What Accensys does

Accensys is a privately held Dutch ICT managed services provider headquartered in Woerden, Netherlands, founded in 1996 and operating continuously for over 25 years. The company delivers outsourced IT management, workplace management, infrastructure, security, online backup, cloud hosting, and VoIP telephony services to Dutch small and mid-market businesses, with a portfolio of more than 20 named customers spanning healthcare, manufacturing, construction, retail, food and beverage, agriculture, and finance. Its service stack is anchored by AccensysRMM — a tiered Remote Monitoring and Management platform built on Kaseya technology with optional EDR (Endpoint Detection and Response) and MDR (Managed Detection and Response) add-ons — supplemented by hosted VoIP via the Kwebbl platform with Yealink endpoints, ASP virtual desktops, hosted servers, Acronis-based backup, Sophos and Cisco Duo security, Microsoft 365 administration, and proprietary tools including the Voipconfig portal for zero-touch phone provisioning, Accensys DCM for DMARC compliance monitoring, Accensys Transfer, Accensys Private Note, and an in-house password generator.

The company's business model is almost entirely recurring: monthly subscriptions for managed IT services, RMM tiers, per-workstation remote support, Microsoft 365 licensing, hosted cloud infrastructure, and per-device VoIP billing, complemented by one-time hardware sales (firewalls, Yealink phones, network equipment) and hourly-billed professional services for on-site work outside contract scope. Pricing is quote-based with no public rate card, anchored by a minimum one-year contract duration and monthly billing in arrears. Go-to-market is sales-led and domestically focused, combining direct enterprise field sales, inbound inside-sales via the supportdesk, partner referrals, free ICT-scan lead generation, and a self-service customer portal. The company holds ISO/IEC 27001:2013 certification (TUV) and operates without disclosed institutional investment, M&A activity, or geographic expansion beyond the Netherlands.

Name

Accensys

Legal name

Accensys

Website

https://accensys.nl

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

Accensys is a Dutch ICT managed services provider founded in 1996, offering outsourced IT management, security, VoIP, cloud hosting, and Microsoft 365 administration to small and mid-market businesses across the Netherlands from its Woerden headquarters.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Network Performance Management & Observability Services (BPAEAEAH)

Keywords

• Managed IT services
• ICT infrastructure management
• Workplace management
• VoIP telephony services
• Online backup services

Headquarters

HQ city

Woerden

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Supply Chain, Marketing or Sales

Revenue model

1. Managed IT Services: Recurring monthly managed services including ICT management, workplace management, infrastructure management, and security services. Billed monthly in arrears with annual contract minimums.
2. RMM Software Subscriptions: Tiered RMM software tiers (RMM, RMM EDR, RMM MDR) providing remote monitoring, endpoint security, and 24/7 cybersecurity monitoring. Monthly subscription based on selected service tier.
3. Remote Support Contracts: Monthly per-user or per-workstation support contracts with minimum annual duration. Includes remote assistance and user management.
4. Hosted/Cloud Services: Virtual desktop (ASP Desktop), hosted servers, and application hosting. Recurring monthly billing for cloud infrastructure and SaaS-style services.
5. VoIP/Telephony Services: Virtual phone system services including Kwebbl or Accensys PABX, device management, and call routing. Monthly per-device billing plus per-minute or flat-rate call costs.
6. Software Licensing Resale: Resale of third-party software licenses including Microsoft 365, Keeper Security, Exclaimer, Sophos, and other software products.
7. Professional Services: On-site management services, extended opening hours support, and ad-hoc support beyond contract scope billed at hourly rates.
8. Hardware Sales: Sale and supply of ICT hardware including firewalls, Yealink phones, network equipment, and workstations as part of infrastructure solutions.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Accensys is a Dutch managed ICT services provider that delivers outsourced ICT management, workplace management, infrastructure management, online backup, virtual desktop (ASP Desktop), hosted servers, web and application hosting, and VoIP telephony — supported by proprietary tools such as AccensysRMM (with EDR and MDR security tiers) and the Voipconfig portal. Services are sold on recurring monthly contracts, complemented by software license resale (Microsoft 365, Sophos, Keeper) and hardware supply (Yealink phones, firewalls, workstations).

Product overview

Accensys is an ICT managed services provider offering a portfolio of managed IT services and proprietary tools organized around three core pillars: ICT Management & Infrastructure (ICT-beheer, ICT-infrastructuur, ICT-scan, Moderne werkplek), Security & Compliance (RMM with EDR/MDR tiers, Acronis backup, Sophos, DUO MFA, VPN, DMARC via Accensys DCM, Keeper), and Telephony & Cloud (Kwebbl hosted VoIP, ASP Desktop, hosted servers, Microsoft 365 with Power BI). Their proprietary branded tools include AccensysRMM, Accensys DCM (SendMarc-powered DMARC monitoring), Accensys Transfer (secure 10GB file transfer), Accensys Private Note (self-destructing secure notes), and Accensys Password Generator. AccensysRMM provides the core remote monitoring and management engine with optional EDR (Endpoint Detection & Response) and MDR (Managed Detection & Response) security add-ons. Telephony is delivered primarily through the Kwebbl hosted VoIP platform with Yealink endpoints, with optional add-ons including Vamos (fixed-mobile convergence) and Bubble (RedCactus click-to-dial for CRM integration). All services are backed by ISO 27001 certification and supported by a team of over 30 professionals.

Differentiator

Problem solved

Functional benefit

Brands

• AccensysRMM: Remote Monitoring and Management software tool used by Accensys for monitoring and managing client IT systems.
• Accensys DCM

Products and services

• Managed ICT Services (ICT-beheer) Outsourced management of customer ICT environments delivered remotely or on-site by Accensys' team of experts, covering day-to-day IT operations for Dutch businesses.
• Accensys Remote Monitoring & Management (RMM) Proprietary remote monitoring and management service that monitors and manages customer IT systems in real time, providing alerting, patch management, antivirus management, and ransomware detection via a client installed on endpoints.
• ASP Desktop (Virtual Desktop) Cloud-hosted virtual desktop that lets customers access a secure environment with their business applications and data from anywhere via RDP on Windows, Mac, or Chromebook, with optional two-factor authentication via DUO.
• Kwebbl Hosted VoIP Phone System Virtual hosted VoIP phone system providing call routing, queuing, voicemail, call recording, and web-based management via the Kwebbl Company Panel and User Panel interfaces for Dutch business customers.
• Vamos Fixed-Mobile Convergence (VastMobiel) Service that integrates a mobile SIM fully into the Kwebbl phone system so that all mobile call traffic is handled by the business phone system, with the Vamos app for managing call routing.
• Bubble (RedCactus) Click-to-Dial Desktop click-to-dial application developed by RedCactus, offered by Accensys, that lets users dial by pressing F7 on a selected phone number and can integrate with CRM packages such as Exact and Assu to display caller pop-ups.
• Online Backup / Server Backup Backup service for customer servers, including full weekly backups plus periodic transactional log backups enabling point-in-time restoration, with automatic monitoring on working days.
• Microsoft 365 Backup Backup service for Microsoft 365 environments that protects data once Microsoft has purged it from the recycle bin, ensuring recoverability of mail, files, and other M365 content.
• ICT Security Services Managed security services combining Sophos endpoint protection with DUO multifactor authentication and Cisco AnyConnect VPN to protect networks, endpoints, and identities of customer environments.
• Accensys DCM (DMARC Compliance Monitoring) DMARC compliance monitoring service, branded Accensys DCM and powered by SendMarc, that helps organizations implement SPF, DKIM, and DMARC, monitor email authentication, and achieve DMARC compliance.
• Microsoft 365 Microsoft 365 services resold and managed by Accensys, covering license procurement, rental, and administration, with optional RDP installation for RDP server use.
• Hosted Server Hosted server infrastructure in the Accensys cloud providing 24/7 availability of information resources from any location with internet access, including backup and security management.
• Webhosting Web hosting services for customer websites, providing domain management and web server availability on Accensys infrastructure.
• Application Hosting Application hosting service for Accensys-developed web applications running on shared or dedicated infrastructure, with monitoring of availability and SSL certificates.
• Keeper Security Password Management Password management and digital vault service offering secure password generation, storage, end-to-end encryption, biometric access, secure sharing, and dark web monitoring.
• Detachering (ICT Staff Augmentation) ICT staff detachment service in which Accensys places its ICT professionals at customer locations to supplement or temporarily support in-house IT teams.
• ICT-infrastructuur (Infrastructure Design and Build) ICT infrastructure services that design, deliver, and maintain the networks, servers, and connectivity on which customer business processes run reliably and without disruption.
• Moderne Werkplek (Modern Workplace) Modern workplace service that combines ASP Desktop, Microsoft 365, and device management to deliver a secure, anywhere-access work environment for Dutch business users.
• Accensys Private Note Secure self-destructing note service for sharing sensitive information such as passwords; notes are deleted after being read, with optional authorization codes for additional security.
• Accensys Transfer Secure file transfer service for sending large .zip files up to 10GB, with encrypted email and optional authorization codes to protect downloads.
• Accensys Password Generator Online tool for generating secure passwords and checking the security of existing passwords, with recommendations for enabling two-factor authentication.

Quantifiable outcome

• 24/7 cybersecurity monitoring available via MDR tier
• +2 more outcomes

Named customers22 records

Segments1 record

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature2 records

Partnerships

Eight partnerships are on record, tiered core and major.

• KaseyacoreTechnology or IntegrationKaseya Gold Partner status for RMM (Remote Monitoring and Management) software. Accensys uses Kaseya's RMM platform as the foundation for its AccensysRMM managed services offering with integrated endpoint security and monitoring capabilities.
• YealinkcoreTechnology or IntegrationYealink IP phone supplier and provisioning partner. Accensys has developed proprietary Voipconfig portal integrated with Yealink RPS for zero-touch phone configuration management.
• SophosmajorTechnology or IntegrationSophos security solutions partner providing firewall and endpoint protection services as part of Accensys security portfolio.
• Cisco/Duo SecuritymajorTechnology or IntegrationCisco AnyConnect VPN and Duo multifactor authentication partner. Provides secure remote access and identity verification solutions.
• AcronismajorTechnology or IntegrationAcronis authorized service provider for backup and disaster recovery solutions. Integrates with Accensys managed backup services.
• MicrosoftcoreTechnology or IntegrationMicrosoft 365 reseller and managed services partner. Accensys provides licensing, management, and backup services for Microsoft 365 environments.
• Fortinet/FortiClientmajorTechnology or IntegrationFortinet VPN solutions provider. Accensys offers FortiClient VPN for secure remote connectivity to customer networks.
• KwebblcoreTechnology or IntegrationKwebbl VoIP phone system platform partner. Accensys delivers hosted Kwebbl phone central services with customer self-service management portal.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Vosko: Netherlands-based cloud and managed services company delivering hosting, virtual desktops, and managed workplace solutions — overlaps directly with Accensys's ASP Desktop, hosted server, and cloud service lines.
• Detron: Dutch managed services and ICT infrastructure provider serving SMB and mid-market Dutch businesses — directly comparable in service mix (workplace management, managed infrastructure, cloud, security) and home-market focus.
• Cegeka: European IT services and managed services provider operating in the Benelux region across cloud, workplace, security, and infrastructure — same horizontal managed-services model with similar SMB-to-enterprise customer profile.
• Simac: Dutch IT services and software group providing managed services, workplace management, and ICT infrastructure to mid-market and enterprise customers in the Netherlands and Belgium — closely comparable service portfolio and customer segment to Accensys.

Broad incumbents

• KPN: Dutch telecom incumbent offering managed workplace, security, cloud, and connectivity services to Dutch SMBs and enterprises — much larger scale and broader portfolio but directly overlapping on VoIP, security, and managed ICT.
• SolarWinds: IT management and observability software vendor whose RMM, N-central, and monitoring products compete in the same network/infrastructure management category Accensys addresses for its customers.
• Computacenter: Large European IT infrastructure and managed services provider with strong Benelux presence — operates at significantly greater scale but competes in the same managed workplace, infrastructure, and security services category.
• N-able: Standalone MSP-focused RMM and security platform spun out from SolarWinds — provides cloud-based RMM, endpoint security, and backup tools directly comparable to Accensys's tiered RMM/EDR/MDR stack.
• ConnectWise: Major MSP platform provider offering RMM, PSA, cybersecurity, and automation tools used by managed service providers globally — comparable to AccensysRMM at the platform layer and a potential partner or competitor to mid-sized MSPs.
• Kaseya: Global RMM and MSP platform vendor whose Kaseya VSA underpins AccensysRMM — Kaseya's direct partner program, IT Complete suite, and vertical SaaS offerings compete indirectly with Accensys's value-added managed services layer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInnl.linkedin.com/company/accensys
• Xx.com/accensys

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Accensys