Digital Dental Solutions

What Digital Dental Solutions does

Digital Dental Solutions, operating as DDS Tech, is a privately held managed IT services provider founded in 2001 and headquartered in Orangevale, California. The company exclusively serves dental, orthodontic, and oral surgery practices, offering full-service IT support including remote monitoring and maintenance, network setup, security and antivirus, backup and disaster recovery, HIPAA/PCI compliance auditing, and custom IT infrastructure build-outs for new dental offices. Its core technology stack combines ScreenConnect-based remote support with best-of-breed vendor tools from Dell, Huntress, Acronis, Axcient, Fortinet, and Sophos, allowing the firm to deliver nationwide service from a 10-person team based in Northern California.

The company generates revenue through three discrete service lines: the Premier Managed Service, a recurring monthly subscription covering maintenance, technical support, antivirus, patching, HIPAA-compliant logging, and backup; the Fresh Start Service, a one-time custom installation offering for new dental office construction or remodeling; and the HIPAA/PCI Compliance Assessment, a one-time auditing and staff training engagement. Go-to-market is sales-led and relationship-driven, with new customer acquisition heavily supported by referrals from Henry Schein Dental and other dental industry partners, supplemented by direct phone outreach and a content-driven website. Customer evidence indicates long-tenured engagements of 10 or more years with small and mid-sized dental practices across the United States.

Digital Dental Solutions is structured as a family business with no disclosed external investment, acquisitions, or leadership changes beyond internal team additions. The company does not employ any disclosed AI/ML capabilities, and its competitive positioning rests on vertical specialization in the dental sector, regulatory expertise in HIPAA/PCI, and a referral pipeline from the major dental distributor rather than on proprietary technology or scale advantages.

Name

Digital Dental Solutions

Legal name

Digital Dental Solutions

Website

https://ddstech.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

1–10 employees

Short description

Digital Dental Solutions (DDS Tech) is a family-owned managed IT services provider founded in 2001, delivering remote and onsite IT support, cybersecurity, backup, HIPAA/PCI compliance, and new-office IT build-outs exclusively to dental, orthodontic, and oral surgery practices across the United States from its Northern California base.

Ownership category

akta.pro rank

Headquarters

HQ city

Orangevale

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Premier Managed Service: Recurring monthly managed IT service covering maintenance, technical support, antivirus, Windows updates, firewall maintenance, security patches, HIPAA-compliant logging, and backup services. Most clients choose this level of service.
2. HIPAA/PCI Compliance Assessment: One-time compliance auditing and staff training service for dental practices. Training takes approximately one hour and helps practices avoid monetary penalties.
3. Fresh Start Service: Custom installation and new office IT infrastructure build-out services for new dental offices or remodeling projects. Includes computer/server/network installation, music systems, video game centers, paperless transitions, digital x-ray setup, pre-build planning, and secure wifi configuration.
4. Project Services: Discounted labor rates on custom installation projects not included in Premier Managed Service.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

Digital Dental Solutions is a managed IT services provider exclusively serving dental, orthodontic, and oral surgery practices. It delivers a recurring Premier Managed Service covering maintenance, security, backups, HIPAA-compliant logging, and vendor coordination; a Fresh Start Service for new office IT build-outs and remodels; and a HIPAA/PCI Compliance Assessment for auditing and staff training.

Product overview

Digital Dental Solutions offers a unified managed IT services portfolio for dental, orthodontic, and oral surgery practices. The core offering is the Premier Managed Service, which provides ongoing IT maintenance, security, and support. This is complemented by the Fresh Start Service for new office setup and the HIPAA/PCI Compliance Assessment for regulatory compliance needs. All services are delivered remotely from their Northern California base with nationwide coverage.

Differentiator

Problem solved

Functional benefit

Products and services

• Premier Managed Service Subscription-based, recurring managed IT service that provides dental, orthodontic, and oral surgery practices with full-service IT support including maintenance, technical support, professional-grade antivirus, security patching, HIPAA-compliant computer/server logging, backup, and vendor coordination with dental software providers.
• Fresh Start Service One-time custom installation and IT infrastructure build-out service for new dental offices or remodeling projects, including computer/server/network installation, music systems, video game centers, paperless transition support, digital x-ray setup, pre-build planning, secure Wi-Fi configuration, and construction-phase wiring.
• HIPAA/PCI Compliance Assessment Compliance auditing and staff training service for dental practices, covering HIPAA Privacy Rule, HIPAA Security Rule, and PCI DSS requirements, helping practices conduct assessments, develop policies, and avoid monetary penalties.

Quantifiable outcome

• Save time, save money, save headaches - productivity savings through technology support partnership (calculations based on Techaisle white paper, 'Small Business PC Refresh Study', May 2018)
• +1 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Seven partnerships are on record, tiered core.

• Dell TechnologiescoreTechnology or IntegrationDell Technologies Authorized Partner providing enterprise-grade hardware solutions for dental practice IT infrastructure.
• HuntresscoreTechnology or IntegrationHuntress (formerly Webroot) Authorized Partner providing security solutions. Huntress is a cybersecurity platform for managed service providers.
• AcroniscoreTechnology or IntegrationAcronis Authorized Partner for backup and disaster recovery solutions supporting dental practice data protection.
• AxcientcoreTechnology or IntegrationAxcient partner providing business continuity and disaster recovery solutions for managed service clients.
• FortinetcoreTechnology or IntegrationFortinet Authorized Partner providing network security solutions including firewalls and security appliances.
• SophoscoreTechnology or IntegrationSophos partner providing antivirus and cybersecurity solutions customized for dental practices.
• Henry Schein DentalcoreChannel Partner/ Reseller/ DistributorMajor dental distributor recommends Digital Dental Solutions to their dental practice customers requiring IT support and managed services.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Emerging players

• Planet DDS: Cloud-based dental practice management software provider that also offers managed hosting and adjacent IT support for dental practices. Competes indirectly with DDS as an alternative provider of technology infrastructure for dental groups.
• Managed IT provider for SMBs (e.g., CMIT Solutions): National franchise network providing managed IT services, cybersecurity, and compliance support to SMBs across verticals, including dental and other healthcare-adjacent practices. Same small-business managed services model as DDS but without dental-vertical specialization.

Broad incumbents

• Carestream Dental: Major dental imaging and technology equipment vendor that increasingly bundles software, cloud, and practice-management services. Larger and broader incumbent than DDS but increasingly competing for the same dental practice IT wallet through managed imaging and cloud services.
• Patterson Companies (Patterson Dental Technology Services): The second-largest U.S. dental distributor offers technology and IT support services to dental practices as part of a much broader portfolio including supplies, equipment, and software. Comparable to DDS through dental-vertical tech services, though Patterson's scale and breadth makes it a larger, less specialized incumbent.

Direct peers

• iCoreConnect: Provides IT, cloud, and compliance solutions specifically targeted at dental and other healthcare practices. Direct comparable to DDS as a healthcare-vertical specialist selling recurring managed services and HIPAA-style compliance to dental practices.
• NerdsToGo: National franchise providing managed IT services, cybersecurity, and compliance support primarily to small businesses. Same SMB recurring managed-services model as DDS, though not specialty-focused on dental; competes for SMB IT dollars in overlapping markets.
• Henry Schein TechCentral (Henry Schein One Technology Services): Henry Schein's dedicated IT support and managed services arm for dental practices — the deepest direct competitor to DDS given identical dental-vertical focus, the same Henry Schein partner ecosystem, and similar practice-management/imaging support scope. Competes head-to-head with DDS for the same SMB dental clients.

Others

• Optimum Healthcare IT: Healthcare IT consulting and managed services firm focused on EHR implementations and clinical IT operations for hospitals and large practices. Comparable as a healthcare-IT professional services competitor but at a different scale and segment than DDS's SMB dental focus.
• Burwood Group: Healthcare-specialized IT consulting and managed services firm that serves hospitals and outpatient providers. Broadly comparable as a healthcare-vertical IT services provider with HIPAA-grade practices, though it leans more enterprise and clinical than SMB dental.
• Open Dental Software: Open-source dental practice management software widely used by DDS's customer base and offering optional commercial support and hosting. Adjacent ecosystem player — enables and depends on dental-specialized MSPs like DDS for installation, customization, and managed services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ddstech
• LinkedInlinkedin.com/company/digital-dental-solutions-inc

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Digital Dental Solutions