Zásilkovna

What Zásilkovna does

Zásilkovna is a parcel-delivery and logistics platform headquartered in Prague, operating as the principal Czech brand of Packeta Group. It serves three customer groups: online retailers (62,000+ e-shops integrated via free official plugins for Shoptet, WooCommerce, PrestaShop, OpenCart, Adobe Commerce, and VirtueMart, plus a REST API), end consumers (11M+ mobile-app users sending and receiving parcels), and pickup-point partners (204,697 partner locations and 16,266 own pickup points across 33 countries). Its core product surface includes Z-BOX — a network of 9,411 proprietary, solar-powered automated parcel lockers (6,580+ in the Czech Republic, with 90% of the Czech population within a five-minute reach); pickup-point delivery; courier home delivery with 90-minute precision windows and 100% Czech road-network coverage using up to 500 daily couriers across 14 main and 50 micro-depots; and the Z-BOT robotic pickup point (first in Central and Eastern Europe). Adjacent services cover cash-on-delivery processing via PayU, reverse-logistics / returns management, and Mezi námi, a consumer-to-consumer parcel service across Czechia, Slovakia, Hungary, and Romania.

The business model is transaction-fee based: revenue is generated primarily through per-parcel delivery fees (from 62 CZK domestic pickup-point, from 89 CZK home delivery), COD processing commissions, consumer parcel fees (Mezi námi from 89 CZK), and variable surcharges (fuel 15.5% from July 2026, toll 1.10 CZK/kg, COD 26 CZK, value-based insurance). Distribution combines proprietary Z-BOX infrastructure, partner-operated pickup points, courier networks, and integrations with dozens of international carriers (DPD, DHL, Hermes, Colissimo, PostNord, InPost, plus local postal operators), enabling a single API connection to reach 33 countries. Operational performance is anchored at 98% next-day delivery, 99.5% Z-BOX pickup completion, and a 1.42% home-delivery return rate. Recent 2026 launches (free merchant Z-BOX submission, Saturday delivery in Prague/Brno/Ostrava, QR-code COD payments, and the Dr. Max pharmacy partnership) extend both product surface and vertical reach.

Name

Zásilkovna

Legal name

Zásilkovna s.r.o.

Website

https://zasilkovna.cz

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Zásilkovna is a Prague-based parcel-delivery and logistics platform serving 62,000+ e-shops and 11M+ mobile-app users in 33 countries via the Packeta Group network, combining 9,411 Z-BOX automated lockers, 204,697 partner pickup points, and a courier home-delivery fleet.

Ownership category

akta.pro rank

Product category

Parcel Delivery and Logistics Services

NAICS

Couriers and Express Delivery Services (4921), Couriers and Express Delivery Services (492110), Local Messengers and Local Delivery (49221)

SIC

Trucking & Courier Services (No Air) (4210), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Courier, Parcel & Last‑Mile Delivery Platforms (BPAMAHAD)

akta.pro secondary industries

B2C E-commerce Fulfillment Centers (TLALADAA), Marketplace / Multi-Client Fulfillment Centers (TLALADAD)

Keywords

• Parcel delivery services
• E-commerce logistics
• Automated parcel lockers
• Last-mile delivery
• Reverse logistics solutions

Headquarters

HQ city

Praha

HQ country

Czechia

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Parcel Delivery Fees (B2B): E-shops pay per-parcel delivery fees based on destination, weight, and service level (pickup point, Z-BOX, or address delivery). Base prices start from 62 CZK for domestic Czech delivery to pickup point, with international rates varying by country. Transaction-based revenue model.
2. Cash on Delivery (COD) Processing: Commission or processing fee for handling cash on delivery payments. Collects payment from recipient and transfers to merchant within 2 business days.
3. Consumer Parcel Service ('Mezi námi'): Direct-to-consumer parcel sending between individuals in Czech Republic, Slovakia, Hungary, and Romania. Prices starting from 89 CZK for pickup point delivery, 129 CZK for address delivery. COD option available for 26 CZK.
4. Fuel Surcharge: Variable fuel surcharge percentage (currently 15.5% from July 2026) applied to road transport, calculated from base delivery fee without VAT.
5. Toll Surcharge: Distance-based toll surcharge of 1.10 CZK per started kilogram for shipments to Packeta pickup points, Z-BOX, FoxPost boxes in Hungary, and address delivery via Packeta/Zásilkovna.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels7 records

Core offering

Zásilkovna is a logistics platform that connects e-shops with end recipients via three delivery methods: Z-BOX automated 24/7 parcel lockers, a partner pickup point network of 204,697+ locations, and courier home delivery covering 100% of the Czech Republic. E-shops integrate through free plugins or a single REST API to access dozens of international carriers and reach 33 countries, with cash-on-delivery processing and returns management included.

Product overview

Zásilkovna is a Czech parcel delivery and logistics platform operating as part of the Packeta Group. The core offering combines three main delivery methods: Z-BOX (24/7 self-service parcel lockers with solar power), pickup points (partner retail locations), and home address delivery via proprietary courier fleet. The platform supports e-shops through free official plugins for major e-commerce platforms (Shoptet, WooCommerce, PrestaShop, OpenCart, Adobe Commerce, VirtueMart) and a REST API. Additional services include cash on delivery payment processing, reverse logistics for returns, and the Mezi námi consumer-to-consumer shipping service. The company operates across 33 countries with over 204,000 partner pickup points, 9,411 Z-BOXes, and serves 62,000+ e-shops delivering 170 million parcels annually with 98% next-day delivery quality.

Differentiator

Problem solved

Functional benefit

Brands

• Z-BOX: Self-service parcel locker system available 24/7 for parcel pickup and drop-off
• Mezi námi
• Zásilkovna na adresu

Products and services

• Zásilkovna Parcel Delivery Platform

Quantifiable outcome

• 98% of parcels delivered next day (D+1)
• +5 more outcomes

Named customers22 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature5 records

Partnerships

Twelve partnerships are on record, tiered core.

• Dr. MaxcoreStrategic or Co-development Partner · 1 June 2026Czech Republic's largest pharmacy chain e-commerce partnership for Z-BOX delivery. Dr. Max online pharmacy customers can now select Z-BOX delivery for their medication and health product purchases.
• ShoptetcoreTechnology or IntegrationOfficial free plugin partnership for Shoptet e-commerce platform. Enables direct parcel label printing, order import, and pickup point integration within the Shoptet admin interface.
• WooCommercecoreTechnology or IntegrationOfficial free WordPress/WooCommerce plugin enabling integration with Zásilkovna delivery services. Supports multi-language and multi-currency setups.
• PrestaShopcoreTechnology or IntegrationOfficial free plugin for PrestaShop 1.7 and 8, providing integration with Zásilkovna pickup points and delivery services.
• OpenCartcoreTechnology or IntegrationOfficial free plugin for OpenCart 3 enabling Zásilkovna delivery integration for e-commerce stores.
• Adobe Commerce (Magento)coreTechnology or IntegrationOfficial free module for Magento 2.3/2.4 providing integration with Zásilkovna logistics platform.
• VintedcoreTechnology or IntegrationMarketplace integration enabling Vinted sellers to send parcels via Z-BOX using Vinted's 9-digit shipping code without separate Zásilkovna registration.
• AukrocoreTechnology or IntegrationCzech marketplace integration allowing Aukro sellers to send parcels through Z-BOX using Aukro's shipping code system.
• International Carrier PartnerscoreChannel Partner/ Reseller/ DistributorPartnerships with dozens of international carriers enabling delivery to 33 countries. Includes InPost (Poland), DPD, DHL, Hermes, Colissimo (France), PostNord (Scandinavia), and other regional carriers.
• Municipal GovernmentscoreStrategic or Co-development PartnerPartnerships with Czech cities and municipalities for Z-BOX installation in public spaces. Includes installation guidelines, aesthetic standards, and community benefit agreements. Contact: [email protected].
• Property Owners and HOAscoreChannel Partner/ Reseller/ DistributorZ-BOX hosting partnerships with property owners, SVJ (homeowner associations), and building managers. Partners receive rental income from space hosting self-service lockers.
• PayUcoreTechnology or IntegrationPayment gateway partnership for processing cash on delivery and online payments. Handles card payments, Apple Pay, Google Pay, and QR code payments through secure payment infrastructure.

Scale indicators20 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• InPost: Polish-headquartered parcel locker leader with Europe's largest out-of-home delivery network. Directly comparable to Zásilkovna's Z-BOX strategy and cross-border e-commerce focus, competing head-to-head in Czech Republic, Slovakia, and Hungary.
• PPL CZ: Major Czech parcel delivery operator and subsidiary of Česká pošta. Directly competes with Zásilkovna in the Czech Republic across B2B e-commerce shipping, pickup-point networks, and home delivery.
• FoxPost (Hungary): Hungarian parcel locker network operator. Comparable to Z-BOX strategy and competes with Zásilkovna in the Hungarian market; FoxPost lockers are already integrated into Zásilkovna's network for cross-border flows.

Broad incumbents

• Packeta Group: Zásilkovna's parent company and broader pan-European logistics platform operating in additional markets beyond the Czech Republic. Comparable as the umbrella entity for Zásilkovna's cross-border flows and the source of stated doubling growth ambitions.
• DPD Group: One of Europe's largest parcel delivery networks, serving e-commerce shippers across 230+ countries. Directly competes with Zásilkovna on cross-border e-commerce delivery and is one of the carrier partners accessed via Zásilkovna's aggregated API.
• DHL eCommerce: Global e-commerce-focused delivery arm of Deutsche Post DHL Group. Comparable on international e-commerce parcel flows and pickup-point/depot network scale; partners with Zásilkovna while also competing in core CEE markets.
• GLS (General Logistics Systems): European parcel and logistics provider active across 40+ countries with strong B2C e-commerce focus. Comparable on cross-border parcel delivery, B2B platform integrations, and pickup-point network strategy across European markets.

Regional players

• Sameday (Romania): Leading Romanian courier and parcel locker operator (Sameday Easybox). Comparable as a regional CEE locker/delivery competitor operating primarily in Romania, where Zásilkovna also serves the C2C 'Mezi námi' market.

Emerging players

• BoxNow: Greek and Cypriot parcel locker network with rapid CEE/EU expansion. Comparable as a regional locker-focused operator pursuing a similar automated locker playbook to Z-BOX in adjacent geographies.
• Wolt (Delivery Hero): On-demand delivery platform operating across CEE with strong consumer-side brand and parcel/last-mile capabilities. Comparable as a digital-first delivery platform expanding into merchant shipping services adjacent to Zásilkovna's C2C and SME offerings.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/Zasilkovna
• YouTubeyoutube.com/@zasilkovna
• LinkedInlinkedin.com/company/packeta

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zásilkovna