Conversational AI / Voice Assistant Platform. Its primary akta.pro industry code is HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration). Its NAICS code is 5132 and its SIC code is 7372.