Workshop Software

What Workshop Software does

Workshop Software is a privately held, Australian-founded vertical SaaS company that has operated for over 30 years building cloud-based garage and mechanical workshop management software. Headquartered in Warriewood, NSW, and operating as Workshop Software Pty Ltd, the company serves independent and small-chain automotive and mechanical workshops across Australia, New Zealand, the United States, the United Kingdom, and South Africa — a footprint supported by dedicated regional login portals and local phone sales lines in each market.

The core platform centralizes the end-to-end workshop workflow: job management and tracking, customer and vehicle records, digital vehicle inspections with one-click customer approval, invoicing, staff and scheduling, supplier and stock inventory, automated service reminders, online customer bookings, two-way SMS, and a business intelligence dashboard. On top of this core, the company has productized a portfolio of modules — WorkshopPay (Stripe-integrated payments), a mobile app for iOS and Android, WorkshopWeb (website builder with built-in booking, free for higher tiers), WorkshopData (BI/analytics), and Digital Vehicle Inspections — plus a network of deep integrations with accounting (Xero, QuickBooks, MYOB), diagnostics (Mitchell1 ProDemand), and parts/supply partners (Repco Navigator Pro, Burson EzyParts, TireConnect, HSY).

The business operates on a recurring SaaS subscription model with tiered (Gold, Platinum) per-user pricing, a frictionless free-trial onboarding motion with no setup fees, and inside-sales phone support layered on top of self-serve acquisition. The installed base is reported at 6,549+ active users with 8.5M+ invoices processed and $5.1B+ in cumulative invoice value. The company is bootstrapped and founder-owned, with no disclosed external funding and a stated headcount in the 1–10 range.

Name

Workshop Software

Legal name

Workshop Software Pty Ltd

Website

https://workshopsoftware.com.au

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

11–50 employees

Short description

Workshop Software is an Australian cloud-based vertical SaaS platform providing garage and mechanical workshop management software — covering jobs, invoicing, customers, stock, inspections, and payments — to automotive and mechanical workshops across Australia, New Zealand, the USA, the UK, and South Africa on a per-user subscription model.

Ownership category

akta.pro rank

Product category

Garage Management Software

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

STEM-Focused Technical Universities (EDAHAEAD)

Keywords

• Garage management software
• Auto repair software
• Mechanic workshop software
• Vehicle inspection software
• Workshop payment processing

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Subscription: SaaS subscription model for garage management software with per-user pricing. The company offers a free trial with instant onboarding and no costly setup fees, suggesting a subscription-based revenue model. Pricing tiers exist for different subscription levels including Gold and Platinum.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels9 records

Core offering

Workshop Software provides cloud-based garage management software for automotive and mechanical workshops. The platform handles the full workshop workflow — job management, invoicing, customer and vehicle records, stock inventory, staff allocation, scheduling, automated service reminders, and digital vehicle inspections — with integrated payment processing (WorkshopPay), mobile apps, and a website builder (WorkshopWeb) for customer bookings. It targets car repair shops, truck repairers, auto electricians, farm machinery, motorcycle, marine, RV and caravan workshops across Australia, New Zealand, the USA, the UK and South Africa.

Product overview

Workshop Software is a unified garage management platform designed for automotive and mechanical workshops of all types, including auto mechanics, truck repairers, auto electricians, farm machinery, motorcycles, boats, RVs, and caravans. The core Workshop Software platform integrates with specialized modules including WorkshopPay (payment processing), Workshop Software Mobile App (iOS/Android), WorkshopWeb (website builder), WorkshopData (business intelligence), and Digital Vehicle Inspections (DVI). The system manages the complete workshop workflow including job management, customer management, invoicing, staff scheduling, stock inventory, supplier management, online customer bookings, automated service reminders, and loan car management.

Differentiator

Problem solved

Functional benefit

Brands

• WorkshopPay: Integrated payment processing solution for automotive workshops that connects customers, payments, and workshop services to enable faster and easier payment collection.
• WorkshopWeb

Products and services

• Workshop Software Comprehensive cloud-based garage management software for automotive and mechanical workshops; manages jobs, invoicing, staff, stock, customer relationships, online bookings, vehicle inspections, and business intelligence.
• WorkshopPay Integrated payment processing solution that connects customers, payments, and workshop services, enabling workshops to receive payments faster and more easily.
• Workshop Software Mobile App Mobile application available on iOS and Android that allows mechanics to manage bookings, jobs, photos, videos, work hours tracking, and conduct inspections from smartphones and tablets.
• WorkshopWeb Professional website builder that creates branded workshop websites live in 5 minutes with online booking functionality; free for Gold and Platinum subscribers.
• WorkshopData Business intelligence and analytics tool providing insights into workshop performance, revenue, invoices, and operations to help operators maximize efficiency and profitability.
• Digital Vehicle Inspections (DVI) Auto-compiled, paperless vehicle inspection system that delivers inspection details and costs to customer smartphones and enables one-click approval for repair work.

Quantifiable outcome

• $5.1BIL invoices generated; 8,507,756+ invoices processed; 6,549+ users

Named customers6 records

Segments9 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature9 records

Partnerships

Four partnerships are on record, tiered core.

• XerocoreTechnology or IntegrationAccounting software integration allowing workshops to sync financial data with Xero for seamless bookkeeping and accounting management.
• QuickBookscoreTechnology or IntegrationIntegration with QuickBooks accounting software enabling workshops to connect their financial data for streamlined accounting workflows.
• MYOBcoreTechnology or IntegrationIntegration with MYOB accounting platforms allowing Australian and New Zealand workshops to sync financial data.
• StripecoreTechnology or IntegrationPayment processing integration through Stripe powering WorkshopPay for customer payments.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Tekmetric: Cloud-based shop management software for auto repair shops in the US, covering estimates, jobs, invoicing, payments, and customer communication. Closely comparable product, customer base, and PLG-style onboarding model.
• Shopmonkey: Auto repair shop management platform serving independent and multi-location mechanical shops with job management, estimates, parts ordering, and customer communication — directly overlapping Workshop Software's core offering.
• Shop-Ware: Cloud-based auto shop management software focused on workflow, digital inspections, and customer experience for independent mechanical repair shops. Highly comparable on product scope and target customer.
• AutoLeap: Shop management SaaS for auto repair shops, offering workflow automation, customer communication, digital inspections, and reporting — directly comparable to Workshop Software's feature set.
• Protractor (Shop Management): Auto repair shop management software serving independent and franchise mechanical workshops with estimating, job tracking, and customer management — overlapping use cases and SMB customer profile.
• R.O. Writer: Shop management software specifically built for independent auto repair shops, covering estimating, repair orders, parts inventory, and accounting integrations — directly competing in the same SMB mechanical workshop segment.
• GaragePlug: Cloud garage management software for automotive workshops offering job cards, invoicing, inventory, and customer communication — comparable product scope, with stronger presence in Middle East and South Asian markets.
• AutoFluent: Auto repair shop management software for independent mechanical shops covering job management, parts ordering, invoicing, and customer follow-up — comparable SMB target and feature set to Workshop Software.

Broad incumbents

• Mitchell1: Established automotive aftermarket software provider offering shop management, estimating, and diagnostic/repair information (ProDemand). Broader portfolio and deeper dealer/channel penetration than Workshop Software.
• CCC Intelligent Solutions: Large-scale automotive software provider spanning insurance, collision, and mechanical repair workflows. Adjacent and partially overlapping, with broader enterprise focus and much greater scale than Workshop Software.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/workshoponline
• YouTubeyoutube.com/channel/UC-yEAbRYjb3ca460U3icWYg
• Facebookfacebook.com/workshopsoftware
• LinkedInlinkedin.com/company/workshop-software-pty-ltd
• Instagraminstagram.com/workshopsoftware

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Workshop Software