FTTS
FTTS is a regional IT managed services provider based in Allentown, PA, founded in 2020, delivering managed IT, cybersecurity, cloud, compliance, and IT staffing to mid-market and enterprise clients. It merged with MCIT in January 2025 and operates without external funding.
- Company typePrivate
- Founded2020
- HeadquartersAllentown, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What FTTS does
FTTS (Forward Thinking Technology Solutions) is a regional IT managed services provider headquartered in Allentown, Pennsylvania, founded in 2020 by Eric DiFulvio. The company delivers technology solutions including managed IT services, cybersecurity, cloud services, regulatory compliance support (HIPAA, GDPR, NIST, SEC), IT staffing augmentation, project-based consulting, physical security, and enterprise mobility management. Its named customer base spans insurance (Core Specialty Insurance), marketing/media (MMG Martino Marketing), sports turf (LVST Sports Turf), and retail florals (Pressed Bouquet Shop), indicating a mix of mid-market enterprise and SMB accounts.
The service portfolio is built around a partner ecosystem that includes Microsoft, Apple Consultants Network, Atlassian, Jamf, CompTIA, and ITIL frameworks, signaling certified delivery capability across enterprise productivity, Apple/Mac fleet management, and developer tooling. The technology stack is partner-delivered rather than proprietary; there is no disclosed platform product, patents, or research pipeline. Revenue mechanics combine recurring managed-service subscriptions with project-based consulting and staff augmentation, a structure typical of a regional MSP. An onshore 24x7 service desk anchors recurring-services revenue for enterprise accounts.
In January 2025, FTTS merged with MCIT, a local managed services and cybersecurity firm, expanding its cybersecurity bench and regional footprint. The firm operates with 51-100 employees per LinkedIn-sourced headcount and without disclosed external funding, indicating a bootstrapped operating model. Technical differentiation is expressed through certified service delivery and regulated-industry compliance expertise rather than through IP-bearing technology or proprietary software.
FTTS firmographics
Firmographics- Name
- FTTS
- Legal name
- Forward Thinking Technology Solutions, LLC
- Website
- https://fttechsolutions.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- FTTS is a regional IT managed services provider based in Allentown, PA, founded in 2020, delivering managed IT, cybersecurity, cloud, compliance, and IT staffing to mid-market and enterprise clients. It merged with MCIT in January 2025 and operates without external funding.
- Ownership category
- akta.pro rank
Where FTTS is headquartered
LocationHeadquarters
- HQ city
- Allentown
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
FTTS business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring revenue model offering holistic IT management including hardware/software maintenance, network security, and strategic IT planning. Services are scalable with cost predictability benefits for clients.
- IT Projects and Consulting: Project-based revenue for technology consulting engagements including digital transformation, cybersecurity implementation, physical security, project management, and risk assessment services.
- Staffing Augmentation: Providing skilled IT professionals for temporary or permanent placements, connecting clients with needed IT talent.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Managed Service Model |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels2 records
FTTS product offering
Product offeringCore offering
FTTS is a Technology Solutions Provider delivering managed IT services, cybersecurity, cloud services, compliance management, IT consulting, adoption services, knowledge management, physical security, and IT staffing augmentation. Services are delivered through onshore teams via staff augmentation or managed service contract models, targeting mid-market and enterprise businesses primarily in the Lehigh Valley region with specialization in HIPAA, GDPR, NIST, and SEC regulatory frameworks.
Product overview
FTTS (Forward Thinking Technology Solutions) operates as a Technology Solutions Provider (TSP) offering a comprehensive portfolio of IT services rather than a unified software product. Their core offerings include Managed IT Services, IT Projects and Consulting, Cloud Services, Cybersecurity Services, Compliance Services, Adoption Services, Knowledge Management, IT Staffing Augmentation, and Physical Security. Services are delivered through staff augmentation or managed service models. Their service desk provides on-shore solutions with 24x7 data analytics and business training. A January 2025 merger with MCIT expanded their managed services and cybersecurity capabilities in the Lehigh Valley. The company specializes in serving clients requiring HIPAA, GDPR, NIST, and SEC compliance frameworks.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Holistic IT management covering hardware and software maintenance, network security and efficiency, and strategic IT planning and investment guidance, delivered through staff augmentation or managed service contract models.
- IT Projects and Consulting
- Cloud Services
- Cybersecurity Services
- Compliance Services
- Adoption Services
- Knowledge Management
- IT Staffing Augmentation
- Physical Security Services
- IT Service Desk Solutions
- Enterprise Mobility Management (EMM)
Quantifiable outcome
- Multi-factor authentication can block 99.9% of attempted account compromise attacks (Microsoft research cited)
Companies that use FTTS
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles3 records
FTTS technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
FTTS partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and supporting.
- Apple Consultants NetworkcoreFTTS is part of the Apple Consultants Network with over 50+ combined years of experience working with Apple products, providing expertise in Apple device management, support, and implementation for business clients.
- MicrosoftcoreFTTS staff hold Microsoft certifications spanning Azure, Office 365, and related platforms. The company implements Microsoft strategies including service adoption specialist framework and champions programs for client digital transformations.
- AtlassiancoreFTTS provides Atlassian consulting including Jira Work Management, Jira Service Management, and Confluence implementation. Staff hold Atlassian certifications and provide administration, integrations, and automation services.
- JamfcoreFTTS provides Jamf-certified services for Apple device management, including Jamf Pro implementation for managing macOS, iOS, and tvOS devices in enterprise environments.
- CompTIAsupportingFTTS team members hold CompTIA certifications including ITF+, A+, and Project+ demonstrating foundational and intermediate IT expertise.
- ITIL (Axelos)supportingFTTS team members hold ITIL certifications for IT Service Management best practices, providing structured approach to delivering high-quality IT services.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
FTTS competitors and assessment
Company assessmentDirect peers
- Dataprise: Dataprise is a leading mid-Atlantic managed services provider offering managed IT, cybersecurity, and cloud services to mid-market and enterprise clients — directly comparable to FTTS's service portfolio, target customer, and onshore delivery model, though at significantly larger scale.
- CMIT Solutions: CMIT Solutions operates a franchise model of managed IT services across the U.S., offering managed services, cybersecurity, and compliance support to SMB and mid-market clients — directly comparable business model and service mix, with FTTS operating as a single regional franchise equivalent.
- NetGain Technologies: NetGain Technologies is a regional managed services and IT consulting firm serving mid-market organizations across multiple U.S. regions — comparable service offering (managed IT, cybersecurity, compliance) and target customer segment to FTTS.
- Mindsight: Mindsight is a Midwest-based managed services provider offering managed IT, cloud, and cybersecurity services to mid-market clients — same service portfolio, similar customer segment, and similar size tier to FTTS.
- 1901 Group: 1901 Group is an IT managed services provider offering cloud, cybersecurity, and IT operations support to federal and commercial clients — comparable service portfolio, particularly in service desk and managed operations.
- iCorps Technologies: iCorps Technologies is a Northeast-based MSP providing managed IT, cloud, security, and compliance services to SMB and mid-market — directly comparable on service mix, customer profile, and onshore delivery model.
- US Signal: US Signal is a Midwest managed services and cloud infrastructure provider offering managed IT, data protection, and cybersecurity to mid-market and enterprise — comparable managed services model and customer profile.
- Kelser Corporation: Kelser Corporation is a Northeast-based managed services provider specializing in IT management, cybersecurity, and cloud services for mid-market organizations — directly comparable in geography (Northeast U.S.), service portfolio, and customer segment.
Broad incumbents
- CDW Corporation: CDW is one of the largest B2B technology solutions providers in North America, offering managed services alongside hardware/software distribution — represents a broad incumbent that competes for the same mid-market and enterprise IT services budget.
- Insight Enterprises: Insight Enterprises is a global IT solutions and managed services provider at massive scale, offering managed services, cloud, and security to enterprise — represents the scaled incumbent FTTS would face when bidding for larger accounts.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
FTTS social profiles
Digital presenceFTTS financial estimates
Financial estimateRevenue estimate
Valuation estimate
FTTS leadership team
Management profileNumber of profiles
Profiles1 record
FTTS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
FTTS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about FTTS
What does FTTS do?
FTTS is a Technology Solutions Provider delivering managed IT services, cybersecurity, cloud services, compliance management, IT consulting, adoption services, knowledge management, physical security, and IT staffing augmentation. Services are delivered through onshore teams via staff augmentation or managed service contract models, targeting mid-market and enterprise businesses primarily in the Lehigh Valley region with specialization in HIPAA, GDPR, NIST, and SEC regulatory frameworks.
Is FTTS a public or private company?
FTTS is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was FTTS founded?
FTTS was founded in 2020. It employs 51 to 100 people.
Where is FTTS based?
FTTS is headquartered in Allentown, United States, in the North America region.
How does FTTS make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are IT Projects and Consulting and staffing Augmentation.
Who are FTTS's main competitors?
Direct peers on record are Dataprise, CMIT Solutions, NetGain Technologies, Mindsight, 1901 Group, iCorps Technologies, US Signal and Kelser Corporation. Broad incumbents are CDW Corporation and Insight Enterprises.
Does FTTS have an API?
No public API is recorded for FTTS.